<h3>Job Description</h3>
Job DescriptionAt Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Provides support for implementation, troubleshooting and&nbsp;maintenance of Information Technology (IT) systems. Manages IT&nbsp;system infrastructure and any processes related to these systems.&nbsp;Provides support to IT systems including day-to-day operations,&nbsp;monitoring and problem resolution for all of the&nbsp;client/server/storage/network devices, mobile devices, etc. Provides Tier&nbsp;1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis&nbsp;and resolution of problems. Provides support for the escalation and&nbsp;communication of status to agency management and internal customers.&nbsp;Provides support for the dispatch system and hardware problems and&nbsp;remains involved in the resolution process. Configures and manages&nbsp;UNIX and Windows operating systems and installs/loads operating&nbsp;system software, troubleshoots, maintains integrity and configures&nbsp;network components along with implementing operating systems&nbsp;enhancements and updates to improve reliability, security and&nbsp;performance. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).Capabilities
<ul>
<li>Provide support for implementation, troubleshooting and maintenance of IT systems</li>
<li>Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems</li>
<li>Manage the daily activities of configuration and operation of IT systems</li>
<li>Provide assistance to users in accessing and using IT systems</li>
<li>Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and&nbsp;resolution of problems</li>
</ul>
<ul>
<li>Provide support to IT systems including day-to-day operations, monitoring and problem&nbsp;resolution for all of the client/server/storage/network devices, mobile devices, etc.</li>
</ul>
<ul>
<li>Provide support for the escalation and communication of status to agency management and&nbsp;internal customers</li>
</ul>
<ul>
<li>Optimize system operations and resource utilization, and perform system capacity analysis and&nbsp;planning</li>
</ul>
<ul>
<li>Provide configuration management, implementation, and sustainment of compliance with&nbsp;applicable system security controls.</li>
</ul>
<ul>
<li>Perform periodic vulnerability scans of systems</li>
<li>Perform account management, e.g. establishing, activating, modifying, disabling, and removing&nbsp;accounts.</li>
</ul>
<ul>
<li>Implement IAVA security patches and insure patch status is recorded in appropriate systems of&nbsp;record.</li>
</ul>
<ul>
<li>Provide in-depth experience in trouble-shooting IT systems</li>
<li>Provide detailed analysis and feedback to agency management and internal customers for&nbsp;escalated tickets</li>
</ul>
<ul>
<li>Provide support for the dispatch system and hardware problems and remains involved in the&nbsp;resolution process</li>
</ul>
<ul>
<li>Configure and manage UNIX and Windows (or other applicable) operating systems and&nbsp;installs/loads operating system software, troubleshoot, maintain integrity of and configure network&nbsp;components, along with implementing operating systems enhancements to improve reliability and&nbsp;performance</li>
</ul>
<ul>
<li>Communicate and coordinate with the Information System Security Officer (ISSO) and&nbsp;Information System Owner (ISO) regarding system changes as part of the Change and&nbsp;Configuration Management Process</li>
</ul>
<ul>
<li>Support the ISO by completing required milestones of Plan of Action &amp; Milestones&nbsp;(POA&amp;M)as directed and coordinate completion status with the ISSO to reflect status within the&nbsp;Source System of Record for Security Authorizations</li>
</ul>
<ul>
<li>Ensure IT Assets remain compliant with Identity &amp; Access Control Management (ICAM)&nbsp;policy.</li>
</ul>
Required Qualifications
<ul>
<li>TS/SCI with agency appropriate polygraph</li>
<li>Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity&nbsp;is required. </li>
<li>Bachelor’s degree in a technical discipline from an accredited college or university is&nbsp;required. </li>
<li>Five (5) years of additional SA experience may be substituted for a bachelor’s degree.</li>
</ul>
Required Technical Skills
<ul>
<li>Proficient with Linux. Minimum of 3 years Linux system administration experience (within the last 3 years). </li>
<li>Knowledge of physical and virtual servers.&nbsp;</li>
<li>Experience researching and creating solutions to close IAVA’s.&nbsp;&nbsp;</li>
<li>Ansible experience&nbsp;</li>
<li>Experience in building and maintaining VMware environments.&nbsp;&nbsp;</li>
<li>Security + cert&nbsp;&nbsp;</li>
</ul>
 Desired Technical Skills
<ul>
<li>AWS experience&nbsp;</li>
<li>Scripting experience (Python/Perl)&nbsp;</li>
<li>Docker experience</li>
</ul>
The Benefits Package
<ul>
<li>Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.&nbsp;</li>
</ul>
 Additional benefits include:
<ul>
<li>Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.</li>
</ul>
 Full-time employees have the option to participate in a variety of voluntary benefit plans including:
<ul>
<li>A Choice of Medical Plan Options, some with Health Savings Account (HSA)</li>
<li>Vision and Dental </li>
<li>Life and AD&amp;D Benefits</li>
<li>Short and Long-Term Disability</li>
<li>Hospital Indemnity, Accident, and Critical Illness Insurances</li>
<li>Optional Identity Theft and Legal Protection Services</li>
</ul>
Company Environment &amp; Perks
<ul>
<li>Employee Referral Bonus Eligibility up to $10,000&nbsp;</li>
<li>Mobility Among Wyetech-supported Contracts&nbsp;</li>
<li>Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS</li>
<li>Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.&nbsp;</li>
<li>Employees receive two complementary branded clothing orders annually.</li>
</ul>
Pay Range: $42.42 - $104.64per hour* Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.&nbsp; Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or <a href="mailto:staffing@wyetech.com" target="_blank">staffing@wyetech.com</a>. We are happy to provide reasonable accommodations to ensure equal access to all candidates.&nbsp;
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Systems Administrator 2

