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<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 We are looking for a Lead Server who is responsible for leading the day-to-day operations of the store in the absence of the General Manager and otherwise supports the General Manager in all facets of running the store. The Lead Server is responsible for ordering supplies and scheduling labor. Also, the manager is responsible for managing and overseeing all processes within the store. The Lead Server ensures an exceptional customer experience Activities &amp; Responsibilities: 
<ul>
<li>Ensure the restaurant front and sidewalk are clean and presentable.</li>
<li>Conduct pre-shift briefings with servers</li>
<li>Play music at an appropriate volume based on the dining room noise.</li>
<li>Post the servers &amp; side worksheet and stock stations with necessary supplies (POS, to-go items).</li>
<li>Complete cleaning tasks and ensure counters are polished.</li>
<li>Maintain a comfortable temperature and suitable ambiance.</li>
<li>Foster an environment of trust and respect among staff.</li>
<li>Communicate daily specials to the team and display them.</li>
<li>Distribute tasks fairly during each shift.</li>
<li>Oversee team performance and ensure efficiency.</li>
<li>Assess team members &amp; abilities to promote satisfaction and workflow.</li>
<li>Adjust server hours to maximize labor efficiency as needed.</li>
<li>Ensure food quality and presentation meet standards and communicate with the BOH as necessary.</li>
<li>Train new hires and offer development opportunities for experienced staff.</li>
<li>Provide feedback and recognition throughout the shift.</li>
<li>Promote teamwork with hands-on leadership.</li>
<li>Manage no-show situations effectively.</li>
<li>Follow employee break time and time clock procedures.</li>
<li>Handle incident reports and foodborne illness issues.</li>
<li>Deliver exceptional customer experiences.</li>
<li>Welcome guests and address complaints promptly.</li>
<li>Monitor business fluctuations for smooth service.</li>
<li>Resolve customer issues and approve exceptions to policy.</li>
<li>Assist in cashiering and dishing orders as needed.</li>
<li>Open and close registers, count drawers, and resolve discrepancies.</li>
<li>Process discounts, comps, and voids according to policy.</li>
<li>Adhere to cash handling and reconciliation procedures.</li>
<li>Perform supervisory-level POS tasks.</li>
<li>Provide change or smaller bills from the safe when necessary.</li>
</ul>

Lead Server

<h3>Job Description</h3>
Job Description
European Wax Center | SF Nob Hill
Benefits:
<ul>
<li>Pay is $19.25/hour with performance driven increases up to $23.00/hour.&nbsp;</li>
<li>Monthly bonus contests.</li>
<li>An additional $2.34/hour will be&nbsp;paid into the City Option program after 90 days if you do not elect to participate in our health insurance.</li>
<li>Discounts on service and all retail products.</li>
<li>Great referral program.</li>
<li>A fun, well-managed, successful work environment.</li>
<li>Ability to grow with the company.</li>
<li>Paid sick and vacation time.</li>
<li>Health insurance for full time employees.</li>
</ul>
LOVE TO HELP OTHERS LOOK AND FEEL FAB?&nbsp; JOIN OUR TEAM AT EUROPEAN WAX CENTER!
European Wax Center is the world's leading experts in comfortable, and healthy body waxing!&nbsp; As a Guest Service Associate, you’ll have the drive and dedication to hit the ground running. Our comprehensive training will provide you with all the tools you will need and to show our appreciation, we offer great pay and performance incentives throughout your career!
Job Responsibilities:
<ul>
<li>Greet guests as they enter the location.</li>
<li>Opening and closing the location.</li>
<li>Managing the flow of guests in and out of the location.</li>
<li>Managing the reservation book.</li>
<li>Checking guests in and out of the location.</li>
<li>Educating guests on EWC’s programs, offers and promotions.</li>
</ul>
Here’s what we’re looking for:
<ul>
<li>Full or part time availability.</li>
<li>Ability to work weekends.</li>
<li>A positive, friendly, upbeat and personable demeanor.</li>
<li>A professional appearance at all times.</li>
<li>Ability to work in a fun, fast-paced environment.</li>
<li>Ability to multi-task.</li>
</ul>
This role is perfect for those looking for part-time or full-time opportunities. Our preferred schedule also works well with those who need flexibility with their school schedule. We are open&nbsp;7 days a week and offer day and night shifts.
Visit us at <a href="http://www.waxcenter.com" target="_blank">www.waxcenter.com</a> and discover how European Wax Center is committed to “Revealing Beautiful Skin.”
Pursuant to the San&nbsp;Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Front Desk Receptionist | SF Nob Hill

