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<h3>Job Description</h3>
Job Description
AMAZING OPPORTUNITY IN THE LIVE EVENTS INDUSTRY!
IN PERSON special events are looking for YOU!
Join our team of Experienced Porters and Concierges to work live special events!
We work with premier hotels, caterers, country clubs and sport/entertainment venues!
WE WANT YOU ON OUR TEAM!
Royalty Staffing is THE sought after event Staffing agency!
- Meet people just like you and gain new friendships!
-Discover new experiences working with various event venues, styles and cultures!
- Flexible work schedule; events are posted and YOU decide when YOU want to work!
-Based in an expanding industry, there are SO many growth opportunities available within our company!!
Pay $18.67 / HR
Ready to explore this exciting opportunity?
Submit your Resume and someone will shoot you a text message with an interview date.
Limited positions available so don't hesitate to respond NOW!
#HOSP

Oakland Porter/Concierge

<h3>Job Description</h3>
Job Description
Captain
The Bungalow Kitchen is a social dining experience and community&nbsp;clubhouse.&nbsp;The Bungalow Kitchen brings&nbsp;a chic and bohemian atmosphere featuring California Cuisine heavily inspired by local, seasonal ingredients with a robust wine list and&nbsp;custom cocktails.&nbsp;
What we offer:
<ul>
<li>Competitive pay and great benefits including medical, dental and vision coverage for eligible employees</li>
<li>Delicious daily family meal</li>
<li>Up to 50% meal discount at Mina Group restaurants</li>
<li>Flexible schedules</li>
<li>Fun, dynamic, and innovative atmosphere</li>
<li>Career advancement opportunities and progressive development plans</li>
</ul>
Our Ideal candidate is:
A motivated Hospitality professional who is organized, passionate, and professional. You will take a leading role in motivating and mentoring the service team and fostering an environment of excellence in food, wine, and service to delight and inspire our guests. You have amazing attention to detail, expansive knowledge of food and wine, and are quick to assist with delivering food and drinks to tables and making wine recommendations. You work well as part of a team, work well under pressure, and are adept at resolving guest issues. You have a strong desire to learn and take a leading role in staff education and development.
What you bring to the table:
<ul>
<li>5+ years dining room experience with at least 2-3 years’ leadership experience in a fine dining or casual fine dining high volume restaurant </li>
<li>Exceptional communication skills</li>
<li>Expansive food and wine knowledge </li>
<li>CMS Level 1 certification or another service-based certification preferred</li>
<li>Familiarity with Microsoft Office Suite </li>
<li>Excellent basic math skills and ability to operate a service POS</li>
<li>Intellectual curiosity and motivation to progress in a fine dining environment</li>
<li>Knowledge of state and local regulations around serving and selling alcohol</li>
<li>Ability to work clean, organized, and as part of a team</li>
<li>At least 21 years of age</li>
<li>Must be able to stand and walk for an extended period of time</li>
</ul>
Salary range: $19.00/hr. ($19.00 base rate + 30-42 in hourly tips)
Bungalow Kitchen and Mina group are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and will consider candidates with criminal histories in accordance with the requirements of AB 1008, California Fair Employment and Housing Act (FEHA), and all other local, state and federal laws. Mina Group offers reasonable accommodations for applicants with disabilities.If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing <a href="mailto:hrsupport@minagroup.net" target="_blank">hrsupport@minagroup.net</a>.
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URNwECL8EH

Captain

<h3>Job Description</h3>
Job Description 
Today, Radiate Hospitality is a company of 300 employees, with eleven lifestyle and branded hotels, all unique to the communities they serve. Although we have grown tremendously since the beginning, the same core principles passed down from our founder remain intact. That's why we are committed to finding creative individuals who have what it takes to get the job done.
Help us build something unique.
Managed by Radiate Hospitality, Hotel Keen is a 42-room hotel located in Palo Alto.
What We Look For...
We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests. 
 