<h3>Job Description</h3>
Job Description
MH-139A Communications/Navigation Engineer, Helicopter Program Office, Wright Patterson AFB, OH.
In this role you will provide full-spectrum Communications/Navigation Engineer Support to the Helicopter Program Office, MH-139A Program within the US Air Force Life Cycle Management Center at Wright-Patterson AFB in Dayton, Ohio.
This position is a hybrid position at the government-site (at the HPO on WPAFB) with some telework options.
Essential Job Functions:
In this role you will assist the MH-139A Engineering team by providing avionics integration support and technical direction in the areas of requirements generation, systems design and integration, development, modification, test, production, sustainment, deployment, operations, and divestiture as required regarding Communication, Navigation, Surveillance Air Traffic Management (CNS/ATM) systems.
You will also use your Communication, Navigation, Identification (CNI) expertise and assist as a focal point and technical manager on navigation system developments. The Contractor will be required to work closely with USAF CNS/ATM agencies, including but not limited to AFLCMC/HBA Air Traffic Services (ATS), to assist in the generation of performance matrices, verification methodologies, data collection and Performance Assessment (PA) generation to certify required capabilities for civil airspace.
You will assist with providing navigation databases expertise and development technical management, to include (at minimum): World Wide Navigation Database (WWND), terrain avoidance databases, and loading/mission planning equipment. The Contractor will possess knowledge of the development, testing, and certification process as well as the external suppliers/agencies and products involved including but not limited to flight management system suppliers, National Geospatial-intelligence Agency (NGA), AFLCMC/HBM Air Mission Planning Division, Digital Aeronautical Flight Information File (DAFIF), and Jeppesen and Avionics Weapon Electronics (A/W/E).
Required Skills:
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
An ABET- accredited Bachelor's degree in Engineering (Avionics, Comm/Nav, Systems) plus 12 years of experience, or Master’s Degree plus 10 years of experience is required. 5 of the years’ experience must be in the DoD.
Active Top Secret with security clearance SCI eligibility.

Communications/Navigation Engineer

<h3>Job Description</h3>
Job DescriptionSAFe Release Train Engineer (RTE) - Joint Base Anacostia-Bolling, Washington, D.C. - Active TS/SCI Clearance Required

SAFe Release Train Engineer (RTE) - Joint Base Anacostia-Bolling, Washington, D.C. - Active TS/SCI C