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary:
We are seeking a friendly, detail-oriented, and customer-focused Front Desk Agent to join our team. As the first point of contact for guests, you will play a vital role in creating a welcoming and seamless experience. Your responsibilities include managing reservations, check-ins and check-outs, handling guest inquiries, processing payments, and ensuring smooth front desk operations. If you thrive in a fast-paced hospitality environment and enjoy providing top-tier service, we look forward to hearing from you!
 
Key Responsibilities:
Guest Services:
Greet guests warmly and assist with check-in/check-out processes efficiently. Provide guests with information about hotel services, amenities, and local attractions while addressing requests, special accommodation, and complaints in a professional and timely manner. Escalate as necessary. Coordinate with housekeeping and maintenance and other departments and staff to ensure guest needs are met and maintain an organized and inviting front desk area.
 
Reservations &amp; Bookings:
Process and manage room reservations via phone, email, online platforms, and in person. Update and modify reservations while ensuring accuracy in guest records, monitor room availability and pricing to maximize occupancy and revenue, and handle cancellations, no-shows, and reservation changes in accordance with hotel policies.
 
Financial Transactions &amp; Billing:
Process guest payments, deposits, refunds, and incidental charges securely while issuing invoices and receipts and resolving billing discrepancies. Maintain accurate financial records and reconcile transactions at the end of each shift to ensure proper account management.
 
Hotel Operations &amp; Administration:
Follow company policies regarding safety, security, grooming and dress code, time and attendance, meal and rest breaks, and professionalism and conduct standards while maintaining accurate guest records, incident reports, and special request logs. Communicate effectively with hotel staff and departments to ensure seamless operations and handle confidential guest information with professionalism and discretion. Consistently uphold the hotel’s high service standards and brand values.
 
Qualifications &amp; Skills:
Education &amp; Experience:
Previous experience in customer service, front desk operations, or hospitality is preferred, as it provides a strong foundation for handling guest interactions and operational tasks efficiently.
 
Technical &amp; Soft Skills:
Proficiency in hotel reservation and property management systems (e.g., Opera, Maestro, Cloudbeds, PMS, etc.) is highly desirable. Strong verbal and written communication skills, excellent problem-solving and conflict-resolution abilities, and keen attention to detail are essential. The ideal candidate should possess strong organizational skills, the ability to multitask in a fast-paced environment, a professional demeanor, and a customer-focused demeanor. Additionally, the ability to obtain and maintain Food &amp; Alcohol Handler’s Certification upon hire, if required.
 
Assist other departments and perform other duties as assigned by management.
Benefits:
<ul>
<li>Discounts on hotel stays, dining, and spa services.</li>
<li>Career growth opportunities and development within the hospitality industry.</li>
<li>A supportive team that values creativity, collaboration, and passion.</li>
</ul>
About MacArthur Place:
Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.
Join Our Team!
 
If you are a passionate hospitality professional with the ability to provide exceptional service, we invite you to join us and become a key part of the MacArthur Place team! Click on “Apply”.
Requirements:
Physical Requirements &amp; Work Environment:
Flexibility to work various shifts, including nights, weekends, and holidays, is required. The role involves standing for extended periods and occasional lifting of objects such as luggage, mail, boxes, supplies and deliveries. Regular interaction with guests and staff in a dynamic hospitality environment is expected, as well as adaptability to indoor and outdoor working conditions.

