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<h3>Job Description</h3>
Job Description
I am actively looking for someone to join our support department. Let me explain the job.
We are actively taking on new pharmacies on our software platform and these new pharmacies are all relatively needy in the first 30-60 days of transitioning to our platform. During that time they will open on average 30-40 tickets, some stores more and some less. After that, there is a trickle of ongoing support. Currently we are handling 1,000 conversations with our customers per month.
90% of our support is handled through email and about 10% requires phone calls and screen sharing tools. Support does not answer the phone, but responding to a ticket via the phone is sometimes necessary.
Support tickets generally include things like:
1. Bug reports (confirming and replicating for our engineers to fix) 2. Feature requests 3. Major issues that could potentially take the store offline and need immediate attention 4. Training and or misunderstandings about the software or workflow that need to be corrected 5. Requests for investigation into something that seems odd 6. Questions about insurance rejections that are difficult to solve 7. Issues with hardware integrations 8. Configuring printers and doing label adjustments 8. Lots of misc...
Initially the job description is just to work directly with our head of support to learn how best to answer these, learn how the software works, help with handholding new stores as they start using our platform. And generally work hard to keep our customer service reputation high while we are in a tough growth phase of the company.
For your first 2-3 months you will be trained on live tickets and a trainer will have to walk you through handling each request. The goal though is to download everything we know and what is in our knowledge base to you and have you help us document answers to questions back into our knowledgebase to make subsequent requests easier and easier.
Some requirements:
* Availability Mon-Fri 8a-6p EST at least 40 hours per week. * Willingness to work in a startup environment where there are not well established company policies and procedures. There will be times where you will feel stranded and not have someone to ask for help. * Good email and phone etiquette * Good typing speed also helps to keep requests moving * Ability to learn quick
We are a self funded company with no outside investments with a two year track record of sustainable growth. We operate within our own cash flow.

Remote Software Support (Pharmacy Management System)

<h3>Job Description</h3>
Job Description
Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a highly skilled Senior Web Services Engineer to join our dynamic team at Ft. Meade, MD in support of the Intelligence Community.
Responsibilities:
<ul>
<li>Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.</li>
<li>Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.</li>
<li>Monitor server performance and troubleshoot issues to ensure high availability and reliability.</li>
<li>Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.</li>
<li>Implement and maintain security measures to protect web servers from threats and vulnerabilities.</li>
<li>Manage backup and recovery processes to ensure data integrity and availability in case of server failure.</li>
<li>Maintain accurate documentation of configurations, procedures, and policies.</li>
<li>Work closely with development and IT teams to support web application deployments and ensure smooth operation.</li>
<li>Provide support to users and developers for web server-related issues and inquiries.</li>
<li>Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.</li>
<li>Develop and maintain automation scripts to streamline server management tasks.</li>
<li>Ensure that web server operations comply with organizational policies and industry standards.</li>
<li>Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.</li>
</ul>
Requirements:
<ul>
<li>Bachelor's and 14 years of related experience or 19 years of related experience without a degree. </li>
<li>Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).</li>
<li>Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).</li>
<li>Experience with monitoring tools and performance tuning.</li>
<li>Familiarity with CI/CD pipelines and DevOps practices.</li>
<li>Familiarity with database management systems (e.g., MySQL, PostgreSQL).</li>
<li>Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).</li>
<li>Proficiency in scripting languages (e.g., Bash, Python, PowerShell).</li>
<li>Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.</li>
<li>Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.</li>
<li>Security + Certification</li>
<li>Active TS/SCI w/ FSP required.</li>
</ul>
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $130,000 - $180,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits. 
Company DescriptionEstablished in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits. 
<h3>Company Description</h3>
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.\r\n\r\nT-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.\r\n\r\nT-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.\r\n\r\nT-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Senior Web Services Engineer

