field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionCompany Description 
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.&nbsp; Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 
Job Description 
We seek an experienced Solutions Architect to transform customer experiences by designing and deploying cutting-edge, cloud-based contact center solutions. The primary purpose of this role is to serve as our expert in architecting end-to-end customer experience (CX) solutions powered by&nbsp;Amazon Connect. You will be responsible for integrating Amazon Connect with the broader AWS ecosystem and third-party technologies to create seamless, scalable, and intelligent contact center operations that deliver measurable business value.
Responsibilities:
<ul>
<li>Serve as the subject matter expert on&nbsp;Amazon Connect, working with enterprise clients to understand their challenges and goals, and then develop customized solution proposals that clearly articulate the benefits and technical approach.</li>
<li>Analyze complex business requirements and design comprehensive technical architectures that integrate&nbsp;Amazon Connect&nbsp;with CRM systems (e.g., Salesforce, Service Cloud), AWS services (Lambda, Lex, DynamoDB), and other customer experience tools.</li>
<li>Create detailed project estimates, including costs, timelines, and resource needs, for the implementation, migration, and optimization of&nbsp;Amazon Connect&nbsp;solutions.</li>
<li>Develop complete solution designs covering&nbsp;Amazon Connect&nbsp;architecture, contact flows, data integration plans, and security considerations to guide successful deployments.</li>
<li>Support sales teams by answering deep technical questions, proposing innovative solutions built on&nbsp;Amazon Connect&nbsp;to client challenges, and enhancing our technical proposals.</li>
<li>Stay updated on&nbsp;Amazon Connect&nbsp;and AWS service innovations, working with our partners to incorporate new features like AWS AI services, Wisdom, and Voice ID into our solutions.</li>
<li>Perform other duties as may be required consistent with the purpose of this role.</li>
</ul>
Qualifications 
<ul>
<li>10+ years of experience architecting or selling products and services within CX/Contact Center ecosystems.</li>
<li>2+ years of hands-on professional services experience designing and implementing&nbsp;CCaaS solutions, with a strong emphasis on Amazon Connect.</li>
<li>Proven expertise in integrating&nbsp;Amazon Connect&nbsp;with key technologies such as CRM platforms (e.g., Salesforce), WFM, and speech analytics.</li>
<li>In-depth, hands-on experience with the AWS ecosystem&nbsp;(e.g., Lambda, S3, DynamoDB, Lex) is required; AWS Certification (e.g., Solutions Architect Associate) is highly preferred.</li>
<li>Strong understanding of Customer Experience transformation initiatives, including the design and implementation of BOTs and AI solutions within&nbsp;Amazon Connect.</li>
<li>Strong communication and organizational skills, with the ability to present architectural concepts clearly to both clients and internal teams, manage multiple priorities effectively, and work independently.</li>
</ul>
We offer:
<ul>
<li>Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.&nbsp;</li>
<li>Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.&nbsp;</li>
<li>Work From Anywhere Culture: make the most of the flexibility that comes with remote work.&nbsp;</li>
<li>Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.&nbsp;</li>
<li>Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.&nbsp;</li>
<li>Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.&nbsp;</li>
<li>Social Sustainability Values: join our&nbsp;sustainable business practices&nbsp;focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.&nbsp;</li>
</ul>
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Solutions Architect (Amazon Connect)

<h3>Job Description</h3>
Job DescriptionDescription:
Security Engineer
 
Introduction
Technical Support International (TSI), based in Foxboro, MA, is a provider of outsourced IT and cyber security services for small and medium sized businesses. TSI's current client offerings include remote support, field support, managed and security services as well as project management. TSI works with clients to help identify and manage their cyber security risks. Whether those risks stem from external/internal cyber threats, identity and access management challenges, online fraud, compliance pressure or any number of other business and technology issues.
 
Position Summary
The Security Engineer will be a key member of the security team that brings a comprehensive skill set in network security operations, cyber security tools, intrusion detection, and secured networks. In this role, you will work closely with our internal security team to improve the security posture and compliance requirements of our clients. This is a hands-on role that requires analyzing the environment, coordinating data gathering and assisting with generating solutions on a day-to-day basis. The IT Security Engineer will assist with projects and investigations related to threat management and security breaches for clients. 
 
