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<h3>Job Description</h3>
Job Description RedSky is seeking a skilled Application Developer with experience in e-commerce, project coordination, and modern web development workflows. You will design, code, and support applications using a variety of programming languages and frameworks, ensuring all solutions are accessible and Section 508 compliant. Benefits: RedSky offers a best-in-class benefits package, including:
<ul>
<li>Medical, dental, and life insurance coverage</li>
<li>Tuition reimbursement opportunities</li>
<li>401(k) retirement savings plan</li>
<li>Paid federal government holidays</li>
<li>Generous personal leave</li>
</ul>
Key Responsibilities:
<ul>
<li>Develop, test, and maintain secure, scalable applications using HTML, CSS, Java, JavaScript, and related technologies.</li>
<li>Ensure full Section 508 compliance for all web development projects.</li>
<li>Apply configuration management processes throughout development, testing, and code integration.</li>
<li>Collaborate with project leads to implement software solutions according to schedule and functional requirements.</li>
</ul>
Required Experience:
<ul>
<li>A minimum of five (5) years in mid- to senior-level application development.</li>
<li>Prior experience with web-based commerce, project coordination, and software development workflows.</li>
</ul>
Required Skills:
<ul>
<li>Proficiency with programming languages (HTML, CSS, Java, JavaScript), and tools such as GitHub and SQL/MySQL.</li>
<li>Understanding of User Experience (UX) principles and familiarity with software quality assurance.</li>
<li>Experience with code management and collaboration platforms.</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or related field.</li>
<li>Familiarity with application security standards and best practices.</li>
</ul>

