<h3>Job Description</h3>
Job Description
The Lobby Ambassador/Bell person is the first point of contact with hotel guests. This position is responsible for greeting and providing a positive impression upon guest arrival/departure. The Lobby Ambassador/ Bell person will escort guests to the hotel check-in area and to and from their accommodations when necessary. This position&nbsp;will orient guests with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable. Guest Service responsibilities will vary and are inclusive of handling guest luggage, delivery of messages,&nbsp;packages, etc.&nbsp;&nbsp;
&nbsp;At all times, the Lobby Ambassador/ Bell person is expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.
OVERALL OPERATIONAL RESPONSIBILITIES
<ul>
<li>Follow all guidelines, policies and procedures as outlined by PHM’s Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc.</li>
<li>Demonstrate brand standards, behaviors, hallmarks and mandates.</li>
<li>Follow all emergency and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors.</li>
<li>Promote hotel services, facilities and anticipate guest’s needs to promote higher guest satisfaction.</li>
<li>Greet all guests and or associates upon contact.</li>
<li>Greet guests pleasantly as they approach the&nbsp;porte cochere and hotel entrance.</li>
<li>Assist with removing luggage from guest vehicle, carrying luggage into the hotel, holding the leashes of pets or managing doors.</li>
<li>Relieve guests of their luggage on arrival, store it and log it.</li>
<li>Escort guest into the lobby and to the reception desk.</li>
<li>Assist with escorting guests to their room and or other hotel area as needed.</li>
<li>Deliver various Guest Service related items to guest room and/or applicable meeting space (i.e. delivery of messages, packages, amenities, guest gifts, etc.). Make deliveries to guest rooms as instructed.</li>
</ul>
Interpersonal Relationships
<ul>
<li>Spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty.</li>
<li>Resolve and address all guest and associate questions and or concerns in a timely, creative and professional manner. Report any issues, concerns and or suggestions to management.</li>
<li>Must have good communication skills. Have constant communication with all hotel departments in order to ensure guest satisfaction. (I.e. guests, wait staff, cooks, and supervisor, etc.).</li>
<li>Acknowledge guest by name with each opportunity.</li>
</ul>
Qualifications
High School Diploma or equivalent
Minimum guest service experience, equivalent, or a combination of education and experience. &nbsp;
Knowledge
<ul>
<li>Understand hotel function and guest profiles.</li>
<li>Knowledge of local area including restaurants, landmarks, shopping centers and or local attraction.</li>
</ul>
Skills
<ul>
<li>Business communication skills both verbal and written in English.</li>
<li>Interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc.</li>
<li>Have the skill to manage multiple tasks at a time, maintain focus and structure under pressure.</li>
<li>Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction.</li>
</ul>
Abilities
<ul>
<li>Ability to develop and maintain relationships with both associates and guests to build trust and loyalty.</li>
<li>Ability to maintain consistent positive energy, self-motivation, and passion for hospitality.</li>
<li>Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc.</li>
<li>Ability to learn new software and computer systems.</li>
<li>Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused.&nbsp;</li>
</ul>
&nbsp;
Physical Requirements
<ul>
<li>Prolonged standing/walking for 8+ hours.&nbsp;</li>
<li>Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs.</li>
</ul>
&nbsp;
Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area. Sheraton Palo Alto Hotel is one out of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more!&nbsp; As part of the Marriott brand, we pursue excellence in everything we do! 
We are looking for someone who can easily engage and adapt to our unique culture. We are looking for a friendly and knowledgeable Lobby Ambassador/ Bell person &nbsp;to join our family! The Lobby Ambassador/ Bell person is responsible for greeting guests and providing a pleasant hotel stay and memorable experience. The Lobby Ambassador/ Bell person has knowledge of the local area including restaurants, landmarks, shopping centers and or local attraction. The Lobby Ambassador/ Bell person will greet and provide a positive impression upon guest arrival/ departure and will handle other duties as assigned. The Lobby Ambassador/ Bell person &nbsp;is an integral part of our team at the property and works side by side with managers and associates on a day-to-day basis to anticipate and meet guest’s needs. We are looking for someone who will help us maintain our high quality standards, who will help develop new ideas and ways to improve our guest satisfaction scores.&nbsp; 
If this position and Sheraton Palo Alto Hotel (PHM) sound like the family you want to be a part of please submit your resume for consideration. We look forward to learning more about you! 
Learn more about our company at <a href="http://www.phmhotels.com" target="_blank">www.phmhotels.com</a>. 
&nbsp;
The job qualifications listed above are not all inclusive of the essential and non-essential job functions of each position, and are solely a guideline for these positions.