<h3>Job Description</h3>
Job Description
POSITION CONTINGENT ON FUNDING/AWARD
NO REMOTE WORK, MUST WORK ON SITE 
High-Level Description: The Monitoring Specialist ensures system performance and reliability through effective observability and reporting tools.
Detailed Description: The Specialist will configure and manage monitoring solutions to track system health, detect anomalies, and generate actionable insights. Responsibilities include developing dashboards, creating alerts, and integrating monitoring tools with enterprise systems. The candidate will work closely with IT teams to ensure comprehensive observability and provide detailed reports on system performance.
Requirements:
· Bachelor's degree in Computer Science or related field.
· Security+ CE certification and TS/SCI clearance with CI polygraph required.
· 5+ years of experience in system monitoring and reporting.
· Proficiency in Splunk, SolarWinds, or similar tools.
· Strong analytical and troubleshooting skills.

Observability, Monitoring, and Reporting Administrator, Senior

<h3>Job Description</h3>
Job Description
This position is 8 months Contract with a possibility to Permanent conversion.
Summary
This role involves assembling and building out telecommunications devices, cabinets, and assemblies that are mechanical or electro-mechanical in nature. These typically include racks or cabinets containing electronic equipment and components, power systems, batteries, shelves, brackets, alarms, cabling, and other associated telecommunications hardware. Assemblies may be complex and must meet high standards of quality and detail to align with internal and customer expectations.
Essential Duties &amp; Responsibilities
<ul>
<li>Familiarity with wireless or wireline service provider infrastructure deployments and installations is a plus.</li>
<li>Experience with equipment wiring and cabling such as AC, DC, ground, RF, coax, Ethernet, fiber, multi-pair, etc.</li>
<li>Perform basic assembly and installation (rack-and-stack) of telecommunications gear, power components, and related equipment.</li>
<li>Install power and signal cabling, including lugs, heat-shrink, RJ45 connectors, alarm connections, cable dressing, labeling, and lacing.</li>
<li>Adhere to telecom industry safety protocols and outage procedures.</li>
<li>Must be able to lift up to 50 lbs.</li>
<li>Follow safety practices and procedures.</li>
<li>Practice quality awareness and apply quality control processes during work.</li>
<li>Use hand tools, power tools, and task-specific tooling properly and safely.</li>
<li>Unpack, inspect, and inventory job-related materials.</li>
<li>Read and interpret engineering drawings, specifications, and assembly documentation.</li>
<li>Perform mechanical assembly activities including cabling, grounding, and power connections under supervision.</li>
<li>Perform other tasks as directed by a supervisor.</li>
<li>Other duties may be assigned.</li>
</ul>
Education &amp; Experience
<ul>
<li>High school diploma or GED equivalent required.</li>
<li>Moderate experience with electro-mechanical assembly preferred.</li>
<li>Knowledge and hands-on experience with assembly and construction of rack, cabinet, or enclosure products and associated wiring.</li>
<li>Ability to inventory and inspect hardware materials for damage and accuracy.</li>
<li>Must be able to read and interpret technical drawings, schematics, and documentation (or demonstrate the ability to learn).</li>
<li>Understanding of electrical color codes and quality requirements is a plus.</li>
<li>Ability to work with minimal supervision following standard assembly practices.</li>
</ul>