Application Developer

<h3>Job Description</h3>
Job Description
Join a Trusted Leader in National Security &amp; Federal IT
At Next Phase Solutions and Services, Inc., we are a recognized federal contractor delivering mission-critical cybersecurity, cloud computing, and Health IT solutions. Our team supports top federal agencies with innovative, security-first approaches.
We are seeking a highly organized and experienced Senior Configuration Management (CM) Specialist to lead and support configuration tracking, change control, and baseline management for enterprise systems. The CM Specialist will oversee the categorization and documentation of all changes against the established Army or DoD baselines, ensuring all updates are compliant with change control policies and properly disseminated across teams. This role is responsible for managing configuration documentation, facilitating Configuration Control Board (CCB) activities, and providing staff training and daily support to ensure proactive and accurate CM processes.
Responsibilities
<ul>
<li>Track, log, categorize, and maintain all configuration changes against Army or DoD baseline standards</li>
<li>Develop, distribute, and monitor change packages based on approved Configuration Control Board (CCB) decisions</li>
<li>Support and coordinate CCB meetings, agendas, and follow-up actions with stakeholders</li>
<li>Train personnel on proper configuration management methodology, tools, and documentation practices</li>
<li>Ensure CM data integrity through accurate version control, audit trails, and lifecycle tracking</li>
<li>Provide daily guidance to staff regarding change status requirements, deadlines, and CM-related issues</li>
<li>Continuously improve CM procedures, tools, and workflows to align with DoD or agency-specific standards</li>
<li>Support compliance with systems engineering, security, and quality standards</li>
</ul>
Terms: Contingent Upon Contract Award
This position is contingent upon contract award, and selected candidates may be asked to sign a Letter of Intent (LOI) and contingent offer letter to confirm availability.
Location: 
This is not a remote opportunity. Primary work will be performed on-site at either the Next Phase Solutions &amp; Services office in Columbia, MD or at a designated government facility within the region, as directed by the client.
If you're a TS/SCI cleared IT professional looking for an opportunity to contribute to high-impact federal initiatives, we invite you to apply confidentially. Your expertise is valued, and your mission matters.
Requirements
<ul>
<li>MA/MS degree with 10+ years of relevant experience, or BA/BS degree with 12+ years in configuration management or systems engineering</li>
<li>Active TS/SCI security clearance - Required</li>
<li>Demonstrated experience in CM processes within Army, DoD, or federal IT environments</li>
<li>Knowledge of configuration control procedures, baseline audits, and version management</li>
<li>Experience supporting Configuration Control Boards and maintaining CM documentation systems</li>
<li>Familiarity with CM tools such as CMPro, Remedy, Jira, Git, or ServiceNow</li>
<li>Strong organizational and communication skills for coordinating change across technical and administrative teams</li>
<li>Ability to lead workshops, conduct staff training, and produce high-quality CM documentation</li>
<li>Experience working in compliance with DoD CM frameworks or ISO/CMMI standards is preferred</li>
</ul>
General:
<ul>
<li>Strong organizational and communication skills</li>
<li>Ability to manage multiple tasks and prioritize workload based on the needs of the client</li>
<li>Ability to deal with ambiguity and frequent changes in priorities</li>
<li>Ability to work with minimal supervision</li>
<li>Excellent technical writing skills and proven experience in systems with complex requirements</li>
<li>Excellent teamwork and interpersonal skills with the ability to team with others to meet project objectives</li>
<li>Understanding of the system development lifecycle as implemented with Agile; SAFe knowledge a plus </li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to navigate in an office setting unassisted.</li>
<li>Must be able to lift up to 10 pounds.</li>
<li>Strong speaking skills, including the ability to articulate thoughts in a clear manner and excellent word enunciation skills, are required.</li>
</ul>
Additional Information about this opening:
<ul>
<li>Employees of Next Phase shall, as an enduring obligation throughout their term of employment, adhere to all information security requirements as documented in company policies and procedures</li>
<li>We are committed to your professional growth, providing opportunities for advancement and exposure to exciting projects and initiatives</li>
<li>We offer a competitive salary, a comprehensive benefits package, and professional growth and development opportunities. If you meet the above requirements and are looking for a challenging and rewarding career opportunity, please submit your application for consideration.</li>
<li>The pay range for this job level is a general guideline only, not a compensation or salary guarantee. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, experience, knowledge, skills, abilities, internal equity, alignment with market data, or other laws.</li>
</ul>
Salary Range:
<ul>
<li>$110,000 - $145,000+</li>
</ul>
Salary is commensurate with experience and qualifications. This range reflects a broad spectrum of potential candidates with salary offers based on skills, knowledge, and expertise in the field.
ABOUT NEXT PHASE SOLUTIONS AND SERVICES, INC.
Innovation. It’s What Defines Us.
Next Phase Solutions and Services, Inc. provides insights and solutions for healthcare, engineering, and science research. Next Phase commits to creating an environment where our employees achieve their full potential, increase productivity, and expand their professional and personal horizons. We look for bright, innovative people who achieve results, understand the importance of being productive and supportive team members, and prioritize customer satisfaction. Next Phase leadership is looking for new leaders, scientific and technical subject matter experts, and technically savvy people interested in putting forth the effort and commitment needed to grow our company.
Will you join us to share in the success?
Benefits
Benefits include, but are not limited to:
HEALTH AND WELLNESS BENEFITS
<ul>
<li>Choose from three medical healthcare plans.</li>
<li>Dental and Vision Insurance plans. </li>
<li>Enjoy a Flexible Spending Account (FSA) and Health Savings Account (HSA), and a company-sponsored Wellness Program.</li>
</ul>
PERSONAL INSURANCE BENEFITS 
<ul>
<li>Next Phase offers life insurance, accidental death, and dismemberment (AD&amp;D) insurance, as well as short-term and long-term disability insurance, all of which are paid for by the company.</li>
</ul>
PAID LEAVE
<ul>
<li>Employees receive competitive paid time off, including 11 holidays and maternity leave for recovering mothers. </li>
</ul>
RETIREMENT
<ul>
<li>Next Phase contributes 5% to a 401K plan without requiring employee contributions.</li>
</ul>
PROFESSIONAL DEVELOPMENT
<ul>
<li>Employees can be reimbursed for professional development expenses such as classes, books, technical certification/testing fees, professional dues/subscriptions, and professional licenses required for their position.</li>
</ul>
PET INSURANCE
<ul>
<li>You have two options to ensure the happiness and health of your pets.</li>
</ul>
COMPETITIVE BONUS PROGRAM
<ul>
<li>At Next Phase, we believe in sharing our success with the employees who make it happen!</li>
</ul>
Next Phase Solutions and Services, Inc. offers all qualified candidates and employees equal employment opportunities. We strictly prohibit any form of discrimination and harassment based on race, color, religion, age, sex, disability status, protected veteran status, or any other characteristic safeguarded by federal, state, or local laws. Our commitment at Next Phase Solutions and Services, Inc. is to hire and promote the most qualified individuals for our positions.
"EOE, including disability/vets"
NEED ASSISTANCE?
If you are a person with a disability who requires assistance with the electronic submission process, please email us at <a href="mailto:HRDirector@npss-inc.com" target="_blank">HRDirector@npss-inc.com</a>.

