<h3>Job Description</h3>
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Staff Software Engineer to join our Buyer Experience technology organization. As a senior individual contributor, you will guide software implementation across multiple engineering teams and influence the broader technology organization. You'll bring experience and expertise to help us build fast, reliable, and delightful solutions for buyers within our manufacturing marketplace.
Responsibilities:
<ul>
<li>Hands-On Technical Leadership: Your primary role is writing and reviewing plans for new projects, and then participating in implementation with the team.</li>
<li>Guide Innovation: Champion the adoption of a good mix of traditional and cutting-edge technologies and methods. You have the experience to guide us out of "our way" of doing things when needed, and to double down on our existing tech and methods where appropriate.</li>
<li>Teaching &amp; Mentorship: You will serve as a mentor and guide to engineers across the organization, teaching and mentoring them to grow their skills.</li>
<li>Code Review: You will do code review and mentor others within the organization to perform good code reviews</li>
<li>Operational Excellence: Guarantee the delivery of superior software that not only meets but exceeds customer expectations, while aligning with the strategic business timelines.</li>
<li>Collaborative Strategy: Forge strong partnerships with product managers, designers, and company leadership to promote a culture of open communication, good collaboration, and high standards.</li>
</ul>
Qualifications:
<ul>
<li>At least 7 years of experience in software development, in a fast-paced, product-driven environment.</li>
<li>Experience with a marketplace product is highly desired.</li>
<li>Strong technical expertise in a full-stack environment. You should be familiar with: REST API design, The core of HTML, DOM, and CSS. Python</li>
<li>You will be a part of full-stack teams and you are expected to become proficient in Python, Rust, and React/Typescript design and development</li>
<li>Demonstrated ability to interact and communicate effectively with junior-level ICs all the way to technology, product, and business executives.</li>
<li>Excellent leadership, execution, and communication skills </li>
</ul>
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Staff Software Engineer

<h3>Job Description</h3>
Job Description
Amida Technology Solutions is a DC-based technology company focused on data interoperability, integrity, governance, and security. We create solutions that collect, reconcile, transform, and standardize data for business intelligence, advanced analytics, decision support, and user transactions. We specialize in taking data from inception to impact.
Our team is composed of creative, forward-looking thinkers who are passionate about using cutting-edge technology to improve lives and generate a positive impact on our country. We offer an entrepreneurial, high-growth environment that values fresh ideas, candid conversations, and authentic teamwork.
Amida Technology Solutions is seeking a Solutions Architect. The successful candidate will work with a dedicated team to develop applications in support of a federal agency, including end-user reporting and analytics applications as well as platform monitoring and management tools. This role will report to the Deputy Program Manager. The ideal candidate will be motivated by the opportunity to support public agencies, nonprofit organizations, and private companies in transforming their data into actionable insights.
What you will do:
<ul>
<li>Work closely with government employees and other stakeholders to design solutions leveraging the agency's new cloud-based data platform, modernize their data infrastructure, and improve their data governance processes</li>
<li>Code and architect enterprise applications in healthcare domain</li>
<li>Collaborate with technical and business stakeholders to understand the big picture, design and implement technical architectures that are flexible, reliable and scalable</li>
<li>Work with clients to gather user input and specify business and technical requirements</li>
<li>Translate requirements to design specifications and aide Amida's development teams in the implementation of platform solutions</li>
<li>Architect cloud-based solutions, front-end, database, and reporting/visualization components, based on requirements and expected loads</li>
<li>Architect Azure-based hybrid cloud applications and migrate data/applications from on-prem to cloud infrastructure</li>
<li>Design and implement disaster recovery and backup strategies using Azure BLOB storage with consideration of RTO and RPO requirements</li>
<li>Utilize NSGs for layer 4 Access Control Lists (ACLs) for incoming and outgoing packets</li>
<li>Lead developers and visualization analysts through the implementation, ensuring adherence to Amida's development and testing processes as well as best practices for testing, code management, and deployment</li>
<li>Other duties as assigned</li>
</ul>
Required Education:
<ul>
<li>Bachelor's degree in Computer Science or a related discipline</li>
</ul>
Required Experience:
<ul>
<li>10+ years experience working on software solutions</li>
<li>5+ years experience working with Azure and Amazon Web Services</li>
<li>5+ years experience with service-oriented architecture principles, software design patterns, and Object-Oriented Programming (OOP) concepts</li>
<li>5+ years experience in database design, SOAP, XML, JSON, Python, MS SQL and WebAPI</li>
<li>5+ years of business, functional, and technical analysis to generate requirements</li>
<li>5+ years experience with cloud security and application security based on OWASP</li>
</ul>
Required Skills:
<ul>
<li>Strong oral and written communication skills</li>
<li>Superior attention to detail</li>
<li>Exceptional drive to deliver best-in-class software products</li>
<li>Self-motivated to learn and support e2e lifecycle of activities</li>
<li>Ability to obtain a Public Trust security clearance</li>
</ul>
Preferred:
<ul>
<li>Familiarity with VA infrastructure and data sources</li>
<li>Proficiency in cloud architecture design patterns and best practices</li>
<li>Strong experience with Azure cloud services</li>
<li>Familiarity with containerization technologies (e.g., Docker, Kubernetes, Openshift)</li>
<li>Experience with Infrastructure as Code (IaC) tools like Terraform</li>
<li>Understanding of the unique design constraints of the U.S. Government (e.g., Section 508 Compliance)</li>
<li>Knowledge of cloud security best practices and compliance frameworks (e.g., FedRAMP, HIPAA)</li>
</ul>
Success at Amida
Communication is the key to success at Amida. Our people are known for their can-do attitude and their ability to work effectively with both internal and client teams. We pride ourselves on having a collegial, multidisciplinary team with diverse backgrounds and experience. Our best team members pay intense attention to detail in all aspects of their work, have great initiative, are opinionated about the best ways of doing things, and align quickly to decisions. A sense of humor is an asset at Amida. 
Full-time, regular employees at Amida enjoy a robust benefits package that includes a generous 401(k) match with immediate vesting, 4 weeks of PTO, paid parental leave, medical insurance, dental insurance, vision insurance, life/AD&amp;D insurance, and short-term disability. We also offer tuition/training assistance and team building opportunities to encourage professional growth and collaboration.
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Solutions Architect