Knowledge &amp; Skills
<ul>
<li>Experience with network/cyber security engineering: design, implementation, optimization, monitoring and troubleshooting of LAN, WAN, WLAN and DR networks.</li>
<li>Demonstrated best practice usage of security technologies and policy administration: Firewalls, IDS/IPS, DLP, Proxy, Endpoint, Vulnerability scanning and management, SIEM / logging, security groups and network segmentation, system hardening, incident response and malware/virus prevention.</li>
<li>Experience with network security technologies including Rapid Fire, SolarWinds, Sophos, BlueCoat, SonicWALL, Cisco, CrowdStrike and Splunk.</li>
<li>Documenting security controls, monitoring and alerting around these controls.</li>
<li>Clear understanding of virtualization technologies such as VMWare and Hyper-V.</li>
<li>Knowledge of multi-tier application architecture on infrastructure and cloud environments.</li>
<li>Demonstrated skill securing sensitive data in production environments.</li>
<li>Self-starter with strong work ethic willing to identify issues and lead them to conclusion.</li>
<li>Ability to see the big picture and present ideas clearly with demonstrated thought leadership to clients.</li>
<li>Participates in meetings with clients to discuss cyber security solutions and recommendation.</li>
</ul>
Education, Technical Qualifications, Desired Certifications:
<ul>
<li>Bachelor's degree in Information Technology or other engineering or technical discipline.</li>
<li> 4 years+ - Direct IT experience.</li>
<li>3 years+ - Cyber Security Information experience/Four-years' relevant experience may be substituted with professional certification.</li>
<li>Industry security certifications a plus, [Ex. Certified Information Systems Security Professional (CISSP), CISA Certified Information Systems Auditor (CISA), CEH Certified Ethical Hacker (CEH), CISM Certified Information Security Manager (CISM), ISSAP Information Systems Security Architecture Professional (ISSAP), ISSEP Information Systems Security Engineering Professional (ISSEP)].</li>
<li>Experience with Linux, Windows 10, Windows Server 2016/2019, Windows Domains, Active Directory, and GPO's.</li>
<li>In-depth understanding of CMMC and PCI DSS v3.2 or other security compliance frameworks.</li>
<li>Experience in developing organization security policies and implementation of revised policies.</li>
<li>Experience with endpoint security solutions, including file integrity monitoring and data loss prevention.</li>
</ul>
Other Skills and Attributes
<ul>
<li>Excellent analytical and problem-solving skills.</li>
<li>Ability to work independently on multiple projects.</li>
<li>Collaborates and assumes a technical leadership role when required.</li>
<li>Comfortable with mentoring colleagues on network security best practices.</li>
<li>Ability to explain network concepts to both fellow technical staff and clients.</li>
<li>Is effective in prioritizing tasks within a high-pressure competing environment.</li>
<li>Highly self-motivated and directed, with keen attention to detail.</li>
<li>Demonstrates excellent oral and written communication skills.</li>
<li>Demonstrates an interest in working hard in a fast-paced environment.</li>
<li>Excels in customer facing environment and enjoys challenges.</li>
<li>Strong organizational skills.</li>
</ul>
Minimum Technical Requirements
<ul>
<li>Knowledge of current networking technologies</li>
<li>Strong knowledge of configuring and troubleshooting OS Windows 8/10 &amp; Server 2012-2016</li>
<li>Knowledge of Microsoft Office/ Office 365</li>
<li>Knowledge of TCP/IP, DNS, DHCP and Windows 2016/2019 Active Directory</li>
<li>Knowledge of LAN/WAN technologies</li>
<li>Understanding of firewalls, routers, and VPN/remote access solutions</li>
<li>Good knowledge and demonstrated experience with IT Security</li>
<li>Knowledge of installing and configuring Windows Servers 2016-2019 a PLUS</li>
<li>MAC and LINUX experience a PLUS</li>
</ul>
 
This is a full time direct hire position. Preference given to candidates within 50 mile radius of Technical Support International in Foxboro, MA. Remote employees considered only for US EST locations. 
 
 
Requirements:

IT Cyber Security Engineer

<h3>Job Description</h3>
Job Description
Are you a skilled systems administrator who thrives on building secure, high-performing IT environments that power purpose-driven missions? Do you enjoy optimizing infrastructure, managing cloud services, and enabling teams to work efficiently and securely? If so, National 4-H Council is looking for YOU to be our next Systems Administrator! 
At National 4-H Council, we empower nearly 6 million young people each year, helping them develop the confidence and skills to lead for a lifetime. As the nation’s largest youth development organization, we create #Opportunity4All by delivering high-impact programs in STEM, Agriculture, Healthy Living, and Civic Engagement. 
As Systems Administrator, you’ll play a key role in maintaining and enhancing Council’s IT infrastructure, supporting Microsoft 365 services, Azure Entra ID, and enterprise systems. You’ll ensure reliability, security, and performance across servers, applications, and cloud platforms while supporting end-users, optimizing workflows, and driving system improvements. You’ll collaborate with cross-functional teams to implement best practices, troubleshoot complex issues, and contribute to the ongoing evolution of Council’s technology landscape. 
In this role, you’ll: 
<ul>
<li>Administer and maintain enterprise systems, including servers, cloud platforms, and Microsoft 365 services</li>
<li>Manage identity and access through Azure Entra ID, Active Directory, Group Policy, and RBAC</li>
<li>Monitor system health, implement patches, and optimize performance</li>
<li>Support workflow automation, data integrations, and technical documentation</li>
<li>Provide Tier 2/3 support for applications, desktops, and devices, including executive-level support</li>
</ul>
If you have 3–5+ years of hands-on experience in systems administration, strong expertise in Microsoft 365 and Azure environments, and a passion for supporting mission-driven technology, we want to hear from you. Join us and help bring the power of technology to life-changing youth development work. 
Apply today and help create opportunity for all! 
Mission 
4-H, the nation’s largest youth development organization, grows confident young people empowered for life today and prepared for careers tomorrow. In collaboration with the USDA and our network of 110 public universities, we serve every county and parish in the United States in more than 3,000 local 4-H Extension offices. Our programs have a positive impact on young people: 4-H youth are 2x more likely to excel in school, 4x more likely to contribute to their communities, 2x more likely to make healthier choices, and 2x more likely to pursue STEM education or careers. 
National 4-H Council, 4-H’s private sector nonprofit partner, builds public-private partnerships and provides resources and leadership development opportunities that expand the reach and impact of 4-H. With the Beyond Ready Initiative, 4-H has the potential to reach 10 million young people annually to help them lead healthy, productive and engaged lives. Young leaders will have the experience and mentorship to succeed in an evolving workforce and thrive in their communities. 
Position Summary 
The Systems Administrator supports the stability, performance, and security of enterprise IT systems by managing the design, implementation, and maintenance of hardware, software, and cloud infrastructure. This new role ensures reliable daily operations through system monitoring, performance tuning, backup management, and documentation. The Systems Administrator contributes to technical research and development initiatives to drive infrastructure innovation and support strategic IT goals. Reporting to the Senior Systems Administrator, the position focuses on Microsoft 365 services (Exchange Online, SharePoint, Teams), Azure Entra ID, and Microsoft Purview. 
Essential Functions 
Systems Administration &amp; Infrastructure Operations 
<ul>
<li>Maintain and support enterprise systems, including physical and virtual servers, cloud services (e.g., Microsoft Azure, AWS), and core applications.</li>
<li>Administer Microsoft 365 services, including Exchange Online, SharePoint, Teams, Power Platform, and OneDrive.</li>
<li>Perform system updates, patching, and configuration for servers, laptops, and mobile devices using tools like Microsoft Intune.</li>
<li>Conduct routine health checks and proactively monitor performance and availability using tools such as Azure Monitor or built-in Microsoft tools.</li>
<li>Administer enterprise applications (e.g., CRM, LMS, ERP, Marketing Automation Systems, Content Management Systems) by managing roles, licensing, and access to ensure smooth end-user experience.</li>
<li>Support data integrations and workflow automation using PowerShell, Power Automate, and APIs.</li>
</ul>
Identity &amp; Access Management 
<ul>
<li>Manage Azure Entra ID (Azure AD) for hybrid identity, directory synchronization, and secure single sign-on (SSO).</li>
<li>Administer Group Policy Objects (GPOs), organizational units (OUs), and user/group provisioning in Active Directory.</li>
