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<h3>Job Description</h3>
Job Description
Details of Job: Join the Rides team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply and are looking to fill 5 shifts. Pay rate is $15.00! We will work with your schedule! Interested?&nbsp;
Essential Duties and Responsibilities:
 • Must assist Guests in the loading and unloading of the ride and check various restraining devices • Operate the ride’s control panel where applicable • Must observe the ride while it is in motion for the safety of the guests • Inform Guests of the safety policies for the ride • Observe and follow all Six Flags St. Louis Safety policies and procedures • Maintain a clean work environment • Maintain Six Flags’ Guest First Standards • Responsible for completing other duties as deemed necessary by management
Skills and Qualifications:
• Minimum Age: 16 • Must be willing to work outdoors in various weather conditions • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude • Must have strong teamwork skills and the ability to work with others • Ability to lift a minimum weight of 40-50 lbs and push a minimum weight of 30 lbs • Good oral communication skills
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ride Operator

<h3>Job Description</h3>
Job Description
Front Desk Agent
Do you thrive in a team-oriented environment and believe collaboration is essential to success? Is delivering warm, personable service something you take pride in? Are you energized by the opportunity to provide world-class experiences for every guest?
If you answered yes, please know that Cosmos Club is seeking a Full-Time Front Desk Agent to further provide true hospitality to our distinguished members and guests.
Cosmos Club is looking for team members who believe in the impact of kindness and the power of teamwork. We strive to provide our members and guests an atmosphere of warmth, dignity, and elegance. If you would like to be a part of our mission, check out the position below!
JOB DESCRIPTION
Summary/Objective: Our Front Office Agent will have the opportunity to assist members and guests in all front office-related areas. The Agent receives and directs incoming telephone calls, takes overnight reservations including any special requests, handles cash transactions, and assists members and guests from check-in to check-out.
Essential Functions: 
<ul>
<li>Takes care of all members and guests at the front desk including check-ins, check-outs, making reservations and handling cancellations</li>
<li>Delivers accurate, timely, and courteous responses to guest inquiries and fulfills all requests to ensure a seamless guest experience</li>
<li>Coordinates room needs with members of the Engineering and Housekeeping teams</li>
</ul>
Other Duties: Please note this job description is not a comprehensive list of duties, responsibilities, or tasks that may be required for this position. Employees will have many opportunities other than those listed. Any questions regarding essential functions of this position may be asked at the time of contact.
Education and Experience:
<ul>
<li>At least 2 years of experience in a hotel, club, or similar establishment preferred</li>
<li>Must be able to read and write English</li>
<li>Exceptional communication skills, both written and verbal</li>
<li>Positive attitude</li>
<li>Highly self-motivated and organized individual</li>
<li>Outstanding ability to work effectively in teams of diverse people and organizations</li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>While performing the duties of this job, the employee is regularly required to walk, talk, and hear. The employee frequently is required to use hands to finger, handle or feel and reach with hands and arms.</li>
</ul>
Benefits:
<ul>
<li>Full-time position</li>
<li>401k benefits included</li>
<li>Great Healthcare including Medical, Dental, and Vision Benefits</li>
<li>Life Insurance, AD&amp;D, Short- and long-term disability</li>
<li>Expertly crafted shift meals</li>
<li>Rate of pay will commensurate with experience</li>
<li>Generous paid time off policy and holiday pay</li>
<li>Opportunities to participate in company picnics, educations, contests, and more!</li>
</ul>
 Job Posted by ApplicantPro

Front Desk Agent

<h3>Job Description</h3>
Job Description
<ul>
<li>Balancing financial transactions and ensuring accuracy in reports.</li>
<li>Overseeing the front desk during overnight hours, performing guest check-ins and checkouts.</li>
<li>Monitoring hotel systems (HVAC, security) to ensure proper functioning.</li>
<li>Performing end-of-day accounting tasks.</li>
<li>Assisting late-night guests and addressing customer requests.</li>
<li>Reconciling and balancing daily financial activities</li>
</ul>

