field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionCompany Description 
Fairmont Hotels &amp; Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Discover the wonder of Washington, D.C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital.
Job Description 
Bellperson Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.
Rate of Pay: $18.50 per hour What is in it for you:
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
What you will be doing:
<ul>
<li>Welcoming all guests and providing the highest level of guest satisfaction at every interaction</li>
<li>Timely delivery of guests’ luggage, messages and any other items for delivery within the property</li>
<li>Personalize guests’ orientation of their room in a professional, friendly and engaging way</li>
<li>Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Guest Services leaders.</li>
<li>Ensure that the Lobby and front entrance are kept clean, paying special attention to all glass areas and the main doors as well as anything left behind in the seating areas.</li>
<li>Ensure that all deliveries for Guests and colleagues are correctly recorded and then delivered to the correct destination in a timely fashion.</li>
<li>Undertake the duties and responsibilities of the Doorman, as directed by the Guest Service Manager.</li>
<li>Demonstrate excellent knowledge and adherence of Fairmont standards</li>
<li>Answer guest inquiries regarding Washington, D.C.&nbsp;and the hotel services and facilities</li>
<li>Ensure the arrival and departure of all tours is a seamless process and competed in a timely, efficient manner</li>
<li>Adherence to all Health &amp; Safety responsibilities as it pertains to hotel emergencies, fire alarms, accidents, security</li>
<li>To assist with room changes as directed by the Front Office.</li>
</ul>
Qualifications 
Your experience and skills include:
<ul>
<li>Service focused personality is essential; customer related experience an asset</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Excellent communication skills and a professional presentation</li>
<li>Ability to work cohesively with fellow colleagues as part of a&nbsp;team</li>
<li>This position requires standing for long periods of time, lifting and pulling up to 50lbs</li>
</ul>
 Additional Information 
Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Bellperson

<h3>Job Description</h3>
Job Description
We are seeking a dynamic, driven individual to join our team at Timbers Kiawah. The concierge is responsible for assisting residence club owners and visitors with concierge bookings including dining, activity, chef services, transportation, etc. Assist with arrivals and departures, including groceries, folios, welcoming and property knowledge. Assist guests courteously and professionally while exceeding the resort's high standards. 
Essential Functions: 
<ul>
<li>Role model exemplary customer service, and ensure the team provides fast, friendly, and accurate service. </li>
<li>Performs as central information agent for the resort. </li>
<li>Identifies owner/guest needs and provides information regarding policies, services and amenities. </li>
<li>Operates the resort telephone system as trained to resort standards. </li>
<li>Posts charges and payments to owner/guest and house accounts. </li>
<li>Prepares current or next day arrival lists, packets and amenities. </li>
<li>Inventories and replenishes any required supplies. </li>
<li>Fulfills owner/guest requests as needed. </li>
<li>Schedules and confirms restaurant, recreational of other bookings as requested. </li>
<li>Schedules and coordinates area transportation to and from local attractions. </li>
<li>Assists with loading/unloading of luggage and personal items when needed. </li>
<li>Coordinates amenities based off the next day arrivals. </li>
<li>Use and maintain accurate and current information in concierge system. </li>
<li>Establish and executes traces and conduct pre-arrival reaching out within established time period. </li>
<li>Assist with cleanliness of work area, ensuring that it is safe for foot traffic. </li>
<li>Facilitate sending of owner/guest packages with correct address and method of payment. </li>
<li>Observe safety precautions required to protect resort and owner/guest property. </li>
<li>Shows courteous and cooperative behavior when interacting with the public and staff; acts in a harmonious and effective workplace environment. </li>
<li>Performs all duties and tasks assigned by management. </li>
<li>Promptly handle customer issues by doing what is right for the customer, remain calm, listen to problems in a sympathetic manner, show concern, and never argue with the customer. </li>
<li>Measure customer satisfaction and execute a plan to improve both satisfaction and loyalty. </li>
<li>Excellent communication skills to connect effectively with owners and coworkers. </li>
<li>Available 30-40hrs per week; able to work flexible hours as necessary to operate effectively, including weekends and opening or closing shifts as needed. </li>
</ul>
Education and Experience: 
<ul>
<li>High School Diploma/GED; AND two (2) years of hospitality experience; OR an equivalent combination of education, training and experience. </li>
</ul>
Required Knowledge of: 
<ul>
<li>Principles, practices and techniques of the hospitality industry. </li>
<li>Kiawah, Charleston, and the surrounding area. </li>
<li>Computer software applications in work processing, spreadsheets and resort information systems. </li>
<li>Policies and procedures of the department. </li>
<li>Customer service principles and practices. </li>
<li>Proper business English, including spelling, grammar and punctuation. </li>
<li>Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone. </li>
<li>Area amenities, activities and events. </li>
</ul>
Required Skill in: 
<ul>
<li>Focusing on quests and provision of quality customer service. </li>
<li>Making accurate arithmetic calculations. </li>
<li>Reading, understanding and following front office policies and procedures. </li>
<li>Organizing your own work, setting priorities and meeting critical deadlines.</li>
</ul>
Our Company:
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our Property: 
At Timbers Kiawah, you are not just near the beach. You’re at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting.
Our Core Values: 
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales &amp; marketing. Our values define who we are. 
<ul>
<li>Be Authentic </li>
<li>Practice Humility </li>
<li>Cultivate Teamwork </li>
<li>Value Time </li>
<li>Be Trustworthy</li>
</ul>
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Concierge - $750 Sign on Bonus

