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<h3>Job Description</h3>
Job DescriptionSalary: 
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team.
 
We are seeking a proactive and customer-focused Bilingual (English/Spanish) Technical Support Agent to join our team. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional service in both English and Spanish. This position serves as the first point of contact for all IT-related issues, fielding customer calls, emails, and support tickets, while troubleshooting, documenting, and resolving issues using available knowledge base resources.
 
Essential Duties and Responsibilities:
<ul>
<li>Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.</li>
<li>Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.</li>
<li>Active Directory user management.</li>
<li>Collaborate with team members to support client needs and service delivery goals.</li>
<li>Other responsibilities as assigned.</li>
</ul>
Requirements:
<ul>
<li>Proficiency in both English and Spanish, including reading, writing, and speaking.</li>
<li>Minimum 2 years of experience providing technical support to end users in a help desk or similar environment.</li>
<li>Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.</li>
<li>At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)</li>
<li>Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.</li>
<li>Ability to lift and transport computers and IT equipment as needed</li>
<li>Valid drivers license, reliable transportation, and willingness to travel to client sites within the region.</li>
<li>Ability to prioritize tasks and manage time effectively.</li>
<li>Team-oriented mindset and customer-first attitude.</li>
<li>Completion of some college coursework in IT, computer science, or a related field (degree preferred).</li>
</ul>
Beneficial Knowledge:
<ul>
<li>Experience with current versions of Windows Server.</li>
<li>Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Competitive salary and performance-based bonuses</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k) plan with company match</li>
<li>Paid vacation, sick leave, and holidays</li>
<li>Certification and mileage reimbursement</li>
<li>Professional development opportunities and company-sponsored events</li>
<li>Friendly, business-casual work environment</li>
</ul>
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
 
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 remote work

IT Support Specialist - Bilingual (Chicago Area)