<li>Support and enforce identity governance policies for internal staff and external stakeholders (e.g., staff, partners, volunteers, donors), leveraging role-based access control (RBAC) and conditional access to protect organizational resources.</li>
</ul>
Security, Compliance &amp; Documentation 
<ul>
<li>Enforce system security controls using Azure AD Conditional Access, Microsoft Defender for Endpoint, Intune, and Purview.</li>
<li>Implement best practices for data protection, device management, and secure configurations, aligned with NIST or industry frameworks.</li>
<li>Collaborate with cybersecurity audit team, stakeholders to monitor threats, respond to incidents, and support vulnerability management.</li>
<li>Maintain accurate and accessible technical documentation, including configurations, policies, recovery plans, and SOPs.</li>
</ul>
Enterprise Request System (ERS) Support 
<ul>
<li>Manage incidents, problems, and service requests through the Enterprise Request System (ERS), ensuring timely resolution and user satisfaction.</li>
<li>Analyze ticket patterns, root causes, and recurring issues to drive process improvements.</li>
<li>Develop ERS dashboards and reports to inform IT decision-making and strategic planning.</li>
</ul>
End-User &amp; Application Support 
<ul>
<li>Provide Tier 2/3 technical support for desktops, enterprise applications, secure access and mobile/peripheral devices to remote and hybrid staff.</li>
<li>Provide onsite support for the DC office as needed, including setup and troubleshooting of conference room AV systems, assisting hybrid meeting facilitation, and supporting staff with in-person technology needs. </li>
<li>Resolve escalated user issues related to system access, performance, connectivity, and productivity tools.</li>
<li>Provide dedicated technical support for executive leadership and VIP users, ensuring rapid response and minimal disruption to critical operations.</li>
<li>Assist with onboarding/offboarding processes, ensuring timely provisioning and access setup.</li>
</ul>
Minimum Education and Experience 
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science or related field, or any equivalent combination of relevant work experience and training.    </li>
<li>Minimum of 3-5 years hands-on experience in systems administration within Microsoft environment.</li>
</ul>
Required Skills and Qualifications 
<ul>
<li>Proficiency in administering Microsoft 365 services (Exchange Online andTeams), managing hybrid cloud environments and experience managing user access and application performance.</li>
<li>Intermediate experience with Azure Entra ID (formerly Azure AD), Active Directory, Group Policy, and role-based access control (RBAC).</li>
<li>Experience with Windows Server administration, system patching, and routine health monitoring using tools like Azure Monitor or equivalent.</li>
<li>Demonstrated ability to create and manage scripts using PowerShell.</li>
<li>Understanding of cybersecurity frameworks (e.g., NIST) and experience supporting compliance and audit readiness.</li>
<li>Ability to document technical processes and communicate effectively across teams.</li>
<li>Excellent customer service skills including the ability to actively listen and problem solve with patience. </li>
</ul>
Preferred Skills and Qualifications 
<ul>
<li>Ability to prioritize and effectively manage multiple projects. </li>
<li>Vendor relationship management skills, with the ability to escalate issues appropriately and drive resolution as needed.</li>
<li>Understanding of Microsoft Power Platform (Power Automate, Power Apps, Power BI) to streamline workflows, enhance reporting, and support low-code business solutions.</li>
<li>Familiarity of endpoint management tools such as Intune, Microsoft Defender for Endpoint, and compliance solutions like Microsoft Purview.</li>
<li>Exposure to Sharepoint administration beyond basic site management (hub sites, permissions, content lifecycle). </li>
<li>Understanding of Zero Trust security model and best practices.</li>
</ul>
Travel Requirements: Travel may be required up to 20% of the time (local, regional, or national) by air, car, or rail. In addition, this role requires being in-person at our Clover Capital workspace in Washington, D.C. two days per week, which typically amounts to up to 10 business days per month.
ADA Requirements: The physical demands described here represent those that an Associate must meet to perform the position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Mostly a sedentary role; however, some movement is required especially during team convenings. </li>
<li>Role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines. </li>
<li>Requires the ability to lift files, open filing cabinets, and bend or stand as necessary. </li>
<li>Basic math skills needed to calculate formulas, discounts, and so forth. </li>
<li>Must be able to lift and carry up to 20 pounds. </li>
</ul>
Disclaimer: This position description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to include or contain a comprehensive listing of activities, duties, or responsibilities required. An incumbent may be asked to perform other tasks as needed.