<h3>Job Description</h3>
Job Description
Bachelor of Science in Computer Engineering or equivalent is preferred. Eight (8) or more years of experience with an emphasis on Networking protocols and standards, a Global Industrial Cyber-Security Professional (GICSP) certification, and have a strong background in troubleshooting network and other systems communications.

Network Engineer

<h3>Job Description</h3>
Job Description
Location: Hybrid (must live locally to Newington, NH office)
Position Summary: 
The Technical Alignment Engineer is a key member of the Strategic Alignment Team (STAT). They collaborate closely with clients to understand their business goals, challenges, and technical requirements. This role involves analyzing IT infrastructures with technical “visits” (remote and onsite) to ensure that all clients align with Daystar best practices and toolsets. This role is also responsible for maintaining flexible assets, photos taken from onsite visits to client offices, configurations, and documentation while providing occasional technical support. Additionally, this role plays a crucial part in facilitating a smooth onboarding process for new clients by deploying our toolset, making project recommendations, and providing hand-off to the Managed Services team.
Primary Responsibilities:
Technical Alignment
<ul>
<li>
Develop and manage a comprehensive set of technical alignment questions, processes, and schedules for various types of visits (vertical, horizontal, onsite to client offices, and remote).
</li>
<li>
Conduct remote (approx. 2 days per week) and onsite (approx. 3 days per week) technical alignments to identify areas for improvement and translate those opportunities into tickets.
</li>
<li>
Prioritize, coordinate, and execute tickets generated from technical alignments or internally by other teams.
</li>
<li>
Maintain accurate and up-to-date documentation including diagrams, checklists, guides and more.
</li>
<li>
Maintain accurate and up-to-date configurations, and flexible assets including credentials, vendor contact information, installers and more.
</li>
<li>
Serve as a Subject Matter Expert for clients, providing support via lunch and learns, knowledge base articles and more to both the Managed Services and Proactive Teams.
</li>
<li>
Build rapport and foster relationships with clients by working closely alongside the Chief Information Officer (DCIO) and Client Success Manager (CSM) to build and implement IT strategy and roadmaps.
</li>
<li>
Collaborate with the Centralized Services Team to enhance alignment questions, processes and implement automation.
</li>
<li>
Troubleshoot technical issues that may arise and provide timely support to clients.
</li>
<li>
Participate in on-call rotation for after-hours support; rotation is approximately every other month, for an entire week, outside of business hours which are Monday- Friday from 8:30am- 5:00pm.
</li>
<li>
Stay informed about industry trends and technological advancements to continuously improve technical solutions.
</li>
</ul>
New Client Onboards
<ul>
<li>Communicate effectively with new clients, ensuring a seamless onboarding experience and addressing any questions or concerns they may have.</li>
<li>Work closely alongside stakeholders including previous IT providers to organize and transfer knowledge to our team.</li>
<li>Stage our toolsets with new client accounts and travel onsite to client offices to deploy across all devices within an IT infrastructure.</li>
<li>Provide ongoing support for clients, addressing any issues or inquiries that arise during the onboard process.</li>
<li>Collaborate with cross-functional teams to ensure a smooth handover of clients from the onboarding phase to ongoing account management.</li>
