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Senior Developer, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 20% telecommuting permitted): Perform core critical path components. Mentor junior software developers. Lead developers on implementation and design discussions. Research and define technology solutions. Develop solutions focused on driving business outcomes. Design and deliver blueprints, signature solutions, application assets, cloud, and appliance-based offerings. Write testable and efficient code. Design layout/user interfaces. Gather and implement specifications and requirements based on technical needs. Create and maintain software documentation. Maintain, expand, and scale the application on Cloud and On-premises platforms. Lead a project team in delivering technical solutions to customer in the financial sector. Lead and coordinate the efforts in different internal Delivery Centers to deliver API Solutions for clients. Identify and bridge gaps in knowledge and experience for continued quality and on time delivery. Deliver new and complex high-quality solutions to clients in response to varying business requirements. Work closely with the client to build REST APIs leveraging on company's asset, tools and accelerators to provide direction and architectural design. Design, develop and implement application that will transfer call data from a third-party provider to client which includes design and development of multiple REST API services that will fulfill the client requirements using prominent technologies and adhere to client standards and align with the client custom infrastructure frameworks. Handle risk identification and management on the projects and track the same until the risks have been averted or mitigated. Report progress of development efforts to the internal and client senior management and executives. Utilize: Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services (AWS), Structured Query Language (SQL). Required: Bachelor's degree or equivalent and two (2) years of experience as a Software Developer or related. Two (2) years of experience must include utilizing Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services (AWS), Structured Query Language (SQL). $131997 to $150000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN163 in the subject line.

Senior Developer

SAP ABAP Application Developer, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US: Engage in the development and enhancement of complex interactive ABAP reports, custom ABAP tools, workflows, SECATT scripts, LSMW, BADI implementations, and Business Transaction Events (BTEs). Leverage object-oriented programming (OOP) principles. Participate in creating comprehensive workflows for document approvals and IDoc error reporting. Manage inbound and outbound processing of electronic bank statements, payment and acknowledgment files, treasury transactions, exchange rate files, Lockbox files, monthly finance files, inventory reconciliation processes, and open order data. Use SAP jobs through scheduled AUTOSYS while collaborating with middleware teams such as TIBCO, EDI, and MQFTE to resolve issues. Tackle challenges within the SAP SRM portal, optimize Shopping Cart creation, and craft WebDynpro developments. Serve as the point of contact for Kernel, Paymentric, Cadency, Vertex, MODELN, SOLMAN, and TIBCO upgrades. Analyze system performance, address ST22 short dumps, monitor tRFC queues, lock entries, and long-running work processes to ensure operational excellence. Design and implement the inbound processing for sales orders, PGI, shipment creation, material document posting, accounting document posting, and warehouse transactions for material movement, and purchasing documents using standard and custom IDocs. Develop ZEBRA labels and output forms using SAPscript, Adobe Forms, and SmartForms. Design and develop Fiori applications using ABAP backend services. Analyze and optimize ABAP programs for performance improvements. Monitor XI PI messages, customizing proxy messages and developing PI solutions for secure data transfer while also preparing for disaster recovery scenarios. Participate in decision making during critical production issues. Utilize: SAP Advanced Business Application Programming (ABAP) on HANA, SAP Workflow, SAP Exchange Infrastructure / Process Integration (XI/PI), SAP Sales and Distribution (SD), SAP Master Data Governance (MDG), Application Lifecycle Management (ALM) and Service Now, AutoSys Workload Automation. Required: Master's degree or equivalent in Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as an Application Developer or related. One (1) year of experience must include utilizing SAP Advanced Business Application Programming (ABAP) on HANA, SAP Workflow, SAP Exchange Infrastructure / Process Integration (XI/PI), SAP Sales and Distribution (SD), SAP Master Data Governance (MDG), Application Lifecycle Management (ALM) and Service Now, AutoSys Workload Automation. $150550 to $197400 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN158 in the subject line.