<h3>Job Description</h3>
Job Description
Cashier needed for a large dealership. Responsibilities include answering and directing phone calls, greeting customers, archiving, accepting customer payments, rental vehicle preparation, and general clerical work. Candidates must have a working knowledge of computers including Microsoft Office. Experience helpful, but we will train the right candidate.
Benefits include vacation days; available vision, dental, and health insurance; and employer-matched 401(k). We also offer a fun and exciting work atmosphere with some of the friendliest people in the industry.
Job Type: Full-time
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>

Dealership Concierge

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;&nbsp;
The Club Concierge will be responsible for total Club Member satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of reservations, fully acquainted with local points of interest, maintain Club Lounge refreshments and services, POS, complimentary food and beverage services. If you have a passion for working with guests and providing them with an Experience of a Lifetime, this is the perfect position for you!&nbsp;
Job Specifications:&nbsp;&nbsp;
<ul>
<li>
Outlet: Beaver Creek Club
</li>
<li>
Expected Pay Range: $20.00 - $24.00&nbsp;/ hour
</li>
<li>
Shift &amp; Schedule Availability: Full-Time &amp; Part-Time
<ul>
<li>
Weekends required
</li>
</ul>
</li>
<li>
Skill Level: Entry Level&nbsp;
</li>
</ul>
Job Responsibilities:
<ul>
<li>Fulfill all daily operations of the Beaver Creek Club</li>
<li>Answer phone calls, email, and in-person inquiries regarding Beaver Creek Club</li>
<li>Work on a computer with a high degree of accuracy, efficiency, and speed</li>
<li>Assisting&nbsp;members with lift ticket and pass purchases</li>
<li>Resolve guest relations and/or product issues in an expedient manner</li>
<li>Foster special relationships with members to anticipate needs</li>
<li>Assisting in setting the Club up for the day</li>
<li>Assisting members with equipment needs</li>
<li>Assist in managing locker assignments</li>
<li>Provide on-going feedback to Beaver Creek Club Lead or Manager regarding team or guest service issues, and determine solutions and suggestions</li>
<li>Must be able to multitask, be versatile, and be flexible</li>
</ul>
Job Requirements:
<ul>
<li>Available to work weekend shifts - required</li>
<li>High School diploma or equivalent – required</li>
<li>Some college experience – preferred</li>
<li>Prior guest service experience – required</li>
<li>Valid, active driver's license -- can pass MRV check – required (Applicable for team members driving a Company vehicle.</li>
<li>RPOS or other Point of Sale software - preferred</li>
<li>Microsoft Office (Outlook, Word, Excel, PowerPoint) - required</li>
<li>English - required</li>
<li>Can clearly express self verbally and in writing, using correct grammar - required</li>
<li>Ability to work in a fast paced, multi-tasked environment with high profile members - required</li>
<li>Ability to lift and transport 30 pounds - required</li>
<li>Must be able to work the whole season, to include scheduled weekends and holidays - required</li>
<li>Adherence to Presentation Policy – required</li>
<li>Demonstrates attention to detail – required</li>
</ul>
The expected pay range is&nbsp;$20.00 - $24.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;507877 Reference Date:&nbsp;04/02/2025&nbsp; Job Code Function:&nbsp;Concierge&nbsp;

Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
 
JOB DESCRIPTION
JOB TITLE: NIGHT AUDITOR
DEPARTMENT: GUEST SERVICES
REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER
JOB TYPE: PART-TIME POSITIONS AVAILABLE
Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day’s operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager.
Qualifications:
<ul>
<li>Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt.</li>
<li>Strong leadership skills</li>
<li>Excellent oral and written communication skills</li>
<li>Demonstrates planning and organizational ability</li>
<li>Able to prioritize and quickly change direction as needs arise</li>
<li>Working knowledge of FOSSE, OPERA, HILTON ONQ depending on brand, Microsoft programs, and Micros Restaurant Management System, preferable</li>
<li>Able to diagnose and repair simple computer problems</li>
<li>Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc.</li>
<li>Skilled in math and able to operate a 10 key by touch</li>
</ul>
Responsibilities:
<ul>
<li>Run audit reports/journals from Front Office Systems</li>
<li>Prepare daily revenue reports by auditing system accounts and journals to breakdown revenue for food and beverage operations</li>
<li>Makes corrections and adjustments and handles all computer problems that might occur throughout shift</li>
<li>Input all revenue, expenses, and allowances to generate the daily reports such as Guest Ledger Summary and any Daily Food and Beverage Operations Summaries</li>
<li>Balances all revenue and settlement accounts nightly, maintain files and reset system for the next day operations</li>
<li>Ensures all reports and back-up vouchers are complete and filed promptly and properly</li>
<li>Ensures that all necessary copies of documents/back-up and reports of daily work are sent to the Accounting Manager designated to process A/R, A/P, Payroll</li>
<li>Reviews and corrects discrepancies in the Front Desk System</li>
<li>Ensures complete guest satisfaction</li>
<li>Checks-in/Checks-out Guests</li>
<li>Completes Guest registration process</li>
<li>Must be familiar with computer systems for Guest reservation information processing</li>
<li>Must verify and imprint Guest credit cards for authorization</li>
<li>Must be well versed in cash handling and accurately balance house bank</li>
<li>Assigns guests rooms based upon preferences and availability</li>
<li>Drives the Revenue Management process</li>
<li>Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution</li>
<li>Answers questions regarding hotel facilities and services</li>
<li>Answers the telephone and books reservations</li>
<li>Answers Guest inquiries for local directions/events</li>
<li>Recommends local area restaurants, points of interest, or needs for transportation</li>
<li>Maintains cleanliness of front desk, lobby, and back office</li>
<li>Follows up promptly with Guest check-ins, complaints, and other requests</li>
<li>Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests</li>
<li>Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity</li>
<li>Participates in Hotel Safety Committee</li>
<li>Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People</li>
<li>Complete brand required training</li>
<li>Duties are subject to change and additional duties may be assigned as needed</li>
</ul>
Work Environment:
<ul>
<li>Must have reliable source of transportation</li>
<li>Flexible work schedule including weekends; position is referred to as third or late shift</li>
<li>Sitting, standing, reaching, bending for extended periods of time</li>
<li>Duties are subject to change and additional duties may be assigned as needed</li>
</ul>
Benefits:
<ul>
<li>Hotel Discounts</li>
</ul>
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements:

Night Auditor (Part Time) at Fairfield Inn & Suites Winston Salem

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
What do I do as a Guest Service Representatives?
As our newest team member will be an integral part of the warm welcome and fond farewell process.
Some duties include:
<ul>
<li>Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards.</li>
<li>Collecting valet parking fees using latest technology, parking software.</li>
<li>Answering phones with a smile. </li>
</ul>
Notes:
This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.
This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request.
 