<li>Create and maintain detailed documentation and processes related to client onboarding, ensure accuracy and consistency.</li>
<li>Proactively identify areas for improvement in the onboarding process and suggest innovative solutions.</li>
</ul>
The Technical Alignment Engineer must live locally to the Daystar office in Newington, NH and be available to travel within approximately 50-mile for onsite appointments as necessary.
Qualifications:
<ul>
<li>
Minimum of 3 years’ experience in a client facing technical role.
</li>
<li>
Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office and other business applications.
</li>
<li>
Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
</li>
<li>
Experience with remote support tools such as ConnectWise Control, TeamViewer, or LogMeIn.
</li>
<li>
Experience with Active Directory and Windows Servers.
</li>
<li>
Familiarity with ticketing systems such as ConnectWise Manage, Halo, Autotask, or Zendesk.
</li>
<li>
ITGlue and Lifecycle Insights experience desirable.
</li>
<li>
Relevant certifications such as CompTIA A+, Network+, or Security+ are a plus.
</li>
<li>
Strong documentation skills and ability to follow established processes and procedures to ensure accurate and thorough documentation of technical solutions, configurations, and troubleshooting steps.
</li>
<li>
Work collaboratively and efficiently as a team member to meet or exceed team goals.
</li>
<li>
Possess a positive attitude, a strong work ethic, and a willingness to learn and grow with the role.
</li>
<li>
Excellent written and verbal communication skills, with the ability to build and maintain relationships with clients and be able to articulate ideas clearly and concisely.
</li>
<li>
Maintains a high level of integrity including the ability to handle extremely sensitive and confidential information.
</li>
</ul>
DAYSTAR VALUES
Our Why: To positively impact and empower people, process, and organizations.
INTEGRITY
<ul>
<li>We own our performance and follow process.</li>
<li>We respect others' time.</li>
<li>We are reliable and do what we say we will do.</li>
<li>We do the right thing even when it is hard.</li>
<li>We communicate with honesty and transparency.</li>
</ul>
EMPOWERMENT
<ul>
<li>We respond to mistakes without blame but with a growth-mindset.</li>
<li>We seek to learn from our mistakes.</li>
<li>We will share our knowledge to help others grow.</li>
<li>We take the initiative to grow professionally.</li>
<li>We will coach / guide teammates instead of taking over.</li>
</ul>
BALANCE
<ul>
<li>We proactively support and manage work-load spikes.</li>
<li>We will encourage all employees to take time off.</li>
<li>We will cultivate healthy boundaries to support work / personal balance.</li>
<li>We utilize / develop healthy habits to reduce stress.</li>
</ul>
EXCELLENCE
<ul>
<li>We follow and improve process and documentation.</li>
<li>We create the best possible client experience.</li>
<li>We cultivate optimism and focus on positive interactions and outcomes.</li>
<li>We look for ways to innovate, improve process, and create efficiency.</li>
</ul>
PARTNERSHIP
<ul>
<li>We listen to understand and meet our client’s needs.</li>
<li>We actively look for opportunities to help our team.</li>
<li>We look for ways to support and recognize our partners.</li>
<li>We face conflict in a productive and empathetic way.</li>
<li>We work as ONE in every (partner) engagement.</li>
</ul>
Company DescriptionDaystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. Daystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well. Located in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>. 
<h3>Company Description</h3>
Daystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. \r\n\r\nDaystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well.\r\n\r\nLocated in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>.