SAP ABAP Application Developer

Application Developer, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 80% telecommuting permitted): Design, implement, and configure Human Resources Time and Expense software for Project in a global implementation of SAP. Analyze business requirements and provide effective technical solutions for workflows, reports, interfaces, enhancements, security, and forms in Travel Management, Time Management, and Enterprise Structure modules in SAP to optimize business processes and increase efficiency. Implement and support the end-to-end rollout of SAP Concur throughout the complete lifecycle, including design, configuration, testing, defect resolution, and post-Go-live maintenance. Develop technical logic for Business Intelligence reports using SAP BW and HANA. Design, implement, and enhance the client interface for importing employee credit card files into SAP ECC. Prepare and review functional and technical specifications with ABAP development and GRC teams. Translate business requirements into functional design with object-oriented analysis and design. Prepare wireframes/screen mock-ups for screen layouts and navigation flow using SAP BUILD, and create use case scenarios and UML process flow models to finalize the design with project stakeholders. Perform functional design and implement configuration of SAP FIORI mobile applications on Android and iOS. Perform configuration updates, code review, testing, and analysis of issues for SAP FIORI upgrades and BOTs designed for automated expense audit processes, monitor ECC batch jobs, and provide technical resolution for failures. Leverage project management tools such as HP ALM and ServiceNow to research user-reported issues, identify root causes, and manage and provide resolutions for defects and incidents. Utilize: SAP ECC, SAP HANA Studio, SAP Concur, Oracle SQL Developer, Project Management, Code debugging and Cognos Reports. Required: Master's degree or equivalent in Computer Science or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a SAP Application Developer or related. One (1) year of experience must include utilizing SAP ECC, SAP HANA Studio, SAP Concur, Oracle SQL Developer, Project Management, Code debugging, and Cognos Reports. $190000 to $215000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN144 in the subject line.&nbsp; &nbsp;

Application Developer

Solutions Architect, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted): Own and progress opportunities through the qualification, definition, proof/evaluation, proposal and closure stages of the sales cycle with attention to timelines. Respond to the functional and business requirements and capabilities sections of RFI/RFPs. Engage with the sales representative and prospect to ensure a prospect's business needs can be addressed with company's go-to market capabilities. Analyze the prospect's business requirements and compose, validate, and present the best possible solution. Define POC/POV or custom demonstration scenarios and map functions of products to prospects' needs. Lead team on implementation of POC/POV's and custom demos. Define the prospect's target architecture that fulfills the business objectives. Work with the Account Executive to structure the proposal that meets the prospect's target architecture. Utilize: webMethods Integration Server, webMethods.io Integration and API Management, webMethods Designer, Mulesoft 4.0, AxWay Secure Transport. Required: Master's degree or equivalent in Computer Science, Mathematics, Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Consultant, Engineer or related. One (1) year of experience must include utilizing webMethods Integration Server, webMethods.io Integration and API Management, webMethods Designer, Mulesoft 4.0, AxWay Secure Transport. $160000 to $210000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN149 in the subject line.

Solutions Architect

<h3>Job Description</h3>
Job DescriptionJob Title: OCONUS Construction Project Controls Engineer / Scheduler Company Overview: The PCE is integral to the successful construction of a large, multi-building compound. Our client's dedication to excellence in project controls—including scheduling, invoicing, and change management—ensures that they meet the expectations of their clients in government sectors. **Note: The pay rate listed is the base pay with the overseas premium included Key Responsibilities: 
<ul>
<li>Review project plans and specifications to understand the scope and requirements.</li>
<li>Develop and maintain the project schedule in collaboration with the project team and subcontractors.</li>
<li>Monitor and report on-site and off-site construction activities to produce accurate monthly schedule reports.</li>
<li>Prepare and submit timely monthly invoices, ensuring accurate accounting of costs related to materials and labor.</li>
<li>Document potential changes and coordinate with the project team to preserve all relevant correspondence and records.</li>
</ul>
 Required Skills and Qualifications: 
<ul>
<li>General knowledge of commercial and government construction contracting methods.</li>
<li>Proficiency in Primavera (P6) software and understanding of Critical Path Method (CPM).</li>
<li>Excellent communication skills for professional interaction with clients and team members.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Minimum high school diploma/GED; Bachelor's degree in construction management or engineering preferred, along with relevant project controls experience. </li>
<li>Current Department of Defense secret security clearance or higher is required</li>
<li>Previous international and government contracting experience is preferred</li>
</ul>
Some of the Benefits Include: 
<ul>
<li>Medical, Dental, and Vision insurance. </li>
<li>401k </li>
<li>4 weeks of PTO </li>
<li>Company focus on employee growth &amp; development </li>
<li>Completion bonus </li>
<li>Housing provided/paid for </li>
<li>Monthly incidentals </li>
</ul>

OCONUS Construction Project Controls Engineer / Scheduler

<h3>Job Description</h3>
Job Description
RBR-Technologies is a small service-disabled veteran-owned information and technology business founded on the basic principle of delivering customer mission success. RBR-technologies prides itself on our commitment to mission success as exemplified by the trust our customers and contract partners place in us. From RBR's first employee to the present day, every team member has a passion for mission success. Since 2011, we have continued to employ the highest caliber of professionals whose success is attributed to the intelligence, dedication, and years of experience within many government organizations including the Intelligence Community (IC), Department of Defense (DoD), and Defense Information Systems Agency (DISA).
 