The Key Responsibilities:
<ul>
<li>Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.</li>
<li>Build an authentic bond with guests and create a unique experience that they will want to come back for.</li>
<li>Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.</li>
<li>Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.</li>
<li>Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again.</li>
<li>Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations.</li>
<li>Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.</li>
<li>Listen to guest concerns, solve problems creatively and answer questions.</li>
<li>Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.</li>
<li>Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor.</li>
</ul>
 
The Model Qualifications:
<ul>
<li>Previous front desk, reservations, and/or hospitality experience preferred</li>
<li>Excellent customer service skills.</li>
<li>Must be available to work the PM shift (3pm - 11pm)</li>
</ul>
 
Be Bold. Apply Now.
Like what you see? If interested, please apply now to be considered for this position.
Radiate Hospitality is an EOE M/F/D/V **
 Job Posted by ApplicantPro

Front Office Guest Service Concierge

<h3>Job Description</h3>
Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation:
$21 hourly
Responsibilities:
<ul>
<li>Complete additional bookkeeping, administrative, and accounting procedures as requested</li>
<li>Make sure every hotel guest has a pleasant stay</li>
<li>Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages</li>
<li>Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required</li>
<li>Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management</li>
</ul>
Qualifications:
<ul>
<li>Excellent customer service and communication skills are required</li>
<li>Requires a flexible schedule that allows for overnight shift hours</li>
<li>Some college is preferred but a high school diploma or equivalent is required</li>
<li>Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required</li>
<li>Computer proficiency is required; experience with accounting or reservation software is preferred</li>
</ul>
About Company 
Discover the newly renovated Fairfield by Marriott, featuring 86 inviting rooms in the heart of Hayward. We are eager to welcome passionate individuals to join our dedicated team and make a lasting impact on our guests’ experiences.

Night Auditor

<h3>Job Description</h3>
Job Description
Are you ready to bring your energy and enthusiasm to a vibrant, fast-paced environment? Table Tennis America is thrilled to welcome a new part-time Front Desk Associate to our dynamic team! This is your chance to shine in a role where your organizational skills, customer service passion, and love for teamwork will make a real impact.
Why Table Tennis America?
At Table Tennis America, we’re a community passionate about fun, fitness, and connection. You’ll work in an exciting, fast-paced setting where every day brings new opportunities to learn, grow, and make a difference.
What You’ll Do:
<ul>
<li>
Spread Joy: Greet every guest with a warm smile, answer inquiries, and make everyone feel at home.
</li>
<li>
Keep Things Moving: Coordinate registrations, schedule lessons, and manage records with ease.
</li>
<li>
Stay Connected: Handle phone calls, emails, and messages promptly and professionally.
</li>
<li>
Support the Fun: Process payments and ensure our facility sparkles for all to enjoy.
</li>
<li>
Be a Team Player: Collaborate on exciting events and programs, and lend a hand wherever needed.
</li>
<li>
Grow with Us: Take on new challenges and support our team under the guidance of our club manager.
</li>
</ul>
What We’re Looking For:
<ul>
<li>
A high school diploma or equivalent.
</li>
<li>
Excellent verbal and written communication in English.
</li>
<li>
Fluent to speak in Mandarin Chinese.
</li>
<li>
Top-notch organizational skills with an eye for detail that makes everything run smoothly.
</li>
<li>
Proficient with MS Office and Google apps.
</li>
<li>
A positive, can-do attitude and a passion for creating great experiences.
</li>
</ul>
Work Schedule:
<ul>
<li>
Part time - Available during weekday&nbsp;evenings and/or weekends
</li>
</ul>