IT Technical Alignment Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
RedMatter Solutions is seeking an experienced Technical Project Manager to manage, coordinate, and establish priorities for the complete life cycle of Information Technology projects—including planning, design, programming, testing, and implementation of solutions designed to meet project requirements.
 
The Technical Project Manager will:
<ul>
<li>Determine project needs and acquire the resources required for project success.</li>
<li>Design project plans that identify needs and define major tasks and milestones based on scope, resources, budget, and personnel.</li>
<li>Utilize Agile methodologies to initiate, plan, execute, monitor, and close projects.</li>
<li>Define project scope and schedule, breaking down large projects into manageable sequences that enable the team to complete tasks efficiently.</li>
<li>Lead planning, coordination, customer engagement, budgeting, and execution of large-scale and complex projects similar in nature and complexity to the work outlined in the PWS.</li>
<li>Supervise substantial IT operations, including user systems, integration, deployment, and training across diverse environments and personnel skill levels. </li>
</ul>
Requirements:
<ul>
<li>7+ years of experience in supporting Information Technology as a Project Manager.</li>
<li>Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems</li>
<li>Proficient in project management tools, techniques, and frameworks, especially as defined in ITIL Foundation.</li>
<li>Project Management Professional (PMP) certification</li>
<li>Experience managing Agile development teams, with the ability to understand how any enhancement, defect, or request impacts the overall application architecture.</li>
<li>Ability to obtain a Non-Sensitive / High Risk (Public Trust) Tier 4/6c security clearance.</li>
<li>Expert knowledge of recent advances in computer science and engineering.</li>
<li>Excellent written and verbal communication skills, including experience presenting to senior government officials.</li>
<li>Proven experience executing, monitoring, and managing projects to successful, high-quality, on-budget completion.</li>
<li>Ability to interact and communicate effectively with internal service delivery teams, client project teams, external service providers, and subcontractors to understand the current environment, interpret contract requirements, develop and gain approval for project scope, schedule, cost, and quality management plans, and implement technical solutions.</li>
</ul>