<h3>Job Description</h3>
Job Description
WHO WE ARE 
Empowering Connections, Inspiring Possibility
SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.
The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.
What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.
With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.
WHAT YOU’LL DO
As a Tier 2 NOC Associate on our Connect Team, you will be responsible for providing technical support to our global client base. Our 24/7 NOC monitors and remotely troubleshoots a diverse list of hardware manufacturers using standard and custom-built tools across a variety of network topologies. The NOC works with internal and external IT professionals to implement network configurations and replace hardware when necessary. As this industry diversifies and enterprises adopt new technology, it is more important than ever to develop the skill set to support and manage this technology effectively. The ideal candidate is highly energetic, self-motivated, and driven to excel in cutting edge technology.
Major duties and responsibilities:
<ul>
<li>Monitor networks proactively to identify service-impacting events</li>
<li>Troubleshoot network connectivity issues across a wide range of networking hardware for clients’ networks</li>
<li>Resolve connectivity problems by clarifying the customer’s complaint; identifying the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustments; and following up to ensure resolution</li>
<li>Manage inbound calls, outbound calls, and emails within a 24/7 call center</li>
<li>Utilize the internal ticketing system to log all requests and activities</li>
<li>Adhere to call center principles and call center guidelines set forth by management</li>
<li>Provide superior customer service by being courteous, knowledgeable, and professional</li>
<li>Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests</li>
<li>Escalate problems to the appropriate organization or external vendors as required to achieve resolution</li>
<li>This position may require working nights, holidays, and weekends as well as being on-call when required</li>
</ul>
WHO YOU ARE
Key Qualifications
<ul>
<li>2+ years of 7 x 24 NOC experience, or equivalent experience</li>
<li>Previous Help Desk/Technical Call Center experience required</li>
<li>Advanced PC/laptop software knowledge and skills, including installation, configuration, and troubleshooting</li>
<li>Understanding of common Internet protocols, including TCP/IP and DNS</li>
<li>Strong customer service and communication skills (both oral and written) and demonstrated ability to work as a team player</li>
<li>Demonstrated ability to effectively manage and prioritize multiple tasks</li>
<li>Effective interpersonal skills for interaction with all levels of staff, clients, vendors, and consultants even in stressful situations</li>
<li>A working knowledge of the systems, tools, and processes required to perform assigned tasks</li>
<li>Experience and accuracy in configuring and troubleshooting the complete line of SageNet’s products and services</li>
<li>A working knowledge of SageNet’s network architecture, including hub, server, and NMS components</li>
<li>Basic understanding of both Windows and Unix-based platforms</li>
<li>Demonstrated attendance reliability through a history of minimal unplanned absences</li>
<li>Flexibility to work any shift including holidays, weekends, and nights, both on a semi-permanent or rotating basis as required</li>
<li>High School Diploma or equivalent required</li>
<li>Some College or Technical School preferred</li>
<li>Network+, A+, CCENT, or CCNA preferred</li>
<li>Ability to complete an 8am-5pm Monday through Friday training schedule for the first 2-4 weeks</li>
</ul>
WHERE YOU’LL WORK
Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity. 
<ul>
<li>Corporate business office space where NOC is in a key card access-only space</li>
<li>New hire training schedule is 8 am-5 pm CT Monday through Friday for the first 2-4 weeks</li>
<li>Post new hire training will require Tuesday they Sunday, 11 am-8 pm CT</li>
</ul>
Physical Requirements
<ul>
<li>Visual Acuity: Ability to view and interpret data on screens, distinguish colors.</li>
<li>Mobility: Comfortable sitting for extended periods, moving within the NOC.</li>
<li>Communication: Clear verbal and written skills for team interaction and documentation.</li>
<li>Stamina: Flexibility for shift work, ability to work under pressure.</li>
<li>Manual Dexterity: Proficient use of keyboards, mice, and small tools.</li>
</ul>
 Schedule: Training will be from 8am-5pm Monday thru Friday. Post training, the expected working schedule will be Tuesday thru Saturday from 11am – 8pm CT. Classification*: Non-Exempt Position Type: Full-Time Travel Requirements: None Direct Reports: No Direct Reports Safety Sensitive: No
Ready to join a team that values trusted connections? Apply now!
Equal Opportunity Employer Statement SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As a federal contractor, SageNet complies with Section 503 of the Rehabilitation Act and VEVRAA, including nondiscrimination, outreach, and recordkeeping obligations. SageNet does not engage in race-, sex-, or gender-based affirmative action under Executive Order 11246, as those requirements were rescinded effective April 21, 2025. Reasonable accommodations are available as required by law.Employment and Security Notice Employment with SageNet is at-will and may be ended by either party at any time, with or without cause or notice. Job descriptions may be modified at any time. All employees must complete Security Awareness Training and follow SageNet’s Information Security Policy to protect company and customer data.

Tier 2 NOC Associate - SageCONNECT

<h3>Job Description</h3>
Job Description
About Us: 
Community Financial Credit Union is a full-service financial institution that serves anyone living, working, worshiping, or attending school in Michigan. We are a not-for-profit institution and have been in business for over 70 years!  
So, what makes Community Financial innovative and unique? Community Financial is not only the place you want to bank, but it is also a great place to work! We’ve been recognized as one of the Regional Best and Brightest companies for the last 18 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, were also recognized as the Best and Brightest in Wellness in 2024. 
Our Opportunities:
We are proud to offer a variety of professional development opportunities for our team members. From mentorships to internal growth programs, Community Financial aspires to provide team members the opportunity to reach their career goals while being their true, authentic self. We pride ourselves on being an employer of choice that puts our members and team members first by offering many hybrid and remote opportunities depending on your passion. 
About the role:
The Remote Work/Branch Support Specialist provides technical support to the credit union’s Sales branch and remote team members. This individual is their primary contact for technology-related issues.
This position has a starting hourly rate of $24.23, but your offer amount may be increased with relevant work experience and transferable skills. 
 
