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<h3>Job Description</h3>
Job DescriptionOperations Manager - Electrical construction
If you are a Electrical Operations Manager or PX with Electrical Construction experience, please read on!
Join a long tradition of electrical work in your local area, we are always looking for driven and passionate individuals who desire a challenging and rewarding career. We know that our employees are our greatest asset and we invest in them to give them exactly what they need to succeed! We are committed to exceeding our clients expectations. We add value to our clients through our passionate team committed to achieving excellence and creating relationships built to last. If you are a electrical Px or Ops Manager please go ahead and apply!
What You Will Be Doing
- Be accountable for the management of assigned projects and teams including the performance, profitability, and ultimately adding value to multiple projects. - Perform all work within an established time frame and ensures that work is done in conformance with quality work standards, projected man-hours, within established Company guidelines and regulatory compliance requirements. - Manage schedules, participates in and/or conducts project meetings. - Manage the project, supervisors and workers in accordance with the policies and procedures
What You Need for this Position
- 5+ years of experience managing large ground up electrical projects&nbsp; - Experience managing the project, supervisors and workers in accordance with the policies and procedures - Strong budget tracking, labor tracking, and scheduling skills - Experience in the electrical field a plus
What's In It for You
- 180-225k depending on project experience - Truck or allowance depending on location - Vacation/PTO - Medical - Dental - Vision - Bonuses - 401k - Relocation
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 01/25/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.&nbsp; CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at&nbsp;<a href="mailto:Benefits@CyberCoders.com" target="_blank">Benefits@CyberCoders.com</a>&nbsp;to make arrangements.

Operations Manager - Electrical construction

<h3>Job Description</h3>
Job Description
Summary:
This is a full-time position that provides administrative support to ArmadaGlobal. This person will report to the VP, Digital Innovation of Armada Administrators for supervision purposes. This position is responsible for maintaining the Salesforce database and applications. Position will act as user support and help desk for Salesforce users. 
Tasks/Responsibilities:
<ul>
<li>Manage IT and security requests for the SOC 2 Type 2 Annual Audit; ensure compliance with relevant security and privacy standards, collaborate with internal and external partners, and provide documentation upon request.</li>
<li>Manage Outsource Help Desk, ensuring reported issues are promptly addressed and resolved.</li>
<li>Manage organizational security; enforce security policies and best practices to safeguard the company’s IT infrastructure and data and regularly assess and enhance security measure to mitigate risks.</li>
<li>Manage vendor relationships, ensuring that contracts, service level agreements, and deliverables are met. Evaluate vendor performance and make recommendations as needed to ensure timely and cost-effective services.</li>
<li>Oversee Salesforce activity and development.</li>
<li>Conducts regular database maintenance and performance monitoring. Address any issues to ensure optimal database functionality and reliability.</li>
<li>Assists with application and user support, including troubleshooting and resolving application issues.</li>
<li>Monitor multi-database synchronizations for accuracy. </li>
<li>Regularly test systems for weaknesses and identify areas of improvement. Propose and implement solutions to enhance system performance, security, and functionality.</li>
<li>Maintain Data Dictionary and standard data control procedures to ensure consistency, accuracy, and security of data.</li>
<li>Such other duties or tasks to assist the department or organization as the supervisor may deem necessary.</li>
</ul>
Skills/Requirements:
<ul>
<li>Bachelor’s degree in information security, IT, Business, or a related field.</li>
<li>5+ years of experience in IT infrastructure, SaaS, IT security, compliance, vendor management, or related roles.</li>
<li>Experience managing SOC 2 Type 2 audits and security frameworks (ISO 27001, NIST, etc.) strongly preferred.</li>
<li>Strong understanding of IT security controls, risk management, and compliance.</li>
<li>Familiarity with security tools, cloud platforms, and compliance automation software.</li>
<li>Hands-on experience with vendor risk management and security assessments.</li>
<li>Must be proficient in MS Word, Excel, and Outlook.</li>
<li>Excellent verbal, written communication and analytical skills required.</li>
<li>Must be able to work in a fast-paced environment with demonstrated ability to handle multiple tasks.</li>
<li>Must possess the ability to maintain confidentiality.</li>
<li>Needs to be receptive to and accepting guidance from others.</li>
<li>Ability to deal with difficult people and problems</li>
<li>Able to work well in a team environment and with a diverse group of people.</li>
<li>Experience with high level data management and databases</li>
</ul>
Salary Information:
In accordance with Maryland’s Equal Pay for Equal Work Act, we are committed to providing transparent wage information for all posted job opportunities. The wage range for this position is $79,000 - $89,000 per year. Compensation is determined based on factors such as experience, qualifications, and internal equity.
Benefits:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Employer-sponsored Health Savings Account or Employer-paid enrollment in an Armada supplemental insurance plan</li>
<li>Flexible Spending Accounts (medical and dependent care)</li>
<li>Employer-paid life insurance</li>
<li>Employer-paid long term disability insurance</li>
<li>Short-term disability insurance</li>
<li>401(k) retirement plan with employer match</li>
<li>Paid time off</li>
<li>Eleven paid holidays per year</li>
<li>Free access to onsite gym at Hunt Valley office location</li>
<li>Patient to Physician matching service</li>
<li>Travel assistance program</li>
<li>Employee assistance program (EAP)</li>
<li>Employee referral bonus program- earn up to $1500 per hire</li>
<li>Professional development opportunities</li>
<li>Voluntary benefits and discount programs</li>
<li>Hybrid work environment (Tuesday-Thursday in office)</li>
<li>Company events</li>
<li>Employer-sponsored philanthropy initiatives</li>
</ul>
 Armada follows a hybrid work structure where employees work in-office three days per week (Tuesday - Thursday) and remotely for the remaining two (Monday and Friday).