Night Audit

<h3>Job Description</h3>
Job DescriptionFull Job Description
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Pay
<ul>
<li>Starting pay is $10.00 Per Hour with Bonus</li>
<li>After 90 days you qualify for $400 in bonus money per month</li>
</ul>
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to clients’ complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software, like Opera PMS, and Concerto</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Schedule: Monday through Friday 6:00a - 2:00p
Pay Range: $19-22/hr
 
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
 
Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:
<ul>
<li>Subsidized medical, dental, and vision insurance</li>
<li>Health savings account</li>
<li>Short and long-term disability insurance</li>
<li>Life insurance</li>
<li>Paid sick, vacation, and holiday time</li>
<li>401K retirement plan with match</li>
<li>Tuition and Continuing Medical Education reimbursement up to 100%</li>
<li>Employee assistance program to support your mental health and wellness</li>
<li>Ongoing professional development </li>
</ul>
 
We’re looking for someone who:
<ul>
<li>Enjoys a consistent schedule.</li>
<li>Is excited to work in an outpatient setting, much like a doctor’s office. </li>
<li>Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.</li>
</ul>
 
Responsibilities:
<ul>
<li>Greets and attends to clients in person and over the phone</li>
<li>Answers all phone calls in a professional and courteous manner</li>
<li>Manages the patient flow of a high volume of clients in a fast-paced environment</li>
<li>May place outbound calls to schedule follow-up appointments, or to engage clients in treatment Creates new client profiles and enters demographic information in electronic health record</li>
<li>Schedules appointments using electronic scheduling system</li>
<li>Completes accurate documentation of client visits in their electronic health record</li>
<li>Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.</li>
<li>Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record</li>
<li>Establishes client payment plans and financial contracts, collects and posts payments</li>
<li>Ensures confidentiality of all client and employee information</li>
<li>Assists in the de-escalation of clients using a trauma-informed approach</li>
<li>Triages client issues to secure most appropriate solution Introduces clients to the</li>
<li>Recovery Connect engagement app and help them navigate it as needed</li>
<li>Completes end of day tasks, including reconciling deposit and payment records</li>
<li>Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day</li>
<li>Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff</li>
<li>Participates in in-service/education regarding</li>
<li>Quality Improvement or required job-focused education</li>
<li>Helps maintain inventory and assist in ordering clinic supplies</li>
<li>Performs general office duties, such as document preparation, scanning, faxing</li>
</ul>
 
Requirements:
Qualifications:
<ul>
<li>High School Diploma/GED</li>
<li>1+ years of experience in customer service is required</li>
<li>1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required</li>
<li>Hospital front desk or multi-physician front desk experience preferred</li>
<li>For employees in the following states (TX/OH/MN/IN/WI): </li>
<li>Motor Vehicle Valid state-issued driver’s license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview</li>
</ul>
 
Skill Requirements
<ul>
<li>Ability to communicate clearly and effectively between all organizational levels and with outside providers</li>
<li>Basic computer knowledge, including ability to navigate in electronic health records</li>
<li>Culturally competent and sensitive to client and employee needs</li>
<li>Demonstrated ability in medication administration accuracy and ability to maintain accurate client records</li>
<li>Excellent organizational skills, accuracy, and attention to detail</li>
<li>Problem solving, conflict resolution, time management, and strong customer service skills</li>
<li>Strong team player comfortable working in a fast-paced setting</li>
<li>Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR</li>
<li>Flexible with the ability to work in a continuously changing environment</li>
<li>Ability to work flexible hours including nights, weekends, and holidays</li>
<li>Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)</li>
</ul>
Tools and Equipment
<ul>
<li>Frequent use of a telephone, computer, printer, fax machine and copier</li>
<li>Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint</li>
<li>Frequent use of electronic health record</li>
</ul>
 
Physical Working Conditions and Office Setting Description
<ul>
<li>Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment</li>
<li>Frequent and prolonged typing and operation of computer, keyboard, and telephones</li>
<li>Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds</li>
</ul>
 