#041025.4 -Senior Configuration Management Specialist - Active TS/SCI Required

<h3>Job Description</h3>
Job Description
BOOST LLC is a dynamic management consulting firm that offers an array of government-compliant back-office solutions to support our teaming partners within the GovCon space. We are working with our client, Don Selvy Enterprises to find their next highly skilled Assistant Program Manager for Test and Engineering.
About DSE
DSE, Inc. is a team of experienced professionals dedicated to engineering, training and program management to enable front-line soldiers, sailors and Marines to fully exploit the tactical capabilities of aviation and maritime platforms. We accomplish this by using the most qualified employees and keeping abreast of every new capability in aviation, maritime technologies and simulation/training technology as it emerges. We are dedicated to providing the best technical counsel, the latest technology trends, and the best qualifications in the industry.
Our wide range of expertise is constantly expanding as we seek valued members of the DSE team and work to develop each of them to their fullest potential in the field. To this day, DSE continues to foster a work environment that supports ingenuity and the care for each member of the team.
Position Summary
The Assistant Program Manager for Test and Engineering (APMTE) supports the PMA-209 MAST team at Pax River and plays a key role in test, evaluation, and systems engineering efforts. This position requires at least five years of flight test experience and involves responsibilities such as developing test plans, supporting Test Readiness Reviews (TRRs), TEMPEST, requirements development, and conducting integration and flight testing for systems like TAMMAC, LPIA, and MSMA. The APMTE also supports Systems Engineering Technical Reviews (SETR) and must collaborate effectively across government Test and Evaluation teams.
Responsibilities
<ul>
<li>Experience with flight test for multiple platforms</li>
<li>Test Readiness Reviews (TRRs)</li>
<li>TEMPEST</li>
<li>Requirements Development</li>
<li>Tactical Air Moving Map Capability (TAMMAC)</li>
<li>Low Probability of Intercept Altimeter (LPIA) testing</li>
<li>Integration and Flight Testing for MSMA</li>
<li>Systems Engineering Technical Review (SETR) support</li>
</ul>
Required Education
<ul>
<li>BS in Engineering</li>
</ul>
Required Experience
<ul>
<li>Five (5) years’ experience in flight test.</li>
<li>Government Test and Evaluation and collaboration skills. Specific skills include Developing Test Plans, Requirements development/tracing, and future test planning.</li>
</ul>
Must work onsite 100% of the time at Naval Air Station Patuxent River, located on the Chesapeake Bay in St. Mary's County, Maryland.
Must possess a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
Starting salary range between $130,000 to $145,000 annually. 
DSE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Assistant Program Manager for Test and Engineering

<h3>Job Description</h3>
Job Description
Summary:
As a Project Coordinator at SourceOne Solutions, you will be responsible for facilitating proposals and project layouts based off construction drawings, developing bills of material, order management, as well as day-to-day requests. You will work closely with customers, manufacturers, and colleagues to provide an accurate and economical project solution. Finally, you will ensure an overall positive customer experience, ensuring all aspects of the project and order are executed with precision and detail.
Job Type: Full-time
Duties and Responsibilities include, but not limited to, the following:
· Receive and record incoming projects &amp; orders according to appropriate criteria.
· Schedule and maintain adequate timelines for projects &amp; orders.
· Prepare and submit project instructions.
· Monitor project, order, and quote status through regular report generation.
· Interact with customers, contractors, and management to ensure quotes are performed and completed within established timelines while meeting all project requirements.
· Assure adequate information is supplied to the appropriate departments for periodic and final billing.
· Communicate with management daily, providing status of quote completion, as well as any applicable outstanding issues.
· Maintain and monitor project plans, schedules, work hours, budgets, and expenditures.
· Ensure project deadlines are met.
· Provide administrative support as needed.
· Order Entry - Enter sales orders and purchase orders, create RMAs as well as freight claims when needed. Assist in monitoring inventory levels.
· Perform other related duties as assigned.
Required Skills:
· Computer literacy
· Above-average typing speed (40-60 WPM)
· Exceptional customer service
· Professionalism
· Ability to plan ahead
· Project management
· Time management
· Highly analytical with ability to problem-solve
· Multi-task in a fast-paced environment
· Exceptional written and verbal communication
· Extremely well-organized
· MS Office tool set (Outlook, Word, and Excel)
Education/Experience:
High School Diploma or equivalent.
Prior work-related experience helpful.
Electrical industry experience preferred.
Background in lighting and switchgear a plus.
Job Type: Full-time
Pay: $38,000.00 - $50,000.00 per year
Benefits:
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>No nights</li>
<li>No weekends</li>
</ul>
Work Location: In person
Company DescriptionEstablished in 2017, SourceOne Solutions helps clients with the design, construction, maintenance, and renovation of various systems within commercial facilities. With a laser focus on the multiple location customer, SourceOne Solutions has built a product set and service offering that encompasses many of the challenges regional and national companies face every day. Although our establishment is nascent, we come with a combined experience of over 40 years. Our knowledge and industry expertise help us adhere to best practices and meet clients’ expectations with honesty and integrity. Staying on the cutting edge of technology is what we strive for. To that end, innovation, along with customer satisfaction, is our passion. We are based in Saint Charles, Missouri, but serve nationwide. 
<h3>Company Description</h3>
Established in 2017, SourceOne Solutions helps clients with the design, construction, maintenance, and renovation of various systems within commercial facilities. With a laser focus on the multiple location customer, SourceOne Solutions has built a product set and service offering that encompasses many of the challenges regional and national companies face every day. Although our establishment is nascent, we come with a combined experience of over 40 years. Our knowledge and industry expertise help us adhere to best practices and meet clients’ expectations with honesty and integrity. Staying on the cutting edge of technology is what we strive for. To that end, innovation, along with customer satisfaction, is our passion. We are based in Saint Charles, Missouri, but serve nationwide.

