field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescription:
Potomac Haven is an award-winning IT and professional services firm with a mission to empower federal agencies through innovative, people-centered solutions. By delivering diverse, multi-talented professionals, we help our clients achieve their goals and fulfill critical missions. Our trusted partners include the Bureau of Industry and Security, DoD Washington Headquarters Services, U.S. Air Force, U.S. Coast Guard, USAID, CFPB, GSA, CDC, and ACF, among others. 
 
We are currently seeking a full-time Helpdesk Specialist with a proven track record of success in the federal sector to work at the customer site in Washington, DC. The ideal candidate will bring deep technical expertise and a strong understanding of advancing accessibility guidelines and standards.
 
The right candidate will provide help desk support to the US Access Board (USAB) systems through a range of activities that include:
<ul>
<li>Help Desk Support Services are available via on-site (in-person), remote, telephone, and email, including support for specialized software and peripherals to ensure Section 508 compliance.</li>
<li>Respond to and provide troubleshooting, technical support, and resolution of support requests for desktop, laptop, tablet, mobile device applications, and printers.</li>
<li>Troubleshooting and resolving issues with USAB desktop software applications, including Microsoft Office 365 Applications, VPN software, and other agencies’ applications.</li>
<li>Performing proactive and preventive maintenance of desktop, laptop, tablet, and mobile devices to apply necessary changes to configuration, application of patch updates, etc.</li>
<li>Ensuring that desktop, laptop, tablet, and mobile devices' security settings are configured according to the Chief Information Security Office (CISO) guidance. This includes, but is not limited to, access control, audit, and network configuration settings.</li>
<li>Ensuring appropriate anti-virus detection and response mechanisms are employed and maintained on Access Board computers and mobile devices.</li>
<li>Performing data backup and recovery actions to protect critical data stored on USAB computers.</li>
<li>Deploying standard disk images of USAB computers, mobile devices, and maintaining settings for operating system configuration, web browser configuration, application configuration, computer, and mobile device</li>
<li>security.</li>
<li>Revise the standard configuration to incorporate new changes to the computer and mobile device configuration periodically.</li>
<li>Documenting and maintaining standard hardware, operating system, and software configurations for USAB-owned computers and mobile devices, and ensuring that all fielded devices remain consistent with the standard</li>
<li>configurations.</li>
<li>Managing the deployment of new computers and mobile devices, the reconfiguration and redeployment of previously used computers and mobile devices, and the retirement of old desktop, laptop, tablet, and mobile devices.</li>
<li>Coordinating configuration changes via the defined Change Configuration Board (CCB) process.</li>
<li>Provide hands-on and technical support for two conference rooms. This task will include conference room setup for equipment/software, troubleshooting of the equipment/software used to run the conference room(s), and coordinating repair(s) with the hardware support vendor (as needed). </li>
<li>Assist with formulating the support plan, USAB supported approximately four (4) such meetings in 2024. </li>
<li>Accurately records and tracks calls using help desk software.</li>
<li>Provide deskside support between 8:00 a.m. and 5:00 p.m. EST, Monday through Friday, with an on-call capability for limited urgent needs support for USAB VIP users.</li>
</ul>
Requirements:
<ul>
<li>Minimum 5 years of experience as an Enterprise Services Desk Specialist. </li>
<li>Minimum of 5 years providing highly technical expertise in enterprise systems and cloud systems (i.e, Azure, AWS, Google platforms). </li>
<li>Minimum of 5 years setting up, troubleshooting, and backing up desktop systems, including antivirus/spam support.</li>
<li>Minimum 5 years providing help desk support on IT Hardware and Software Systems and Applications; desktops, mobile devices, tablets, and password management.</li>
<li>Demonstrated experience in ACD (Automatic Call Distributor) Group call.</li>
<li>Demonstrated troubleshooting and technical support experience in Microsoft Teams, Zoom, Box, Office 365 Applications, Electronic fax, Printers, VPN software, and other custom-built enterprise applications.</li>
<li>Demonstrated experience in setting up conference room equipment and software.</li>
<li>Must able attend to 50-100 monthly requests, meet and maintain the following SLA's (Response to Helpdesk phone call - 80% addressed in less than 24 hours; Response to Helpdesk voicemail - 80% addressed in less than 24 hours; Response to Email - 80% addressed in less than 24 hours).</li>
</ul>
 