Information Technology Manager

<h3>Job Description</h3>
Job Description
Overview
JST is currently seeking a Key Management Infrastructure (KMI) Operating Manager to support our security team in maintaining cybersecurity services and solutions for securing and protecting sensitive data within a government environment. The KMI Operating manager will manage operating processes and procedures within the KMI environment. Review, revise and develop Standard Operating Procedures and Maintenance Operation Procedures. 
This is a full-time position located in Washington, DC. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply. 

Key Management Infrastructure (KMI) Operating Manager Responsibilities
<ul>
<li>Initialization and endorsement of proprietary End Cryptographic Units (ECU)</li>
<li>Safeguarding, accounting for, and processing of COMSEC material and the initialization and endorsement of proprietary End Cryptographic Units in strict conformance with NSA CSS Policy Manual 3-16 and related security doctrine</li>
<li>Receipt, custody, safeguarding and destruction of COMSEC material</li>
<li>Handling Fill devices and performing software updates</li>
<li>Troubleshooting COMSEC equipment and processes</li>
<li>Ordering COMSEC Material and Key Management Planning</li>
<li>Maintain a record of COMSEC Custodians and Alternates</li>
<li>Perform COMSEC inventories and ensure audits are conducted of each COMSEC account</li>
<li>Conduct semi-annual inventories</li>
<li>Conduct Local Element inspections</li>
</ul>

Key Management Infrastructure (KMI) Operating Manager Qualifications
<ul>
<li>Bachelors degree </li>
<li>12 years of experience within a KMI or similar role </li>
<li>IAT Level II certification required (CCNA Security, CySA+ **, GICSP, GSEC, Security+ CE, CND, SSCP)</li>
<li>Professional verbal and written communication skills</li>
<li>Strong Microsoft Office Suite skills </li>
<li>Must be very organized </li>
<li>Highly motivated</li>
<li>Must be able to sit and stand for long periods of time</li>
<li>Occasional overtime and travel may be required</li>
</ul>

Required Clearances and Screenings
<ul>
<li>Active Top-Secret Clearance is required</li>
<li>MUST be able to successfully pass a drug screen and background check</li>
</ul>

About Joint Strategic Technologies (JST) 
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development. 
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement. 
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment. 
 Job Posted by ApplicantPro

