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<h3>Job Description</h3>
Job Description
Summary:&nbsp;The Lifestyle Assistant is responsible for implementation of all programs and ensuring that it is therapeutic to the residents and maximizes their quality of life. Maplewood Senior Living offers a full range of social, physical, cognitive, emotional, spiritual and purposeful programs to meet overall wellbeing of our residents.&nbsp;
Essential Functions: 
<ul>
<li>Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community</li>
<li>Demonstrate requisite knowledge, skills and abilities consistent with the duties &amp; responsibilities of this position.&nbsp;</li>
<li>Personable, reliable and a great communicator and team player.</li>
<li>Able to relate professionally and positively to residents, incoming visitors and associates at all levels.</li>
<li>Provide ongoing communication to the Lifestyle Director regarding staffing issues or concerns</li>
<li>Other responsibilities as assigned by supervisor (Lifestyle Director).</li>
<li>Attend Monthly All Associate meetings</li>
<li>Other duties as assigned</li>
</ul>
Therapeutic Recreation Program:
<ul>
<li>Select, schedule and lead activities appropriate for all levels and abilities</li>
<li>Assist with implementation of special events for the community, at least one family event per quarter</li>
<li>Assist with completion of Staying Connected Form/Personal History Form for all residents&nbsp;</li>
<li>Assist with coordinating WISH Program/Parallel activities with Resident Service Care team.</li>
<li>Assist Lifestyle Program Director &amp; Coordinator to maintain appropriate program supplies for recreation programs</li>
<li>Posts the current monthly, weekly and daily schedule of activities in designated public areas</li>
<li>Provide an afternoon social or Happy hour daily</li>
<li>Assist the Lifestyle Director to hold a monthly Activity Committee Meeting to provide residents opportunity to give input into the monthly calendar of events.</li>
<li>Assist with conducting the Annual Maplewood theme</li>
</ul>
Compliance/ Safety/Vehicle:
<ul>
<li>Follows all emergency procedures</li>
<li>Understands and implements all safety practices and procedures.</li>
</ul>
Communication:
<ul>
<li>Possess a sincere passion for working with our senior population</li>
<li>Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.</li>
<li>Displays patience, tact, enthusiasm and a cheerful disposition</li>
<li>Create a positive atmosphere with an engaging variety of activities</li>
<li>Promote Maplewood in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community</li>
</ul>
Education/Experience/Licensure/Certification:
<ul>
<li>An associate degree from an accredited college or university or satisfactory completion of two years of college, with major work in recreation, occupational therapy, gerontology or a related field, or two years of full-time experience in the recreation field with an adult population</li>
<li>Must possess a passion for working with the senior population and improving their quality of&nbsp; life</li>
<li>Excellent communication, organization and time management skill</li>
<li>Basic typing skills and computer knowledge; familiarity with MS Word, Excel, Publisher and creative software</li>
<li>Driver requirements: Valid driver’s license with good driving record. May be required to take a driving test</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Activity Assistant Part Time

<h3>Job Description</h3>
Job Description
Job Title: Hotel Operations Manager (Full-Time – Rooms Division) Location: St. Thomas, U.S. Virgin Islands Employment Type: Full-Time
Job Description: Lindbergh Bay Hotel &amp; Villas is hiring a full-time Hotel Operations Manager to lead our Rooms Division through a strategic turnaround and into long-term stability. This is an opportunity for an experienced professional to take full ownership of Front Desk and Housekeeping operations while contributing to the hotel's overall improvement and financial performance.
We are seeking a motivated leader who understands the unique dynamics of operating in the Caribbean and is ready to deliver structure, accountability, and results.
Key Responsibilities:
<ul>
<li> Direct all day-to-day operations of the Rooms Division, including Front Desk and Housekeeping </li>
<li> Lead departmental teams with a focus on service excellence, cost control, and team morale </li>
<li> Conduct operational audits and implement efficient scheduling, payroll, and labor practices </li>
<li> Work closely with hotel ownership on strategic KPIs and ongoing improvement plans </li>
<li> Standardize operating procedures, guest service recovery, and staff development initiatives </li>
<li> Monitor and control financial systems including purchasing, inventory, and petty cash </li>
</ul>
Preferred Experience and Skills:
<ul>
<li> 3+ years in hotel Rooms Division management </li>
<li> Caribbean experience or ease of relocation to remote/island setting </li>
<li> Strong financial acumen; able to manage and report on key cost centers </li>
<li> Familiarity with Roomkey PMS, Amadeus TravelClick/iHotelier, OTAs, and Sage Intacct </li>
</ul>
Compensation:
<ul>
<li> Base salary $65,000 with bonus potential </li>
<li> Compensation flexibility for high-impact candidates </li>
<li> Full relocation support and furnished apartment provided</li>
</ul>