Front Desk Associate - Fluent in English and Chinese

<h3>Job Description</h3>
Job Description
Job description
NOTE: This is a seasonal part position now through October. Hours scheduled will be less than 29 hours per week. We are flexible with any school schedules; summer activities; or other jobs you may have. There are opportunities for additional commission and tips.
Job Overview We are seeking an enthusiastic and knowledgeable Bike Tour Guide to lead engaging and informative tours for our guests. The ideal candidate will possess a passion for sharing local history, culture, and attractions while providing exceptional customer service. As a Tour Guide, you will be responsible for creating memorable experiences that educate and entertain visitors. Other responsibilities include guiding groups on bikes; retail desk check in, ticket sales, tour upsells, bike facility operation; and activities as needed.
Responsibilities
<ul>
<li>Conduct guided tours of various locations providing insightful commentary</li>
<li>Communicate effectively with diverse groups of people</li>
<li>Educate guests on the historical significance, cultural relevance, and facts</li>
<li>Demonstrate strong leadership skills by managing group dynamics</li>
<li>Utilize time management skills to adhere to scheduled tour times</li>
<li>Provide excellent customer service by addressing guest inquiries</li>
<li>Perform safety checks and ensure compliance with all safety protocols</li>
<li>Operate tour and bike desk check in desk as needed</li>
<li>Upsell tours and activities</li>
<li>Check in Guests; provide helmets; entire set up; safety spiels</li>
<li>Ferry Ticket Sales Desk</li>
</ul>
Experience
<ul>
<li>Bike Tour Experience is required with a strength in San Francisco History</li>
<li>Previous experience in a tourism customer-facing role</li>
<li>Strong public speaking skills with the ability to engage audiences of varying sizes.</li>
<li>Bilingual or multilingual capabilities are highly desirable</li>
<li>Proven ability to educate others in an engaging manner,</li>
<li>Excellent interpersonal skills with a focus on customer service excellence.</li>
</ul>
Join our team as a Tour Guide and share your passion for exploration while creating unforgettable experiences for our visitors!
Job Types: Part-time, Seasonal, Temporary
Pay: $25.00 - $30.00 per hour plus tips and incentives
Expected hours: 29 per week

Bike Rental Tour Guide Host

<h3>Job Description</h3>
Job Description
We are seeking friendly, energetic, and service-oriented individuals who are passionate about fitness and boxing to join our team. It crucial that all of our coordinators are organized, efficient, helpful and well-versed in all of our fitness offerings and business. We want every aspect of the Form experience to be enjoyable and that starts with our Front Desk Coordinators because you will be the first face clients see when they enter one of our studios.
Responsibilities:
<ul>
<li>
Provide top notch customer service and hospitality to clients
</li>
<li>
Provide support to the Form instructors to ensure a successful class check-in process
</li>
<li>
Keep the studio tidy and clean
</li>
<li>
Have a positive attitude and take initiative
</li>
<li>
Become fluent in our CRM system and assist with the training and coaching of new hires for the front desk staff team
</li>
<li>
Maintain product knowledge for all studio retail operations
</li>
<li>
Maintain the distinct Form aesthetic, appearance, atmosphere and culture
</li>
</ul>
Requirements:
<ul>
<li>
Must have customer service experience
</li>
<li>
Must have a positive, can-do attitude
</li>
<li>
Must have the ability to prioritize and multi-task within a fast-paced environment
</li>
<li>
Must be willing to initiate tasks and perform duties without direction
</li>
<li>
Must have excellent communication skills and be able to work with a wide range of personalities
</li>
<li>
Must have outstanding customer service and problem-solving skills
</li>
<li>
Must have a friendly and professional phone and email etiquette
</li>
<li>
Must have superior organizational skills
</li>
<li>
Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability
</li>
</ul>
Physical Requirements:
<ul>
<li>
Must be able to work in a fast paced environment
</li>
<li>
Must be able to kneel, bend, reach, climb and stand for long durations of time
</li>
<li>
Must be able to lift/carry a minimum of 30lbs
</li>
</ul>
Benefits:
<ul>
<li>
Complimentary classes outside of work hours
</li>
<li>
Competitive pay
</li>
<li>
Potential to grow and learn with an expanding company
</li>
</ul>
Company DescriptionForm Boxing offers 35 and 45-minute high-intensity boxing classes. The Form classes are all inspired by the boxing and kickboxing classes at our sister gym Empower, but we wanted to make the classes more friendly for all levels. We shortened the class, dimmed the lights, turned up the music, added individual bags, and placed a larger emphasis on intentions. 
<h3>Company Description</h3>
Form Boxing offers 35 and 45-minute high-intensity boxing classes. The Form classes are all inspired by the boxing and kickboxing classes at our sister gym Empower, but we wanted to make the classes more friendly for all levels. We shortened the class, dimmed the lights, turned up the music, added individual bags, and placed a larger emphasis on intentions.