Technical Project Manager

<h3>Job Description</h3>
Job DescriptionBased in the Washington, D.C. Metro area,&nbsp;Pivot Path Solutions, LLC&nbsp;is a government contracting and business solutioning firm&nbsp;that offers enterprise IT solutions, strategic planning, organizational development, and medical research and development services to help customers adapt and thrive in changing market conditions. Pivot Path Solutions is seeking a highly skilled Database Architect to lead the design, strategy, and governance of enterprise database environments. The Database Architect will be responsible for creating robust data integration strategies, establishing standards for data quality and governance, and providing technical leadership across multiple programs. This role requires expertise in database architecture, compliance frameworks, and collaboration with both technical and business stakeholders to ensure secure, scalable, and future-ready solutions.&nbsp;Key ResponsibilitiesArchitecture and Strategy
<ul>
<li>
Design and implement enterprise-level database architectures and evaluate emerging technology solutions.
</li>
<li>
Develop and execute data integration strategies while establishing and enforcing data quality standards.
</li>
<li>
Facilitate database-related technical discussions, reviews, and decision-making sessions.
</li>
<li>
Plan and oversee database consolidation, optimization, and migration initiatives.
</li>
<li>
Create and operationalize data governance strategies, including metadata management, data lineage, stewardship, and quality frameworks.
</li>
</ul>
Security and Compliance Leadership
<ul>
<li>
Design and implement database security frameworks and solutions that meet FISMA and other federal compliance requirements.
</li>
<li>
Develop and enforce data privacy and protection strategies.
</li>
<li>
Support compliance efforts, audit readiness, and remediation planning.
</li>
</ul>
Technical Expertise
<ul>
<li>
Provide technical guidance on database design, integration, and optimization solutions.
</li>
<li>
Partner with business and technical stakeholders to translate functional requirements into technical solutions.
</li>
<li>
Present technical strategies and recommendations to senior leadership and decision-makers.
</li>
<li>
Establish, document, and maintain database standards, governance processes, and best practices across the enterprise.
</li>
</ul>
Qualifications
<ul>
<li>
Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
</li>
<li>
Proven experience as a Database Architect, Data Architect, or Senior Database Administrator in enterprise environments.
</li>
<li>
Strong knowledge of relational and non-relational database technologies (e.g., Oracle, SQL Server, PostgreSQL, MongoDB).
</li>
<li>
Experience with data governance, data quality frameworks, and metadata management.
</li>
<li>
In-depth understanding of federal compliance requirements (e.g., FISMA, NIST, FedRAMP).
</li>
<li>
Strong communication and facilitation skills for engaging with both technical and non-technical stakeholders.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Professional certifications such as Microsoft Certified: Azure Database Administrator, AWS Certified Database – Specialty, Oracle Certified Master, or equivalent.
</li>
<li>
Experience leading enterprise database consolidation or migration initiatives (e.g., cloud migrations, hybrid solutions).
</li>
<li>
Familiarity with enterprise data integration platforms, ETL tools, and data governance technologies.
</li>
<li>
Prior federal government or defense contracting experience.
</li>
</ul>
What We Offer: Pivot Path Solutions strives to attract, motivate, and retain the best people in the industry. Our benefits package reflects our continued commitment to our employees by prioritizing the health and well-being of each member. The Company offers a comprehensive compensation package that includes:
<ul>
<li>Comprehensive benefits package, including health, dental, and vision insurance</li>
<li>Generous Contribution on Health, Dental and Vision Insurances</li>
<li>100% Employer Paid Group Life Insurance, Short Term and Long-Term Disability</li>
<li>Safe Harbor 401(K) Plan</li>
<li>Health Saving Account (HSA)</li>
<li>Healthcare Flexible Saving Account (FSA) and Dependent Care FSA</li>
<li>Education Reimbursement</li>
<li>Employee Referral Program</li>
</ul>
U.S. Citizenship is required, and all selected applicants will be subject to a government security investigation. This includes meeting the eligibility requirements for access to classified information and the ability to obtain government-granted security clearance. Individuals may also be subject to background investigation including criminal history, employment verification, education verification, drug testing, and creditworthiness.
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BNI5W8xt47

Data Architect

<h3>Job Description</h3>
Job DescriptionDescription:
RedMatter Solutions is seeking a qualified Test Manager to lead testing activities in support of a government customer.
 
The Test Manager will:
<ul>
<li>Administer testing events in accordance with the client’s processes and procedures.</li>
<li>Receive direction from senior team members and provide test event data and results.</li>
<li>Design and execute tests with an understanding of both theories and principles related to the systems, components, and products being evaluated.</li>
<li>Collect test data and finalize test reports.</li>
<li>Supervise test engineering personnel and oversee test-related activities such as staffing, scheduling, coordinating, and planning.</li>
<li>Contribute to planning engineering schedules and monitor performance against estimates.</li>
</ul>
Requirements:
<ul>
<li>Experience managing, leading, coordinating, and working with customers to ensure all testing aspects are fulfilled prior to each release, for large-scale, highly available systems integrated with business-critical applications</li>
<li>Experience supervising substantial IT testing operations, including user Acceptance Testing (UAT), Internal systems testing, Intra-system testing, Performance and compliance testing, and Support across varied employee roles and skills in diverse environments</li>
<li>7+ years of experience in Information Technology as a Test Manager, Test Lead, User Experience (UX) Manager, or UX Lead</li>
<li>Strong technical understanding of IT testing, including Identity and Access Management, and AWS GovCloud systems/services</li>
<li>Responsible for end-to-end testing activities to ensure that each release is fit for use by the end-user</li>
<li>Proficiency in test management tools, skills, and techniques aligned with ITIL Foundation standards</li>
<li>PMP Certification (desired)</li>
<li>Experience working with Agile development teams and understanding how changes (enhancements, defects, or requests) impact application architecture</li>
<li>Must have the ability to obtain and maintain a Non-Sensitive / High Risk (Public Trust) Tier 4/6c clearance</li>
<li>Expert knowledge of recent advances in computer science and engineering</li>
<li>Excellent written and verbal communication skills, including experience presenting to senior government officials</li>
<li>Ability to communicate and collaborate effectively with internal teams, client project teams, service providers, and subcontractors to understand the current environment, align with contract requirements, and propose solutions, develop and secure approval for test scope, schedules, and quality management plans and support implementation of technical solutions</li>
<li>Demonstrated experience in executing, monitoring, and managing test plans or projects to high-quality, successful completion.</li>
</ul>