Hotel Operations Manager (Full-Time - Rooms Division) St. Thomas

<h3>Job Description</h3>
Job Description
Details of Job: Join the Rides team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply and are looking to fill 5 shifts. Pay rate is $15.00! We will work with your schedule! Interested?&nbsp;
Essential Duties and Responsibilities:
 • Must assist Guests in the loading and unloading of the ride and check various restraining devices • Operate the ride’s control panel where applicable • Must observe the ride while it is in motion for the safety of the guests • Inform Guests of the safety policies for the ride • Observe and follow all Six Flags St. Louis Safety policies and procedures • Maintain a clean work environment • Maintain Six Flags’ Guest First Standards • Responsible for completing other duties as deemed necessary by management
Skills and Qualifications:
• Minimum Age: 16 • Must be willing to work outdoors in various weather conditions • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude • Must have strong teamwork skills and the ability to work with others • Ability to lift a minimum weight of 40-50 lbs and push a minimum weight of 30 lbs • Good oral communication skills
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Ride Operator

<h3>Job Description</h3>
Job Description TITLE: Front Desk Receptionist LOCATION: Washington DC /Hybrid MINIMUM EDUCATION: Bachelors degree in IT or related field or equivalent experience. REQUIRED EXPERIENCE: 3 years INTERVIEWS: Either Webcam or In Person Job Description: The client seeks for the Front Desk Receptionist. Complete Description: The Administrative Assistant will provide essential support to the executive team and ensure the efficient operations of the office. This role involves managing schedules, coordinating meetings, handling correspondence, and performing various administrative tasks to facilitate smooth business operations. Duties: Schedule and coordinate appointments, meetings, and events for executives and team members. Handle conflicts and reschedule as necessary. Serve as the primary point of contact for internal and external communications. Maintain an organized and efficient office environment. Manage office supplies, equipment, and ensure that common areas are tidy and functional. Prepare, file, and retrieve corporate documents, records, and reports. Handle confidential information with discretion Provide administrative support to management, including preparing reports, presentations, and spreadsheets. Assist with special projects and company events as needed. Greet visitors and clients, handle inquiries, and ensure a professional and welcoming office atmosphere. Other duties as assigned Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Required Strong organizational and multitasking abilities. Required Excellent written and verbal communication skills. Required Ability to handle sensitive information with confidentiality. Required

Front Desk Receptionist - Long-Term Contract (Government) Position

<h3>Job Description</h3>
Job DescriptionDescription:
SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION
SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount.
PREREQUISITES/QUALIFICATIONS:
· A minimum of 2-5 years of experience with name-brand hotel/restaurant companies
· 2-5 years of progressive management experience preferred
· Service-oriented style with professional presentation and interpersonal skills
· Hotel/Hospitality degree is an asset
· Clear concise, written and verbal communication skills (English)
· Proficient in Microsoft &amp; Excel
· High energy, entrepreneurial spirit, motivational leader.
· Interest in career progression in hotel/hospitality management roles
WORK ENVIRONMENT:
· Flexible work schedule
· Able to lift 25 lbs.
· Valid Driver’s License
· Sitting, standing, and moving for extended periods of time
 
Benefits:Fulltime Employees
<ul>
<li>Personal time</li>
<li>Insurance benefits</li>
<li>Vacation time</li>
<li>Hotel Discounts</li>
</ul>
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements:
DUTIES &amp; RESPONSIBILITIES:
· The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Responsible for short and long term planning and management of the hotel’s Front Office operations
· Develop and recommend the budget, labor costs plans in collaboration with the AGM &amp; GM of the hotel
· Strict adherence to the approved budget for the hotel operations
· Ensure proper staffing levels for customer service goals
· Maintain guest room inventory
· Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures
· Perform all tasks of a Front Office staff as needed to facilitate service
· Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections
· Maintain excellent communications with Housekeeping Department
· Maintain information on prices, rates, special packages, programs, etc.
· Investigate, analyze, resolve and report guest complaints in a timely fashion
· Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities
· Cover open shifts due to call offs and/or low business levels
· Must be able to work all shift including weekends and evenings
· Capable of developing and training subordinates 
· Inspect public areas and ensure proper cleanliness
· Duties are subject to change and additional responsibilities/tasks may be assigned as needed

Operations Manager at Fairfield Inn & Suites Winston Salem

<h3>Job Description</h3>
Job DescriptionDescription:
Delmar Gardens of Creve Coeur Skilled Nursing and Rehabilitation Center is seeking a full-time, creative, Activity Assistant. This energetic candidate will assist the Activity Director in coordinating and leading daily group and individual activity programs, special events and scheduled outings for our dear residents. Prior experience in senior housing or a health care setting is preferred, but not required. Must have or obtain a Class C CDL and be available to work one weekend a month and one evening a week.
 