A Day in the life of a IT Support Specialist can look like:
<ul>
<li>Schedule support jobs and ensure that they are completed.</li>
<li>Provide phone request support via the IT Hot Line help desk.</li>
<li>Assist team members with general troubleshooting; phone system support/administration; network issues; and other usage of computer systems.</li>
<li>Purchase and track IT department office supplies.</li>
<li>Act as the primary contact for PC hardware and PC software installations for branch and remote work team members.</li>
</ul>
What you bring to the table:
<ul>
<li>High school diploma or equivalent.</li>
<li>Intermediate knowledge of core systems with PC/server software and hardware.</li>
</ul>
What you bring to the table:
<ul>
<li>5 years of experience in an IT-related field or a help-desk type position.</li>
<li>2 years of experience at a financial institution.</li>
</ul>
Our Culture: 
At Community Financial, our purpose is to create joy and ignite Michiganders’ impossible dreams. A culture of joy and impossible dreams is a culture of belonging: belonging is the spark. Guided by our values of Relentless Care, Hustle &amp; Grind, Gratitude, and Huzzah!, we create a Culture of Belonging where every team member and member feels valued, connected, supported and can be their authentic selves.   
We’re relentless in our commitment to our team, offering a workplace that puts people first in the following ways: 
<ul>
<li>Valuing and integrating belonging. We understand that to create true belonging we need to be intentional with our purpose which is why we have integrated it into all areas of our work.</li>
<li>Listening is our superpower. We ensure every team member has a seat at the table, a voice that is listened to, and leaders that care relentlessly! When we listen, we utilize surveys, feedback forums, leader listening sessions, focus groups, and task forces to innovate and drive the team member and member experience. </li>
<li>Cultivating safe spaces for all. Whether we are working at one of our offices or you’re working from your home or remote work location, making sure our team members are physically safe and can be their full authentic self is important. </li>
<li>Prioritizing team member wellbeing. With a trained Wellbeing advocate and dynamic benefits, we aim to provide our team members and their families with resources and support around professional, emotional, community, financial, social, and physical wellbeing. </li>
<li>Creating community through connection. Team members are encouraged to engage with our numerous Community Resource and Connection Groups. These groups build community and allyship beyond our day-to-day roles and responsibilities. Team members also have many opportunities to connect and create impact in our communities.</li>
<li>Beyond Remote Work. Our best work often happens when we have the flexibility to thrive in an environment where we’re most productive. To continue to spark joy and empower our team members, a variety of our positions allow for flexible working arrangements while ensuring you are not alone regardless of if you work from home, at any of our dynamic workspaces, or face-to-face with our members at one of our 14 branches across this great state.   </li>
</ul>
As an employer of choice shaping the future of work, we’re proud to cultivate a community of passionate advocates for the credit union movement—both within our organization and across the communities we serve.        
As a team member at Community Financial Credit Union, you’ll enjoy:
<ul>
<li>Comprehensive medical, dental, and vision plans </li>
<li>Four weeks of PTO for all full-time team members  </li>
<li>Up to 12-weeks paid paternity/maternity leave</li>
<li>Lifestyle Accounts to help with your personal wellbeing </li>
<li>Family Health Benefits </li>
<li>Paid time off to observe all Federal Holidays </li>
<li>Flexible work options, including flex scheduling and work from home for many positions</li>
<li>A generous 401k match </li>
<li>Numerous employee engagement activities </li>
<li>Community Resource Groups </li>
<li>Paid time off for occasions such as volunteering and family events </li>
</ul>
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU’s Talent Acquisition Team will be in contact with you shortly! 
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.  
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. 
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

IT Support Specialist

<h3>Job Description</h3>
Job DescriptionBelay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! &nbsp; Belay Technologies is seeking a Software Engineer to join our intel team. We are looking for a Back-End Software Engineer with technical experience with the following:​​​​​​​
<ul>
<li>JPA / Hibernate Database Development Experience</li>
<li>RESTful Services</li>
<li>Java Message Service (JMS)</li>
<li>Mongo DB</li>
<li>Relational databases such as PostgreSQL or CockRoachDB</li>
<li>Data modeling using relational databases for Spring</li>
<li>Spring Boot</li>
<li>Swagger to create RESTful APIs</li>
<li>Linux CLI tools</li>
<li>Parse and transform JSON</li>
</ul>
 Basic Qualifications:
<ul>
<li>TS/SCI Clearance with polygraph</li>
<li>Twenty (20) yrs. of experience as a SWE, in programs and contracts of similar scope, type, and complexity is required.</li>
<li>Twenty-four (24) yrs. of SWE experience on projects with similar software processes may be substituted for a bachelor's degree. &nbsp;</li>
</ul>
Perks and Benefits:
<ul>
<li>8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program </li>
<li>10% matching in 401(k) contributions vested on day one </li>
<li>$5,000 annual training/tuition </li>
<li>Student Loan Repayment Program </li>
<li>100% company-funded HSA </li>
<li>Rich medical coverage (100% coinsurance) </li>
<li>Dental coverage including orthodontia </li>
<li>Up to $420,000 in life insurance, premiums 100% company funded </li>
<li>Amazon Prime, gym reimbursement, monthly lunches, games and prizes </li>
<li>Pet adoption program, generous referral bonus program, fun events, and more! </li>
</ul>
&nbsp; At Belay, we are committed to creating an environment where you can thrive both professionally and personally.&nbsp; We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $190,000 to $240,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. &nbsp;
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i6TciUpySS