Lobby Ambassador/Bellperson

<h3>Job Description</h3>
Job DescriptionCompany Description 
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit <a href="https://careers.accor.com/" target="_blank">https://careers.accor.com/</a> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, Diversity &amp; Inclusion initiatives&nbsp;</li>
<li>Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs</li>
<li>Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions&nbsp;</li>
</ul>
Job Description 
Director, Guest Experience - Fairmont Sonoma Mission Inn &amp; Spa (Hotel) As Director of Guest Experience, you will continuously elevate and refine the luxury guest journey across the hotel, ensuring consistency, personalization, and excellence at every touchpoint. In this role you’ll serve as the champion of guest satisfaction, driving service culture, overseeing guest feedback, and partnering closely with all operating departments to anticipate needs, resolve concerns, and consistently exceed guest expectations.
What you will be doing: Reporting to the Hotel Manager, responsibilities and essential job functions include but are not limited to the following:
<ul>
<li>Elevate the sense of arrival and overall presence throughout the property, engaging with guests and colleagues to deliver a warm, polished luxury experience at every touchpoint</li>
<li>Serve as a highly visible leader with an active presence across the hotel, including lobby, arrival areas, and dining venues, ensuring service excellence and providing operational support when needed</li>
<li>Act as a primary liaison for VIP and long-stay guests, offering personalized recognition, anticipatory service, and meaningful moments that “make the special happen”</li>
<li>Proactively monitor ambiance, cleanliness, and guest comfort, escalating concerns to the appropriate teams and ensuring timely and effective resolution</li>
<li>Act as a connector between departments, clearly communicating guest preferences, feedback, and concerns to ensure seamless, personalized service</li>
<li>Address guest concerns and complaints calmly and professionally, ensuring resolution and guest confidence</li>
<li>Analyze guest feedback, surveys, and Voice of Guest (VOG) data to identify trends, implement improvements, and drive measurable gains in guest satisfaction</li>
<li>Champion compliance with brand and luxury standards, including LQA, while continuously elevating service delivery and attention to detail</li>
<li>Lead, coach, and mentor colleagues to foster a culture of service excellence, accountability, and continuous improvement</li>
<li>Support hotel operations during peak periods, ensuring consistency, flow, and elevated guest experiences</li>
<li>Set the standard for professionalism and presence through polished communication, confident body language, and impeccable personal presentation</li>
</ul>
&nbsp;
Qualifications 
Your experience and skills include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Minimum of 3+ years’ experience in a Department Head role within a luxury hotel or resort environment</li>
<li>Proven experience in guest experience, front-of-house, or hospitality leadership roles, with a strong understanding of luxury service standards and personalized guest engagement</li>
<li>Exceptional interpersonal and communication skills, demonstrating a warm, confident, and professional presence</li>
<li>Self-motivated and proactive, with the ability to take initiative and operate effectively with minimal direction</li>
<li>Demonstrated ability to lead by example, coach, and mentor teams to consistently deliver elevated service standards</li>
<li>Results-driven and adaptable, with the ability to remain calm and solution-focused while managing multiple priorities in a fast-paced environment</li>
<li>Proven ability to cultivate a strong team culture centered on accountability, collaboration, and high performance</li>
<li>Flexible availability to work afternoon and evening shifts, weekends, holidays, and variable hours based on business needs</li>
</ul>
Salary range $95,000- $110,000
 Additional Information 
Fairmont Sonoma Mission Inn &amp; Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.&nbsp; As one big team, community of&nbsp;service professionals, we come together and work with a common purpose to welcome, connect and serve others.&nbsp;
Visa Requirements:&nbsp;Applicants must be able to provide proof that they are legally able to work in the United States.&nbsp; Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Director, Guest Experience