Benefits:
<ul>
<li>Potomac Haven covers 70% of our full-time employees' health insurance premiums (medical, dental, vision) through Anthem</li>
<li>Simple IRA and corporate match</li>
<li>Educational, training, and certification assistance</li>
<li>Complementary short- and long-term disability insurance</li>
<li>Paid time off (PTO)</li>
</ul>
Work Location/Schedule:
<ul>
<li>Onsite in Washington, DC</li>
<li>Monday to Friday</li>
</ul>

Enterprise Services Desk (HelpDesk) Specialist

<h3>Job Description</h3>
Job DescriptionSalary: 
Introduction We are seeking highly skilled Software Engineers to support a mission-critical contract with the Federal Bureau of Investigation (FBI). We are building advanced systems leveraging Java, AWS Cloud, Postgres, Spring, and REACT technologies to solve complex national security challenges. We are also pioneering GenAI application development and test automation, and need innovative engineers ready to deliver secure, scalable solutions in a fast-paced environment.
 Job Skills The ideal candidate will possess several of the following skills: - Backend Development: Expertise in Java, Spring Framework, and PostgreSQL - Cloud Experience: Hands-on experience with AWS Cloud Services (EC2, Lambda, S3, RDS, etc.) - Frontend Development: Proficiency with REACT for responsive, modern UIs - GenAI Integration: Experience designing or integrating Generative AI applications - Automated Testing: Familiarity with Python, Selenium, and GenAI-assisted test frameworks - Agile Delivery: Experience working in Agile/Scrum environments, delivering secure and maintainable code - Security Mindset: Understanding of secure coding practices in compliance with federal guidelines
 Requirements - Active Top Secret (TS) Clearance (required at time of application) - Bachelors degree in Computer Science, Engineering, or a related field (or equivalent experience) - 5+ years of professional experience in software engineering roles - U.S. Citizenship (due to contract requirements) - Strong communication and collaboration skills, including working in cross-functional teams
 About RSDC We are is a mission-first technology company dedicated to serving federal agencies with cutting-edge software, cybersecurity, and cloud engineering solutions. For over 20 years, weve partnered with the U.S. government on programs that matter, from national defense to public safety. We bring together elite technologists, disciplined program managers, and passionate innovators to help secure the nations most critical missions.
 
Join us if you want to work with purpose on problems that matter with a team that values agility, integrity, and impact.

Software Engineer - Federal Bureau of Investigation (FBI)

<h3>Job Description</h3>
Job Description
About IntelePeer.ai:
IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.
Job Summary: 
The Director of Project Management leads a team of project managers responsible for delivering high-impact customer implementations across AI, CPaaS, and enterprise automation. This role ensures projects are executed with precision, efficiency, and alignment to customer value. The Director will coach and mentor a national team, drive PMO best practices, and ensure operational excellence in regulated environments like healthcare and financial services.
This role requires a forward-thinking, delivery-focused leader with a strong track record of mentoring talent, navigating cross-functional complexity, and delivering scalable results in a high-growth SaaS environment. 
Responsibilities: 
Team &amp; Talent Leadership (50%)
Lead, coach, and mentor a team of project managers across complex implementation programs
Develop clear performance goals and individualized growth plans for each team member
Ensure consistent use of project delivery methodologies, tools, and standards
Conduct regular talent calibration, skills assessments, and development planning
Cultivate a high-performing team culture grounded in accountability, agility, and continuous improvement
Program &amp; Portfolio Oversight (40%)
Oversee the execution of complex customer onboarding and implementation projects
Drive alignment with Sales, Customer Success, Product, and Engineering to ensure timely, value-driven outcomes
Manage project portfolio dashboards, risk logs, and executive status reporting
Ensure project delivery aligns with customer value realization in healthcare and financial services, meeting regulatory and compliance requirements
Lead cross-functional retrospectives and continuous improvement initiatives to enhance delivery velocity and customer satisfaction
Strategic Enablement (10%)
Partner with executive leadership to shape IntelePeer’s delivery strategy, tools, and team capacity planning
Contribute to operational frameworks that support scalable and repeatable implementation practices
Represent Project Management in key customer conversations, escalations, and QBRs
Required Qualifications 
Demonstrated success leading cross-functional implementation programs in a SaaS or communications environment
Strong knowledge of compliance, privacy, and delivery frameworks in healthcare (e.g., HIPAA) and financial services (e.g., SOC2, PCI)
Proven ability to coach project managers and drive a culture of performance and accountability
PMP certification or equivalent formal project management training
Exceptional communication, escalation, and stakeholder management skills
Preferred
Experience working with AI/automation platforms and technical deployments
Familiarity with CPaaS, UCaaS, or enterprise communications technology
Experience leading PMO functions or building delivery methodologies from the ground up
 