Systems Administrator

<h3>Job Description</h3>
Job DescriptionCompany Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.&nbsp;&nbsp;
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.&nbsp;
Job Description 
We will be accepting applications for this position from&nbsp;September 9th-16th, 2025. By applying to this position, your application is automatically considered across multiple subfunctions and teams. Specific assignments will depend on upon your skills sets, interest, location, and team need.
As a New College Graduate Software Engineer at Visa, you will join one of our technology organizations, working on impactful projects that power the future of digital payments. Your specific assignment will be based on your skills, interests, and team needs, giving you the opportunity to learn, grow, and contribute from day one. &nbsp;
Some job duties and projects could include:&nbsp;
<ul>
<li>Write optimized, secure and scalable code that also follows best practices such as unit testing and peer reviews.&nbsp;</li>
<li>Formulate creative solutions to solve problems that meet the objectives of both the product roadmap and technology roadmap.&nbsp;</li>
<li>Participate in and develop end-to-end technology solutions that solve our business needs.&nbsp;</li>
<li>Work closely with multiple stakeholders in a cross-functional organization within an Agile environment.&nbsp;</li>
<li>Troubleshoot and debug software applications, identifying root causes and implementing effective solutions.</li>
<li>Contribute to the design and architecture of systems that meet high availability, performance, and security requirements.</li>
<li>Build and improve internal tools to enhance developer productivity and system monitoring.</li>
</ul>
Remember, at Visa, we see our employees as our most valuable asset and we are excited to support and witness your growth within our organization.&nbsp;
Qualifications 
Basic Qualifications&nbsp;
<ul>
<li>Less than 6 months of relevant work experience with either Bachelor's or Master's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field,&nbsp;graduating May 2025 - August 2026.</li>
</ul>
Preferred Qualifications&nbsp;
<ul>
<li>Proficiency in at least one programming language or technology including, but not limited, to Java, C/C++, C#, .NET, Python, Javascript, HTML, Golang</li>
<li>Experience with Write utilities / automation tools using Selenium, Java, REST, Python, Groovy, Ruby, and more</li>
<li>Experience with front-end frameworks including, but not limited to, Angular, React, Vuejs, etc.</li>
<li>Knowledge or Experience using Gen AI tools (GPT, Copilot, OpenAI, Gemini, etc.)</li>
<li>Exposure to emerging and cloud technologies: Familiarity with AWS, MySQL, PowerBI</li>
<li>Exposure or experience in fine-tuning, integrating LLM(e.g., GPT, LLaMA)</li>
<li>Knowledge of prompt engineering and scalable LLM architectures</li>
<li>Knowledge or experience with ML models with MLOps activities</li>
<li>Familiarity with software testing principles&nbsp;</li>
<li>Solid understanding of software engineering concepts and methodologies&nbsp;</li>
<li>Document process, designs, test results, and analysis&nbsp;</li>
<li>Lead root cause analysis and track defect resolution to completion&nbsp;</li>
<li>Review and provide feedback on development code, test designs and test cases&nbsp;</li>
<li>Communicate status frequently to project stakeholders&nbsp;</li>
<li>Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment</li>
<li>The ability to take on challenges and address problems head-on&nbsp;</li>
<li>Strong ability to collaborate&nbsp;</li>
<li>Highly driven, resourceful and results oriented&nbsp;</li>
<li>Good team player and excellent interpersonal skills&nbsp;</li>
<li>Good analytical and problem-solving skills&nbsp;</li>
<li>Demonstrated ability to lead and navigate through ambiguity</li>
</ul>
 Additional Information 
U.S. APPLICANTS ONLY:&nbsp;The estimated salary for a new hire into this position is $98,000 USD which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.&nbsp;&nbsp;&nbsp;
Work Authorization:&nbsp;Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.&nbsp;
Work Hours:&nbsp;Varies upon the needs of the department&nbsp;
This is a hybrid position:&nbsp;Expectation of days in office will be confirmed by your hiring manager.&nbsp;
Travel Requirements:&nbsp;This position requires travel 5-10% of the time.&nbsp;
Mental/Physical Requirements:&nbsp;This position will be performed in an office setting.&nbsp; The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.&nbsp;
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&nbsp;
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.&nbsp;

Software Engineer, New College Grad - 2026

<h3>Job Description</h3>
Job DescriptionJob Description 
Tier 2 / Tier 3 IT Support Specialist
We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist.&nbsp; This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements.
Tier 2 / Tier 3 IT Support Specialist Responsibilities:
- Provide escalated IT support.
- Troubleshoot Windows 10/11, Microsoft 365 applications, VPNs, printers, and peripherals.
- Support VIP users.
- Document and escalate issues as needed.
Qualifications 
Tier 2 / Tier 3 IT Support Specialist Qualifications:
- Need 2 to 4 years of experience as an IT Support Specialist.
- Need experience with Microsoft 365.
- Need experience with VPN troubleshooting.
- Need experience with ServiceNow or similar ITSM.
- You should have an A+/Network+ certification.
Benefits include medical insurance, retirement plan, PTO, etc.
Keywords:&nbsp; Washington DC Jobs, Tier 2 / Tier 3 IT Support Specialist, Microsoft 365, VPN, ServiceNow, ITSM, A+, Network+, Windows, Printers, Peripherals, Washington DC Recruiters, IT Jobs, Washington DC Recruiting
Looking to hire a Tier 2 / Tier 3 IT Support Specialist in Washington, DC or in other cities? &nbsp;Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 2 / Tier 3 IT Support Specialists for jobs in Washington, DC and in other cities too.&nbsp; Please contact our IT recruiting agencies and IT staffing companies today!
 Additional Information 
Please check out all of our jobs at <a href="http://www.ginastechjobs.com" target="_blank">www.ginastechjobs.com</a>.

Tier 2 / Tier 3 IT Support Specialist

<h3>Job Description</h3>
Job Description
Geronimo Power (formerly National Grid Renewables) develops, owns and operates large-scale power assets throughout America’s Heartland, including solar, wind and energy storage. As a farmer-founded and community-focused business, Geronimo Power equips landowners and rural communities with sustainable revenue to ignite local economic growth. Geronimo Power is a portfolio company managed by Brookfield Asset Management. To learn more about Geronimo Power, visit geronimopower.com or follow the company on LinkedIn. 
Position Description
The Project Development Manager’s mission is to ensure that Geronimo Power is originating and developing opportunities consistent with Geronimo Power’s return expectations and corporate direction. This role will be responsible for leading a subset of Geronimo Power’s development portfolio. It is preferred that the candidate can work in office and remote, under a hybrid role structure. Remote only candidates will still be considered. 