Hours are from 8:30 am - 5:00 pm.
 
Please apply online, in person, or send your resume to: Delmar Gardens of Creve Coeur 850 Country Manor Lane Creve Coeur, Missouri 63141
 
Please contact Jacquelyn Terrell at <a href="mailto:JTerrell@DelmarGardens.com" target="_blank">JTerrell@DelmarGardens.com</a> or call (314) 434-5900 for more information.
 
Affirmative Action/Equal Opportunity Employer/Minorities/Females/Veterans/Disabled
 
#lp
Requirements:

Activity Assistant/Life Enrichment

<h3>Job Description</h3>
Job Description
Simple. Inclusive. Natural. Social
Reports to: Spa Front Desk Manager 
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined. 
View our Experience: <a href="https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy" target="_blank">https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy</a>
Achieving Excellence Statement: 
As the Lead Spa Concierge, you are responsible for supporting and leading excellent guest service interactions among the Concierge team. Quality and Service are the Lead's top priority, while supporting the Concierge Supervisor, Spa Manager, and team. Leadership and commitment to wellness will inspire your team to deliver exceptional service. Lead Spa Concierge reports directly to Spa Manager. 
Key Focuses 
<ul>
<li>Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings </li>
</ul>
<ul>
<li>Strictly enforce the privacy and confidentiality of all guest information </li>
</ul>
<ul>
<li>Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed </li>
</ul>
<ul>
<li>Act as a Spa Concierge and lead the team when required to (filling in for shifts, staying later, quality checking, etc.) </li>
</ul>
<ul>
<li>Monitor and maintain the physical environment, always ensuring cleanliness and organization </li>
</ul>
<ul>
<li>Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun </li>
</ul>
<ul>
<li>Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task </li>
</ul>
<ul>
<li>Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail </li>
</ul>
<ul>
<li>Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor </li>
</ul>
<ul>
<li>Acknowledge all guests, anticipate their needs, and respond promptly </li>
</ul>
<ul>
<li>Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns </li>
</ul>
<ul>
<li>Communicate with all other departments within Alyeska Nordic Spa to ensure effective and efficient management of operations </li>
</ul>
<ul>
<li>Have complete understanding of and adhere to all company policies, procedures, and standards </li>
</ul>
<ul>
<li>Champion excellent guest interactions and act as an example for all Concierge members </li>
</ul>
<ul>
<li>Other duties as assigned </li>
</ul>
Experience/Passions/Education
<ul>
<li>Leadership experience within the hospitality or spa industry preferred </li>
</ul>
<ul>
<li>Spa, Hospitality, Guest Service, and/or Retail Sales experience preferred </li>
</ul>
<ul>
<li>Must be highly self-motivated </li>
</ul>
<ul>
<li>Possess passion and natural inclination for Guest Service and Health and Wellness </li>
</ul>
<ul>
<li>Must have excellent communication skills both written and verbal </li>
</ul>
<ul>
<li>Must possess professional presentation </li>
</ul>
<ul>
<li>Must possess compassion for people </li>
</ul>
<ul>
<li>Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team </li>
</ul>
<ul>
<li>Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently </li>
</ul>
<ul>
<li>Must have excellent time management skills </li>
</ul>
<ul>
<li>Computer literacy and previous reservation software and POS experience preferred </li>
</ul>
<ul>
<li>Ability to focus on attention to detail, remaining professional and courteous at all times </li>
</ul>
Working Conditions: Due to 365-day-a-year operations, this position may be required to work long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence. 
Team You Will Lead: Not Applicable Last Revision: January 2025 
#P

Lead Spa Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
At Artistry of Face, we work hard to create a unique and elevated experience that is all about a client’s confidence. We thrive on educating our clients and providing customized treatment plans. Our areas of expertise include aesthetic and medical spa services that span injectables, and skin and body treatments. We are currently searching for a temporary full-time Front Desk Associate for our Albany, NY location.
 
In this position, you will support the company's mission and contribute to a positive work environment. You must be organized, able to multi-task, prioritize effectively, and have strong customer service skills.
 
As a valued member of our team, we look forward to working with you.
 