Education &amp; Experience: 
Bachelor’s degree in Business, Computer Science, Engineering, or a related field
10+ years of project management experience, with at least 5 in a leadership role
Master’s degree (MBA or equivalent) or advanced certifications (PMI-ACP, PgMP)
Physical Requirements: 
<ul>
<li>Sedentary work lifting no more than 10 pounds. </li>
<li>Occasional lifting, carrying, and standing.</li>
<li>Frequent hand/eye coordination to operate office equipment.</li>
<li>Vision sufficient to read computer screens, reports, and related department documents.</li>
<li>Dexterity to operate computer keyboards and other related office equipment.</li>
<li>Endurance sufficient to sit and work at a computer for extended periods of time.</li>
<li>Frequent speech communication and hearing. </li>
</ul>
 
Why you'll love it here:
<ul>
<li>Unlimited Vacation for exempt employees</li>
<li>Paid Holidays</li>
<li>Competitive medical, dental &amp; vision insurance for employees and their dependents</li>
<li>401K Retirement Plan</li>
<li>Stock Options</li>
<li>Company-paid life insurance</li>
<li>Health &amp; Flexible Savings Accounts</li>
<li>Cell phone, gym, and internet reimbursement</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
<li>Free snacks (Denver, and or Fort Lauderdale)</li>
<li>Fun events (virtual and in-person)</li>
</ul>
 
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Any requests to exercise your rights as a data subject under GDPR should be submitted to <a href="mailto:infosec@intelepeer.com" target="_blank">infosec@intelepeer.com</a> for prompt processing. Please refer to our Privacy Policy (at <a href="http://www.intelepeer.com/privacy/intelepeer-privacy-policy" target="_blank">www.intelepeer.com/privacy/intelepeer-privacy-policy</a>) for any questions on how IntelePeer complies with GDPR.
For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. <a href="https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/" target="_blank">https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-…</a>
IntelePeer participates in E-Verify.
 
At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. 
We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.
If you have any questions or need assistance, please contact our Director of Recruiting.

Director of Project Management

<h3>Job Description</h3>
Job Description
Job Title: Digital Animation Teacher (Part Time)
General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive digital animation instructional sessions.
Major Duties:
<ul>
<li>Meets regularly with the Director of Educational Development</li>
<li>Plans and facilitates learning sessions</li>
<li>Assists students in the development of a variety of digital animation skills</li>
<li>Maintains consistent communication the Director of Educational Development</li>
<li>Models appropriate academic and social behaviors</li>
<li>Performs other duties as assigned</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to work with students of diverse ethnic backgrounds, academic profiles, and skill levels.</li>
<li>Possess good interpersonal and organizational skills.</li>
<li>Must demonstrate responsibility, a desire to help others, discretion, and flexibility.</li>
<li>Knowledge and ability to demonstrate skill in digital arts.</li>
<li>Must develop unit and lesson plans specifically referencing content curriculum standards.</li>
<li>Ability to collect and analyze data to drive future instruction.</li>
<li>Ability to work independently applying critical thinking skills and problem solving to various situations.</li>
<li>Must be able to instruct students of varying skill and experience levels in multiple programs based on interest and ability.</li>
</ul>
Qualifications: Must possess a bachelor's degree, teaching and/or tutoring experience, and have extensive digital animation experience.