#CLSTF
 
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in eleven states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
 
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Front Desk (Client Services Coordinator)

<h3>Job Description</h3>
Job DescriptionDescription:
As a Night Auditor, you will play a crucial role in ensuring the smooth operations of our business during the night shift. You will be responsible for reviewing and reconciling the day's transactions, preparing reports, and performing various administrative tasks. Your attention to detail and ability to work independently will be vital in ensuring our guests have a positive experience.
Responsibilities:
- Review and reconcile daily transactions
- Prepare financial reports, including balance sheets and income statements
- Perform administrative tasks, such as answering phone calls and responding to guest inquiries
- Ensure accuracy of guest accounts and records
- Provide exceptional customer service to guests during check-in and check-out
- Handle cash and credit card transactions securely and accurately
- Complete all nightly paperwork and prepare for the next business day
 
Requirements:
- High school diploma or equivalent
- Previous experience in accounting or hotel administration preferred
- Proficiency in Microsoft Office, including Excel and Word
- Strong communication and interpersonal skills
- Ability to work independently and prioritize tasks effectively
- Attention to detail and accuracy in all work
- Availability to work overnight shifts, including weekends and holidays
 
We are an equal opportunity employer and welcome applicants from all backgrounds and experiences to apply. We value diversity and inclusivity in our workplace and strive to provide a welcoming and supportive environment for all employees. If you have a passion for hospitality and a commitment to excellence, we encourage you to apply for this exciting opportunity as a Night Auditor.
Requirements:

Night Auditor

<h3>Job Description</h3>
Job Description
Job Title: Dental Assistant Department/Location: Operations Reports to: Dental Practice Manager FLSA Status: Non-Exempt Compensation Information: $19.00-24.00 per hour, eligible for overtime
Benefits:&nbsp;
<ul>
<li>PTO: 1.54 hours accrued for every 40 hours worked. Accrual rate increases based on tenure.&nbsp;</li>
<li>Sick Leave: 1 hour earned for every 30 hours worked. 40 hour max</li>
<li>Holidays: 8 paid holidays (eligible for Full Time positions only)</li>
<li>Health, Vision and Dental Insurances and other ancillary benefit plans</li>
<li>401(K)</li>
</ul>
Bonus:&nbsp; All dental practice employees are eligible for monthly bonus opportunities based on the practice's achievement of key performance goals, including net production, net collection, and office visit targets.
Company Overview &nbsp;
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.&nbsp;
Position Summary   &nbsp;
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first&nbsp;
Duties and Responsibilities &nbsp;
<ul>
<li>
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner &nbsp;
</li>
</ul>
<ul>
<li>
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards &nbsp;
</li>
</ul>
<ul>
<li>
Maintains reception area and inventory control of office supplies, patient literature and all related items. &nbsp;
</li>
</ul>
<ul>
<li>
Performs miscellaneous job-related duties as assigned &nbsp;
</li>
</ul>
Knowledge and Skills/Expected Competencies &nbsp;
<ul>
<li>
High School diploma or GED preferred &nbsp;
</li>
</ul>
<ul>
<li>
Professional and compassionate demeanor&nbsp;
</li>
</ul>
<ul>
<li>
Willingness to go above and beyond to ensure patient satisfaction&nbsp;
</li>
</ul>
<ul>
<li>
Excellent interpersonal skills and communications abilities&nbsp;
</li>
</ul>
<ul>
<li>
Impressive ability to efficiently manage multiple tasks&nbsp;
</li>
</ul>
<ul>
<li>
Computer competent and ability to work a multi-line phone system&nbsp;
</li>
</ul>
 Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
<ul>
<li>We provide above industry standards for Personal Protective Equipment (PPE)</li>
<li>Competitive pay</li>
<li>Health &amp; Dental insurance</li>
<li>Dental discounts</li>
<li>PTO</li>
<li>Paid Holidays</li>
<li>401k Retirement</li>
<li>Opportunities for growth</li>
<li>Continuing education</li>
<li>Flexible schedule</li>
<li>Training support</li>
</ul>
Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
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sPyZgrK5Zj