RBR-Technologies has an immediately available opening for an Enterprise Architect.
 
The Enterprise Architect leads and oversees all enterprise engineering initiatives supporting Department of State's systems across domestic data centers and overseas posts. This role provides technical leadership for physical and virtual hosting environments; including Windows, UNIX/Linux, IaaS, PaaS, and software-defined infrastructure, and plays a critical part in designing resilient, redundant, and scalable architectures. Responsible for engineering services, technical planning, and implementation activities supporting DoS's global infrastructure, ensuring secure and reliable operations while guiding cloud transition efforts and modernization strategies. This position requires strong leadership of a large engineering and operations staff and extensive experience delivering enterprise-scale infrastructure solutions.
RESPONSIBILITIES
<ul>
<li>Lead and manage an engineering team responsible for designing, implementing, and maintaining physical and virtual hosting environments across domestic and overseas locations.</li>
<li>Provide engineering services for Windows and UNIX/Linux servers, hypervisors, converged infrastructure, IaaS/PaaS platforms, and cloud-transition architectures.</li>
<li>Oversee enterprise-wide engineering and implementation of LAN and data center configurations, including network integration with Department of State (DoS) managed environments.</li>
<li>Develop operational designs for mission-critical systems, ensuring resilience, redundancy, disaster recovery capability, and cross-data-center failover (active/active and active/passive).</li>
<li>Plan, prioritize, and execute multiple engineering projects in parallel while maintaining alignment with production operations.</li>
<li>Manage the implementation of technical changes, design enhancements, and process improvements in highly complex enterprise environments.</li>
<li>Collaborate with architects, developers, operations teams, and customer stakeholders to translate business and technical requirements into actionable engineering solutions.</li>
<li>Support the transition of applications/systems into cloud environments and hybrid architectures.</li>
<li>Develop detailed project plans, engineering design documents, and implement roadmaps for new capabilities, features, or infrastructure solutions.</li>
</ul>
REQURIED QUALIFICATIONS
<ul>
<li>Active Top Secret (TS) clearance.</li>
<li>Master's degree in computer science, Information Technology, Management or a related field and 15+ years of relevant experience.</li>
<li>Demonstrated experience managing the implementation of technical and process changes in complex enterprise infrastructure environments.</li>
<li>Proven ability to collaborate with internal and external stakeholders, including architects, developers, and operations personnel, to gather requirements and design infrastructure capabilities.</li>
<li>Demonstrated experience planning, prioritizing, and successfully delivering multiple concurrent engineering projects in coordination with production operations.</li>
<li>Experience engineering solutions in both cloud and on-premises environments, including hybrid architectures and cloud transition strategies.</li>
<li>Experience supporting the transition of systems/applications into cloud hosting environments (IaaS/PaaS/hybrid).</li>
<li>Strong experience designing resilient architectures with redundancy, automated failover, disaster recovery, and multi-site hosting capabilities.</li>
<li>Expertise with Windows and UNIX/Linux server platforms, virtualization technologies, networking, and enterprise storage.</li>
<li>Experience developing technical project plans, engineering documentation, and implementation designs</li>
</ul>
 
A career at RBR-Technologies doesn't mean you have to make sacrifices in other areas of your life.
<ul>
<li>Best in class health benefits plan</li>
<li>Generous 401k with matching</li>
<li>Flexible work policies and schedules (dependent upon contract)</li>
<li>Generous Paid Time Off + All Federal Holidays</li>
<li>Special paid leave for: Bereavement, Voting, Military, and more</li>
<li>Paid Volunteer Hours for Community Outreach</li>
<li>Paid Parental Leave</li>
<li>Family-Friendly Company Paid Events</li>
<li>Annual Pet Insurance Benefit</li>
</ul>
 
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at RBR-Technologies, where employment is based on personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, termination, and all other conditions of employment.