Qualifications
….But wait!
Let’s be sure you possess these minimal requirements first!
Are you Neat, Clean and Polite? It’s our company motto!
Essential Qualifications:
<ul>
<li>Ability to smile, acknowledges, greet and extend a warm welcome to each customer.</li>
<li>Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc.</li>
<li>Ability to communicate effectively in English in both written and oral forms.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have a professional appearance and demeanor.</li>
</ul>
Physical requirements:
<ul>
<li>Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break) </li>
<li>Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service.</li>
<li>Ability to manually calculate rates offhand, without the help of a calculator or fee computer </li>
<li>Ability to work outside and withstand extreme temperatures </li>
<li>Ability to use hands and arms in repeated motions (making change, punching clock, etc.) </li>
</ul>
Classification:
Non-exempt
Hourly Wage
Salary Range: $10.50 - $11.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: <a href="mailto:lredmon@spplus.com" target="_blank">lredmon@spplus.com</a>.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

Overnight - Guest Service Representative

<h3>Job Description</h3>
Job Description
The Real Estate Office Concierge must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.
This position will need to have a relationship-based attitude and be willing to always look for the solution!&nbsp;Our associates are our most valued customers and we are committed to their business success. This position will also be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business.&nbsp;
The office concierge will assist in the management of the office by providing support to the rest of the leadership team.
Compensation:
$40,000 - $50,000 + Bonus Potential
Responsibilities:
<ul>
<li>Answer phones and e-mails properly with warmth and friendliness</li>
<li>Greet everyone with a smile—be positive and cheerful</li>
<li>Provide administrative support to the leadership team&nbsp;</li>
<li>Help to share Market Center value story</li>
<li>Marketing and Communications</li>
<li>Calendar management for the office</li>
</ul>
Qualifications:
<ul>
<li>Positive attitude</li>
<li>Great verbal and communication skills</li>
<li>Neat, clean, professional appearance</li>
<li>High school graduate</li>
<li>Phone skills and experience</li>
<li>People skills and experience</li>
<li>Computer skills</li>
</ul>
About Company 
Keller Williams Capital Properties continues its trajectory of growth, breaking multiple records in 2024. To date, we stand out as one of the fastest-growing brokerages ranking in the Top 20 of all franchises. This year, we set new internal benchmarks for future growth, exceeding $3.15B in total sales volume, serving nearly 7K families, generating over $80MM in revenue, and sharing nearly $1MM in profit back to its agents who contributed to the company’s growth.
 
Through a constantly expanding diverse and talented team, we successfully deliver on its commitment to providing outstanding client service while making a purposeful impact on our neighborhoods and deliberate difference within the communities we serve. As we continue its growth, so do its Agent Entrepreneurs; with 100+ individual agents, teams &amp; groups increasing their business by over 20% year-over-year!

Office Concierge

<h3>Job Description</h3>
Job Description
Provide prompt, friendly, and well-informed support to all guests in person, maintaining the excellent service and warmth associated with Courtyard by Marriott.
Compensation:
$14 hourly
Responsibilities:
<ul>
<li>Welcome and assist guests with exceptional customer service throughout their stay</li>
<li>Address guest complaints and requests promptly and effectively</li>
<li>Check guests in and out efficiently and in a welcoming manner</li>
<li>Utilize the Fosse system for posting guest charges, billing, payments, and cash-handling procedures</li>
<li>Manage guest mail and messages following established protocols</li>
<li>Demonstrate proficiency in the Marriott Bonvoy Loyalty Program</li>
<li>Develop a thorough understanding of hotel staff, room rates, amenities, and sales strategies</li>
<li>Efficiently handle reservation requests and room assignments</li>
<li>Answer incoming calls with proper telephone etiquette</li>
<li>Accommodate special requests and block rooms as needed</li>
<li>Monitor room availability and manage safe deposit box procedures</li>
<li>Familiarize yourself with emergency and security protocols</li>
<li>Provide information on local attractions and areas</li>
<li>Effectively handle wake-up call requests</li>
<li>Uphold guest room cleaning standards and lobby cleanliness</li>
<li>Complete training on the Marriott Global Source platform</li>
<li>Perform shift start-up and end duties, including cash handling</li>
<li>Maintain the balance of credit cards, cash, and change funds throughout the shift</li>
<li>Report guest or system issues promptly to management</li>
<li>Communicate relevant information to incoming staff and management</li>
<li>Notify maintenance of any required maintenance tasks</li>
<li>Inform housekeeping of changes in guest itineraries</li>
<li>Support marketing efforts by completing Company Tracking tasks</li>
<li>Adhere to proper uniform standards consistently</li>
<li>Willingness to train in making Starbucks drinks at the 24-hour Starbucks on-site</li>
<li>Practice safety protocols at all times</li>
<li>Ability to lift luggage or packages up to 40 lbs</li>
<li>Adherence to company work rules, procedures, and policies</li>
<li>Perform additional assigned duties within capabilities</li>
<li>Previous experience with the Fosse system is advantageous</li>
<li>Maintain cleanliness and presentation of the lobby and desk area</li>
<li>Open availability is a requirement</li>
</ul>
Qualifications:
<ul>
<li>Must be available to work flexible hours, including weekends and holidays</li>
<li>Reliable transportation is required for commuting to and from work</li>
<li>Excellent verbal and written communication skills are necessary to effectively interact with guests</li>
<li>Dedicated to ensuring guest satisfaction and providing exceptional service</li>
<li>Proficient in handling guest complaints and resolving issues promptly</li>
<li>Capable of responsibly managing cash transactions</li>
<li>Must possess an outgoing personality and maintain a friendly demeanor</li>
<li>Adherence to Marriott standards for service excellence is expected</li>
<li>Ability to work effectively in a team environment</li>
</ul>
About Company 
Please take a moment to research our amazing company at <a href="https://encore.bz/" target="_blank">https://encore.bz/</a>