Project Coordinator - Electrical

<h3>Job Description</h3>
Job Description
Job Description SNS One Intelligence &amp; Engineering division is seeking a Technical Analyst I to join our team in Fort Meade, MD in support of the U.S. Navy's Fleet Cyber Command (FCC) / Commander 10th FLEET (C10F).
Located in Fort Meade, MD - On Site The candidate will provide direct support to FCC/C10F to provide situational awareness and intelligence analysis and production for numerous AORs. Candidate will conduct analysis and production using all source intelligence and information from multiple sources to assess, interpret, forecast, and explain a range of national security issues and developments that are regional or functional in nature. Provides all-source analytic and production support to collections, operations, investigations, and other defense intelligence analytic requirements. Required Education, Experience, &amp; Skills
<ul>
<li>Active TOP SECRET clearance with SCI eligibility</li>
<li>In scope Counter Intelligence polygraph</li>
<li>Minimum of 5-7 years of intelligence analysis and production experience</li>
<li>Demonstrate comprehensive mission knowledge and skills related to All-Source Analysis.</li>
<li>Demonstrates the ability to work independently with minimal oversight and direction.</li>
<li>Able to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and/or technically advanced.</li>
<li>Able to collaborate and work with other Intelligence Community/FCC/C10F members and units on information analysis/production/sharing, driving collection, and addressing analytic disputes and conflict resolution.</li>
<li>Be able to develop concise, insightful, and comprehensive intelligence analysis products.</li>
</ul>
Candidates will be expected to:
<ul>
<li>Provide expertise and guidance in Assessment bureaus, boards, cells, centers, and working groups (B2C2WGs) within the Maritime Operations Center supporting FCC/C10F.</li>
<li>Assist in providing evaluations, and judgements about the progress of FCC/C10F mission areas to include cyberspace operations, information operations, space operations, and electronic warfare</li>
<li>Conduct research, create intelligence products, create intelligence estimate assessments, and conduct intelligence briefings on request.</li>
<li>Collect, analyze, interpret, evaluate and integrate complex data from multiple sources to assess the relevance and significance of developments in his/her assigned subject matter and geographic area(s).</li>
<li>Attend, participate in, and contribute to relevant conferences and other events.</li>
<li>Maintain contact with counterparts in other intelligence organizations to keep abreast of current developments, to resolve problems to eliminate duplication, and to provide free flow of information on matters of intelligence interest.</li>
<li>Identify intelligence gaps, recommend and submit collection requirements to fill gaps.</li>
<li>Collect, analyze, interpret, evaluate and research utilizing All Source intelligence tools, techniques, methodology and software.</li>
<li>Deliver subject matter expertise to support the development of new processes, procedures, and technologies.</li>
<li>Conduct all-source analysis and production to assess foreign military order of battle, organizational structure, unit disposition, and unit missions; and identify discrepancies with current data holdings and update/revise accordingly.</li>
<li>Conduct all-source analysis and production to evaluate foreign military systems to include, but not limited to, air defense, coastal defense, medium- and long-range ballistic missiles and their associated platforms and targeting systems.</li>
<li>Conduct all-source analysis and production to evaluate foreign military operations and exercises to identify tactics, techniques, and procedures (TTPs), strategy, doctrine, readiness, and proficiency in employing various military capabilities and supporting activities including, but not limited to, survivability, denial and deception, Command, Control, Communications and Computers (C4), targeting, and logistics.</li>
<li>Analyze foreign military forces, potential activities and assets to include, but not limited to, movements, logistics and maintenance, readiness, C4, defensive systems, and survivability tactics.</li>
<li>Conduct all-source methods to project the discovery, development, and deployment of advanced technologies and their potential impact on USMC forces.</li>
<li>Assess information gaps, develop collection strategies, compose collection requirements, and provide feedback to collection officers.</li>
<li>Produce and deliver written intelligence assessments and briefings to support consumers at the tactical, operational, and strategic level as assigned. Written products will meet Intelligence Community Standards (e.g., ICD 203, 206, 208) and MCIA standards and adhere to MCIA production and review processes.</li>
</ul>
Salary Range: $100,000- $115,000 annually, commensurate with skill set, experience, security clearance level, and educational qualifications.
At SNS One, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. SNS One, Inc. believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Technical Analyst Fort Meade, MD (TS/SCI CI Poly)