Front Dest Guest Service Agent

<h3>Job Description</h3>
Job DescriptionSalary: $25-$28 per hour 
Summary
 
The Marin City Health &amp; Wellness Center Front Desk Coordinator (FDC) is responsible for greeting all patients and staff in a friendly, service-oriented manner with an emphasis on patient care follow-up and the Sliding Fee Discount Program. The FDC must be compliant with Marin City Health &amp; Wellness Center protocols and workflows as they relate to the patients entire visit. The FDC functions within the scope of his/her education and training.
 
Essential Duties and Responsibilities
 
<ul>
<li>Greet all patients with a friendly smile and a friendly voice.</li>
<li>Schedule patient follow up visits.</li>
<li>Process Medical Sliding Fee Scale applications per the Sliding Fee policy and protocols.</li>
<li>Collect and track co-payment, Sliding Fee Discount fee, or nominal fee.</li>
<li>Record payment in EHR system and provide patient with a receipt.</li>
<li>Verify demographic and insurance information in the EHR system with each patient encounter.</li>
<li>Ensure that all scheduled and non-scheduled patients are checked for eligibility and all information is entered accurately and thoroughly (including most current insurance card is scanned into the EHR.</li>
<li>Ensure registration and other forms are completed and signed by every patient.</li>
<li>Assists with patient reception and client intake.</li>
<li>Monitors patient flow from front desk to back office.</li>
<li>Follows all procedures in the Sliding Fee Policy and properly document all required steps.</li>
<li>Maintains appearance of waiting areas and reception desk.</li>
<li>Ensure all charge tickets are batched at the end of business day.</li>
<li>Provide backup support to Receptionists when requested by answering incoming calls using a cheerful, friendly greeting.</li>
<li>Records no-shows and cancellations in EHR system.</li>
<li>Routes patient messages to appropriate clinical staff.</li>
<li>Schedule patients appointments with appropriate clinician according to scheduling practices.</li>
<li>Place days money in the appropriate designated place according to money deposit protocol.</li>
<li>Sign up patients for Family Pact, CHDP, or other Medi-Cal programs.</li>
<li>Punctuality, regular and reliable attendance.</li>
<li>Performs other duties as directed, developed or assigned.</li>
</ul>
 
Supervisory Responsibility:N/A
 
Qualification Requirements
 
<ul>
<li>High school diploma or equivalency</li>
<li>Knowledge of standard office policies and procedures</li>
<li>Experience working on computers; typing/keyboarding speed of at least 40 WPM</li>
<li>Must have a positive attitude, be a team player, and be able to take directions from supervisor</li>
<li>Understands and promote the mission, vision, and values of the health center both in the workplace and in the community</li>
<li>Sensitivity to the needs and situation of multi-cultural population from a variety of income levels</li>
<li>Ability to manage multiple tasks</li>
<li>Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients</li>
<li>Experience in a medical office setting/FQHC setting</li>
<li>Responsible for extensive knowledge of programs/insurance &amp; access/eligibility guidelines &amp; applications (including Medi-Cal, CHDP, CPSP, Presumptive Eligibility, Family Pact, Sliding Scale)</li>
<li>Must possess excellent organization, writing, and verbal skills</li>
<li>English proficiency required; Spanish proficiency preferred</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li>
</ul>
 
Equipment/Machinery:Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel, EHR system, and other software as required.
 
Physical Demands:The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>Stand and walk or sit alternatively depending on specific needs of day. Estimate 20% of time is spent on feet and 80% sitting at desk.</li>
<li>Have occasional need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.</li>
<li>Have occasional need to perform standing and walking activities.</li>
<li>Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.</li>
<li>Lifting/carrying over 10 pounds occasionally. Lifting/carrying less than 10 pounds frequently.</li>
</ul>
 
Vision requirements: constant need to complete forms, read reports, view computer screen. Frequent need to see small detail. Frequent need to see things clearly beyond arm's reach.
 
Hearing requirements: constant need to communicate over telephone and in person.
 
Travel Requirements:Occasional need to utilize personal transportation to attend meetings or training.
 
Work Environment:The noise level in the work environment is usually moderate.
 