<h3>Job Description</h3>
Job Description
About MidPen 
At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.
We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.
MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025.
Property Name: Oak Gardens
ABOUT PROPERTY MANAGEMENT
The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.
POSITION OVERVIEW
Under the direction of the Community Manager, you will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs. Duties include: answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants as needed, documenting building activity in the property log, writing incident reports, completing work orders, and ensuring the building is secure. MidPen expects that you adhere to our policies and Fair Housing regulations.
ESSENTIAL DUTIES
<ul>
<li>Greets and screens all visitors and guests as they enter and leave the building</li>
<li>Updates visitor log, daily log and other front desk forms</li>
<li>Answers telephones, takes messages and directs people appropriately</li>
<li>Files, prepares correspondence, sorts and distributes notices</li>
<li>Completes property logs, incident reports and other office responsibilities</li>
<li>Enforces Community Policies and House rules</li>
<li>Maintains orderly appearance of front entrance, lobby area and adjoining rooms</li>
<li>Posts and distributes tenant notices</li>
<li>Monitors video camera system</li>
<li>Performs other duties as requested</li>
</ul>
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.
Education and Experience
<ul>
<li>High school diploma or GED and one year of receptionist or administrative experience</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Proficient computer skills (Microsoft Word and Excel) a plus</li>
<li>Excellent written and verbal communication skills</li>
<li>Flexibility and willingness to perform varied tasks</li>
<li>Must have reliable transportation or if driving to the site must possess a valid California driver's license, reliable transportation, and proof of current auto insurance policy</li>
<li>Commitment to the Mission and Values of MidPen Services and MidPen Housing</li>
</ul>
Physical Requirements
<ul>
<li>Constantly perform desk-based computer tasks, frequently sitting</li>
<li>Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds</li>
<li>Rarely twist/bend/stoop/squat, kneel/crawl</li>
</ul>
Working Conditions
<ul>
<li>Ability to work flexible hours</li>
<li>This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.</li>
</ul>
Work schedule: Full-time
PAY RANGE
$18.03 - $22.53 Hourly - Pay based on applicable experience and qualifications
Benefits and Compensation (see here for full details)
<ul>
<li>Health Insurance </li>
<li>Dental, Vision, Life &amp; Disability Insurance</li>
<li>403(b) Retirement Investment</li>
<li>Employee Education Reimbursement Program</li>
<li>Paid Parental Leave</li>
<li>FSA for Childcare, Medical, and Commuter Benefits</li>
<li>EAP Program</li>
<li>Pet Insurance</li>
<li>Paid Time Off</li>
<li>Company Holidays</li>
<li>Wellness Days</li>
</ul>
EQUAL OPPORTUNITY EMPLOYER
MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Desk Clerk (Oak Gardens)

<h3>Job Description</h3>
Job Description
What We Look For...
We are looking for a Front Desk Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests.
 
The Key Responsibilities:
<ul>
<li>Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.</li>
<li>Build an authentic bond with guests and create a unique experience that they will want to come back for.</li>
<li>Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.</li>
<li>Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.</li>
<li>Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again.</li>
<li>Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations.</li>
<li>Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.</li>
<li>Listen to guest concerns, solve problems creatively and answer questions.</li>
<li>Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.</li>
<li>Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor.</li>
</ul>
 
The Model Qualifications:
<ul>
<li>Previous front desk, reservations, and/or hospitality experience preferred</li>
<li>Excellent customer service skills</li>
<li>Great Team Player</li>
</ul>
 
If this sounds like a fit, we'd love to hear from you!
 
Radiate Hospitality is an Equal Opportunity Employer - we welcome applicants of all backgrounds, identities, and abilities.
 Job Posted by ApplicantPro

Front Desk Agent

<h3>Job Description</h3>
Job Description
Diva Hotel - Assistant Manager for 121 SROs at the Diva Hotel (440 Geary Street). This is a Monday to Friday role, 8 AM to 5 PM. Affordable Housing Experience REQUIRED or application will not be considered.
&nbsp;
SUMMARY OF DUTIES: Assists the Resident Manager with the daily operations of the building, with duties including rent collection, bank deposits, completing lease agreements, maintaining tenant files, recertification, processing legal notices for non-payment or other lease violations, overseeing maintenance of the property, conducting unit inspections, keeping building records and other administrative support such as filing, typing correspondence and processing paperwork. Provides front desk coverage, answering and directing phone calls, taking messages, maintaining a daily log, enforcing community rules, visitor policy and sign in/out procedures, recording and completing maintenance work orders and writing incident reports.
 
QUALIFICATIONS:
<ul>
<li>1+ years of affordable housing property management experience with HUD, Tax Credit or other low income housing programs REQUIRED.</li>
<li>1 +years of experience supervising staff.</li>
<li>Knowledge of accounting/bookkeeping skills for maintaining resident accounts receivable ledgers</li>
<li>Understanding of and sensitivity to a diverse, low-income population</li>
<li>Organizational abilities, record-keeping and filing skills</li>
<li>Maturity and ability to handle emergencies, resident concerns, and complaints while meeting necessary time restrictions</li>
</ul>
&nbsp;
E Q U A L O P P O R T U N I T Y E M P L O Y E R
Caritas Management Corporation ("CMC") provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. San Francisco ONLY: CMC will consider qualified applicants with a criminal history pursuant to San Francisco's Fair Chance Ordinance. Oakland ONLY: Section 3 candidates will be given priority at Section 3 properties.