Guest Services Representative - Front Desk

<h3>Job Description</h3>
Job Description
 
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hampton Inn in St. Thomas, Virgin Islands
Night Auditor (Overnight Shift 11 PM-7 AM)
Job Purpose:
The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Check guests in, issue room keys, and provide information on hotel services and room location.</li>
<li>Ensure required identification is taken from guests at check-in in line with local legislative requirements.</li>
<li>Answer phones in a prompt and courteous manner.</li>
<li>Up-sell rooms where possible to maximize hotel revenue.</li>
<li>Answer, record and process all guest calls, messages, requests, questions or concerns.</li>
<li>Record guest preferences in the system.</li>
<li>Check guests out, including resolving any late or disputed charges.</li>
<li>Accurately process all cash and credit card transactions using established procedures.</li>
<li>Issue, control and release guest safe-deposit boxes in line with hotel procedures.</li>
<li>Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.</li>
<li>Take action to solve guest problems/complaints using appropriate service recovery guidelines.</li>
<li>Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.</li>
<li>May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.</li>
<li>Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.</li>
<li>Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc</li>
</ul>
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
<ul>
<li>Frequently standing up behind the desk and front office areas.</li>
<li>Carrying or lifting items weighing up to 50 pounds / 23 kilograms.</li>
<li>Handling objects, products and computer equipment.</li>
<li>Basic computer skills to operate various property management and reservations systems, etc.</li>
</ul>
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>
Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Same-day pay available</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
</ul>

Night Auditor - Hampton Inn St. Thomas, Virgin Islands

<h3>Job Description</h3>
Job Description
Guest Services/Front Desk Representative – Motel 6 Wilkes Barre Arena
Motel 6 Wilkes-Barre Arena is looking for a front desk agent (guest services representative)
Shifts including 3p-11p, 11p-7a
Experience preferred but willing to train
Weekends/holidays are a requirement
We offer competitive wages and employee benefit packages
Job Description:
<ul>
<li>Greet and provide guests with assistance at the front desk during the check-in and check-out processes and throughout their stay</li>
<li>Meet Guest satisfaction by providing genuine hospitality and by exceeding guest expectations</li>
<li>Keep current on Motel accommodations, services and area attractions and responds to customer inquiries for information</li>
<li>Give personal attention, take personal responsibility and use teamwork when providing guest service</li>
<li>Responsibilities include providing top quality customer service, effective use of a multi-line telephone, the ability to work with the hotel property management system and maintaining a safe secure environment</li>
<li>Assume the responsibility to notice when the guest is not satisfied and uses their best judgment as to how to correct.</li>
<li>Communicating with other team members</li>
<li>Keeping the work area clean and clutter free</li>
<li>Arrange for services requested by the guest by working with other departments as appropriate.</li>
</ul>
Weekends and holidays are a requirement. A drug screening is required prior to offering employment.
Please, no phone calls about this job!
To apply, reply to this posting with your resume attached or stop in to fill out an application at 884 Schechter Drive Wilkes-Barre, PA
Please, no phone calls about this job!
Principals only. Recruiters, please don't contact this job poster.

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