Digital Animation Teacher (Part Time, In Person)

<h3>Job Description</h3>
Job Description
About TDI
TDI, founded in 1999, is a strategic advisory and risk intelligence firm dedicated to helping multinational organizations navigate commercial, regulatory, and reputational risks. We provide actionable insights and a decisive information advantage through our advisory services, due diligence, investigations, and advanced analytics. Leveraging our unique expertise in commercial, intelligence, and technology domains, we empower clients to make informed decisions in complex environments.
We are seeking a motivated Regulatory Data Analyst to support the development and scaling of a regulatory intelligence tool built to transform global regulatory data into structured, actionable insights. This role sits at the intersection of legal research, data operations, and sector-specific AI training. The analyst will play a critical role in mapping regulatory data from external government sources to internal database structures and collaborating with engineering teams to deploy and test API integrations.
Job Responsibilities 
The Regulatory Data Analyst will have the following responsibilities:
<ul>
<li>Analyze and interpret the structure of authoritative regulatory databases (e.g., Federal Register) and map them to our internal data model.</li>
<li>Design and support the implementation of integration plans for ingesting content into the TDI Regulation Navigator.</li>
<li>Maintain quality and consistency of ingested data through spot-checks, metadata validation, and reconciliation with official sources.</li>
<li>Assist in refining data models to accommodate varying document formats and metadata fields across jurisdictions.</li>
<li>Collaborate with internal and offshore teams to monitor ingestion workflows and escalate issues related to data quality, coverage, or integration delays.</li>
<li>Review and refine AI-generated outputs to ensure relevance, compliance accuracy, and alignment with platform goals.</li>
</ul>
Key TDI Values 
At TDI, we uphold these core values:
<ul>
<li>Client Focus: You respond urgently and effectively to client needs, placing their interests and long-term trust above all.</li>
<li>Impact: You deliver exceptional results through organized and decisive actions, consistently exceeding expectations.</li>
<li>Teamwork: You collaborate openly and respectfully, supporting team members to achieve shared goals on time and to high standards.</li>
</ul>
Qualifications 
The ideal candidate for the Regulatory Data Analyst position will possess the following:
<ul>
<li>Education: Bachelor's degree preferred in law, public policy, international relations, business, information science, or a related field.</li>
<li>Experience: 2+ years of experience in a relevant domain such as legal tech, regulatory research, compliance operations, data structuring, or API-based content pipelines.</li>
<li>Skills:</li>
<li>Strong understanding of how regulatory content is published and structured by government entities, particularly in the US and EU.</li>
<li>Ability to work across disciplines, translating regulatory concepts into structured metadata and collaborating with technical teams on implementation.</li>
<li>Analytical mindset and strong attention to detail, especially in interpreting legal structures and database schemas.</li>
<li>Familiarity with APIs, data validation techniques, and content ingestion workflows is a strong plus.</li>
<li>Experience with AI/LLM content validation or legal document processing is a bonus.</li>
</ul>
Location: Remote | If local to Washington, DC the role will be Hybrid
Compensation: $55,000 to $65,000 annualized
Additional Information:
Applicants must be authorized to work for any employer in the U.S. TDI is unable to sponsor or take over sponsorship of an employment visa at this time.
Equal Opportunity Employment:
TDI is committed to providing equal opportunity employment. All applicants will receive consideration without regard to gender, gender identity, race, religion, national origin, ethnicity, sexual orientation, marital status, veteran status, age, disability, or any other legally protected status under applicable law.

Regulatory Data Analyst

<h3>Job Description</h3>
Job Description
Full Stack Python React Software Engineer
***on site 3 days / week***
Are you a highly motivated Full Stack Python React Software Engineer looking to build robust, user-friendly, and performant applications? We're seeking a talented individual with a strong work ethic and a knack for problem-solving to join our dynamic team.
Technical Skills: * Solid experience with Python and Django. * Strong proficiency in JavaScript and React (including frameworks like Express, React Bootstrap, CSS). * Experience with Node.js and Express is a plus. * Proficiency in Redis, MongoDB, MySQL, PostgreSQL, and a deep understanding of data modeling. * Solid experience with SDLC &amp; TDD (BDD is a nice-to-have). * Deep understanding of RESTful APIs and asynchronous request handling. * Experience with CI/CD pipelines using GitHub. * Hands-on experience deploying full stack applications to AWS cloud (EC2, ECS, API Gateway, AppRunner, etc.) is preferred. * Familiarity with logging/tracking tools like Jaeger or Datadog.
Application Design: Ability to design applications from scratch, including UI components, responsive designs, and generating various document types (PDFs, Word).
Modern Practices: Experience with GenAI tools for development, testing, and assessment, along with strong knowledge of Secure Development Practices.
Attributes: Strong problem-solving skills, attention to detail, highly motivated, dependable, and a self-starter.
Note:
This is a direct hire position. No C2C or contracting. 
Please add me on LinkedIn! <a href="http://www.linkedin.com/in/boydakelly" target="_blank">http://www.linkedin.com/in/boydakelly</a>
I look forward to connecting with you! 
#IT
#midsenior
#libertyjobs
#onsite
#hybrid