Front Desk Coordinator

<h3>Job Description</h3>
Job DescriptionSalary: $21 an hour 
 
Desk Clerk
ABOUT US
Founded in 1991, Hope Solutions, formerly Contra Costa Interfaith Housing, is avibrantandsocially responsive non-profit agency that provides permanent housing and vital support services to over 2,000 homeless or at-risk families and individuals in Contra Costa County. Over 40 faith-based communities support our work, although there are no religious requirements or affiliations to receive services.
Are you seeking a new role that fully utilizes your talents and potentialwhile helping to make the world a better place? If so, please read on!
What are you passionate about?
At Hope Solutionswe envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. We strive to be inclusive and responsive to community needs. We are committed to excellence and accomplish our work with integrity, respect, compassion, and humility.
Hope Solution's mission is toheal the effects of povertyandhomelessness by providing permanent housing and vital support services to highly vulnerable families and individuals.
Could our mission be your mission?
Learn more about us @hopesolutions.org
TEAM SNAPSHOT
We're adding to our team of passionate folkswho are on a mission to help make the lives of others betterthrough services and support that lead to a higher quality of life for our clients.
We'd like to learn more about youapply for the role! What's our team like?
Here's a snapshot of some of the folks at Hope Solutions who help advance our vision to achievesecure housing and the dignity of self-sufficiency for the homeless and at-risk families and individuals in Contra Costa County.
A FEW OF US...
DeanneChief Executive OfficerResides with her husband and three children. Enjoys hiking, camping, reading, cooking, and cheering at her kids' games.
 
AlexChief Operating OfficerLives with his wife, son, and dog (and loves when the grandkids visit!). MSW and macro social worker who enjoys reading, baseball (Go Giants!), cooking, hiking, jazz, and family time.
 
ChristinaChief Financial OfficerResides with her husband, son, two daughters, and their dog. MPA, Non-Profit Graduate Certificate, and 20+ years in finance; enjoys traveling and family time.
 
BethDirector of Clinical and Support ServicesResides with her sister and son. Licensed psychologist with 30+ years working with children and families; enjoys singing, cooking, gardening, and traveling.
 
BillDirector of Properties and Support ServicesResides with his partner. Licensed Marriage and Family Therapist with 25+ years experience working with underserved populations, specialized training in somatic psychotherapy and end-of-life care; enjoys reading, gardening, and meditation.
 
CaylaDirector of Evaluation and Learning Resides with her husband and children. MBA in Business Analytics that thrives on spreadsheet analysis, dashboard creation, and reading.
 
DebbieDirector of DevelopmentandExternal RelationsResides with her husband, two teenagers, and a rescue mutt. Leads external relations and development with 20+ years in marketing and communications.
DominickDirector of Re-Entry Housing and ServicesA fourth-generation San Francisco native and father of four, holds a B.S. in Criminal Justice and an M.A. in Leadership. In his free time, he enjoys music, travel, nature, cooking, and quarterly wine trips.
 
JasmineConsulting Director of Strategic InitiativesResides with her husband, three children, and three dogs. MS in Organizational Leadership and Innovation; co-convener of the Multi-faith ACTION Coalition and board member.
 
KristinaDirector of Human ResourcesResides with her spouse, child, and French Bulldogs. 20+ years in leadership, operations, and people management; Bachelor's in Business Administration, SHRM-SCP certified; enjoys family time, lifting weights, indoor cycling, hiking, and laughter.
 
MashalDirector of Housing &amp; Support ServicesResides in the Bay Area. Daughter of Afghan refugees; enjoys weekends with her son, concerts, reading, and Sonoma Coast drives; former Program Manager for housing and care for chronically homeless adults with AIDS/HIV; co-chair for Hope Solutions' CARE Committee and board member.
 