Core Responsibilities
<ul>
<li>Lead the company in targeting; and evaluating markets to identify greenfield developments, Mergers &amp; Acquisitions; and partnership opportunities.</li>
</ul>
<ul>
<li>Work with the commercial and finance teams to prepare financial models, evaluate new technologies, and prepare compelling solutions for customers. </li>
</ul>
<ul>
<li>Represent Geronimo Power with federal, state and local officials, regulators, utilities, transmission operators, and other stakeholders throughout the project development process. Effectively managing and maintaining key stakeholder relationships necessary for projects to thrive. </li>
</ul>
<ul>
<li>Manage an internal team of senior developers, developers, associates, and/or site acquisition specialists. </li>
</ul>
<ul>
<li>Manage external consultants, contractors, and/or land agents. </li>
</ul>
<ul>
<li>Provide direction, input, and support on land negotiations for purchase options, lease options, easements, and extensions. </li>
</ul>
<ul>
<li>Coordinate with the Transmission department to site strategic Points of Interconnection and support the process to ultimately obtain Generator Interconnect Agreements. </li>
</ul>
<ul>
<li>Work closely with the Permitting department to manage state, federal, and local permitting efforts, and approval processes for utility-scale electric generation projects. </li>
</ul>
<ul>
<li>Advanced ability to interface with the engineering and construction teams to ensure that projects are deliverable, considerate of site characteristics, and on-budget. </li>
</ul>
<ul>
<li>Update internal data for reports and project schedules. </li>
</ul>
<ul>
<li>Championing solutions to project risks, management, and comprehensive understanding of how the risks impact development and constructability. </li>
</ul>
<ul>
<li>Obtain local tax abatements and other agreements as necessary to allow for construction of the projects. </li>
</ul>
<ul>
<li>Manage annual development budget up to $4M for targeted project capital investment of over $500M. </li>
</ul>
<ul>
<li>Lead development of 4-10 early/mid stage projects and up to 3 late-stage projects </li>
</ul>
<ul>
<li>Travel approximately 35% of the time </li>
</ul>
<ul>
<li>Other duties as assigned. </li>
</ul>

Experience
<ul>
<li>Bachelor’s degree in business, engineering, or a related field, or equivalent work experience. </li>
</ul>
<ul>
<li>4-6 years of project development experience in renewable energy with demonstrated knowledge of energy markets is strongly preferred. </li>
</ul>
<ul>
<li>Demonstrated ability to deliver on large scale utility energy development projects is strongly preferred. </li>
</ul>
<ul>
<li>Experience with contract management and negotiation is strongly preferred. </li>
</ul>
<ul>
<li>Previous exposure to project financing is strongly preferred. </li>
</ul>
<ul>
<li>Advanced understanding of real property interests is strongly preferred. </li>
</ul>
Attributes
<ul>
<li>Strong project management skills and organization. </li>
</ul>
<ul>
<li>Strong written and verbal communications skills. </li>
</ul>
<ul>
<li>Ability to prioritize and work with competing deadlines. </li>
</ul>
<ul>
<li>Ability to work independently and as part of a team. </li>
</ul>
<ul>
<li>Relationship management skills including but not limited to conflict resolution, negotiation, relationship building, stakeholder engagement, and emotional intelligence. </li>
</ul>
<ul>
<li>High Aptitude for creative thinking and problem solving. </li>
</ul>
All offers of employment are contingent upon the successful completion of reference check, &amp; background check. Geronimo Power is an Equal Opportunity Employer. Pay Range for the posted level: We offer a comprehensive benefit package, including Medical, Dental, 401(k) and disability benefits.