Telecom Technician

<h3>Job Description</h3>
Job Description
Software Engineer UI Focus (Flutter) TS/SCI with Polygraph
Were seeking a highly skilled Software Engineer to design and deliver advanced user interfaces for wireless network applications that support mission-critical national security objectives. You'll work with a team of engineers to build intuitive, high-performance solutions using Flutter, Dart, C++, and Python bridging front-end usability with robust backend systems.
What You'll Do:
<ul>
<li>
Design, develop, test, and deploy user interfaces within the Flutter framework to support wireless network applications
</li>
<li>
Collaborate in Agile sprints and contribute to feature planning, implementation, and delivery
</li>
<li>
Write clean, testable code and participate in test-driven development and code reviews
</li>
<li>
Integrate with C++ and Python-based backend services and APIs
</li>
<li>
Debug and resolve low-level software and system defects in a distributed environment
</li>
<li>
Analyze functional and system requirements and help derive scalable technical solutions
</li>
<li>
Author and review software documentation, specifications, and test procedures
</li>
<li>
Communicate effectively with teammates, stakeholders, and end users in a fast-paced, mission-focused environment
</li>
</ul>
What You Bring:
<ul>
<li>
14+ years of experience as a software engineer supporting complex programs and secure systems
</li>
<li>
Bachelors degree in Computer Science or related field (or 4 additional years of software engineering experience in lieu of a degree)
</li>
<li>
2+ years of hands-on experience developing UIs using Flutter/Dart
</li>
<li>
Experience with C++ and Python backend development
</li>
<li>
Familiarity with RESTful APIs and backend integration
</li>
<li>
Git-based version control and Agile software development practices
</li>
<li>
Experience with wireless technologies, Wi-Fi protocols, DSP, or Software Defined Radios (SDRs) is a plus
</li>
<li>
Strong problem-solving skills and the ability to work independently or as part of a cross-functional team
</li>
<li>
Active TS/SCI clearance with current polygraph (required)
</li>
<li>
Eligibility to receive privileged access rights
</li>
</ul>
What We Offer:
<ul>
<li>
100% Employer-Paid Medical, Dental &amp; Vision Coverage
</li>
<li>
401(k)/IRA with a Generous Match
</li>
<li>
Company-Paid Life Insurance (Basic, Voluntary &amp; AD&amp;D)
</li>
<li>
Paid Time Off: vacation, sick days, and federal holidays
</li>
<li>
Short- and Long-Term Disability Coverage
</li>
<li>
Ongoing Training &amp; Development Support
</li>
<li>
Employee Assistance Program (EAP)
</li>
</ul>
Join a high-impact team building next-gen UIs for secure wireless communications. Your code will directly support national defense objectives and we're ready when you are.

Software Engineer Level 2

<h3>Job Description</h3>
Job Description
Job Overview:
This position is in Washington, DC at the Department of Transportation (DOT) Headquarters Building and is assigned to provide the below described services in support of the Desktop Engineering team. The Tier II Support position provides frontline support and technical assistance to our customers' IT staff. You will provide professional customer service, using best practices in troubleshooting, communication and problem resolution. You will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner.
Duties and Responsibilities:
Provide technical support to customers via phone, online, chat, and email
Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers
Ability to actively listen, and ask relevant questions
Communicate responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution
Provide timely, articulate, effective and substantive updates via our incident management system, ensuring that all details of work are captured into notes for each incident.
Reach agreement with the customer on the severity and priority of each issue, ensuring that it is properly set in the case throughout the resolution process
Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate recurrence of the issue
Effectively listen to all communications, identifying all issues and are resolved, including those that are regarding process, general concerns, chronic or systemic in nature
Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations
Develop and maintain consistent performance on all key performance indicators
Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation
Use tools to pull and effectively analyze logs, traces, packet captures, etc. to determine root cause of issues
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Required Qualification:
4+ years' work experience in a technical support capacity supporting Internet Service Providers, networks, and/or Business Software
Strong technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments 3+ years of experience in a helpdesk environment specifically Tier II Support
Excellent professional, written and verbal communication skills
Familiar with contact center management concepts such as scheduling, performance measures and management, reporting, quality assurance methods, analytics, etc.
Experience with government work is highly desirable.
Some project manager experience is a plus.
Benefits: Full benefits package Included with a W2 salary.
Must be able to obtain a Public Trust.
Company DescriptionGoldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment. 
<h3>Company Description</h3>
Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.