TanyaDirector of Rapid Re-Housing and NavigationResides with her husband, daughter, and two sons. Master's in Counseling Psychology with 15+ years serving underserved populations; enjoys music, comedy, movies, exercising, and basketball.
 
WHO WE ARE LOOKING FOR:
As an On-Call (Per Diem) Desk Clerk under the guidance of the Support Services Manager, you will play a pivotal role in maintaining smooth operations within an affordable housing facility. Your responsibilities will include welcoming residents and guests, managing check-ins and check-outs, handling inquiries, and providing exceptional customer service.
 
Additionally, you will assist in maintaining accurate records, coordinating with other staff members to ensure efficient communication, and promptly addressing any issues or concerns. Your attention to detail, friendly demeanor, and ability to multitask will contribute to creating a positive and welcoming environment for all residents and visitors.
 
Supervisory Responsibility: None
 
WHAT WILL YOU DO:
Resident Support:
<ul>
<li>Maintain familiarity with all residents of El Portal Place.</li>
<li>Collaborate closely with all supportive staff connected to residents to support residents to overcome issues that may place them at risk for eviction, including but not limited to: behavioral issues, mental health problems, or physical limitations that affect their ability to abide by lease agreements/rules of residency.</li>
<li>Encourage all residents to take advantage of the services and programs available to them.</li>
<li>Maintain awareness of culturally diverse consumer populations and perform duties with a trauma-informed approach and attention to residents' cultural needs.</li>
</ul>
Facility &amp; Visitor Management:
<ul>
<li>Keep an accurate log of all visitors to the building by recording names and assuring visitors sign in and out.</li>
<li>Answer telephones and take accurate messages.</li>
<li>Convey accurate information to team members and/or appropriate authorities, as necessary.</li>
<li>Conduct patrols of the building according to a schedule outlined by the Facilities Manager and other supervisory staff.</li>
<li>Ensure that doors and gates are closed and locked.</li>
<li>Respond to emergency situations by calling the appropriate emergency service (i.e., police, fire department, ambulance, paramedics).</li>
<li>Enforce building policies and house rules.</li>
<li>Keep lobby areas clean and neat.</li>
<li>Monitor parking areas and enforce the policy.</li>
<li>Inform the Support Services Manager, team members, and/or on-call Property Manager of any unusual activity in a timely manner.</li>
<li>Enforce the complex's no-loitering policy.</li>
<li>Manage resident complaints and issues.</li>
<li>Perform other related duties that the Support Services Manager and other supervisory staff may request.</li>
</ul>
Cultural Responsiveness:
<ul>
<li>Awareness of and aptitude to understand, respect, and adapt to cultural and identity-based differences within group environments appropriately and effectively.</li>
<li>Experience fostering and reinforcing an environment that values unique experiences, cultures, personal humility, authenticity, backgrounds, and goals.</li>
<li>Participate in and complete our new employee onboarding process, which includes reading and discussing a short chapter in the book, The Color of Law.</li>
</ul>
Organizational/Administrative Responsibilities:
<ul>
<li>Professionally represent Hope Solutions in all circumstances.</li>
<li>Comply with policies, procedures, standards of practice, and outcome requirements for the program.</li>
<li>Comply with all legal/ethical professional guidelines for maintaining consumer confidentiality, adhering to HIPAA guidelines, protecting consumer rights, advocating on clients behalf, and assuring consumer safety.</li>
<li>Comply with all local, state, and federal regulations as well as with Hope Solutions policies and procedures.</li>
<li>Maintain knowledge of and compliance with Fair Housing regulations.</li>
<li>Update the Facilities Manager, Director of Property &amp; Support Services, and the Finance department on financial matters regarding monies received and spent for maintenance, repair/rehabilitation, insurance claims, and reports.</li>
<li>Attend all required meetings, including but not limited to Solutions staff meetings, Team meetings, consumer case conferences, and required training.</li>
<li>Attend program development meetings as required.</li>
<li>Interface and integrate efficiently with Hope Solutions management, service providers, and residents.</li>
<li>Complete required personnel-related paperwork and complete expenditure reports for food supplies, petty cash expenses, and/or mileage in a timely and accurate manner.</li>
<li>On-call, after-hours, and backup work will be required.</li>
<li>Other duties as assigned.</li>
</ul>
Position Qualifications:
<ul>
<li>Knowledge of and belief in Housing First philosophy and strategies.</li>
<li>Passion for and demonstrated experience successfully supporting vulnerable populations, especially homeless individuals with mental disabilities.</li>
<li>Experience with and/or interest in handling light maintenance skills is strongly preferred.</li>
<li>AA or AS degree in a field applicable to property/facility management and/or a high school diploma plus a minimum of 3 years' experience in property/facility management.</li>
<li>Bi-lingual in English/Spanish is a plus.</li>
<li>Outstanding written and verbal communication skills.</li>
<li>Computer proficiency in the use of Microsoft and database applications.</li>
<li>Must have an operational vehicle, auto insurance, valid California drivers license, and be willing to drive for work.</li>
<li>Must pass LiveScan screening and TB test.</li>
<li>Salary contingent upon skill and experience.</li>
</ul>
Physical Qualifications:
<ul>
<li>Must be able to walk, climb stairs, and enter/exit the facility to manage the premises.</li>
<li>Must be able to work in a desk setting for up to 8 hours at a time to manage resident and visitor traffic in and out of the premises.</li>
<li>Office setting activities are required, such as reading the fine print on documents and/or visitor identification, monitoring security cameras, typing on a laptop/computer to respond to emails, entering case notes into a database, and copying/faxing forms and documents on a copy machine.</li>
<li>Occasionally must be able to lift and carry objects weighing up to 25 pounds, including files, holiday gifts, and food donations.</li>
<li>Ability to drive an automobile and transport oneself, including driving at night. </li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Flexible, dynamic work environment</li>
<li>100% premium paid for employee Kaiser health and dental care.</li>
<li>Matched 403b retirement savings.</li>
<li>11 paid holidays, plus 3 floating holidays.</li>
<li>Ability to accrue 2-4 weeks' vacation depending on tenure.</li>
<li>Life insurance and Employee Assistance Program.</li>
</ul>
We are an equal-opportunity employer. If you're a good fit, we want to meet you!
* Please be advised that we are unable to provide sponsorship for this position. The nature of the work at Hope Solutions does not qualify us to support sponsorship. Only candidates authorized to work in the USA without the need for sponsorship will be considered.