Assistant Manager - Diva Hotel (SRO Experience Required)

<h3>Job Description</h3>
Job Description
Job Summary: The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.
Status:&nbsp;Full-time, Nonexempt
Location:&nbsp;San Francisco
Hours:&nbsp;Monday - Friday, 4:00 p.m. to 12:00 a.m.
Salary:&nbsp;$22.28 - 23.45 per hour
Schedule:&nbsp;Onsite The Organization:&nbsp;A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
Essential Functions
<ul>
<li>Sign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House Rules</li>
<li>Communicate all problems that occur after hours to the proper staff</li>
<li>Update the daily log and/or other front desk forms</li>
</ul>
Job Responsibilities
<ul>
<li>Sign-in all visitors who enter and leave building</li>
<li>Monitor all exits via surveillance footage + foot patrol of building during shift</li>
<li>Update the daily log in detail to pass on information</li>
<li>Report House Rules violations to the Property Manager</li>
<li>Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor</li>
<li>Write up incident report and route to proper staff per protocol</li>
<li>Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor</li>
<li>Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas</li>
</ul>
Other 
<ul>
<li>Embody organization values (respect &amp; compassion, empowerment, teamwork)</li>
<li>Contribute to a safe and pleasant work environment</li>
<li>Follow policies, procedures, and safe work practices</li>
<li>Other duties as assigned</li>
</ul>
Knowledge, Skills, and Experience
<ul>
<li>Pleasant and professional manner</li>
<li>Takes initiative to problem solve</li>
<li>Good written and verbal communication skills</li>
<li>Ability to function under stressful circumstances</li>
<li>Willingness to do varied tasks</li>
<li>Calm disposition</li>
</ul>
Minimum Qualifications
<ul>
<li>Ability to work with people of diverse social, economic, and ethnic backgrounds</li>
<li>Sensitivity to issues facing Family, homeless, disabled, and elderly populations</li>
<li>Excellent interpersonal skills</li>
</ul>
Preferred Qualifications
<ul>
<li>Prior experience with security and/or reception work</li>
<li>Excellent Customer Service Skills</li>
<li>Familiarity with Microsoft Outlook, Word and Excel programs</li>
<li>Bilingual in English and Chinese, Russian, and/or Spanish languages</li>
</ul>
Powered by JazzHR
G0Jt3K9T2Z

Desk Clerk - Transbay 2 West ( Weekday Swing)

<h3>Job Description</h3>
Job Description
Are you ready to bring your energy and enthusiasm to a vibrant, fast-paced environment? Table Tennis America is thrilled to welcome a new part-time Front Desk Associate to our dynamic team! This is your chance to shine in a role where your organizational skills, customer service passion, and love for teamwork will make a real impact.
Why Table Tennis America?
At Table Tennis America, we’re a community passionate about fun, fitness, and connection. You’ll work in an exciting, fast-paced setting where every day brings new opportunities to learn, grow, and make a difference.
What You’ll Do:
<ul>
<li>
Spread Joy: Greet every guest with a warm smile, answer inquiries, and make everyone feel at home.
</li>
<li>
Keep Things Moving: Coordinate registrations, schedule lessons, and manage records with ease.
</li>
<li>
Stay Connected: Handle phone calls, emails, and messages promptly and professionally.
</li>
<li>
Support the Fun: Process payments and ensure our facility sparkles for all to enjoy.
</li>
<li>
Be a Team Player: Collaborate on exciting events and programs, and lend a hand wherever needed.
</li>
<li>
Grow with Us: Take on new challenges and support our team under the guidance of our club manager.
</li>
</ul>
What We’re Looking For:
<ul>
<li>
A high school diploma or equivalent.
</li>
<li>
Excellent verbal and written communication in English.
</li>
<li>
Fluent to speak in Mandarin Chinese.
</li>
<li>
Top-notch organizational skills with an eye for detail that makes everything run smoothly.
</li>
<li>
Proficient with MS Office and Google apps.
</li>
<li>
A positive, can-do attitude and a passion for creating great experiences.
</li>
</ul>
Work Schedule:
<ul>
<li>
Part time - Available during weekday&nbsp;evenings and/or weekends
</li>
</ul>