#ZR

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member's experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process.
Part Time - M-F 7A-3p, 3P-11P , Sat/Sun 9A-5P - 16 hours/week 
 Responsibilities: 
<ul>
<li>Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service.</li>
<li>Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation.</li>
<li>Conducting temperature checks and COVID screening questions. </li>
<li>Entering membership leads and patient demographics into Salesforce </li>
<li>Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate. </li>
<li>Addressing any member questions or concerns in a timely manner and escalating them as needed. </li>
<li>Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs</li>
<li>Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards. </li>
<li>Distributing mail and facilitating mailing items to members and signing for packages on occasion.</li>
<li>Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed.</li>
<li>Performing related duties as required </li>
</ul>
Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have: 
<ul>
<li>Associates degree or greater required</li>
<li>1-2 years of previous hospitality and/or medical office experience strongly preferred </li>
<li>Excellent administrative background, especially in managing customers on the phone</li>
<li>Ability to efficiently execute (and often improve) established office routines and policies. </li>
</ul>
Skills To be successful in this role, candidates will demonstrate the following: 
<ul>
<li>Exceptional organizational and attention to detail.</li>
<li>Excellent communication skills and the ability to work cross-functionally among departments and teams.</li>
<li>Tech-savvy with the ability to learn new technology quickly. </li>
<li>Ability to think and work independently, effectively, and efficiently as if running your own business unit</li>
<li>Ambitious, strong work ethic, and open to new ideas</li>
</ul>
Range: $25-$30/hr
This is the anticipated rate/range Sollis Health reasonably expects to pay candidates for this position in Northern California. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.
About Sollis Health
Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. 
Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

<h3>Job Description</h3>
Job Description
Part-time/Weekend Concierge Ambassador Job Description
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
Shifts Available: Must have weekend availability
Position Requirements
<ul>
<li>Weekend and Holiday availability</li>
<li>Excellent verbal and written communication skills</li>
<li>Excellent problem-solving skills</li>
<li>Takes pride and ownership in the position and property</li>
<li>Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner</li>
<li>Have at least two year of hospitality experience</li>
<li>Possess amazing interpersonal skills and exceptional guest service abilities</li>
<li>Be organized, proactive, productive and self-motivated showing a positive attitude</li>
<li>Maintain a neat and professionally well-groomed appearance</li>
<li>Think clearly, quickly and efficiently and make concise decisions even under pressure</li>
</ul>
Main Responsibilities
<ul>
<li>Greet and direct residents and visitors with a pleasant attitude</li>
<li>Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations</li>
<li>Cultivate and retain cohesive relationships with residents, vendors and contractors</li>
<li>Professional telephone etiquette and message delivery</li>
<li>Accurately log guest packages, ensure timely delivery and perform package inventory audits</li>
<li>Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security</li>
<li>Walk the premises to ensure the highest standards are being met</li>
<li>Perform all other duties as assigned</li>
<li>Must be able to work flexible schedules including nights, weekends and holidays</li>
</ul>
Experience Requirements:
<ul>
<li>Experience in hospitality or upscale customer service or retail</li>
<li>Must have experience delivering exceptional service</li>
</ul>
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Front Desk Concierge (Weekends/Part-Time)

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Front Desk Coordinator to join our team in San Francisco, California. This long-term contract position is ideal for someone who thrives in a fast-paced environment and enjoys being the central point of contact for an office. The role requires exceptional organizational skills and a detail-oriented approach to ensure smooth daily operations. Responsibilities: • Welcome visitors, clients, and vendors with a warm and detail-oriented attitude. • Oversee front desk coverage, manage calendars, and facilitate meeting arrangements. • Handle daily office tasks such as sorting mail, managing deliveries, and maintaining office supplies. • Provide administrative support, including scheduling, data entry, and light clerical tasks. • Collaborate with internal teams to streamline daily operations and workflows. • Maintain a clean, organized, and detail-oriented front office environment. • Answer and direct incoming calls using a multi-line phone system. • Assist in coordinating concierge services to enhance visitor experiences. • Ensure all phone inquiries are handled efficiently and transferred appropriately.• Proven experience in receptionist or front desk roles, preferably in a fast-paced office setting. • Strong skills in managing multi-line phone systems and directing calls effectively. • Ability to provide concierge-level services with attention to detail and professionalism. • Proficiency in handling administrative tasks, including scheduling and data entry. • Excellent communication and interpersonal skills for interacting with clients and staff. • Skilled in maintaining a clean and organized workspace. • Familiarity with office equipment and basic computer applications. • Capable of multitasking and prioritizing responsibilities in a dynamic environment.