<h3>Job Description</h3>
Job Description
Company Overview:
Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges. As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace, with especially strong ties with Internal Revenue Service (IRS). Other customers include the broader Treasury Department, Commerce Department, and State Department.
eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers' environments and challenges.
Position Summary:
We are seeking an experienced Salesforce Developer to join our team supporting IRS modernization initiatives. The role focuses on enhancing and maintaining Salesforce applications used for tax data correction and workflow automation within critical IRS programs. You will work closely with IRS teams to design, develop, and implement Salesforce solutions that improve taxpayer experience, streamline processing, and support compliance operations.
Key Responsibilities:
<ul>
<li>Design, develop, and deploy customized Salesforce solutions for IRS programs including Taxpayer Experience and Compliance teams.</li>
<li>Build and configure Salesforce components such as custom objects, workflows, triggers, Lightning components, and APIs.</li>
<li>Integrate Salesforce with IRS backend systems and AWS cloud services.</li>
<li>Support efforts to migrate legacy mainframe applications to cloud-based platforms by ensuring Salesforce integration aligns with new architecture.</li>
<li>Collaborate with business analysts and IRS stakeholders to gather requirements, troubleshoot issues, and deliver technical solutions.</li>
<li>Ensure solutions meet IRS security, compliance, and data integrity standards.</li>
<li>Create and maintain technical documentation, including system design and configuration guides.</li>
<li>Provide support for testing activities including functional and automation testing during system transitions.</li>
</ul>
Required Qualifications:
<ul>
<li>5+ years of hands-on experience developing on the Salesforce platform.</li>
<li>Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.</li>
<li>Strong understanding of Salesforce architecture and best practices for large-scale deployments.</li>
<li>Experience integrating Salesforce with external systems using REST/SOAP APIs.</li>
<li>Familiarity with Salesforce data model, role hierarchy, and security configuration.</li>
<li>Salesforce Platform Developer I Certification (required).</li>
</ul>
Preferred Qualifications:
<ul>
<li>Salesforce Platform Developer II or other advanced Salesforce certifications.</li>
<li>Experience in government or regulated environments.</li>
<li>Knowledge of AWS cloud services and data integration concepts.</li>
<li>Familiarity with tools like Confluent Kafka and ServiceNow.</li>
</ul>
Location: Remote
Security Clearance: IRS MBI clearance (MUST already be in place)
Commitment to Diversity - eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.

Senior Salesforce Developer

<h3>Job Description</h3>
Job Description
Company:&nbsp;Premier Home Improvements a family owned and operated provider of hurricane impact windows, doors, and roofing products to Homeowners.
Position: Project Admin Impact Windows
Required Skills: • Project Administration with&nbsp;Experience with Windows and Doors
Experience: • 3-5 years of Project Administration&nbsp;Experience for Windows and Doors
Essential Duties and Responsibilities: • Provide Admin Support for Directors • During the approval process the Project Admin&nbsp; will communicate with all&nbsp;internal departments to make sure projects are going smoothly
Position Offers: • Competitive Compensation • Career Growth • Team Environment
To Apply: Please submit an updated resume along with your contact phone number.
Company DescriptionPremier Home Improvements a family owned and operated provider of hurricane impact windows, doors and roofing products to Homeowners. 
<h3>Company Description</h3>
Premier Home Improvements a family owned and operated provider of hurricane impact windows, doors and roofing products to Homeowners.