Front Desk Associate - Fluent in English and Chinese

<h3>Job Description</h3>
Job Description
We are looking for individuals to work part time at the Smith Rafael Film Center in downtown San Rafael or the Sequoia Cinema in downtown Mill Valley. We welcome applications from students in high school or college, as we are a great place to gain customer service experience while working on a student-friendly schedule. Employees get free popcorn and soda and a few free tickets to our films!
Job type-Part TimeExpected hours per week-5-20Pay-$17.00Benefits-Flexible Hours/Employee Discounts
Duties:
- Provide excellent customer service to all movie theater patrons - Sell tickets and concessions, including food and beverages - Assist with cleaning and maintaining the theater premises - Operate cash registers and handle cash transactions accurately - Ensure the safety and comfort of all guests during their visit - Assist with event management - Handle customer inquiries, complaints, and conflicts in a professional manner - Assist with crowd control during busy periods or special events
Skills: - Hospitality skills to provide a welcoming and enjoyable experience for guests - Excellent customer service skills to interact with patrons of all ages - Knowledge or interest in theater and movies is desirable
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
 
EQUAL EMPLOYMENT OPPORTUNITY
CAFILM is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. Our policies prohibit discrimination and harassment of any kind based on age, race, color, gender, gender expression, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Movie Theater Employee - Sequoia Mill Valley

<h3>Job Description</h3>
Job Description
 
Guest Service Agent/Front Desk Agent 
 
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! 
What We Offer: 
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)</li>
<li>Paid vacation</li>
</ul>
SUMMARY 
Accommodates guests of the hotel by performing the following duties
 QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 ESSENTIAL JOB FUNCTIONS
 • Greets, registers, and assigns rooms to guests
 • Handles confidential information, including guest records, with a high degree of integrity 
• Promptly and effectively deals with guest requests and complaints
 • Answers and routes calls as appropriate; takes guest messages with accuracy
 • Responsible for cash drawer contents and transactions during shift 
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks 
• Assists with sales and marketing efforts as directed by the General Manager
 • Offers and properly handles requests for wake-up calls
 • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean 
• Ensures common area/lobby is clean 
• Performs laundry functions as directed
 • All other duties as assigned
 
What we are looking for: 
<ul>
<li>0 – 1+ year of customer service experience </li>
<li>Passionate about hospitality and creating an exceptional guest experience. </li>
<li>Ability to handle confidential information, including guest records, with a high degree of integrity.</li>
<li>Ability to answer and route calls as appropriate; takes guest messages with accuracy.</li>
</ul>
<ul>
<li>All other duties as assigned.</li>
</ul>
<ul>
<li>High School degree or better</li>
</ul>

Guest Service Agent

<h3>Job Description</h3>
Job Description
Job Summary: The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.
Status:&nbsp;Part-time, Nonexempt
Location:&nbsp;San Francisco
Hours:&nbsp;Saturday &amp; Sunday, 8:00 a.m. to 4:00 p.m.
Salary:&nbsp;$22.28 - 23.45 per hour
Schedule:&nbsp;Onsite The Organization:&nbsp;A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
Essential Functions
<ul>
<li>Sign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House Rules</li>
<li>Communicate all problems that occur after hours to the proper staff</li>
<li>Update the daily log and/or other front desk forms</li>
</ul>
Job Responsibilities
<ul>
<li>Sign-in all visitors who enter and leave building</li>
<li>Monitor all exits via surveillance footage + foot patrol of building during shift</li>
<li>Update the daily log in detail to pass on information</li>
<li>Report House Rules violations to the Property Manager</li>
<li>Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor</li>
<li>Write up incident report and route to proper staff per protocol</li>
<li>Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor</li>
<li>Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas</li>
</ul>
Other 
<ul>
<li>Embody organization values (respect &amp; compassion, empowerment, teamwork)</li>
<li>Contribute to a safe and pleasant work environment</li>
<li>Follow policies, procedures, and safe work practices</li>
<li>Other duties as assigned</li>
</ul>
Knowledge, Skills, and Experience
<ul>
<li>Pleasant and professional manner</li>
<li>Takes initiative to problem solve</li>
<li>Good written and verbal communication skills</li>
<li>Ability to function under stressful circumstances</li>
<li>Willingness to do varied tasks</li>
<li>Calm disposition</li>
</ul>
Minimum Qualifications
<ul>
<li>Ability to work with people of diverse social, economic, and ethnic backgrounds</li>
<li>Sensitivity to issues facing Family, homeless, disabled, and elderly populations</li>
<li>Excellent interpersonal skills</li>
</ul>
Preferred Qualifications
<ul>
<li>Prior experience with security and/or reception work</li>
<li>Excellent Customer Service Skills</li>
<li>Familiarity with Microsoft Outlook, Word and Excel programs</li>
<li>Bilingual in English and Chinese, Russian, and/or Spanish languages</li>
</ul>
Powered by JazzHR
kKt6ZxgFvV

546 Travel & Tourism Jobs in Berkeley, CA, USA