Front Desk

<h3>Job Description</h3>
Job Description
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.&nbsp;&nbsp;&nbsp;
What makes a TOCA Teammate? An individual that seeks to...
<ul>
<li>Play Hard</li>
<li>Care Deeply</li>
<li>Grow Together</li>
<li>Strive for Excellence</li>
<li>Create Awesome Experiences</li>
</ul>
Job Highlights:
Reports To: General Manager
Location:&nbsp;Johns Creek, GA
Compensation:&nbsp;Competitive hourly pay with internal growth opportunities
Position Overview:
We are seeking a passionate and enthusiastic individual to join our soccer training facility team as an Experience Associate. As an Experience Associate, you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training Facility. This part-time role will be a vital part of creating a positive and memorable experience for our guests. You will be responsible for making every guest feel welcome, valued, and leave with a smile. Whether it’s assisting with inquiries, providing information, or facilitating a seamless experience, your warm demeanor and exceptional customer service skills will contribute to a memorable and enjoyable experience for our guests.&nbsp;
Role Scope &amp; Responsibilities:
Guest Experience Excellence:
<ul>
<li>Greet guests warmly and ensure their needs are met promptly and courteously.</li>
<li>Assist guests with inquiries and provide information about our programs and services.</li>
<li>Foster a positive and inclusive environment, ensuring all guests feel valued and respected.</li>
<li>Handle guest feedback, concerns, and complaints in a professional and emphatic manner.</li>
</ul>
Operational Excellence:
<ul>
<li>Monitor facility cleanliness and presentation, ensuring that all areas are well-maintained and meet high standards.</li>
<li>Assist in guest scheduling, reservations, enrollments, and events.</li>
<li>Respond to phone calls, voicemails, and emails in a timely and professional manner.</li>
<li>Partner with center leadership on tracking inventory and supplies.</li>
<li>Collaborate with other departments to ensure timely and accurate service delivery.</li>
<li>Conduct daily facility walks and execute opening and closing checklists.&nbsp;</li>
</ul>
Problem Solving:
<ul>
<li>Address any guest issues or concerns promptly and professionally, striving to exceed expectations.</li>
<li>Collaborate with teammates and leadership to resolve any issues and ensure guest satisfaction.</li>
</ul>
Communication:
<ul>
<li>Work cooperatively with other teammates to ensure a smooth and enjoyable guest experience.</li>
<li>Relay relevant information to the leadership team, including feedback from guests and teammates.</li>
<li>Able to communicate TOCA programming information to guests with knowledge and accuracy.</li>
</ul>
Administrative Duties:
<ul>
<li>Manage guest registration, waivers, and inquiries for services and events.</li>
<li>Assist in tracking attendance, collecting fees, and processing payments.</li>
<li>Prepare reports related to guest participation, feedback, and facility utilization as required.</li>
</ul>
Training and Development:
<ul>
<li>Participate in ongoing sessions and meetings to stay updated on product knowledge, policies, and procedures.</li>
</ul>
TOCA Culture:
<ul>
<li>Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud.</li>
<li>Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center.</li>
</ul>
Qualifications &amp; Experience:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous customer service, hospitality, or guest relations experience.</li>
<li>Excellent interpersonal and communication skills to engage with guests, teammates, and leadership.</li>
<li>Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer Training's values.</li>
<li>Problem-solving skills and the ability to remain calm under pressure.</li>
<li>Proficiency in basic computer applications (Google Suite, scheduling softwares, etc.).</li>
<li>Flexibility to work evenings, weekends, and holidays.</li>
<li>Ability to kneel, bend, reach, climb, and stand for long durations of time.</li>
<li>Ability to move and lift equipment and supplies of 30+ pounds.</li>
</ul>
Benefits:
<ul>
<li>Gain valuable work experience in the sports industry within a dynamic and innovative soccer training facility.</li>
<li>Positive and supportive team culture that values continuous improvement and excellence.</li>
</ul>
TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Guest Experience Associate - Johns Creek, GA