Enterprise Architect

<h3>Job Description</h3>
Job Description
About NDi:
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply.
Job Description:
Network Designs, Inc. is currently seeking a Help Desk Specialist to provide exceptional customer support within our IT department. This pivotal role involves phone and in-person support to users across a range of issues particularly EVOIP (Avaya and MS Teams), the Help Desk Specialist ensures the smooth operation of our technological services.
Requirements:
<ul>
<li>U.S. Citizenship is required</li>
<li>Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph.</li>
<li>This position is onsite 5/days a week in Washington D.C.</li>
</ul>
Qualifications and Experience:
<ul>
<li>Bachelors of Science, Computer Science or related</li>
<li>Minimum of 8+ years' related experience</li>
<li>IT management certifications or technical support certifications preferred</li>
<li>Proven experience in IT support or help desk roles.</li>
<li>Strong technical knowledge of Windows desktop applications and troubleshooting hardware/software issues.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Exceptional customer service orientation and interpersonal skills.</li>
<li>Familiarity with ITSM ticketing systems, preferably ServiceNow.</li>
<li>Experience in a government contracting environment is a plus.</li>
</ul>
Responsibilities:
<ul>
<li>Serve as the primary point of contact for all IT help desk inquiries, ensuring timely and accurate resolution of issues. </li>
<li>Provide phone, email and in-person support for a variety of IT-related issues specifically in telephony, eVOIP, collaboration </li>
<li>Responsible for tracking, prioritizing, and resolving help desk tickets. </li>
<li>Coordinate with the IT team to troubleshoot hardware and software issues, ensuring minimal downtime and disruption. </li>
<li>Stay updated on new technologies and industry trends to enhance help desk operations and user support. </li>
<li>Support extended hour and weekend support as required by mission or emergencies.</li>
</ul>
Compensation and Benefits:
At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.
Veterans First Commitment:
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.
Commitment to Diversity:
NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.
Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!

Senior Help Desk Specialist

<h3>Job Description</h3>
Job Description
Onsite role. In-Person Interview.
Candidate must have technical proficiency for testing Software Applications along with proficiency in Jira. Candidates should be able to participate in the entire development lifecycle from design through deployment. Ability to perform requirements review, write test cases, automate test cases, execute test cases, and create defects is essential. Be able to communicate to the Project Team for defects/issues identified during testing.
The QA Tester will work in an Agile Team environment to perform software application testing to verify and validate the application requirements are covered, to and improve our internal and client-facing environment.
The QA Tester will be working in a supportive and fast-paced team with the development team and opportunities to increase your professional knowledge.
 The Candidate will be responsible for the following:
<ul>
<li>Performing Software Application Testing ofcustomized solutions within the software platform to support critical businessfunctions and meet the project objectives, client use requirements and companygoals</li>
<li>Write automated test scripts based on the User Stories and develop a methodology</li>
<li>Communication with project management, clients, and other developers to ensure effective collaboration throughout the testing phase as a team player</li>
<li>Knowledge of the database understanding and schemas to validate the test results</li>
<li>Knowledge in API testing and understanding the wireframes in Figma/XD.</li>
<li>Maintaining a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives and innovate ways to meet mission goals successfully.</li>
<li>Direct interaction with clients, managers, and end users is necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal and external instances.</li>
<li>Collaboration with various internal departments,including development and operations, to ensure new DMV application supportsinternal needs relating to functionality and performance.</li>
</ul>
Minimum Qualifications / Skills
<ul>
<li>Bachelor’s degree in computer science or related field</li>
<li>8+ years’ experience in software testing / QA.</li>
<li>Experience with test case management and defect tracking tools (JIRA).</li>
<li>Experience with test automation tools and frameworks (Selenium, ACCELQ).</li>
<li>Strong understanding of software development lifecycle (SDLC).</li>
<li>Must worked with version control.</li>
<li>Excellent verbal/written communication skills.</li>
<li>Strong analytical skills, attention to detail.</li>
</ul>
Preferred / Desirable Qualifications
<ul>
<li>Automation testing experience (e.g. Selenium, ACCELQ).</li>
<li>Security testing knowledge.</li>
<li>Experience in REST API along with integration testing.</li>
</ul>
Skills:
<ul>
<li>6 years Extensive experience with Microfocus Test Tools ALM</li>
<li>6 years Experience with Jira</li>
<li>10 years Extensive experience in Testing Reports.</li>
<li>10 years Good SQL skills to write SQLs to fetch data from PS tables, for validating table data and testing.</li>
<li>10 years Communication with project management, clients, and other developers to ensure effective collaboration throughout the testing phase.</li>
<li>10 years Candidates should be able to participate in the entire development lifecycle from design through deployment.</li>
<li>8 years Ability to perform requirements review, write test cases, execute test cases, and create defects is essential.</li>
<li>6-10 yrs. adapting functional business requirements/processes to technical solutions based upon enterprise application solution sets</li>
<li>6-10 yrs. experience with one or more of following: investment analysis, data warehousing, e-commerce, ROI analysis, HR analysis, info dissemination</li>
<li>6-10 yrs. experience with ERP management processes such as knowledge mgmt., supply chain mgmt., material mgmt., logistics, and procurement - Highly desired</li>
<li>Bachelor’s degree in IT or related field or equivalent experience</li>
</ul>
Company DescriptionServing Commercial, State, &amp; Government Organizations With Right People &amp; Technology 
<h3>Company Description</h3>
Serving Commercial, State, &amp; Government Organizations With Right People &amp; Technology