<h3>Job Description</h3>
Job DescriptionHouse Majority PAC is an organization designed to hold Republicans accountable and help elect more House Democrats. House Majority PAC is committed to building a long-term organization that can take on the Republican outside groups in the battle for the House Majority. The Political Campaigns Desk will be responsible for overseeing HMP coordinated-side engagement in the most high profile congressional races around the country. They will report directly to the Executive Director and will work closely with communications, digital, operations, and research staff.Duties and Responsibilities
<ul>
<li>Manage all aspects of HMP’s coordinated-side engagement in assigned races.&nbsp;&nbsp;</li>
<li>Work with vendors and consultant teams to ensure efficient and effective delivery of products in assigned districts. Products may include but are not limited to: mail plans and creative, advertising plans and creative for radio, television and digital communications.&nbsp;</li>
<li>Partner with allied organizations to develop and execute strategies in targeted districts.&nbsp;</li>
<li>Coordinate with operations staff to ensure timely and compliant delivery of assets and FEC reporting.&nbsp;</li>
<li>Track electoral developments across assigned House races.</li>
<li>Manage relationships with campaigns, vendors and consultants across assigned House races. Monitor races daily, providing strategic assessments and updates to internal stakeholders.</li>
<li>Work with senior staff to handle budgetary decisions related to the House battlefield.</li>
<li>Monitor issue and advocacy work related to HMP’s affiliated 501(c)4 House Majority Forward.</li>
<li>Assist with developing materials for donor education as needed. </li>
</ul>
Qualifications
<ul>
<li>Demonstrated commitment to promoting Democratic values and causes.</li>
<li>Minimum 5 years experience in electoral campaigns, particularly in House races.</li>
<li>Previous experience managing a targeted U.S. House campaign is highly valued.&nbsp;</li>
<li>Experience managing or running paid media campaigns - particularly linear television, digital and mail - with large budgets ($1 million+) is highly valued.</li>
<li>Proven management experience—successfully leading teams, overseeing consultants, and managing complex processes under tight deadlines.</li>
<li>Strong organizational skills, capable of handling multiple races and responsibilities simultaneously without losing track of details, and an ability to work proactively and independently.</li>
<li>Experience ensuring compliance with FEC regulations and managing reporting processes.</li>
<li>Ability to work under pressure, especially during the high-intensity election cycle, with flexibility to work long hours and weekends as needed.</li>
<li>Excellent communication skills, with a focus on leadership and collaboration across teams.</li>
</ul>
LOCATION:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Washington, DCSTART DATE:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Early 2026END DATE:&nbsp; &nbsp; &nbsp; &nbsp;December 2026TRAVEL:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Little to no travel will be requiredSALARY:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $120,000 annualized, commensurate with experience&nbsp;This is a temporary [cycle-based], at will position with an anticipated end date of no later than December 15, 2026 Our comprehensive benefits package includes: - Medical, dental, and vision; with 100% coverage for eligible staff and their eligible dependents.- Over 25 days of paid time off including; federal holidays, vacation days, and personal days.- Monthly stipends for transportation and cell-phone expenses.- 401k program with up to a 4% employer match.- and more! &nbsp;House Majority PAC is an equal opportunity employer. We believe that employees from diverse backgrounds are critical to achieving our goals. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool, and consider applicants for all positions without regard to race, color, religion, sex, gender orientation, national origin, age, marital status, disability, or any other legally protected status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Political Campaigns Desk

<h3>Job Description</h3>
Job Description
SQL Server / Oracle DBA
Washington, DC - 100% ONSITE
Must be U.S. citizen or Green Card Holder who has resided in the U.S. for at least 3 years and the ability to obtain a Public Trust
$57-58/hr W2
NO C2C
 
Job Summary: This role is responsible for the installation, configuration, maintenance, and performance tuning of Microsoft SQL Server databases. They ensure the security, availability, and reliability of database systems that support business applications and data needs. This role also prioritizes the ongoing maintenance of enterprise-level open-source database systems. Lastly, it ensures the stability, reliability, scalability, and security of mission-critical data platforms that support business operations and analytics.
 
The ideal candidate will have extensive hands-on experience managing large, high-availability MySQL and PostgreSQL environments—both on-premises and in the cloud. They will play a key role in database architecture planning, automation of operational workflows, and mentoring junior DBAs. The Senior DBA works closely with development, DevOps, and infrastructure teams to optimize database performance, streamline deployments, and ensure seamless data operations across multiple environments.
 