Project Admin Impact Windows Immediate

<h3>Job Description</h3>
Job Description Helpdesk Specialists at RedSky provide technical support for hardware, software, and IT systems both remotely and on-site. You will record and escalate incidents, ensure SLA compliance, and help ensure the operational readiness of systems and devices. Benefits: RedSky proudly offers a full benefits package to our valued employees, including:
<ul>
<li>Medical, dental, and life insurance coverage</li>
<li>Tuition reimbursement opportunities</li>
<li>401(k) retirement savings plan</li>
<li>Paid federal government holidays</li>
<li>Generous personal leave</li>
</ul>
Key Responsibilities:
<ul>
<li>Provide responsive technical support for a broad range of IT needs, including desktop, mobile, and peripheral devices.</li>
<li>Track and document all incidents and resolutions using help desk software, maintaining strict adherence to SLAs.</li>
<li>Support enterprise IT operations, including cloud solutions such as M365 and AWS.</li>
</ul>
Required Experience:
<ul>
<li>At least five (5) years of experience as an Enterprise Services Desk Specialist.</li>
</ul>
Required Skills:
<ul>
<li>In-depth knowledge of enterprise system administration, especially cloud platforms.</li>
<li>Effective troubleshooting for hardware, software, and network issues.</li>
</ul>
Required Qualifications:
<ul>
<li>Associate’s or Bachelor’s degree in Information Technology or a related field.</li>
<li>Certifications in desktop support or helpdesk operations preferred.</li>
</ul>