Key Management Infrastructure (KMI) Operating Manager

<h3>Job Description</h3>
Job Description
Position Overview
&nbsp;
&nbsp;
We are looking for a motivated Project Planner / Junior Design Support person who wants to grow into a design and engineering role. This position supports our design and manufacturing workflow by reviewing drawings, preparing job packets, and assisting with project coordination.
&nbsp;
This is a great opportunity for someone interested in mechanical design, manufacturing, or engineering who wants hands-on experience with SolidWorks and real-world projects.
&nbsp;
&nbsp;
Key Responsibilities
&nbsp;
&nbsp;
<ul>
<li>Open and review drawings in SolidWorks and PDF format</li>
<li>Check prints for completeness, accuracy, and basic manufacturability</li>
<li>Organize and prepare job packets for production</li>
<li>Track project documentation and revisions</li>
<li>Communicate with designers, programmers, and shop personnel</li>
<li>Assist with basic project planning and scheduling tasks</li>
</ul>
&nbsp;
&nbsp;
&nbsp;
Preferred Skills &amp; Qualifications
&nbsp;
&nbsp;
<ul>
<li>Basic experience with SolidWorks (or similar CAD software)</li>
<li>Ability to read and understand mechanical drawings</li>
<li>Strong attention to detail and organization</li>
<li>Interest in design, engineering, or manufacturing</li>
<li>Basic computer skills (Excel, PDF, file management)</li>
<li>Willingness to learn and grow into a design role</li>
</ul>
&nbsp;
&nbsp;
&nbsp;
Nice to Have (Not Required)
&nbsp;
&nbsp;
<ul>
<li>Technical school, engineering coursework, or shop experience</li>
<li>Familiarity with machining or manufacturing processes</li>
</ul>
&nbsp;
&nbsp;
&nbsp;
What We Offer
<ul>
<li>Hands-on training and mentorship in design and manufacturing</li>
<li>Opportunity to grow into a design or engineering position</li>
<li>Flexible part-time schedule</li>
<li>Stable, long-term opportunity with a growing company</li>
</ul>
How to Apply
Please send your resume and a brief introduction explaining your interest in design and manufacturing to:
<a href="mailto:Jeff.ferguson@prodieco.com" target="_blank">Jeff.ferguson@prodieco.com</a>

Project Planner / Junior Design Support (Full-Time - 40 hrs/week)

<h3>Job Description</h3>
Job Description
BIM Project Manager – Large-Scale Electrical Construction
 
Harrison Gray Search has partnered with the largest commercial and industrial electrical contractor in the Southeastern United States. With a legacy spanning over 100 years, our client is one of the most respected names in the industry. We are seeking a VDC/BIM Project Manager to lead Building Information Modeling (BIM) efforts for high-profile "mega-projects" across North Carolina and the surrounding region. This is a leadership role designed for an expert who can bridge the gap between virtual design and field operations.
 
Location: Carolinas/Regionally Mobile (Charlotte, Raleigh, Greensboro, Fayetteville, NC | Columbia, SC)
Travel: Site travel required; Per Diem provided.
 
The Role: The BIM Project Manager owns the project-level leadership for BIM execution. You will define scope, manage schedules, and ensure seamless coordination between Engineering, Trimble, Operations, General Contractors, and other trades.
 