Full Stack Python React Software Engineer (onsite)

<h3>Job Description</h3>
Job Description
Akkodis is seeking a Deskside Technician for a Contract job with a client in Maple Grove, MN. Responsibilities include installing and troubleshooting PCs and network equipment, and providing end-user support for hardware, software, and phone systems.
Rate Range: $25/hour to $30/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Deskside Technician job responsibilities include:
<ul>
<li>
Provide on-site technical support for desktops, laptops, printers, and mobile devices.
</li>
<li>
Install, configure, and troubleshoot hardware and software issues for end users.
</li>
<li>
Respond to and resolve service tickets and incidents in a timely manner, often using a help desk system.
</li>
<li>
Support network connectivity issues, including LAN, Wi-Fi, and VPN troubleshooting.
</li>
<li>
Assist with hardware upgrades, imaging, and deployments of new systems.
</li>
<li>
Maintain accurate documentation of issues, solutions, and asset inventory.
</li>
</ul>
Desired Qualifications:
<ul>
<li>
Associate degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA A+, Microsoft) are a plus.
</li>
<li>
Minimum of 2–3 years of experience in deskside or technical support roles.
</li>
<li>
Strong troubleshooting skills for hardware, software, and network issues in a high-volume support environment.
</li>
<li>
Excellent communication skills and ability to confidently support end users across various departments.
</li>
</ul>
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Sunny.Kumar1@akkodisgroup.com
 Pay Details: $25.00 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.akkodis.com/en/us/candidate-privacy-policy" target="_blank">https://www.akkodis.com/en/us/candidate-privacy-policy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&amp;D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today. 
<h3>Company Description</h3>
Global Footprint, Local Impact: As part of the world's second-largest ER&amp;D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Deskside Technician

<h3>Job Description</h3>
Job Description
**Must have an ACTIVE SECRET clearance, verified by our security office* We are seeking a Desktop Engineer / Systems Administrator to provide Desktop Support Services to Department of State consolidated Bureaus. Duties consist of managing the allocation, workflow, and resolution of all Service Now service request tickets submitted by customers and pertaining to ClassNet and OpenNet workstations laptops, operating system support, applications and software, monitors, network printers, digital senders and other peripheral devices within the Department of State consolidated Bureaus. **Salary range: $60-$62k . Duties and Responsibilities: • Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages. • Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting. • Analyze, evaluate and test software and hardware in response to issues identified by customer. • Support in the planning, installation, security and breakdown in support of standing up new facilities and standing down retired facilities. • Mitigate identified security issues. • Research and troubleshoot identified issues. Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot issue. Escalate fully documented ticket if issue cannot be resolved. • Prepare and maintain activity and progress reports regarding support activities. • Act to coordinate activities across support agencies to delivery support service to customer. Manage and track escalations to ensure timely resolution of customer issues. • Contribute to identifying improvements in the support of hardware, software or infrastructure related services. • Work to meet program service level agreements (SLA's) to resolve customer issues. • Provide one-on-one and small group training in the use of application (COTS GOTS) and devices to new users and IT Mart visitors. • Install, configure and troubleshoot microcomputer hardware and software systems, to include servers. • Install, configure, and troubleshoot peripheral devices such as, card readers, cameras, headsets, scanners, printers, smartcard readers other devices supported peripheral devices. • Conduct diagnostic troubleshooting and repair for microcomputer devices • Install hardware and software application on a myriad of computer devices 
 Experience: • Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets. • Experience providing Tiers 1 and 2 technical support with hardware and software. • Excellent attention to detail. • Strong working knowledge of computer terms. • Customer service operations experience. • 5 years of related experience. 
Physical Requirements: • Ability to lift and move 30 lbs. of equipment 
If you are interested in this job, then please click APPLY NOW. For other opportunities available at Akkodis go to <a href="http://www.akkodis.com" target="_blank">www.akkodis.com</a>. If you have questions about the position, please contact (insert recruiter name) at (insert recruiter phone number) or (insert recruiter email).
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available may include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Client benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit <a href="https://www.modis.com/en-us/candidate-privacy/" target="_blank">https://www.modis.com/en-us/candidate-privacy/</a>" target="_blank"&gt;<a href="https://www.modis.com/en-us/candidate-privacy/" target="_blank">https://www.modis.com/en-us/candidate-privacy/</a>
 