Test Manager

<h3>Job Description</h3>
Job Description
Location: Hybrid (must live locally to Newington, NH office)
Position Summary: 
The Help Desk Engineer is a critical, reactive role that is responsible for supporting the day-to-day technical requests of our managed services clients. We are seeking a highly motivated resource with exceptional communication, troubleshooting and time-management skills to resolve tickets effectively. The Help Desk team is comprised of Tier I, II &amp; III resources, creating a well-rounded and supportive environment with opportunity for growth. This role is both fast paced and rewarding, and the ideal resource will be accountable with a positive mindset, strong work ethic and interpersonal skills.
Primary Responsibilities:
<ul>
<li>Participate in daily team huddles from 8:30am- 8:40am and Friday Noise Reduction meetings from 8:00am- 8:30am.</li>
<li>Manage Help Desk ticket queue for new requests and respond to various statuses to meet or exceed Service-level agreements (SLAs) and performance expectations.</li>
<li>Provide technical support to clients via phone, email, and in-person using our PSA, ConnectWise Manage.</li>
<li>Troubleshoot and resolve issues related to hardware, software, and networking, including Active Directory.</li>
<li>Use our remote access tools such as ConnectWise Control and Splashtop to provide remote support.</li>
<li>Use our RMM tool, Datto RMM to maintain and monitor client systems.</li>
<li>Work with Microsoft 365 for email systems.</li>
<li>Communicate with third-party software and hardware vendors.</li>
<li>Collaborate with other members of the team to resolve complex issues and escalate to Team Lead and/or senior level engineers as necessary.</li>
<li>Document technical procedures, configurations, and troubleshooting steps to maintain an accurate and up-to-date knowledge base and support materials.</li>
<li>Collaborate with team to identify opportunities for process improvement to maximize productivity and client experience.</li>
<li>Document all support interactions including troubleshooting steps and resolutions in our ticketing system, ConnectWise Manage; 8 hours of time must be documented per day.</li>
<li>Participate in on-call rotation for after-hours support; rotation is approximately every other month, for an entire week, outside of business hours which are Monday- Friday from 8:30am- 5:00pm. Additional compensation is provided.</li>
<li>Stay informed about industry trends and technological advancements to continuously improve technical solutions.</li>
</ul>
The Help Desk Engineer must live locally to the Daystar office in Newington, NH and be available to travel within approximately 50-mile for onsite appointments as necessary.
Qualifications:
<ul>
<li>
Minimum of 1 year experience in a Help Desk or technical support role.
</li>
<li>
Strong knowledge of Windows and Mac operating systems, as well as Microsoft Office and other business applications.
</li>
<li>
Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
</li>
<li>
Experience with remote support tools such as ConnectWise Control, TeamViewer, or LogMeIn.
</li>
<li>
Experience with Active Directory and Windows Servers.
</li>
<li>
Familiarity with ticketing systems such as ConnectWise Manage, Halo, Autotask, or Zendesk.
</li>
<li>
Excellent written and verbal communication skills, with the ability to build and maintain relationships with clients and be able to articulate ideas clearly and concisely.
</li>
<li>
Ability to work independently and collaboratively as a team member to meet or exceed team goals.
</li>
<li>
Possess a positive attitude, a strong work ethic, and a willingness to learn and grow with the role.
</li>
<li>
Maintains a high level of integrity including the ability to handle extremely sensitive and confidential information.
</li>
</ul>
DAYSTAR VALUES
Our Why: To positively impact and empower people, process, and organizations.
INTEGRITY
<ul>
<li>We own our performance and follow process.</li>
<li>We respect others' time.</li>
<li>We are reliable and do what we say we will do.</li>
<li>We do the right thing even when it is hard.</li>
<li>We communicate with honesty and transparency.</li>
</ul>
EMPOWERMENT
<ul>
<li>We respond to mistakes without blame but with a growth-mindset.</li>
<li>We seek to learn from our mistakes.</li>
<li>We will share our knowledge to help others grow.</li>
<li>We take the initiative to grow professionally.</li>
<li>We will coach / guide teammates instead of taking over.</li>
</ul>
BALANCE
<ul>
<li>We proactively support and manage work-load spikes.</li>
<li>We will encourage all employees to take time off.</li>
<li>We will cultivate healthy boundaries to support work / personal balance.</li>
<li>We utilize / develop healthy habits to reduce stress.</li>
</ul>
EXCELLENCE
<ul>
<li>We follow and improve process and documentation.</li>
<li>We create the best possible client experience.</li>
<li>We cultivate optimism and focus on positive interactions and outcomes.</li>
<li>We look for ways to innovate, improve process, and create efficiency.</li>
</ul>
PARTNERSHIP
<ul>
<li>We listen to understand and meet our client’s needs.</li>
<li>We actively look for opportunities to help our team.</li>
<li>We look for ways to support and recognize our partners.</li>
<li>We face conflict in a productive and empathetic way.</li>
<li>We work as ONE in every (partner) engagement.</li>
</ul>
Company DescriptionDaystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. Daystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well. Located in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>. 
<h3>Company Description</h3>
Daystar is a managed services provider and technology alignment integrator for small to midsized businesses. Because all businesses deserve smart, secure, and reliable technology support and guidance, we developed a business-aligned IT support platform, Daystar Direct. Our service helps businesses grow, create new efficiencies, and reduce cyber security risks. \r\n\r\nDaystar exists to help small to mid-sized businesses succeed. After two decades in the technology industry, we understand the dynamics of change. We embrace it and hope to help others in their journey as well.\r\n\r\nLocated in Newington, NH, Daystar was founded in 2000. The company is family-owned and operated by brothers Keith, Dan, and Eric Bamford. For more information on Daystar, please visit <a href="http://www.daystarinc.com" target="_blank">www.daystarinc.com</a>.