Desk Clerk

<h3>Job Description</h3>
Job DescriptionSalary: $18.20 
Schedule Breakdown:Every Day (Monday Sunday)
1st Shift: 6:45am 3:15pm
2nd Shift: 2:45pm 11:15pm
JOB SUMMARY
The Guest Services Associate (GSA) is responsible for the internal operation of the 123-room Ronald McDonald House at Stanford while on shift, maintaining a supportive, safe, and secure environment for families, staff, and volunteers. The GSA team provides guest services year-round. Under the direct supervision of the Guest Services Coordinator, the GSA directs the work of Team Volunteers, creates a welcoming atmosphere for guests, and ensures that services are delivered according to current policies and procedures. The GSA interacts with families and guests from diverse cultural and economic backgrounds within a semi-medical environment, properly badges them in, and connects them to the appropriate staff member.
 
Additionally, this role holds administrative responsibilities such as answering and transferring phone calls, processing staff and family packages and correspondence, greeting guests, checking in and out guest families, managing family access cards, logging maintenance orders, maintaining a clean main lobby, kitchen, laundry rooms, seating and dining areas, stocking and distributing household resources, and responding to all family questions and emergency situations.
 
The Guest Services Associate is a full-time or part-time, non-exempt role required to work some holidays and weekends. Full-time GSAs are expected to work five 8-hour shifts every week. Part-time GSAs are expected to work one to three 8-hour shifts every week. All GSAs are welcomed to pick up complete or partial open shifts.
 