 Pay Details: $60,000.00 to $62,000.00 per year Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.akkodis.com/en/us/candidate-privacy-policy" target="_blank">https://www.akkodis.com/en/us/candidate-privacy-policy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&amp;D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today. 
<h3>Company Description</h3>
Global Footprint, Local Impact: As part of the world's second-largest ER&amp;D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Desktop Support - SECRET CLEARANCE, Onsite, Washington, DC

<h3>Job Description</h3>
Job Description
A reputable Network Services Company is seeking skilled and unskilled Cabling Installation Technicians to join our team. If you’re looking to build or advance your career in a dynamic environment, this could be the role for you!
Key Responsibilities
· Installation of Category and Fiberoptic cabling.
· Setup and integration of Audio/Visual systems.
· Sound masking system installation.
· Work efficiently and safely at heights using ladders.
Requirements
· Valid driver’s license (mandatory).
· Availability to travel out of state (preferred but not required).
· Basic hand tools are required.
Why Join Us?
· Competitive pay rate based on experience.
· Opportunities for travel and skill development.
· Be part of a professional team in a growing industry.
Company DescriptionOPA Network Services is a branch of Office Products Alliance. We are located in the heart of Kansas City in the Crossroads Arts District downtown. OPANS was started in January 2017. We started as a cabling contractor but have expanded our services to support "turnkey" solutions for our customers. In 2021, we added an IT division providing on-site and remote network support. 
<h3>Company Description</h3>
OPA Network Services is a branch of Office Products Alliance. We are located in the heart of Kansas City in the Crossroads Arts District downtown. OPANS was started in January 2017. We started as a cabling contractor but have expanded our services to support "turnkey" solutions for our customers. In 2021, we added an IT division providing on-site and remote network support.

Cabling Installation Technician

<h3>Job Description</h3>
Job Description
Overview We are seeking a skilled and motivated Back End Developer to join our dynamic team. In this role, you will be responsible for developing and maintaining server-side applications, ensuring high performance and responsiveness to requests from the front end. You will collaborate with cross-functional teams to design and implement robust web services that enhance user experience and meet business objectives.
Responsibilities
<ul>
<li>Design, develop, and maintain scalable back-end applications using technologies such as Node.js and Express. </li>
<li>Collaborate with front-end developers to integrate user-facing elements using server-side logic. </li>
<li>Write clean, maintainable code while following best practices in software development. </li>
<li>Develop and manage databases using SQL or MySQL, ensuring data integrity and security. </li>
<li>Implement RESTful APIs and web services for seamless data exchange between client-side applications and servers. </li>
<li>Participate in Agile development processes, contributing to sprint planning, reviews, and retrospectives. </li>
<li>Troubleshoot, debug, and optimize existing applications for improved performance. </li>
<li>Stay updated with emerging technologies and industry trends to continuously improve development practices.</li>
</ul>
Qualifications
<ul>
<li>Proficiency in back-end development languages such as JavaScript (Node.js) or Python. </li>
<li>Experience with frameworks like Angular or React for front-end integration is a plus. </li>
<li>Familiarity with Azure cloud services for application deployment and management. </li>
<li>Strong understanding of database management systems including SQL and MySQL. </li>
<li>Knowledge of JSON for data interchange between client-side and server-side applications. </li>
<li>Experience working with Agile methodologies in a collaborative team environment. </li>
<li>Excellent problem-solving skills and attention to detail. </li>
<li>Strong communication skills to effectively collaborate with team members across various functions.</li>
</ul>
Join us in shaping the future of our technology solutions while enhancing your skills in a supportive environment!

4,237 Technology Jobs in United States