Key Responsibilities:
<ul>
<li>Project Leadership: Own the BIM project scope, schedule, and budget. Ensure all deliverables meet company standards.</li>
<li>Coordination: Lead BIM coordination meetings and maintain visibility on project risks or resource needs.</li>
<li>Team Management: Manage and mentor a team of VDC/BIM Leads and Specialists, fostering a collaborative environment.</li>
<li>Workflow Optimization: Utilize Monday.com for project tracking and support continuous improvement initiatives, including software piloting and new workflow development.</li>
<li>Stakeholder Liaison: Represent the BIM department in high-level discussions with Operations, Preconstruction, and General Contractors.</li>
</ul>
Qualifications
<ul>
<li>Technical Mastery: Advanced proficiency in Revit, NavisWorks, and AutoCAD.</li>
<li>Industry Knowledge: Strong understanding of electrical installation, general construction, and the ability to read complex electrical drawings.</li>
<li>Leadership Experience: Proven ability to manage teams and mentor junior staff (VDC/BIM Leads).</li>
<li>Soft Skills: High-level communication, time management, and the ability to maintain teamwork in high-pressure environments.</li>
<li>Field Experience: Prior experience in the field is highly preferred.</li>
</ul>
Education &amp; Prerequisites
<ul>
<li>Demonstrated mastery in BIM modeling.</li>
<li>Strong organizational and risk-management skills.</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li>
</ul>
Benefits &amp; Growth
<ul>
<li>Competitive salary and Per Diem for travel.</li>
<li>401k with company match.</li>
<li>Comprehensive Paid Time Off (PTO).</li>
<li>Exceptional professional growth opportunities within a 100-year-old industry leader.</li>
</ul>

VDC/BIM Project Manager

<h3>Job Description</h3>
Job DescriptionZoox's Hardware Software Integration team is responsible for ensuring various hardware subsystems work reliably on our vehicle platform on a day-to-day basis. You will oversee the deployment of next-generation compute, sensor, and data networking systems for autonomous vehicles.&nbsp;&nbsp; This role is essential and fundamental to the execution stage of Zoox's vehicle program, ensuring that hardware systems operate predictably at all times. You will also be responsible for supporting bring-up and manufacturing operations for the vehicle. You will have excellent communication skills and are excited about being the first responder to triage and debug difficult hardware-software integration issues. In this role, you will:
<ul>
<li>Lead and drive debugging of hardware-software issues to closure. Identify and work with key cross-functional partners to root cause and provide resolution</li>
<li>Provide feedback to engineering teams to improve future product versions</li>
<li>Understand the vehicle assembly and test requirements and come up with test plans and specifications to support manufacturing operations</li>
<li>Develop test automation, leverage in-house analysis tools to perform debugging and improve test coverage, and enhance test infrastructure</li>
<li>Develop new processes and human workflows to improve fleet stability</li>
</ul>
Qualifications
<ul>
<li>BS or MS in Electrical Engineering, Computer Science, or related fields with a minimum of 2+ years of relevant industry experience</li>
<li>Experience and skill in determining the root cause of complex issues involving HW, FW, and SW</li>
<li>Experience with hardware interfaces such as Ethernet, CAN, USB, UART, LIN. I2C, SPI, etc and related testing/debugging tools</li>
<li>Familiarity with requirements and test case development</li>
<li>Fluency in Python or similar scripting language, git/version management tools, SW debugging tools</li>
</ul>
Bonus Qualifications
<ul>
<li>Working knowledge of requirements management tools such as Polarion/JIRA</li>
<li>Strong EE fundamentals with familiarity in microcontroller-based systems, high-speed signals, sensing, power electronics, BT/LTE/NFC</li>
<li>Working knowledge of schematic design, PCB layout, and electrical characterization equipment (oscilloscopes, spectrum analyzers, etc.)</li>
</ul>
Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.About ZooxZoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn AccommodationsIf you need an accommodation to participate in the application or interview process please reach out to <a href="mailto:accommodations@zoox.com" target="_blank">accommodations@zoox.com</a> or your assigned recruiter. A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Hardware Software Integration Engineer