DUTIES AND RESPONSIBILITIES
<ul>
<li> Connect with outgoing/incoming GSA at the beginning and end of each shift to relay important information.</li>
<li> Respond to all family questions and emergency situations with compassion, attentiveness, and exercising professional boundaries, ensuring all appropriate departments are informed and communication is clear. </li>
<li> Maintain a safe and secure communal living environment for families by safeguarding the main entrance, identifying guests, frequenting communal areas, and communicating any concerns to the appropriate staff member.</li>
<li> Connect families, guest, visitors, volunteers or donors with the appropriate staff member via phone, in-person or share the correct contact information.</li>
<li> Perform walk-throughs of the entire house, multiple times during shift to ensure tidiness and safety, fostering an atmosphere of availability and approachability. </li>
<li> Register and monitor Day Pass families, providing tours, towels, and other resources.</li>
<li> Log all maintenance issues observed during walk-throughs or requested by staff or families through our Family Registry System, ensuring all necessary information is provided and recorded.</li>
<li> Complete all family requests and deliveries, including fridges, freezers, cots, pack &amp; plays, breast pumps, and other linen items, to support families needs.</li>
<li> Accept, record, and distribute donations, ensuring donors are welcomed and appreciated for their support and their information is capture accurately.</li>
<li> Create, replace, and monitor family access cards.</li>
<li> Carry duty cell phone to ensure availability for families, guests and emergencies while not at the front desk. </li>
<li> Support the family care department with check-ins, check-outs, room changes, and the preparation of welcome folders/bags for incoming families.</li>
<li> Guide the work of Team Volunteers, utilizing them as an extension of the GSA team to restock storage spaces, tidy common areas, cover breaks, and attend to the family needs.</li>
<li> Receive, log and distribute all family and staff packages and correspondence, ensuring accurate record of date and time received, delivery company, appropriate storage.</li>
<li> Maintain a clean main lobby, kitchen, laundry rooms, seating, and dining areas by tiding them up, picking up trash, and wiping down surfaces. </li>
<li> Load, unload, and run family kitchen dishwashers at the end of the day.</li>
<li> Prepare, put out, and clean up daily continental breakfast, following safe food handling practices.</li>
<li> Count and put away daily dinner leftovers, following safe food handling practices.</li>
<li> Monitor, stock and distribute household resources including trash bags, toilet paper, laundry soap, cleaning cloths, diapers, toiletries, feminine pads, and other items to the laundry rooms, front desk and other storages.</li>
<li> Restock and monitor soda and water machines, as well as accept and organize soda deliveries using the first in, last out method.</li>
<li> Thoroughly disinfect fridges, freezers, cots, cribs, breast pumps, strollers, wheelchairs, and other items before to storing them or providing them to families. </li>
</ul>
QUALIFICATIONS AND PREREQUISITES:
Education and experience:
<ul>
<li> High School Diploma Required</li>
<li> 1 year of customer services experience</li>
</ul>
Knowledge, skills, abilities, and other:
<ul>
<li> Spanish-speaking, a plus</li>
<li> Compassionate and attentive customer service.</li>
<li> Good problem-solving and organizational skills.</li>
<li> Strong attention to detail.</li>
<li> Ability to work and adapt to a fast and slow-paced environment.</li>
<li> Good active listening.</li>
<li> Ability to handle difficult situations with confidence and compassion.</li>
<li> Service oriented.</li>
<li> Ability to set professional boundaries with families.</li>
<li> Ability to work as part of a large team, fostering a positive work environment.</li>
<li> Strong communication skills.</li>
<li> Interest in working with families and children.</li>
<li> Ability to work with diverse populations.</li>
<li> Computer literate in MS Office suite of products or similar. </li>
<li> Ability to work in a semi-medical environment with children being treated with life-threatening illnesses and their families.</li>
<li> Certified in Adult &amp; Pediatric CPR, First Aid and AED or ability to get certified.</li>
<li> Valid CA drivers license.</li>
<li> Must be able to lift 50 pounds.</li>
</ul>
 
Job description is for informational purposes only. Additional duties that are consistent with the responsibility level may be assigned.