Senior Software Engineer

<h3>Job Description</h3>
Job DescriptionThe Idaho Supreme Court is looking for a Quality Assurance Engineer – Test Plan Manager to plan, coordinate and where possible execute Test Plans for the roll out of an Authorized Roles Based Web Application to search, view and download permissioned content and documents. MUST HAVE Experience with Service Now Testing Module . . The Quality Assurance Engineer plans and directs activities concerned with the development, application, and maintenance of quality standards for software application processes, materials, products, and/or business systems. Develops and implements standards and methods for inspection, testing, and evaluation relative to the organization's quality management system. Assures compliance of organization's products and processes. Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality data. Assures that products deployed for the organization are effective and free from defects or operational problems or errors. 
PREFERRED QUALIFICATIONS: Degree in technical fields such as Engineering or Computer Science or related work experience. Solid knowledge of SQL and scripting. Experience working in an Agile/Scrum development process. Strong grasp of testing processes, test automation and software. Expertise in developing test strategy, test cases, evaluating scripts and putting them to use. Solid foundation in the SDLC and standard assurance practices. Experience in developing Test Plans within Agile methodology utilizing Service Now. 
 
· Experience essential in test automation within workflow 
· Recommending framework and tools for automated regression testing 
· Develop test plans. 
· Manage testers. 
· Automated test results and analytics 
· Document testing progress 
· Create and enforce test plan. 
· Create testing strategy and battery of tests. 
· Risk management 
· Test related risk assessment and measurements 
· Test related mitigation test techniques 
· Test Planning and strategy development 
· Resource management 
· Quality Assurance &amp; Control matrix 
· Procedure improvements. 
 RequirementsSkill Required / Desired Amount of Experience Agile/Scrum development Required 5 Years testing processes, test automation and software Required 5 Years developing test strategy, test cases, evaluating scripts and putting them to use Required 5 Years SDLC and standard assurance practices Required 5 Years developing Test Plans within Agile methodology utilizing ServiceNow (ServiceNow Test Management) Required 5 Years SQL and scripting Nice to have 5 Years

ID - IDJC -QA/Test Manager

<h3>Job Description</h3>
Job Description
IEW Construction Group is a leading heavy civil construction company with 100 years in business. We're committed to innovation, safety, and excellence--and that extends to the technology that supports our operations.
We're seeking a motivated IT Intern/Co-op to join our team. This is an excellent opportunity for a student pursuing a degree in Information Technology, Computer Science, or a related field to gain hands-on experience in a dynamic, real-world environment.
Responsibilities:
<ul>
<li>Manage devices, including iOS phones and tablets</li>
<li>Assist with hardware and software troubleshooting</li>
<li>Support system updates and maintenance</li>
<li>Help manage IT tickets and provide technical assistance</li>
<li>Collaborate with the IT team on special projects</li>
</ul>
Requirements:
<ul>
<li>Currently enrolled in an IT-related program</li>
<li>Basic knowledge of computer systems and networks</li>
<li>Strong problem-solving and communication skills</li>
<li>Eagerness to learn in a fast-paced environment</li>
<li>Knowledge of iOS systems a plus but not required.</li>
</ul>
What We Offer:
<ul>
<li>Real-world experience in a supportive and fast-paced construction environment</li>
<li>Mentorship and collaboration with experienced IT professionals</li>
<li>Opportunity to contribute to meaningful technology projects</li>
<li>Flexible schedule to accommodate school commitments</li>
<li>Potential for future full-time opportunities</li>
</ul>
This is a paid internship/co-op with hands-on learning opportunities! No remote or hybrid work.
Located in Hamilton, New Jersey 08691
This position requires US Work Authorization. 
All positions are subject to drug and background screening.
IEW is an Equal Opportunity Employer and prohibits unlawful discrimination.
How to Apply: Please submit your resume and a brief cover letter outlining your interest and availability.
 Job Posted by ApplicantPro