<h3>Job Description</h3>
Job Description
System Innovation is a small business that has an outstanding track record. We are thought leaders at the forefront of innovation in Science, Technology, Engineering, and Math (STEM) who are creating widespread impact.&nbsp;&nbsp;&nbsp; Whether we are expanding the boundaries of scientific knowledge or advancing the technological state of the art, we provide solutions to complex problems of national and global importance.&nbsp; Our unwavering sense of purpose and passion drives us to help our customers, teammates, and communities succeed.
System Innovation is seeking a highly motivated Digital Engineering SME who is passionate about using Digital Engineering to address our customers’ most challenging problems. In this role, the candidate will lead the systems engineering efforts to design, develop and use a digital thread/digital twin framework for additive manufacturing in the Department of the Air Force (DAF).&nbsp; This is providing a groundbreaking framework that will be used across the DAF.&nbsp; As a result, the SME is also responsible for coordinating across the DAF (i.e., SAF/AQ, AFRL, AFLCMC, RSO, Warner Robbins AFB and the Digital Transformation Office) industry, and academia to develop training, policy, and guidance to advance the state of practice.&nbsp;
Digital Engineering responsibilities:
<ul>
<li>Lead Model Based System Engineering (MBSE) activities to identify requirements and relationships, architecture, and testing for the Digital Twin/Digital Thread framework for additive manufacturing. &nbsp;</li>
<li>Define and mitigate risks and opportunities.&nbsp;</li>
<li>Apply business process improvement practices to re-engineer methodologies and principles.</li>
<li>Build a community of practice across the Air Force, Industry, and Academia.&nbsp; Collaborate with internal and external stakeholders to advance the state of practice.</li>
<li>Develop policy, guidance, and training for Digital Engineering (to include Digital Thread/Digital Twins).</li>
<li>&nbsp;Develop briefings and assessments to a variety of audiences: government sponsors, prime contractors, professional societies, and academia &nbsp;</li>
</ul>
Qualifications
<ul>
<li>B.S. (desired - M.S. or Ph.D.)&nbsp; in an engineering discipline or related field</li>
<li>Minimum 2+ years, up to 10+ years of SE/MBSE experience</li>
<li>Strong understanding of how system requirements, design, analysis, verification and validation activities are enabled by MBSE across the engineering lifecycle</li>
<li>A self-starter with a passion for Digital Engineering, learning, and continuous improvement; and&nbsp;&nbsp; demonstrated experience in Digital Engineering.</li>
<li>&nbsp;Strong analytical and problem-solving capabilities in large scale projects</li>
<li>&nbsp;Proficiency in one or more of the programming languages for quantitative analyses (ex. MATLAB, Mathematica, Python, R).</li>
<li>Proficiency in SysML&nbsp;and Cameo.</li>
<li>Strong oral and written communication skills.</li>
</ul>
Clearance&nbsp;
<ul>
<li>Must be eligible for a Department of Defense security clearance.</li>
</ul>
System Innovation&nbsp;Key Differentiators
**Highly Competitive Salary and Bonuses
**Professional Development
**Growth Opportunities&nbsp;
&nbsp;
&nbsp;

Digital Engineering Subject Matter Expert (SME)

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Signing bonus</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 General ApplicationEarth Resources Corporation (ERC) At ERC, were always looking for talented, hardworking, and safety-minded individuals to join our team. Even if you dont see a current opening that matches your skills, we invite you to complete our General Application. Your application will be kept on file and reviewed as new opportunities become available in areas such as: 
<ul>
<li>Heavy Equipment Operators </li>
<li>Construction Laborers </li>
<li>CDL Drivers </li>
<li>Mechanics &amp; Shop Support </li>
<li>Project Management &amp; Administrative Roles </li>
</ul>
Why Work at ERC? 
<ul>
<li>Competitive pay and benefits </li>
<li>Weekly payroll with direct deposit </li>
<li>401(k) with company match </li>
<li>Medical, dental, and vision insurance </li>
<li>Company-paid life insurance </li>
<li>Paid orientation and safety training </li>
<li>A culture built on safety, quality, and teamwork </li>
</ul>
How It Works 
<ol>
<li>Submit your general application online.</li>
<li>Our HR team will review your application and keep it active in our system.</li>
<li>When a position opens that matches your skills and experience, we may contact you for an interview.</li>
</ol>
Apply today and take the first step toward a career with Earth Resources Corporation!