Guest Services Associate, Stanford

<h3>Job Description</h3>
Job DescriptionSalary: $25.00 per hour 
THE SAN MATEO COUNTY EVENT CENTER IS SEEKING EXPERIENCED CONCESSION COOKS TO WORK SPECIAL EVENTS
Working for the San Mateo County Event Center and Fair is an excellent opportunity to be part of a vibrant and exciting team. The Event Center and Fair (a 501c3 Non Profit) is a great place to use your administrative skills in a multifaceted and fun environment. You will have the chance to work with a diverse group of people and help create memorable experiences for guests. Working for the San Mateo County Event Center and Fair is a great way to gain experience and positively impact the community.
 
The San Mateo County Event Center is a public assembly facility which hosts a wide variety of events and produces the San Mateo County Fair and operates the Jockey Club, a satellite wagering facility for horseracing as well as a full-service catering and food service operation.
The concessions cook will produce visually appealing and good tasting foods to SMCEC standards. Preparation of meals may be exhibition style to order for customers. 
 
This position provides concession cook services during select events on an as needed basis. This is not a full-time position and this position does not have a regular work schedule. You will be offered shifts as they become available based on business needs.
 
Rate of pay: $25.00 per hour
 
Essential Functions/Responsibilities 
Essential and other important responsibilities and duties may include but are not limited to the following: 
 
<ul>
<li> Preparing food according to SMCEC guidelines &amp; recipes</li>
<li> Observe and test foods to determine if they have been cooked sufficiently, taking temperatures. Adjust seasoning to SMCEC guidelines &amp; recipes</li>
<li> Grilling, cooking, and frying foods. Grilling and garnishing hamburgers and other meats.</li>
<li> Planning and managing work orders to ensure all items of an order are finished and served at the same time.</li>
<li> Season and cook food according to recipes and experience.</li>
<li> Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment.</li>
<li> Portion, arrange, and garnish food, and serve food to patrons.</li>
<li> Performing simple food preparation tasks, such as slicing up meats and vegetables.</li>
<li> Completing orders from steam tables, plating the food, and serving to the customers.</li>
<li> Stocking concession stand shelves.</li>
<li> Cleaning food preparation equipment and areas.</li>
<li> Regulate temperature of ovens, broilers, grills, and roasters.</li>
<li> Must follow all safety rules and actively prevent accidents.</li>
<li> Must comply with all ServSafe and HACCP programs and principles.</li>
<li> Must be able to correctly and safely use standards kitchen equipment. Chefs' knives; Convection ovens; Rotating rack ovens; Meat and cheese slicing machines, steamers, grills and broilers.</li>
<li> Knowledge of raw materials, production processes, quality control, costs, and other techniques for food preparation.</li>
<li> Perform additional duties as assigned.</li>
</ul>
Qualifications
<ul>
<li> Commitment to quality service, have a severely strong work ethic and be truly passionate about food. </li>
<li> Basic understanding of professional cooking skills, local and seasonal ingredients, and diverse cooking styles and cultures.</li>
<li> Understanding and knowledge of safety, sanitation and food handling procedures.</li>
<li> Strong customer service skills.</li>
<li> Ability to multi-task, manage time and work well under pressure.</li>
<li> Ability to build and maintain positive working relationships with management, co-workers, clients and customers using principles of good customer service.</li>
<li> Possess a positive attitude, work well independently and as part of a team.</li>
<li> Requires being responsible, reliable and dependable to fulfill job obligations.</li>
<li> Work long and irregular hours including evenings, weekends and holidays.</li>
</ul>
 
Minimum Requirements
<ul>
<li> Any combination of education, experience and training that would provide the required knowledge and abilities to perform the responsibilities of this position. High school diploma or equivalent. </li>
</ul>
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and walk. The employee is frequently required to make repetitive hand movements in the performance of daily duties. Employee is occasionally required to sit, reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 50 pounds. May be exposed to grease, smoke, fumes, solvents, chemicals, heat and sharp objects. Must be able to speak, hear and see. Vision requirements are close vision, distance vision, peripheral vision and ability to adjust focus.

203 Travel & Tourism Jobs in Daly City, CA, USA