<h3>Job Description</h3>
Job Description
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.&nbsp;&nbsp;&nbsp;
What makes a TOCA Teammate? An individual that seeks to...
<ul>
<li>Play Hard</li>
<li>Care Deeply</li>
<li>Grow Together</li>
<li>Strive for Excellence</li>
<li>Create Awesome Experiences</li>
</ul>
Job Highlights:
Reports To: General Manager
Location:&nbsp;Bedford Heights, OH Schedule: Evenings and Weekends
Compensation:&nbsp;Competitive hourly pay with internal growth opportunities
Position Overview:
We are seeking a passionate and enthusiastic individual to join our soccer training facility team as an Experience Associate. As an Experience Associate, you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training Facility. This part-time role will be a vital part of creating a positive and memorable experience for our guests. You will be responsible for making every guest feel welcome, valued, and leave with a smile. Whether it’s assisting with inquiries, providing information, or facilitating a seamless experience, your warm demeanor and exceptional customer service skills will contribute to a memorable and enjoyable experience for our guests.&nbsp;
Role Scope &amp; Responsibilities:
Guest Experience Excellence:
<ul>
<li>Greet guests warmly and ensure their needs are met promptly and courteously.</li>
<li>Assist guests with inquiries and provide information about our programs and services.</li>
<li>Foster a positive and inclusive environment, ensuring all guests feel valued and respected.</li>
<li>Handle guest feedback, concerns, and complaints in a professional and emphatic manner.</li>
</ul>
Operational Excellence:
<ul>
<li>Monitor facility cleanliness and presentation, ensuring that all areas are well-maintained and meet high standards.</li>
<li>Assist in guest scheduling, reservations, enrollments, and events.</li>
<li>Respond to phone calls, voicemails, and emails in a timely and professional manner.</li>
<li>Partner with center leadership on tracking inventory and supplies.</li>
<li>Collaborate with other departments to ensure timely and accurate service delivery.</li>
<li>Conduct daily facility walks and execute opening and closing checklists.&nbsp;</li>
</ul>
Problem Solving:
<ul>
<li>Address any guest issues or concerns promptly and professionally, striving to exceed expectations.</li>
<li>Collaborate with teammates and leadership to resolve any issues and ensure guest satisfaction.</li>
</ul>
Communication:
<ul>
<li>Work cooperatively with other teammates to ensure a smooth and enjoyable guest experience.</li>
<li>Relay relevant information to the leadership team, including feedback from guests and teammates.</li>
<li>Able to communicate TOCA programming information to guests with knowledge and accuracy.</li>
</ul>
Administrative Duties:
<ul>
<li>Manage guest registration, waivers, and inquiries for services and events.</li>
<li>Assist in tracking attendance, collecting fees, and processing payments.</li>
<li>Prepare reports related to guest participation, feedback, and facility utilization as required.</li>
</ul>
Training and Development:
<ul>
<li>Participate in ongoing sessions and meetings to stay updated on product knowledge, policies, and procedures.</li>
</ul>
TOCA Culture:
<ul>
<li>Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud.</li>
<li>Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center.</li>
</ul>
Qualifications &amp; Experience:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous customer service, hospitality, or guest relations experience.</li>
<li>Excellent interpersonal and communication skills to engage with guests, teammates, and leadership.</li>
<li>Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer Training's values.</li>
<li>Problem-solving skills and the ability to remain calm under pressure.</li>
<li>Proficiency in basic computer applications (Google Suite, scheduling softwares, etc.).</li>
<li>Flexibility to work evenings, weekends, and holidays.</li>
<li>Ability to kneel, bend, reach, climb, and stand for long durations of time.</li>
<li>Ability to move and lift equipment and supplies of 30+ pounds.</li>
</ul>
Benefits:
<ul>
<li>Gain valuable work experience in the sports industry within a dynamic and innovative soccer training facility.</li>
<li>Positive and supportive team culture that values continuous improvement and excellence.</li>
</ul>
TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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