Application

<h3>Job Description</h3>
Job Description
Electrical Project Manager – Commercial Construction Location: DC / Baltimore Area
We are seeking an experienced Electrical Project Manager to join a growing electrical contractor supporting large commercial projects throughout the DC and Baltimore markets.
The ideal candidate will have a strong background managing complex commercial electrical projects from preconstruction through closeout. Experience supporting data center and mission-critical environments is a strong plus.
Responsibilities:
<ul>
<li>Manage large-scale commercial electrical projects from award through completion</li>
<li>Oversee budgets, schedules, manpower planning, and material procurement</li>
<li>Coordinate with owners, general contractors, engineers, and field leadership</li>
<li>Review contracts, change orders, submittals, and RFIs</li>
<li>Ensure projects are delivered on time, within budget, and to quality and safety standards</li>
<li>Support project forecasting, cost reporting, and risk management</li>
<li>Provide leadership and direction to project teams and field staff</li>
</ul>
Qualifications:
<ul>
<li>5+ years of experience as an Electrical Project Manager for an electrical contractor</li>
<li>Proven experience running large commercial electrical projects</li>
<li>Data center and/or mission-critical project experience is a plus</li>
<li>Strong understanding of electrical systems, construction processes, and project controls</li>
<li>Ability to manage multiple projects and deadlines</li>
<li>Excellent communication and leadership skills</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Competitive salary and bonus potential</li>
<li>Comprehensive benefits package</li>
<li>Vehicle allowance or company vehicle (if applicable)</li>
<li>Long-term growth opportunity with a stable contractor</li>
</ul>
If you’re an electrical project manager looking for a long-term opportunity in the DC/Baltimore area with strong project work and growth potential, we’d like to connect.

Electrical Project Manager

<h3>Job Description</h3>
Job Description
At Core Value Insurance Group (CVIG), we don't just offer jobs-we build careers. We are a fast-growing, family-owned organization specializing in Medicare Sales Operations, supporting a nationwide team of licensed Agents, Enrollment Specialists, and corporate staff. Our operation relies on best-in-class technology, compliant call center systems, and a high-performance culture to deliver exceptional service to Medicare beneficiaries across the country.
With years of experience in the Medicare marketplace, CVIG operates a high-volume, regulated sales environment where uptime, security, and system reliability are critical. The IT Support Specialist will play a key role in supporting our Medicare call center and corporate teams by ensuring workstations, telephony platforms, collaboration tools, and business applications are secure, compliant, and running at peak performance.
This is a hands-on, in-office role for a technically strong, customer-focused professional who enjoys solving problems end-to-end and serving as the go-to IT resource in a fast-paced call center environment.