IT Help Desk Engineer

<h3>Job Description</h3>
Job DescriptionLocation: Hill AFB, Utah Clearance Required: TS/SCI Employment Type: Full-Time AERMOR is seeking a highly skilled Systems Engineer to support the United States Government in operational testing and evaluation. The ideal candidate will possess strong engineering, analytical, and technical skills to assist in planning, executing, and reporting on Intercontinental Ballistic Missile (ICBM) weapon systems and related systems/sub systems’ Initial Operational Test and Evaluation (IOT&amp;E). This role involves working closely with government stakeholders to deliver operationally realistic, mission-critical assessments across nuclear, cyber, and other complex threat environments. Key Responsibilities: &nbsp;
<ul>
<li>Implement model-based systems engineering (MBSE) methodologies and tools to support operational testing.</li>
<li>Assist in the development of Modeling &amp; Simulation (M&amp;S) accreditation packages, including verification, validation, and accreditation (VV&amp;A) documentation.</li>
<li>Conduct analysis of current and future test and assessment capabilities to support flight and ground testing; identify requirements, capability gaps, and provide actionable recommendations.</li>
<li>Track and manage program activities, schedules, and deliverables across multiple initiatives.</li>
<li>Support Integrated Test Teams and identify test opportunities during developmental phases. </li>
<li>Mapping test, verification, and validation activities to requirements using Integrated Decision Support Key (IDSK).</li>
<li>Apply system modeling for Reliability, Availability, and Maintainability (RAM) analysis</li>
<li>Apply and recommend analytical techniques, methodologies, and tools for testing.</li>
<li>Provide technical oversight and support to Government project managers, including design reviews and integration.</li>
<li>Review and provide feedback on program documentation.</li>
<li>Develop and maintain comprehensive test documentation.</li>
<li>Analyze test results and system performance; assess system effectiveness, suitability, and mission capability.</li>
<li>Prepare technical reports, meeting minutes, presentation materials, and other deliverables per the Statement of Work (SOW).</li>
<li>Develop and deliver DoD Architecture Framework products, technical/scientific reports, and critical task analysis documentation.</li>
</ul>
 Qualifications: &nbsp;
<ul>
<li>Bachelor's degree in engineering, Systems Engineering, or a related field.</li>
<li>10+ years of experience in systems engineering, test &amp; evaluation, or in a defense or aerospace environment.</li>
<li>Experience with DoD test and evaluation processes, and operational test planning.</li>
<li>Familiarity with M&amp;S tools (Cameo) VV&amp;A processes, and DOE methodologies.</li>
<li>Strong understanding of system-of-systems integration and interdependencies.</li>
<li>Excellent written and verbal communication skills; capable of producing high-quality reports and briefings.</li>
<li>Ability to work independently and collaboratively in cross-functional teams.</li>
</ul>
 Preferred Qualifications:
<ul>
<li>Systems engineering (e.g., SysML).</li>
<li>Experience with AFOTEC, LDTO, and other DoD testing organizations.</li>
<li>Statistical analysis</li>
</ul>
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Systems Engineer