Tier II IT Support

<h3>Job Description</h3>
Job DescriptionWe are seeking a highly skilled senior technical project manager to help drive data technology projects and initiatives related to our financial crimes compliance platform. The technical project manager will oversee the development and deployment of advanced data technology operations. The ideal candidate will have at least seven years of experience working as a dedicated technology project manager within financial services, banking, or software development firms. They should also have extensive experience in technical environments and strong project management skills, with a solid background in AML/sanctions technology. Responsibilities:
<ul>
<li>Plan, execute, and finalize technology projects according to strict deadlines and within budget.</li>
<li>Develop comprehensive technology project plans to be shared with stakeholders as well as team members.</li>
<li>Coordinate and lead internal meetings and communications for the successful execution of project deliverables.</li>
<li>Manage changes to project scope, schedule, and costs using appropriate verification techniques.</li>
<li>Measure project performance using appropriate tools and techniques.</li>
<li>Perform risk management to minimize project risks.</li>
<li>Monitor and track project progress, milestones, and deliverables to ensure alignment with timelines and objectives, providing regular status updates to stakeholders.</li>
<li>Lead documentation of project scope, goals, and deliverables in collaboration with stakeholders.</li>
<li>Create and maintain comprehensive project documentation.</li>
<li>Serve as a dynamic point of contact, effectively communicating with clients, team members, and stakeholders across various channels.</li>
<li>Translate complex data, project updates, and concepts into structured, easy-to-understand formats using tools such as PowerPoint or other visual platforms for presentation updates.</li>
<li>Lead the preparation and delivery of high-impact project presentations, ensuring clarity, accuracy, and alignment.</li>
<li>Maintain a high level of enthusiasm and professionalism in fast-paced, high-pressure environments.</li>
<li>Independently manage multiple priorities simultaneously while ensuring accuracy, timeliness, and quality of work.</li>
<li>Lead reporting and escalations to management as needed.</li>
<li>Deliver timely and concise updates, dashboards, and executive summaries to senior leadership, enabling informed decision-making and strategic alignment.</li>
<li>Ensure that all projects are delivered on time, within scope, and within budget.</li>
<li>Meet tight deadlines and accommodate extended work schedules when required while consistently maintaining composure and efficiency under pressure.</li>
</ul>
 Requirements:
<ul>
<li>Bachelor’s degree in business administration, management, or a related field.</li>
<li>PMP or other project management certification is preferred.</li>
<li>At least seven years of experience with the dedicated technology project management of financial crimes–related initiatives (transaction monitoring, KYC/CDD/EDD, sanctions) at financial services or software development firms.</li>
<li>Demonstrated proficiency in project management frameworks and methodologies, including SCRUM, Agile, and Waterfall.</li>
<li>Demonstrated knowledge of the software development lifecycle and delivery.</li>
<li>Familiarity with commercial financial crimes vendor software used by banks and/or financial services firms.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work in an evolving, fast-paced, and matrixed environment.</li>
<li>Demonstrable attention to detail and multitasking skills.</li>
<li>Strong working knowledge of Microsoft Office and project management software tools.</li>
<li>Proven ability to work effectively both independently and in a team-oriented, collaborative environment.</li>
</ul>
 This role is hybrid, DC. &nbsp;
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Senior Project Manager