Job Description and Duties:
• Position is required to be full-time onsite at DOT HQ, Washington DC
• Assist in driving, standardizing, and managing unified configuration management database.
• Install and configure Microsoft SQL Server instances and tools (SSMS, SSRS, SSIS, SSAS).
• Set up new databases, servers, and related infrastructure.
• Manage SQL Server clustering, replication, and high availability solutions.
• Monitor and maintain database performance, integrity, and security.
• Perform regular database maintenance tasks (index optimization, statistics updates, consistency checks).
• Plan and perform database upgrades, patches, and migrations.
• Troubleshoot database errors, bottlenecks, and performance issues.
• Analyze query execution plans and optimize SQL queries.
• Monitor system performance using tools like SQL Profiler, Extended Events, and Performance Monitor.
• Identify and resolve slow-running queries or deadlocks.
• Manage user accounts, roles, and permissions to maintain data security.
• Audit database activities and log changes.
• Maintain detailed documentation of database environments, configurations, and changes.
• Generate reports for performance metrics, growth trends, and usage statistics.
 
Required Education and Experience: 
• Oracle and SQL Certified.
• Proficient in SQL Cluster, Always-On Cluster, On-premises to Azure Migration.
• Experience with Azure Managed Instance, SQL STIG (Security Technical Implementation Guides), Transparent Data Encryption (TDE),
• Strong knowledge and experience in SQL Server and Oracle database administration, including installation, configuration, optimization, and maintenance.
• Expertise in managing SQL Server instances (2019/2017/2016/2014/2012) and Oracle databases on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises.
• Experience with Oracle RAC, Oracle Enterprise Manager, RMAN backups, Oracle Data Guard, and setting up Oracle RAC on Windows.
• Proficiency in Linux shell scripting and experience with AWS RDS and EC2-based databases.
• Ability to troubleshoot performance issues, analyze SQL execution plans, and optimize database performance.
• Experience with database security solutions, including Transparent Data Encryption (TDE) and Oracle STIG compliance.
• Knowledge of AWS concepts required for performing DBA operations on AWS cloud.
• Experience with DR testing, making recommendations, and providing on-call support.
 
Preferred skills and qualifications:
• Experience supporting a 24x7 operations environment
• Deploy and manage SQL Server on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Also, build and manage Azure managed instances and Azure managed databases.
• Install, configure, and manage SQL Server instances (2022/2019/2017/2016/2014/2012) and Oracle databases on Linux / Windows platforms.
• Deploy and manage SQL Server on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Also, build and manage Azure managed instances and Azure managed databases.
• Facilitate database migration from on-premises environments to Azure and execute SQL database upgrades, migrations, backups, and restores.
• Administer user access by provisioning SQL logins and users based on project requirements and configure and troubleshoot database Always-on availability groups (AG) and AG-related issues.
• Implement and troubleshoot database mirroring solutions, database log shipping setups, and database transaction replication configurations.
• Manage SQL clusters, resolve cluster-related issues, and monitor database conditions, proactively rebuild indexes, and perform routine maintenance tasks.
• Utilize monitoring and performance tuning skills to schedule automated activities, including database health checks, disk space monitoring, job alerts, index monitoring, and statistics tracking.
• Configure database mail for SQL job alerts, install and configure SQL Server Reporting Services (SSRS), and apply Service Packs to SQL Server versions (2008R2, 2012, 2016, 2017, 2019, 2022) and patches to Windows Server versions (2003, 2003 R2, 2012, 2019, 2022).
• Install Oracle binaries and configure new Oracle databases on Linux / Windows, apply Quarterly Oracle Patches on Oracle databases running on Linux / Windows, and troubleshoot Oracle database performance issues, providing RCA reports.
• Analyze and optimize SQL execution plans for slow SQL, configure Oracle Enterprise Manager, set up database monitors using OEM and custom shell scripts, and configure Oracle RMAN backups and Oracle database recovery.
• Experience using Oracle Data Guard on 19c, setting up Oracle RAC on Windows, and expertise in Linux shell scripting and database security solutions.
• Experience setting up database users based on minimum required databases privileges best practices, experience on AWS RDS and EC2 based databases, and knowledge of AWS concepts required for performing DBA operations on AWS cloud.
• Experience testing DR solutions and making recommendations, supporting DBA on-call tasks on a rotation basis.
• Demonstrates teamwork and is available for On-Call Support.
• Mandatory participation in monthly database patching.