Responsibilities
End-User Support
<ul>
<li>Provide in-person and remote technical support for Windows 10/11 workstations, laptops, mobile devices, and office hardware.</li>
<li>Troubleshoot connectivity issues (Wi-Fi, Ethernet, VPN), audio/video problems, and general performance issues.</li>
<li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint, and common browser tools.</li>
<li>Assist both in-office and remote Agents with MFA, account access, and basic home network troubleshooting.</li>
</ul>
Printers &amp; Office Equipment
<ul>
<li>Support and maintain office printers and copiers, including drivers, print queues, scanning, networking, paper jams, and supply tracking.</li>
<li>Coordinate equipment repairs, replacements, warranties, and vendor support.</li>
</ul>
Conference Rooms &amp; A/V
<ul>
<li>Support Microsoft Teams meetings, microphones, speakers, displays, docking stations, and cameras.</li>
<li>Set up and test conference rooms and executive meetings for high-visibility calls and trainings.</li>
</ul>
Telephony / Call Center Systems
<ul>
<li>Support VoIP and call center platforms (user provisioning, softphones, headsets, call queues, routing, basic IVR changes, and number assignments).</li>
<li>Troubleshoot call quality issues including latency, jitter, device configuration, and network-related problems.</li>
<li>Partner with telephony vendors and managed service providers for escalations and system improvements.</li>
</ul>
Business Applications &amp; CRM
<ul>
<li>Assist users with CRM access, permissions, workflow issues, and basic troubleshooting (e.g., Go High Level or similar platforms).</li>
<li>Perform light database and data-hygiene tasks such as exports, imports, and basic integrations support.</li>
</ul>
Onboarding &amp; Offboarding
<ul>
<li>Handle onboarding and offboarding for Agents and staff, including workstation setup, account provisioning, MFA configuration, telephony profiles, and access requests.</li>
<li>Prepare and deploy laptops via Intune/Autopilot or imaging; ship equipment to remote employees as needed.</li>
<li>Recover assets, manage license pools, and maintain accurate IT inventory and asset tracking.</li>
</ul>
Networking &amp; Infrastructure (Light)
<ul>
<li>Perform basic network troubleshooting (IP addressing, DHCP, DNS, Wi-Fi, Ethernet, VLAN awareness, QoS for voice).</li>
<li>Assist with network closet organization, patching, labeling, and device inventory.</li>
<li>Escalate advanced networking and security issues to the managed service provider as required.</li>
</ul>
Security &amp; Compliance
<ul>
<li>Support HIPAA-aligned security practices, including MFA, device encryption (BitLocker), EDR, patching, and endpoint compliance.</li>
<li>Assist with phishing investigations, basic incident triage, and audit preparation.</li>
</ul>
Automation &amp; Scripting (Python)
<ul>
<li>Develop and maintain Python scripts to automate routine IT and operational tasks such as user audits, license reporting, asset reconciliation, log analysis, and system health checks.</li>
<li>Build API integrations and data pulls from Microsoft 365, Entra ID, CRM, and telephony platforms for reporting and compliance support.</li>
<li>Support data exports, transformations, and validation processes to improve accuracy across IT, CRM, and call center systems.</li>
<li>Document scripts, maintain version control, and ensure all automation follows security and compliance standards.</li>
</ul>
IT Operations &amp; Documentation
<ul>
<li>Own ticket intake, prioritization, resolution, and documentation from start to finish.</li>
<li>Maintain IT runbooks, onboarding checklists, asset inventories, and knowledge base articles.</li>
<li>Track key performance metrics and recommend improvements to support efficiency, scalability, and compliance.</li>
</ul>

Experience &amp; Requirements
Required
<ul>
<li>3+ years of experience in IT Support, Desktop Support, or Help Desk (Tier 1–2).</li>
<li>Strong troubleshooting skills across:</li>
<ul>
<li>Windows 10/11</li>
<li>Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)</li>
<li>Printers and drivers</li>
<li>Network fundamentals (DHCP, DNS, Wi-Fi, VPN)</li>
</ul>
<li>Experience supporting VoIP and call center telephony systems.</li>
<li>Familiarity with CRM platforms and Microsoft Office (Excel, Word).</li>
<li>Experience writing and maintaining Python scripts for automation, reporting, and system integrations.</li>
<li>Strong documentation, ticketing, and customer service skills.</li>
<li>Ability to lift and move equipment (up to ~40 lbs) and support occasional after-hours needs.</li>
</ul>
Nice to Have
<ul>
<li>Experience with Intune, Autopilot, and endpoint management.</li>
<li>PowerShell and advanced Python automation (API integrations, scheduling, dashboards).</li>
<li>Knowledge of HIPAA, PHI handling, and security best practices.</li>
<li>Certifications: CompTIA A+, Network+, Security+, ITIL, Microsoft Fundamentals.</li>
<li>Associate's or Bachelor's degree in Information Technology, Computer Science, or related field.</li>
</ul>

Tools You'll Use
<ul>
<li>Microsoft 365 &amp; Entra ID (Admin Center, Exchange, Teams, SharePoint, OneDrive, Intune)</li>
<li>VoIP / Call Center Platforms (e.g., Enrollhere or similar)</li>
<li>CRM Systems (e.g., Go High Level)</li>
<li>Python (automation, reporting, integrations)</li>
<li>Ticketing &amp; Remote Support Tools (Jira, Zendesk, Freshservice, RMM, Quick Assist)</li>
<li>Asset Management &amp; Documentation Platforms (SharePoint, Confluence, IT Glue)</li>
</ul>

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