<h3>Job Description</h3>
Job DescriptionDescription:
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?
Are you looking to put your talent for sales and love of the beauty industry to good use? 
Do you thrive in a fast-paced, results-driven team environment?
If so, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!
We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.
In this role you will:
<ul>
<li>Assess guest needs and provide information on product features and Wax Pass benefits.</li>
<li>Achieve company sales goals on a daily, monthly, and annual basis. </li>
<li>Receive the tools you need to become a rockstar sales associate and maximize your income.</li>
<li>Turn your passion for the beauty industry into a rewarding career with excellent growth potential.</li>
</ul>
With your help, we’ll give our guests a reason to Walk In, and Strut Out.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! 
<a href="http://www.waxcenterpartners.com" target="_blank">www.waxcenterpartners.com</a> 
WHAT’S IT LIKE BEING PART OF EUROPEAN WAX CENTER?
<ul>
<li>We Care About Each Other</li>
<li>We Do The Right Thing</li>
<li>We Delight Our Guests</li>
<li>We Have Fun While Being Awesome</li>
</ul>
WHAT’S IN IT FOR YOU?
<ul>
<li>401(k) Retirement Savings Plan</li>
<li>Medical, Dental, Vision, and Disability Insurance</li>
<li>Paid Time Off</li>
<li>Discounts on waxing services and retail products</li>
<li>Free waxing during Wax Associate Training</li>
<li>Best-in-class training and continuous education</li>
<li>Advancement opportunities for those wanting to further their career</li>
<li>A fun, well-managed work environment</li>
</ul>
Requirements:
WHAT WE’RE LOOKING FOR:
<ul>
<li>A reliable go-getter with an understanding of the sales process</li>
<li>A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program!</li>
<li>Ability to responsibly open and close the center; this is a key holder position!</li>
<li>Willingness to work a flexible schedule, including mornings, evenings, and weekends</li>
<li>Someone outgoing, self-sufficient, and motivated</li>
<li>Talent for providing exceptional customer service.</li>
<li>A professional appearance at all times</li>
<li>An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values</li>
</ul>