SQL Server / Oracle DBA (W2 ONLY, US Citizenship, ONSITE)

<h3>Job Description</h3>
Job Description
An established construction company is seeking an Assistant Project Manager, ideally with experience in construction, service proposals, or a similar industry. Familiarity with bid tracking, document management, and vendor communication is a big plus. This position offers competitive pay, free parking, and room for growth. Apply today!
Job Responsibilities:
<ul>
<li>Monitor and manage invitations to bid</li>
<li>Maintain bid tracking systems</li>
<li>Communicate effectively with management</li>
<li>Prequalification management</li>
<li>Support the sales team with organizational initiatives</li>
</ul>
Qualifications:
<ul>
<li>1+ years of experience in project coordination or a similar capacity</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook); ability to manage tracking systems and maintain organized documentation</li>
<li>Strong attention to detail, excellent organizational skills, and ability to manage multiple deadlines in a fast-paced environment</li>
</ul>
If you're looking for the next step in your career as an Assistant Project Manager, apply today!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: <a href="https://jobs.beaconhillstaffing.com/eeoc/" target="_blank">https://jobs.beaconhillstaffing.com/eeoc/</a>
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting <a href="http://www.bhsg.com" target="_blank">www.bhsg.com</a>. 
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
 We look forward to working with you. Beacon Hill. Employing the Future (TM)

Assistant Project Manager

<h3>Job Description</h3>
Job DescriptionAbout Our Client
 Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today’s top AI systems. 
 They have built a global community of expert contributors and have paid more than $500 million to professionals all over the world who help train, test, and improve next-generation AI models. 
Why Join This Team?
<ul>
<li>Earn up to $50/hr, paid weekly</li>
<li>Payments via PayPal or AirTM</li>
<li>No contracts, no 9-to-5 - you control your schedule</li>
<li>Most experts work 5-10 hours/week, with the option to work up to 40 hours from home</li>
<li>Join a global community of experts contributing to advanced AI tools</li>
<li>Free access to the Model Playground to interact with leading LLMs</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree or higher in a quantitative, technical, or business discipline (e.g., Statistics, Mathematics, Data Science, Operations Research, Computer Science, Engineering, Economics, Finance, or similar)</li>
<li>2+ years of experience in an analyst, consultant, or research role involving quantitative analysis, modeling, or forecasting</li>
<li>Demonstrated experience working with datasets end-to-end: sourcing, cleaning, analyzing, and deriving insights</li>
<li>Proficiency with data analysis tools such as Python, R, SQL, or similar, and familiarity with visualization methods</li>
<li>Strong problem-solving skills, attention to detail, and ability to clearly explain results to non-technical audiences</li>
</ul>
What You’ll Do
<ul>
<li>Support the training of generative AI models by applying advanced analytical skills</li>
<li>Find and source open datasets relevant to business and research needs</li>
<li>Clean, transform, and prepare data for analysis and modeling</li>
<li>Build statistical or forecasting models to extract meaningful insights</li>
<li>Communicate findings clearly, emphasizing implications and actionable recommendations</li>
</ul>
Apply now and join the top 1% of data analyst experts worldwide to shape the future of AI.

Data Analyst (Remote)