Responsibilities Include:
<ul>
<li>Providing exceptional customer care</li>
<li>Greeting clients and answering incoming calls</li>
<li>Booking/re-booking appointments</li>
<li>Checking clients in/out</li>
<li>Answering emails and other correspondence</li>
<li>Assisting in product sales and lead generation</li>
<li>Attending local events in an effort to share more about Artistry of Face with the community</li>
<li>Establishing a relationship with local businesses to help expand our client base</li>
</ul>
Schedule:
<ul>
<li>Full-time, 30-33 hours per week</li>
<li>Monday through Friday availability</li>
<li>16-weeks duration</li>
<li>Early June start date</li>
</ul>
 
Requirements:
<ul>
<li>2 Years of administrative experience, preferably in a beauty enhancement environment (ie: Medspa, salon with spa, Dermatology or Plastic Surgery office)</li>
<li>Excellent communication and interpersonal skills</li>
<li>Willingness to learn</li>
</ul>

Temporary Front Desk Associate (16 weeks)

<h3>Job Description</h3>
Job DescriptionDescription:
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
 
Metro Physical &amp; Aquatic Therapy has an immediate opening for a part time Front Desk Coordinator floater to provide coverage throughout Central Suffolk and the East End of Long Island. Come be a part of a growing organization in a progressive, supportive, and innovative team!
 
Days &amp; Hours: Monday - Friday 8am-12pm occasional weekend work as needed
 
What We Offer!
<ul>
<li>Vacation &amp; Paid Time Off Benefits</li>
<li>.65/ mile Travel Compensation</li>
<li>401(k) Retirement Savings</li>
<li>Health Insurance/Dental/Vision</li>
<li>Flexible Spending</li>
<li>Free Life Insurance</li>
<li>AFLAC</li>
<li>NY 529 College Savings Program</li>
<li>Pet Insurance</li>
<li>Identity Theft Insurance</li>
</ul>
Essential Functions:
<ul>
<li>Welcomes patients and visitors with an upbeat attitude and a warm and inviting smile - in person or on the telephone; answering or referring inquiries.</li>
<li>Demonstrate a high level of customer service at all times. Patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.</li>
<li>Generate a compilation of reports, logs and lists including but not limited to authorization and verifications with a high level of accuracy.</li>
<li>Ensure co-pays are tallied and reconciled and control credit extended to patients.</li>
<li>Call treating physicians to obtain updated prescriptions for treatment by Occupational and Physical Therapists.</li>
<li>Obtains Plan of Cares from treating physician and update system.</li>
<li>Set up a new /returning patient case in Theraoffice which includes obtaining new demographic information and all existing insurance information.</li>
<li>Keeps patient appointments on schedule by notifying Clinicians of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</li>
<li>Ensures availability of treatment information by filing and retrieving patient records.</li>
<li>Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.</li>
<li>Maintains a working knowledge of Metro, rules and policies, and works to ensure the compliance with the stated parameters. Perform other duties and assignments as required.</li>
<li>Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.</li>
<li>Perform other duties and assignments as required. Serve as a scribe for recording and editing therapeutic exercises under the supervision of a Doctor of Physical Therapy and/or Occupational Therapy</li>
<li>Helps treat patients by preparing heat and ice packs; paraffin dips; assisting patients to the pool; guiding patients to exercise equipment, monitoring motion; tracking patient physical exertion levels; guiding patients through prescribed exercises and strengthening techniques.</li>
<li>Ensures operation of treatment equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.</li>
<li>Educates patients by demonstrating proper use of equipment and exercise routines.</li>
<li>Prepares patients for therapy treatment by welcoming, comforting, providing, and/or assisting patients into therapy sessions.</li>
<li>Provides information to patients by answering questions and requests; allaying fears.</li>
<li>Maintains patient confidence and protects operations by keeping information confidential.</li>
<li>Maintains a safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Provides equipment and supplies by sterilizing and delivering equipment and supplies to the treatment area; positioning equipment for therapist access; positioning patients on equipment.</li>
<li>Prepares treatment room for patients by following prescribed procedures and protocols.</li>
<li>Answers calls from physician offices, hospitals, and patients using exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.</li>
<li>Provide front desk coverage as needed; this includes answering calls from physician offices, hospitals and patients, and assisting with scheduling.</li>
<li>Performs other duties and assignments as required.</li>
</ul>
Requirements:
<ul>
<li>One (1) year of Medical office experience preferred</li>
<li>Experience with a EMR System a plus</li>
<li>Ability to communicate to customers, co-workers and management in a professional/courteous manner.</li>
<li>Current or recent experience in a medical practice assuring compliance with federal, state and local regulations and guidelines.</li>
<li>Must work well within a team environment.</li>
<li>Excellent interpersonal and communication skills</li>
<li>Proficiency in the Google Suite platform and ability to learn new programs quickly.</li>
<li>One year of experience in a customer service-oriented is strongly desired.</li>
<li>High school diploma or GED is required</li>
</ul>

Front Desk Coordinator - Part Time Floater (Suffolk County/East End)

<h3>Job Description</h3>
Job DescriptionDescription:
Metro Physical &amp; Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
 
Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career? Are you interested in delivering compassion, excellence, and reliable service to patients? This is a great opportunity to gain hands-on experience and learn the full scope of patient support in a clinic setting. 
 