<h3>Job Description</h3>
Job Description
Overview&nbsp;
We are looking for a highly talented Full Stack Engineer to join our forward-thinking team, someone who thrives in a dynamic and fast-paced environment and can take concepts from idea to deployment. You will play a key role in advancing our CNTIENT platform with state-of-the-art machine learning algorithms and models. Proficiency in Python, Django, JavaScript, and experience in building APIs is essential.&nbsp;
Location&nbsp;
Washington, DC area&nbsp;
What you will be doing&nbsp;
<ul>
<li>Create easy to use APIs and UIs centered around providing the best possible user experience.</li>
<li>Develop, test and deploy web-based solution leveraging Python, Django, and JavaScript to build intelligent space systems to modernize satellite operations.</li>
<li>Collaborate with cross-functional teams to identify and prioritize improvements that address key milestones and requirements.</li>
<li>Explore, visualize, and process aerospace data.&nbsp;</li>
</ul>
What you will need&nbsp;
<ul>
<li>US Citizenship, Permanent Resident (Green) Card.</li>
<li>Active or eligible TS/SCI clearance.</li>
<li>Bachelor’s degree in a relevant field: Computer Science, Engineering, etc. or equivalent work experience.&nbsp;</li>
<li>2-4 years of professional experience in Python, Django and JavaScript (Vue.js or similar)&nbsp;</li>
<li>Proficiency building APIs (GraphQL, REST) using best practices.&nbsp;</li>
<li>Proficiency in writing tests via Pytest and familiarity with Vitest.&nbsp;</li>
<li>Ability to work in a cross functional environment and work collaboratively on complex tasks.&nbsp;</li>
<li>Enjoys solving problems and possesses outstanding analytical skills.&nbsp;</li>
<li>Experience building web-based applications in cloud platforms (AWS, Azure, GCP).&nbsp;</li>
</ul>
Benefits&nbsp;
One of the most interesting aspects of working at a startup company is gaining equity, which means our success is your success. In addition to equity in the form of options, we also offer:&nbsp;
<ul>
<li>Flexible Time-Off policy and company holidays&nbsp;</li>
<li>Cost-effective health care, dental, and vision with company contributions&nbsp;</li>
<li>401k matching plan with company match&nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Short-term and long-term disability&nbsp;</li>
</ul>
Salary&nbsp;
$100,000 - $160,000&nbsp;
We value job-related knowledge and skills, education, and experience. That’s why we will determine your actual level and base salary on a case-by-case basis, considering these factors. We believe this will ensure fair and competitive compensation for you.&nbsp;&nbsp;
Company Information: 
Cognitive Space is delivering next-generation AI systems for the space industry through its CNTIENT platform, supporting several US Government agencies and the global space market. The company is unlocking the full use of space through AI for national security and economic prosperity in satellite operations, network management, and geospatial collections.
Cognitive Space Inc. is an equal opportunity employer. Cogntive Space Inc. does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
Recruitment agencies and headhunters are prohibited from submitting resumes or CVs through this website or directly to Cognitive Space Management or team members. Cognitive Space Inc. does not accept unsolicited resumes from third-party agencies and will not compensate any agency without a signed agreement in place.
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