Guest Service Associate

<h3>Job Description</h3>
Job Description
The Front Desk Data Entry Clerk will be responsible for&nbsp;the following:
<ul>
<li>- Open the M&amp;FRC (Military and Family Readiness Center) Front Desk and DRC, to include the following:</li>
<li>-Turn on lights, fans, and equipment; log computers onto main menus; stock printers with paper; and ensure the daily sign-in log is current.</li>
<li>- Inventory computer equipment at the beginning of each shift. Report loss or damage to the Equipment Custodian within 30 minutes.</li>
<li>- Ensure adequate housekeeping is accomplished each day to maintain a neat, clean, and professional environment at all times (i.e., dusting, straightening papers, cleaning surfaces/floors, stocking materials, etc.)</li>
<li>- Provide services to authorized M&amp;FRC clients, including the following:</li>
<li>- Meet and greet customers upon entry to M&amp;FRC, ensuring all customers are logged in to AFFIRST and/or have signed in for computers in the Discovery Center.</li>
<li>- Will assist with the administration of Personnel Readiness Inventory (PRI) or future A&amp;FRC assessment tool, along with Statement of Understanding, to all customers arriving in the Discovery Center waiting for appointments with Community Readiness Consultant or Technicians (CRC/CRT).</li>
<li>Will provide Information and Referral (I&amp;R) assistance to phone and walk-in customers, and other phone customers in the absence of the Community Readiness Assistant when needed, directing customers to the appropriate M&amp;FRC staff member as necessary.</li>
<li>- Provide knowledgeable information regarding referral agencies to include, but not limited to, those listed in the DRC, <a href="http://www.MilitaryHomefront.dod.mil" target="_blank">www.MilitaryHomefront.dod.mil</a>, and <a href="http://www.MilitaryOneSource.com" target="_blank">www.MilitaryOneSource.com</a>.</li>
<li>- Check-in/out resource materials. Verify authorized patrons through use of military/family member/civilian ID cards before issuing resource materials. Make telephone calls to recover materials not returned within the established time frame.</li>
<li>- Assist clients with minor technical questions concerning the use of computer programs and formatting of materials to be printed, such as but not limited to resumes and OF-612, Job Application Form.&nbsp; More in-depth requirements will be referred to the M&amp;FRC POC.</li>
<li>- Administer timely and accurate input of congressionally mandated documentation for the Transition Assistance Program.&nbsp; Contractor is responsible for the accurate collection, input, inventory, maintenance, and tracking of all forms within the Transition Assistance Program (e-form DD Form 2648; workshop rosters in appointment Plus and Tockify and AFFIRST; inventory of all TAP workshop materials, handouts, and guides).</li>
<li>- In coordination with the TAP Core Compliance Expert, the contractor reviews the attendance registration for TAP workshops, creates and disseminates pertinent information and inquiries to program participants for the collection and entry of data for statistical reports and TAP workshop registration.&nbsp; Inputs customer information to the Air Force Family Integrated Reporting and Statistical Tracking (AFFIRST) system and DMDC.OSD.MIL (DoDTAP).</li>
<li>- Assist members with signing up for TAP workshops as a walk-in, e-mail or telephone assist.</li>
<li>- The Contractor shall comply with AFI 33-322, Records Management Program, paragraphs 7 and 10; DoD Regulation 5400.7 Air Force Supplement, Freedom of Information Act; and AFI 33-332, Privacy Act Program. Disposition of records shall be by Air Force Records Information Management System (AFRIMS) schedule. The Military and Family Readiness Center Point of Contact (POC) will review all records, paper and electronic, to ensure requirements of the Records Management Program, Freedom of Information Act Program, and Privacy Act Program are met.&nbsp; All records and files created and maintained shall remain the property of the Government and shall be returned to the Government upon completion or termination, and under the conditions of this contract.</li>
<li>-&nbsp; Perform general maintenance and backup tasks for all non-network computers in the DRC.</li>
<li>- Answer M&amp;FRC phone line within three (3) rings whenever possible, assisting callers with M&amp;FRC services and class information and registration if requested, and directing calls to the appropriate staff member. Make appropriate CRC/CRS appointment bookings on the customer’s behalf.</li>
<li>- Perform troubleshooting on computers, printers, TVs, and DVD players, to include keeping printers loaded with paper, clearing paper jams, changing toner cartridges, ensuring cables are connected, assisting with using remote controls, and ensuring customers know how to use equipment.&nbsp;</li>
<li>- Post new job listings as received and purge outdated listings every week within the Discovery Center.</li>
<li>- Assist customers with the M&amp;FRC computer bank (e.g., showing location of websites, helping them to log on, assisting them in loading paper into the printer, etc.).</li>