Manager, Project Development

<h3>Job Description</h3>
Job DescriptionCompany Description 
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Job Description 
Link Solutions is seeking a&nbsp;Service Desk Technician (Intermediate-Level)&nbsp;to join our team at Adelphi, MD.
<ul>
<li>Must be a US Citizen&nbsp;</li>
<li>Must have an active DoD Top Secret Clearance.</li>
<li>Non-remote&nbsp;(relocation incentive&nbsp;available)</li>
</ul>
The Service Desk Technician (Intermediate-Level) will serve as the face of our team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Adelphi, MD. &nbsp;
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
<ul>
<li>Provide Tier I and Tier II technical support for hardware and software.</li>
<li>Recommend system modifications to enhance the usability of Information Systems and network resources.</li>
<li>Route and escalate requests to Tier III and other teams for quick customer issue resolution.</li>
<li>Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.&nbsp;
Qualifications 
<ul>
<li>Must be a US Citizen.&nbsp;</li>
<li>Must have an active DoD Top Secret Clearance.</li>
<li>Five&nbsp;(5+) years of relevant experience working in an IT or Service Desk environment.</li>
<li>IAT Level II Certification equivalent or higher per&nbsp;DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security,&nbsp;GICSP,&nbsp;GSEC, SSCP, etc.).</li>
<li>Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.</li>
</ul>
Preferred:
<ul>
<li>BA/BS degree in&nbsp;Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.</li>
<li>Proficiency with Microsoft Office products.</li>
<li>Experience creating and modifying documentation for technical processes and procedures.</li>
<li>Experience working in a Department of Defense (DoD) environment.</li>
<li>A problem solver and troubleshooter&nbsp;who thrives in resolving&nbsp;complex problems.</li>
<li>Strong self-starter requiring minimal supervision.</li>
<li>Excellent communication skills (written and oral) and interpersonal skills.</li>
<li>Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.&nbsp;</li>
</ul>
Salary Range:&nbsp;$41,000 - $69,000
Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.
 Additional Information 
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc.&nbsp;is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program.&nbsp;All your information will be kept confidential according to EEO guidelines.&nbsp;

Service Desk Technician (Intermediate-Level)

<h3>Job Description</h3>
Job Description
DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.
At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.
We are seeking a highly skilled Associate Information Technology Security Analyst. The work location will be Fort Huachuca in Sierra Vista, AZ. This position requires a Secret clearance. 
Key Responsibilities:
<ul>
<li>Responsible for the day to day operations of conducting routine IA Audits on all Information Systems (IS) to ensure the appropriate IA security controls have been applied and maintained</li>
<li>Coordinate directly with cross functional teams and management to resolve all compliance issues</li>
<li>Evaluate IS for compliance in accordance with RMF 800-53 Controls and Special Directives</li>
<li>Record and/or prepare artifacts associated with the audit to ensure a repository for all system RMF documentation is kept current</li>
<li>Provide C&amp;A support in the development of security and contingency plans by conducting risk and vulnerability assessments</li>
<li>Use the 800 Series NIST Special Publications as reference for C&amp;A, system security plans, risk assessment, and other security requirements</li>
<li>Perform security focused reviews and analysis of network topologies and devices configurations for use of restricted ports and protocols; implementation of sound security concepts and design; DISA Security Technical Implementation Guides (STIGs) compliant network configuration of Cisco, Brocade, Juniper, and Bluecoat devices</li>
<li>Use automated security scanning tools (SCAP, ACAS, BNA, etc.) to identify potential vulnerabilities</li>
<li>Analyze and report findings to technical teams and leadership for appropriate tracking and mitigation</li>
<li>Research RFIs from technical teams regarding DISA STIG checklists, regulations and/or BBPs</li>
<li>Explain requirements to systems administrators in detail to ensure proper understanding and clarity</li>
<li>Review proposed courses of action from technical teams and recommend the most secure option while balancing operations and/or mission requirements</li>
<li>Assist in the identification, tracking and remediation of security risks discovered on information systems</li>
<li>Prepare and deliver detailed written reports and oral presentations to the Security Manger, Information Assurance Manager and other senior leaders or staff.</li>
<li>Coordinate with both internal and external entities to improve established processes and procedures; ensuring efficient execution of all analysis, tracking, mitigation and reporting requirements</li>
<li>Create, edit, and review organization and team level documentation for clarity and accuracy and assist with development of security related TTPs, SOPs, processes, plans, or diagrams</li>
<li>Participate in 24x7 on-call support rotation with other team members</li>
<li>Support and/or lead special projects as required</li>
<li>Complete other duties as assigned by management</li>
</ul>
Qualifications:
<ul>
<li>HS + 4 years of IT/Cyber experience or AA/AS +2 or BA/BS</li>
<li>2 or more years of experience IA/IT experience</li>
<li>IAT II (Security+CE, SSCP or equivalent) certification required</li>
<li>DISA ACAS certification within 180 days of hire</li>
<li>Secret clearance or ability to obtain interim</li>
<li>Possess exceptional communication and interpersonal skills</li>
<li>Knowledge of eMASS</li>
<li>Knowledge of network specific DISA Security Technical Implementation Guides and checklists</li>
<li>Experience performing IA audits within a DoD organization</li>
<li>Experience with Risk Management Framework (RMF)</li>
</ul>
Physical and Mental Qualifications:
<ul>
<li>Maintain focus and awareness throughout scheduled working hours.</li>
<li>Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.</li>
<li>Lift and move objects weighing up to 15 pounds as needed.</li>
<li>Exhibit excellent verbal and written communication skills, with a strong command of the English language.</li>
<li>Demonstrate the ability to work independently while also collaborating effectively as part of a team.</li>
<li>Quickly learn and retain routine tasks and processes.</li>
<li>Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.</li>
<li>Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.</li>
<li>Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).</li>
</ul>
DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Associate Information Technology Security Analyst

<h3>Job Description</h3>
Job DescriptionSalary: $149,000 - $201,000 
Were growing again and looking for a Software Engineer, Agentic AI to join our team at A2Z Sync!
 