Automation QA Tester

<h3>Job Description</h3>
Job Description
About NDi:
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply.
Job Description:
We are seeking a skilled Semior Unified Communication Specialist to design, build, test, document, and support a robust Microsoft Teams Voice deployment for an extensive environment of over 800 sites. The role will encompass support across a hybrid environment that includes legacy Avaya and Nortel systems, VOIP telephony, and a diverse set of voice services.
Requirements:
<ul>
<li>U.S. Citizenship is required</li>
<li>Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph. </li>
<li>This role is onsite 5days/ week in DC.</li>
</ul>
Qualifications and Experience:
<ul>
<li>Bachelor's Degree in Information Systems, Computer Science, Business Systems, or related IT Management or equivalent combination of education, training, and work experience</li>
<li>8+ years of computer science experience and engineering for Unified Communications Systems. </li>
<li>Extensive understanding of Avaya/Cisco/Managed Secure Telephony Platform (MSTP)/Microsoft TAC/Power BI.</li>
<li>Experience working in an Agile organization using SAFe</li>
</ul>
Responsibilities:
<ul>
<li>Oversee deployment activities for Microsocft Teams Telephony Deployment across the enterprise.</li>
<li>Manage and troubleshoot Avaya and Microsoft Teams Telephony.</li>
<li>Oversee all engineering activities related to Unified Communications configuration and ensure proper endpoint connectivity.</li>
<li>Resolve technical issues within systems, troubleshoot performance problems, and ensure efficient operations.</li>
<li>Ensure that solutions are configured and optimized to meet business needs.</li>
<li>Maintain and support EVoIP (Enterprise Voice over IP) systems, ensuring peak performance.</li>
<li>Provide essential back-end engineering support for troubleshooting and resolving T4 tickets related to telephony issues, ensuring timely and effective solutions.</li>
<li>Provide business process modeling and reengineering support.</li>
<li>Provide secure reach-back support.</li>
<li>Ensure that technical strategies align with business needs.</li>
</ul>
Compensation and Benefits:
At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.
Veterans First Commitment:
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.
Commitment to Diversity:
NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.
Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!

Senior Unified Communications Engineer

<h3>Job Description</h3>
Job Description
Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah.
If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too.
Essential Job Duties
<ul>
<li>Use software to remotely access client computers to remotely troubleshoot and diagnose our customer’s network connectivity with multi-functional devices such as copiers and scanners.</li>
<li>Communicate with customers via phone, email, etc. to gather information for troubleshooting.</li>
<li>Work closely with sales representatives, customers, and field technicians to resolve network related problems.</li>
<li>Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.</li>
</ul>
Qualifications
<ul>
<li>0-2 Years of experience working with TCP-IP Networking</li>
<li>Some computer knowledge mixed with a willingness and capability to learn.</li>
<li>Natural problem-solving ability combined with a passion for fantastic customer service.</li>
<li>Excellent written and oral communication skills.</li>
<li>Ability to work in a fast-paced environment.</li>
</ul>
Preferred, but not required Qualifications:
<ul>
<li>Associates degree preferred</li>
<li>Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred.</li>
<li>Network+ or A+ Certifications a plus.</li>
<li>Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred.</li>
</ul>
Benefits
<ul>
<li>Advancement and growth into leadership roles.</li>
<li>Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc.</li>
<li>Team-player environment.</li>
<li>Medical/Dental/Vision/Life insurance plans.</li>
<li>Matched 401k.</li>
<li>PTO, Vacation, Sick Leave.</li>
<li>FSA/HSA programs.</li>
</ul>
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#LI-Onsite

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