Helpdesk Specialist

<h3>Job Description</h3>
Job Description
Senior System Engineer -&nbsp;Cornerstone OnDemand (CSOD)
The Position:
We are seeking a highly experienced specialist to support a Federal program providing governmentwide workforce development and training. This role centers on providing advanced support for the Cornerstone OnDemand (CSOD) platform, driving system improvements, and ensuring alignment with industry best practices and federal security standards. Key responsibilities include:
<ul>
<li>Deliver responsive and knowledgeable Tier 2 help desk support for CSOD users, resolving complex technical issues and ensuring a seamless user experience.</li>
<li>Evaluate and analyze current systems, recommend data integration improvements and facilitate project enhancements and system security. </li>
<li>Support implementing industry best practices and security.</li>
<li>Analyze system performance metrics and identify potential areas for improvement, including hardware, software, and network configurations. </li>
<li>Assess current system infrastructure for deficiencies and recommend enhancements to optimize functionality. </li>
<li>Develop and propose technical solutions for system enhancements, including hardware upgrades, software patches, and security improvements. </li>
<li>Oversee the implementation of system upgrades, patches, and configurations to enhance overall performance. </li>
<li>Conduct regular assessments of system security, recommending and implementing solutions to safeguard against potential vulnerabilities</li>
</ul>
The Ideal Candidate:&nbsp; At&nbsp;Censeo, we are&nbsp;looking for unique candidates whose passion and enthusiasm will&nbsp;help shape&nbsp;Censeo’s&nbsp;client insights and workplace culture.&nbsp;Our staff have a wide range of backgrounds, areas of expertise,&nbsp;personality types,&nbsp;and&nbsp;favorite breakfast foods.&nbsp;Our client&nbsp;and cultural&nbsp;successes&nbsp;are&nbsp;rooted in&nbsp;our team’s&nbsp;innovation,&nbsp;creative problem solving, and&nbsp;collaboration. The unique perspective that you bring and the way you tackle problems&nbsp;are&nbsp;much more important to us than what’s printed on your diploma. Some of the core qualifications for the role include:
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li>
<li>Minimum of 5 years of experience supporting enterprise-level software systems, preferably in a federal or government environment.</li>
<li>Proven experience with Cornerstone OnDemand (CSOD) or similar Learning Management Systems (LMS).</li>
<li>Strong understanding of system integration, data management, and IT security best practices.</li>
<li>Experience providing Tier 2 or higher technical support.</li>
<li>Experience working with&nbsp;federal training programs.</li>
<li>Proven ability to work independently, manage multiple priorities, and deliver results efficiently.</li>
<li>Excellent communication and collaboration skills in a dynamic environment.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong attention to detail and accuracy.</li>
</ul>
The Company: Censeo&nbsp;Consulting Group is a&nbsp;top Washington D.C. based&nbsp;management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations,&nbsp;allowing them to better deliver on their public and social missions.&nbsp; At&nbsp;Censeo, our award-winning culture means you’ll join a tight-knit community of 80 brilliant and&nbsp;passionate&nbsp;colleagues.&nbsp;We are advocates for a better functioning public sector,&nbsp;and we’re also good friends who know the names of each other’s dogs.&nbsp;Our philosophy&nbsp;is horizontal, not hierarchical, and&nbsp;our open-door policy encourages a culture of entrepreneurship at all levels.&nbsp;We share successes, make decisions together,&nbsp;and&nbsp;foster an environment&nbsp;for those with passion and initiative to lead.&nbsp;Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm&nbsp;in ways that reach far beyond client projects.&nbsp; The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print:
<ul>
<li>The salary range for this role is $70,000-$130,000 depending on experience </li>
<li>Expected travel 0-10%; may increase based on business needs&nbsp;</li>
<li>This is a full-time, exempt position.</li>
<li>This role is subject to a hybrid work schedule in the Washington D.C.&nbsp;</li>
<li>Essential Physical Functions
<ul>
<li>Sitting: Particularly for sustained periods of time</li>
<li>Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another</li>
</ul>
</li>
</ul>
Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at <a href="https://www.censeoconsulting.com/about/join-us/" target="_blank">https://www.censeoconsulting.com/about/join-us/</a>. &nbsp; Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.&nbsp; Join Our Award-Winning Culture! Our passion wins awards. But don’t just take it from us…&nbsp;
<ul>
<li>2024 Vault #41 Consulting 50 North America</li>
<li>2024 Vault #7 Best Consulting Firm for Hours in the Office</li>
<li>2023 Vault #9 Best Consulting Firm for Work/Life Balance&nbsp;</li>
<li>2023 Vault #23 Best Consulting Firm for Overall Diversity</li>
<li>2023 Management Consulted #3 Best Boutique Firms in Washington DC</li>
<li>2022 Vault #41 Best Overall Consulting Firm to Work For</li>
<li>2020 Vault #21 Best Boutique Consulting Firm&nbsp;</li>
<li>2019 Ivy Exec #7 Best Boutique Consulting Firm&nbsp;</li>
<li>2018 Consulting Magazine Best Small Firms to Work For &nbsp;</li>
<li>2017 Vault #12 Best Boutique Consulting Firm&nbsp;</li>
<li>2016 Forbes Best Management Consulting Firms in America&nbsp;</li>
<li>2015 Washington Business Journal’s Philanthropy List&nbsp;</li>
</ul>
 #LI-Hybrid
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Senior System Engineer - Cornerstone OnDemand (CSOD)

<h3>Job Description</h3>
Job Description
Are you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. CDO employees demonstrate integrity, embrace teamwork, and embody a Can Do attitude in the delivery of superior customer service. 
Job Description: 
Develops codes, tests, and debugs new software or enhancements to existing software. Has good understanding of business applications as well as user, performance, quality, interface, and security requirements. Works with technical staff to understand problems with software and resolve them. Resolves customer complaints with software and responds to suggestions for improvements and enhancements. May assist in development of software user manuals. Responsible for desktop design, testing, security lockdown implementation, integration with standard software packages, integration with automated patching and deployment technologies, documentation, and training to include automating application and configuration deployment.
Assesses user and system requirements; determines the best overall system architecture, based on the existing architecture if present; designs the overall system; formulates system specifications in accordance with applicable standards and regulations; and works with System Engineers, Business Analysts, and Computer Programmers under the overall direction of the Program Manager to design and implement the system. The Software Engineer maintains and modifies complex systems or develops new subsystems.
Minimum Requirements
<ul>
<li>Active Top Secret Clearance with Full-Scope Polygraph</li>
<li>10 years of relevant experience</li>
<li>Relevant BS or BA Degree</li>
</ul>
What can a CDO employee expect?
At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan with their first paycheck. Full-time employees also receive company paid short- and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave.
EEO Statement
CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or veteran status.

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