IT Internship/Co-op

<h3>Job Description</h3>
Job Description
Join Henderson Products Inc., located at 916 S. 10th St, Manchester, IA! We are the North American leader in the design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control and “Keeping America’s Roads Safe!”
HOW WE DO IT: Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:
<ul>
<li>
Be Customer &amp; Results Driven
</li>
<li>
Anticipate the Possibilities
</li>
<li>
Collaborate &amp; Care
</li>
<li>
Communicate Responsibly
</li>
<li>
Develop Self &amp; Others
</li>
<li>
Get Better Every Day
</li>
</ul>
HOW YOU WILL CONTRIBUTE: As an Installation Administrator, you will support the Upfit and Service Centers (USC’s) operations, sales, service parts, and customer service. This is a key position to the location’s growth and profitability due to the high level of activity and contact with customers.
<ul>
<li>Responsible for day-to-day processes to support the business, including support of accurate invoicing of customers for goods and services, closing job orders and inventory adjustments and transfers.</li>
<li>Job analysis reporting on efficiency performance and on accurate inventory control</li>
<li>Review the daily receiving audit for Receivables</li>
<li>Assisting with Service and Warranty jobs by entering Manufacturing orders, creating shop orders, building BOM’s, scheduling, invoicing and closing shop orders</li>
<li>Manage accounts payable by approving invoices, entering invoices and reconciling credit card statements</li>
<li>Answer incoming phone calls and assisting where possible. This includes supporting Customer Service with customer parts calls, entry of parts orders into operating system, TCM, and updating customers on parts order status.</li>
<li>Manage delivery driver schedules and arrange shipment of all installation deliveries using Salesforce</li>
<li>Issuance of vendor purchase orders requisitions and approval of vendor invoices</li>
<li>General support of the operations and sales staff.</li>
<li>Coordinating delivery driver’s hotel rooms, expense reports, fuel tickets, car rentals and timecards.</li>
<li>Providing support to the outside sales teams as needed</li>
<li>Support of Marketing in customer mailings relative to the location’s needs</li>
<li>Support of Human Resource functions including new hires, terminations, and active employee paperwork processing</li>
<li>Serve as backup for labor reporting and time off recordkeeping for installation technicians</li>
<li>Customer satisfaction and dependable service</li>
</ul>
WHAT WE OFFER YOU:
<ul>
<li>
A fulfilling career with the ability to contribute to an industry leader
</li>
<li>
A comprehensive suite of benefits
</li>
<li>
Competitive salary commensurate with experience
</li>
<li>
A generous 401k match
</li>
</ul>
WHAT THIS ROLE NEEDS:
<ul>
<li>Problem analysis and resolution ability</li>
<li>Technological skills required with knowledge of the company’s operating software, as well as Microsoft products, including Excel and Word</li>
<li>Organizational, detail, and follow-up skills</li>
<li>Excellent interpersonal and communication skills, and a strong team player</li>
<li>HS Diploma, with associates degree helpful</li>
<li>2 years general experience in office administration, sales, customer service, and/or related area.</li>
<li>Expectation for continuous learning, both on the job and externally</li>
</ul>
Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees.
We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.
As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law.

Installation Administrator

<h3>Job Description</h3>
Job Description
DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.
At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!
DVS is looking for a Senior ServiceNow Software Developer for an immediate open opportunity to support the ServiceNow development and engineering program. DVS seeks to provide support for using ServiceNow throughout DISA and DoD. This ServiceNow solution is to be inclusive of Platform and Software Configuration, Development, Integration, Modernization, Expansion, Customization, Implementation, Provisioning, Administration, and Operations &amp; Maintenance Support Services.
This is a Remote Position.
Clearance: Must be a U.S. Citizen to be eligible for DoD Secret security clearance.
 