<li>- Coordinate with M&amp;FRC personnel when necessary to ensure customers receive correct information and/or are referred to appropriate resources and assistance</li>
<li>- Maintain Discovery Center notebooks and literature, ensuring Core Compliance M&amp;FRC staff are notified when materials need to be replenished.</li>
<li>-&nbsp; Ensure the Discovery Center is neat and organized. This includes updating resource racks and shelves as new materials become available, discarding outdated material, and ensuring materials are in the correct locations. Straightening materials, removing trash, wiping furniture down as necessary, removing, or relocating to the appropriate location, non-M&amp;FRC marketing materials.</li>
<li>-&nbsp; Ensure printer/copier is always supplied with paper and toner, notifying M&amp;FRC Chief or NCOIC when more supplies are required.</li>
<li>- Provide orientations of the Discovery Center for walk-in customers and workshop participants. Update and provide handouts as appropriate.</li>
<li>- Ensure all customers sign in to the M&amp;FRC to document usage of the Discovery Center and M&amp;FRC programs.</li>
<li>- Ensure all customers visiting the M&amp;FRC for something other than the Discovery Center complete and sign the Statement of Understanding forms. Until the process is automated, we will scan all signed consent forms into AFFIRST.</li>
<li>- Conduct weekly checks of client computer usage, ensuring that computers are being used for job search functions, relocation issues, deployment contacts, and not for unauthorized Internet sites. Ensure computer workstations are clean, neat, and orderly. Wipe down computer workstations and computers on a daily basis. Ensure Anti-Virus scans are performed daily. Enforce computer usage rules.</li>
<li>- Input and track Discovery Center visits in the AFFIRST data tracking system as needed throughout the day.</li>
<li>-&nbsp; Inventory Discovery Center items upon initial assumption of duties and continue to track inventory of items, notifying, NCOIC or Chief of M&amp;FRC when items are damaged, lost, stolen, and in need of replacement.</li>
<li>- Ensure all items checked out from the Discovery Center are recorded in AFFIRST, and that customers have completed lending agreements for items on file and in their possession.</li>
<li>- Prepare and send appropriate reminder memos to customers regarding the return of checked-out items and materials.</li>
<li>- Issue vouchers or coupons to qualified customers for special programs such as Car Care or other similar types of special promotional or morale-related programs.</li>
<li>- Assist customers with faxing approved documents.</li>
<li>- The Contractor shall clear user CAC/PKI certificates from Internet Explorer at least weekly.</li>
<li>- The Contractor shall clear the temporary Internet files folder weekly.</li>
<li>- Close the DRC, to include the following:</li>
<li>- Police each area daily for general cleanliness.</li>
<li>- Clear tables/workstations.</li>
<li>- Empty recycling boxes and remove trash. Turn&nbsp;off equipment, fans, and lights.</li>
<li>- Inventory computer equipment at the end of each shift. Report loss or damage to the Equipment Custodian within 30 minutes.</li>
<li>- Secure windows and doors of the room/building.</li>
<li>- Opening and closing procedures shall be the same as those of the M&amp;FRC and DRC (5.3 and 5.7).</li>
<li>- Verify authorized patrons through the use of military/family member/civilian ID card before issuing items.</li>
<li>- Document accountability statistics and resource use, to include the following:</li>
<li>- Maintain sign-in logs for the M&amp;FRC, DRC computer room. Ensure each client signs the log upon arrival. File current logs as well as those from the previous fiscal year in the DRC.</li>
<li>- Maintain accountability statistics on client-used resources. Develop charts, logs, and statistical summaries as directed by M&amp;FRC management.</li>
<li>- Document client contact statistics and resource use in Air Force Family Integrated Results Statistical Tracking (AFFIRST) daily.</li>
<li>- Complete reports and accounting on programs, give briefings/status updates when needed, ensure programs meet AMC guidelines, establish/recommend changes, and manage personnel/data associated with programs.</li>
<li>- Perform administrative duties to include printing, copying/collating, folding, stapling, and envelope stuffing/addressing/mailing.</li>
<li>- Be responsible for general housekeeping. Areas shall have a neat, clean, and professional appearance at all times.</li>
<li>&nbsp;- Work closely with M&amp;FRC leadership to address concerns with the DRC.</li>
<li>- Invoice monthly for services rendered. Time off not covered by a replacement will not be compensated for, and will be subtracted from the invoice for that month. Contractor cannot bill for days when service is not required when M&amp;FRC is closed, as outlined in para 2.0. The contract will be billed in hourly units, with a minimum increment of at least quarterly hours.</li>
</ul>
Company DescriptionContracting and Consulting agency. 
<h3>Company Description</h3>
Contracting and Consulting agency.

466 Travel & Tourism Jobs in Berkeley, CA, USA