<h3>Job Description</h3>
Job Description
The Project Coordinator's involves sourcing/managing subcontractors throughout the window and door installation process as well as managing Wallaby Windows employees (Window Consultants/Admin). This position is responsible for the entire operations part of the process. This begins immediately after the customer signs the contract and ends after the final inspection is completed. The ideal candidate will have excellent communication skills and on site experience dealing with homeowners and installers.
Wallaby Windows is a home services contractor providing high-quality replacement window and door installation services to homeowners, contractors, and property owners.
Duties/Responsibilities:
<ul>
<li>Sourcing Subcontractors</li>
<li>Attending/coordinating final measure</li>
<li>Managing installation day</li>
<li>First in/last out on every job</li>
<li>Attending county inspection and putting in plugs after the job is complete</li>
<li>Estimating commercial jobs or materials only requests</li>
<li>Ordering and tracking materials for each job sold</li>
<li>Checking over received materials</li>
<li>Inputting job costs to CRM</li>
<li>Communicating with suppliers and scheduling deliveries</li>
<li>Communicating with homeowners throughout the customer journey</li>
<li>Supporting marketing efforts and growing brand awareness</li>
<li>Supporting sales with technical/product cost knowledge</li>
<li>Supporting sales with timely and accurate quoting</li>
<li>Ensures all legally required documents are kept up to date</li>
<li>Enforces Wallaby Windows Operations manual and policies</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Excellent organizational skills and attention to detail</li>
<li>Excellent written and verbal communication skills</li>
<li>Proficient in Microsoft Office Suite or similar software</li>
<li>Experience using a CRM preferred</li>
</ul>
Licenses:
<ul>
<li>Valid GA Drivers License required</li>
</ul>
Education and Experience:
<ul>
<li>High school diploma/GED required</li>
<li>Prior experience in home services or construction required</li>
<li>Hands on construction experience preferred</li>
<li>Managerial/Supervisor experience preferred</li>
<li>Prior experience in Windows and Doors preferred</li>
</ul>
Benefits:
<ul>
<li>Health Insurance</li>
<li>Retirement Plan</li>
<li>Company Truck</li>
<li>Sick Days</li>
<li>Federal Holidays</li>
<li>Paid Time Off</li>
<li>Training and Continuous Education</li>
<li>Employee discount for Merchandise</li>
</ul>
Note: We are a home-based organization with no local retail or office locations. The Field Operations Manager will primarily operate at the customer's home or business, traveling to and from locations throughout the day. The remaining time during working hours will be done from the individual's home or preferred location. Any separate work function to be conducted (team meetings, home shows, community events, etc) will be held at an agreed upon location within our territory.
Company DescriptionWallaby Windows is a home services contractor providing high-quality replacement window and door installation services to homeowners, contractors, and property owners. Core Values: In everything we do here at Wallaby Windows, we do so with the utmost respect and consideration for our customers, colleagues, and community. If you share the following values, we’d love to hear from you! 1. Integrity ● We are honest and humble ● We are trustworthy and genuine ● We do the right thing, always 2. Accountability ● We show up on time ● We take ownership to get the job done ● We are servant leaders 3. Self-motivated ● We are hard working ● We function with a growth mindset ● We are passionate about solving problems 4. Customer focused ● We demand quality ● We relentlessly pursue attention to detail ● We actively foster excellent communication ● We put ourselves in their shoes 5. Team player ● We take care of each other ● We know that we’re better together ● We are a family 
<h3>Company Description</h3>
Wallaby Windows is a home services contractor providing high-quality replacement window and door installation services to homeowners, contractors, and property owners.\r\n\r\nCore Values:\r\nIn everything we do here at Wallaby Windows, we do so with the utmost respect and consideration for our customers, colleagues, and community. \r\n\r\nIf you share the following values, we’d love to hear from you!\r\n1. Integrity\r\n ● We are honest and humble\r\n ● We are trustworthy and genuine\r\n ● We do the right thing, always\r\n2. Accountability\r\n ● We show up on time\r\n ● We take ownership to get the job done\r\n ● We are servant leaders\r\n3. Self-motivated\r\n ● We are hard working\r\n ● We function with a growth mindset\r\n ● We are passionate about solving problems\r\n4. Customer focused\r\n ● We demand quality\r\n ● We relentlessly pursue attention to detail\r\n ● We actively foster excellent communication\r\n ● We put ourselves in their shoes\r\n5. Team player\r\n ● We take care of each other\r\n ● We know that we’re better together\r\n ● We are a family