Key Responsibilities:
<ul>
<li>Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment.</li>
<li>Assist with the design, prototype, implement, test, and deploy business rules and technical solutions • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies.</li>
<li>Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development.</li>
<li>Assist ServiceNow System Administrators with incident resolution, as needed.</li>
<li>Designs and develops new ServiceNow applications and services.</li>
<li>Assist ServiceNow Business Analyst in estimating release level of effort.</li>
</ul>
Qualifications:
<ul>
<li>Knowledge of the principles, methods, and techniques used in ServiceNow development.</li>
<li>Enterprise and/or IT Service Management</li>
<li>ServiceNow System Administration</li>
<li>Experience with gathering requirements, database design schemas, and data modeling.</li>
<li>Minimum 8+ Years' experience with ServiceNow development</li>
<li>Minimum 8+ Years' experience of developing a custom service portal.</li>
<li>Minimum 8+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog</li>
<li>Experience with process and solution integration, workflow design/configuration, and reporting.</li>
<li>Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)</li>
<li>Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues.</li>
</ul>
Certifications: 
<ul>
<li>ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Implementation Specialist Certified ITIL Foundation v4 Certified or willing to complete one year from hire DODI 8570.1-M Compliance at IAT Level I.</li>
</ul>
Required Education: 
<ul>
<li>BS degree in any of the following: Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering or equivalent years of experience.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience supporting DoD Customers Experience with process development and deployment Web Service Integration (API Web Services) experience Single Sign-on configuration and administration SQL Experience Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC</li>
</ul>
 
 DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Senior ServiceNow Developer

<h3>Job Description</h3>
We currently have a career opportunity for an Appian Developer to join our team. This is a Remote position, must be located in United States. Perficient is always looking for the best and brightest talent and we need you! We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Technology Consultants are responsible for the implementation and configuration of the technical infrastructure including web applications, layered software, hardware platform and operating systems. The Technology Consultant regularly consults with clients on best practices, issue resolution and experience guidance in order to improve the performance/reliability of client's technical environment. RESPONSIBILITIES 
<ul>
<li>Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design</li>
<li>Occasionally responsible for providing a detailed technical design for enterprise solutions</li>
<li>Understands a broad spectrum of technology in order to provide part or all of a detailed technical design which meets customer requirements</li>
<li>Often leads small-to-medium technical projects. Works with and under the direction of the Project/Technical Manager and with customer nominated representatives. Liaises with Solutions Architect as appropriate</li>
<li>Provides technical support and input on the application of technology to a defined business segment</li>
<li>Provides advice on solution and integration opportunities to defined segments</li>
<li>Provides technical leadership on specific integration activities that are part of an engagement</li>
<li>Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment</li>
<li>Communicates across client community, and is viewed as adding value</li>
<li>Contributes to knowledge tools and communities, and ensures project learning's are documented and shared. Role models Focuses on single customer. Solves diverse and complex. May lead a project team</li>
</ul>
 QUALIFICATIONS 
<ul>
<li>You have a bachelor's degree in a technology or comparable major</li>
<li>You have 2+ years of experience developing Appian solutions, implementing complex Appian development, and scaling the Appian platform.</li>
<li>You have an active Lead Appian Developer certification.</li>
<li>Sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.</li>
<li>Mastered at least one technical discipline with strong knowledge in at least three major technology areas</li>
<li>Possesses advanced level of business, technical, or functional knowledge</li>
<li>Ability to perform/drive resolution of problems on combinations and interactions of products</li>
<li>Ability to apply technology and consulting to solve a client business problem</li>
<li>Able to communicate and present complex issues with assurance and confidence</li>
<li>Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing</li>
<li>Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements</li>
<li>Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals</li>
<li>Able to discuss requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package</li>
<li>Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery </li>
</ul>
 The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $45,864 - $101,520. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview. WHO WE ARE Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world's largest enterprises and biggest brands succeed. WHAT WE BELIEVE At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special. We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders... and we're not done yet. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. #LI-remote #LI-SV ABOUT US Perficient is always looking for the best and brightest talent and we need you! We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

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