Who We Are
At A2Z Sync, were revolutionizing the automotive industry by transforming the car-buying journey into a seamless, transparent, and customer-first experience. Our innovative platform empowers dealerships with cutting-edge tools to thrive in a rapidly evolving market. Through strategic initiatives, including our groundbreaking partnership with Amazon, were redefining how the industry operates. If youre ready to make an impact and shape the future of automotive technology, wed love to hear from you!
 
Your Role
As our new Software Engineer, Agentic AI, you'll play a crucial part in our success by designing, developing, and deploying AI and machine learning models. You will be responsible for creating and integrating intelligent systems and agents that enhance our platform and provide innovative solutions for the automotive industry.
 
Responsibilities
Core Competencies
Bring our guiding principles to life by helping dealerships and their customers have better experiences, teaming up with colleagues across A2Z Sync, trying new ideas with purpose, taking responsibility for your work, and rolling with change as we grow and improve together.
 
Leadership Competencies
<ul>
<li>Lead projects from ideation to deployment, ensuring that AI/ML solutions meet business goals and technical requirements.</li>
<li>Align with stakeholders across product, engineering, and data science to define the strategy and roadmap for AI initiatives.</li>
</ul>
 
Job Family Competencies Knowledge
<ul>
<li>Apply deep technical knowledge of AI, machine learning, and agent-based systems.</li>
<li>Analyze complex data sets to identify opportunities for model-based improvements.</li>
<li>Synthesize insights from model performance to continuously refine and optimize our AI systems.</li>
</ul>
 
Functional Competencies Skills and Execution
<ul>
<li>Develop, train, and deploy machine learning models and AI agents using Python.</li>
<li>Integrate AI/ML models into our existing platform and microservices architecture.</li>
<li>Write clean, efficient, and well-documented code for production environments.</li>
<li>Ensure the precision and reliability of all deployed models and systems.</li>
</ul>
 
What You Bring to the Table
Were looking for candidates who:
<ul>
<li>Deep understanding of AI/ML principles, particularly in the area of Large Language Models (LLMs) and agentic systems.</li>
<li>Experience in developing and deploying AI agents using frameworks and tools.</li>
<li>Strong knowledge of natural language processing (NLP), machine learning, and deep learning techniques.</li>
<li>Multi-Agent System Design: Knowledge of multi-agent system patterns and frameworks.</li>
<li>Prompt Engineering &amp; RAG: Ability to craft effective prompts and chaining strategies for LLMs, familiar with retrieval-augmented generation methods.</li>
<li>Deep understanding of cloud architecture and distributed system design.</li>
<li>Solid understanding of data architecture as it relates to AI, including data pipelines, databases, and data lakes.</li>
<li>Can take ownership of projects and collaborate effectively with cross-functional teams.</li>
</ul>
 
Why A2Z Sync?
We pride ourselves on cultivating a fun, casual, and collaborative workplace culture where your hard work is recognized, your contributions drive real results, and your impact is felt every day. At A2Z Sync, were deeply committed to our employees well-being, starting with comprehensive benefits designed to help you care for yourself and your family.
 
Heres what we offer:
<ul>
<li>Employer-Paid Health, Dental, and Vision Insurance: Comprehensive coverage for you and your family starting on day one.</li>
<li>Flexible Work Schedules: Option for in-office, hybrid, or remote work.</li>
<li>401(k) Retirement Plan with Company Match: Build your future with our competitive matching program.</li>
<li>Generous Paid Time Off (PTO): Unlimited PTO and 10 paid holidays.</li>
<li>Short-Term and Long-Term Disability Coverage: Fully employer-paid.</li>
<li>Life and AD&amp;D Insurance: Employer-paid coverage for peace of mind.</li>
<li>Free Mental Health Support: Access to confidential therapy sessions through BetterHelp.</li>
<li>Pet Insurance Options: Affordable plans for your furry family members.</li>
<li>Identity Theft Protection: Voluntary services to safeguard your personal information.</li>
<li>Other Cool Stuff: On-site gym, great co-workers, and a stocked kitchen with a variety of snacks and beverages to keep you fueled throughout the day.</li>
</ul>
 remote work

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