Project Manager Project Coordinator

<h3>Job Description</h3>
Job Description
Cognitive is seeking a Testing Manager to lead and oversee testing activities across multiple projects and programs. This role is responsible for driving quality assurance strategies, managing testing processes, and ensuring the delivery of high-quality software solutions.
The Testing Manager will coordinate testing efforts across manual and automated approaches and will work within environments leveraging Azure cloud technologies. The ideal candidate will bring strong leadership skills, experience with modern testing practices, and the ability to work effectively within Agile frameworks.
Duties Include:
<ul>
<li>Develop, implement, and maintain test strategies, plans, and processes to support high-quality software delivery.</li>
<li>Lead testing efforts across various testing types, including functional, integration, regression, performance, and user acceptance testing (UAT).</li>
<li>Manage and mentor a team of testers, fostering a collaborative and high-performing environment.</li>
<li>Oversee manual and automated testing efforts, ensuring testing coverage and effectiveness across projects.</li>
<li>Collaborate with development teams, project managers, and business stakeholders to define testing requirements and schedules.</li>
<li>Ensure testing processes support systems and applications deployed in Azure environments and align with cloud best practices.</li>
<li>Track and report on testing progress, defect trends, and key quality metrics to stakeholders.</li>
<li>Identify and manage risks related to testing and software quality.</li>
<li>Lead defect triage efforts and ensure timely issue resolution.</li>
<li>Continuously improve testing methodologies, tools, and processes to enhance efficiency and effectiveness.</li>
</ul>
Required Qualifications, Skills, and Experience:
<ul>
<li>Deep experience with Katalon testing tool including setup, configuration, and test suite management</li>
<li>Experience with API testing, web-based browser testing in Edge and Chrome, and automation</li>
<li>Experience with Section 508 guidelines and usability testing</li>
<li>Familiarity with OWASP, Application Security, and associated testing</li>
<li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li>
<li>Minimum 8 years of experience in software testing/quality assurance, with at least 3 years in a leadership or management role.</li>
<li>Strong experience with cloud-based testing, particularly in Microsoft Azure environments.</li>
<li>Solid understanding of software testing methodologies, tools, and best practices within Agile and iterative development environments.</li>
<li>Experience with test automation frameworks and tools.</li>
<li>Strong problem-solving and analytical skills with attention to detail.</li>
<li>Excellent communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams.</li>
<li>Ability to manage multiple projects and priorities simultaneously.</li>
<li>US Citizenship Required</li>
<li>Ability to obtain a Public Trust – Medium Background Investigation (MBI)</li>
</ul>

Testing Manager - Remote (WFH)

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Vision insurance</li>
</ul>
 ORGANIZATIONAL BACKGROUND Established in August 2016, Basecamp Consulting and Solutions is a dynamic Information Technology (IT) consulting firm committed to delivering results for our clients. Specializing in next-generation IT and digital transformation solutions, Basecamp Consulting and Solutions is dedicated to helping clients achieve success through trust, innovation, quality work, and a steadfast commitment to results. At Basecamp, we believe in the power of emerging technologies to propel our clients toward their goals. Our focus lies in business and IT modernization, utilizing Cloud solutions, cybersecurity, and cutting-edge application development. We pride ourselves on a team of talented professionals who are passionate about supporting our clients on their journey towards innovative outcomes. Basecamp Consulting and Solutions is dedicated to pushing the boundaries of IT consulting and we are equally committed to embodying these principles in every facet of our work. POSITION OVERVIEW Reporting to the Lead Account Executive, the Microsoft Defender for Endpoint Engineer shall provide advanced endpoint protection using Microsoft DfE. Integrate with SIEM and support threat response. REQUIRED QUALIFICATIONS 
<ul>
<li>Must be eligible for a Government Security Clearance</li>
<li>3+ years working in Microsoft GCC-H/GCC environments.</li>
<li>Experience in configuring, maintaining, and supporting Defender for Endpoint.</li>
</ul>

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