We want you to apply your energy and skills to our dynamic team and become an integral part of a caring, professional environment that provides the highest quality care to our patient
 
Metro Physical &amp; Aquatic Therapy has an immediate opening for a full time Physical Therapist Aide/Front Desk Coordinator floater to provide coverage throughout Nassau County. The towns you would need to float to would include Bellmore, Franklin Square, Garden City, Glen Cove, Great Neck, Greenvale, Hewlett, Jericho, Long Beach, Mineola, Oceanside, Oyster Bay, Port Washington, and Rockville Centre.
 
Days &amp; Hours: Monday-Friday 830am-5pm occasional weekend work as needed
This position is not seasonal and offers long-term employment.
 
What We Offer!
<ul>
<li>Vacation &amp; Paid Time Off Benefits</li>
<li>.65/ mile Travel Compensation</li>
<li>401(k) Retirement Savings</li>
<li>Health Insurance/Dental/Vision</li>
<li>Flexible Spending</li>
<li>Free Life Insurance</li>
<li>NY 529 College Savings Program</li>
<li>Identity Theft Insurance</li>
</ul>
Essential Functions:
<ul>
<li>Welcomes patients and visitors with an upbeat attitude and a warm and inviting smile - in person or on the telephone; answering or referring inquiries.</li>
<li>Demonstrate a high level of customer service at all times. Patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.</li>
<li>Keeps patient appointments on schedule by notifying Clinicians of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</li>
<li>Serve as a scribe for recording and editing therapeutic exercises under the supervision of a Doctor of Physical Therapy and/or Occupational Therapy</li>
<li>Helps treat patients by applying heat packs; paraffin dips; assisting patients into the pool; helping patients onto exercise equipment, monitoring motion; tracking patient physical exertion levels; guiding patients through prescribed exercises and strengthening techniques.</li>
<li>Ensures operation of treatment equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.</li>
<li>Educates patients by demonstrating proper use of equipment and exercise routines.</li>
<li>Prepares patients for therapy treatment by welcoming, comforting, providing, and/or assisting patients into therapy sessions.</li>
<li>Provides information to patients by answering questions and requests; allaying fears.</li>
<li>Maintains patient confidence and protects operations by keeping information confidential.</li>
<li>Maintains a safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Provides equipment and supplies by sterilizing and delivering equipment and supplies to the treatment area; positioning equipment for therapist access; positioning patients on equipment.</li>
<li>Prepares treatment room for patients by following prescribed procedures and protocols.</li>
<li>Answers calls from physician offices, hospitals, and patients using exemplary customer service skills.</li>
<li>Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.</li>
<li>Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.</li>
<li>Flexibility to assist with front desk duties as needed to support clinic operations.</li>
<li>Performs other duties and assignments as required.</li>
</ul>
Requirements:
<ul>
<li>One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.</li>
<li>Strong communication skills, with the ability to interact professionally and courteously with customers, co-workers, and management.</li>
<li>Recent experience in a medical practice, ensuring compliance with federal, state, and local regulations.</li>
<li>Ability to work effectively within a team environment.</li>
<li>Excellent interpersonal skills and the ability to quickly adapt to new programs.</li>
<li>Proficiency in Google Suite is required.</li>
<li>One year of experience in a customer service-oriented role is strongly preferred.</li>
<li>High school diploma or GED is required.</li>
<li>Knowledge of anatomy and kinesiology, as well as the equipment used in therapy work.</li>
<li>Understanding of patient behavior, needs, and proper strengthening techniques.</li>
<li>Knowledge of restraint use and aggressive behavior management practices.</li>
<li>Ability to successfully complete in-service training.</li>
<li>Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.</li>
<li>Ability to maintain a professional attitude and conduct in the welfare of patients.</li>
<li>Strong record-keeping and report-writing skills.</li>
<li>Ability to communicate effectively and clearly.</li>
</ul>
 
Physical Requirements
 
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
 
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
 
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

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