<h3>Job Description</h3>
Job Description
Datawiz, a GTSC company, seeks Service Desk Analysts to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting, with a proactive attitude toward problem-solving and user support.
Shift: 
<ul>
<li>Available: Shift 1 - (7:00 AM – 15:30 PM), Shift 2 – (15:00 PM – 23:30 PM), and Shift 3 – (23:00 PM – 7:30 AM).</li>
</ul>
Requirements
<ul>
<li>3–4 years of experience in an IT Help Desk or IT Service Desk environment.</li>
<li>Proficiency in Microsoft Office and Windows Operating Systems.</li>
<li>Familiarity with ServiceNow or similar IT Service Management tools (creating, updating, and closing tickets).</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong interpersonal and problem-solving skills, with the ability to analyze and resolve issues efficiently.</li>
<li>Experience handling high call volumes in a fast-paced environment.</li>
<li>Successful completion of a Public Trust background investigation and/or a Public Trust clearance.</li>
<li>US Citizenship Required</li>
<li>You must be able to clear a federal background check that includes a review of your financial obligations.</li>
</ul>
Preferred Skills:
<ul>
<li>Previous experience supporting federal government clients.</li>
<li>Must be able to work flexible shifts, including nights and weekends, as needed.</li>
<li>Ability to obtain a security clearance.</li>
<li>A strong command of cognitive and compassionate empathy.</li>
</ul>
Duties and Responsibilities:
<ul>
<li>Respond to incoming Help Desk inquiries via phone or email providing Tier I support.</li>
<li>Log, prioritize, and track service requests using ServiceNow or similar ticketing systems, ensuring issues are resolved in alignment with established Service Level Agreements (SLAs).</li>
<li>Troubleshoot hardware and software issues across various systems, including Windows OS and Microsoft Office applications.</li>
<li>Maintain detailed documentation of issues, resolutions, and user communications.</li>
<li>Provide exceptional customer service by actively listening, communicating clearly, and following through to resolution.</li>
<li>Manage high volumes of support requests effectively while maintaining a professional demeanor.</li>
</ul>
Benefits:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Flexible Spending Account</li>
<li>Health Savings Account</li>
<li>Life and AD&amp;D</li>
<li>Short-Term Disability</li>
<li>Long-Term Disability</li>
<li>401(k)</li>
<li>Tuition Assistance</li>
<li>Paid Time Off</li>
</ul>
Datawiz, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
Datawiz is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at <a href="mailto:recruiting@gtsc.com" target="_blank">recruiting@gtsc.com</a>. Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded.
GTSC participates in the E-Verify program in all locations as required by law. Learn more about the E-Verify program. Learn more about the E-Verify program.
Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

Service Desk Analyst (DW251216SDA)

<h3>Job Description</h3>
Job DescriptionAnika Systems is an outcome-driven technology solutions firm that guides federal agencies in solving complex business challenges and preparing for the future. Our services span AI Strategy, Data Intelligence, AI &amp; Machine Learning, Intelligent Automation, Enterprise Platforms and Engineering, with a specialized focus on National Security and Federal Financial programs. We are dedicated to delivering forward-thinking solutions that accelerate the critical missions of our government clients. Anika Systems is seeking a highly skilled Systems Engineer to support a federal contract in the Washington, DC area. The selected candidate will contribute to the success of a cross-functional IT communications team, supporting efforts across enterprise architecture and IT governance initiatives. This role is responsible for producing a wide range of documentation including system and process documentation, technical guides, developer-facing resources, and user support materials. This position is partly on-site in the Washington, DC area.&nbsp; Candidates must be a U.S. Citizen with the ability to obtain and maintain a government suitability clearance. Key Responsibilities:
<ul>
<li>Manage the full lifecycle of operating systems for servers, PCs, Macs, scanners, and printers.</li>
<li>Oversee preventive maintenance contracts for application software and hardware assets.</li>
<li>Ensure compliance with hardware and software security policies.</li>
<li>Collaborate with the help desk team to diagnose and resolve customer technical issues.</li>
<li>Work with vendors to coordinate hardware/software support, maintenance, upgrades, and documentation.</li>
<li>Stay informed on vendor procedures and upcoming upgrades that may impact current systems.</li>
</ul>
 Legacy System Modernization Support:
<ul>
<li>Inventory legacy business applications and associated databases on standalone systems.</li>
<li>Perform ETL (Extract, Transform, Load)&nbsp;processing, including data cleansing and transformation.</li>
<li>Support data migration&nbsp;efforts to platforms such as Salesforce&nbsp;or Oracle applications.</li>
<li>Manage and support the decommissioning of legacy applications and underlying databases.</li>
<li>Develop and implement data archiving strategies&nbsp;using Adobe tools&nbsp;and Apple Macintosh systems, ensuring proper file naming conventions and compliance.</li>
</ul>
 Qualifications &amp; Skills:
<ul>
<li>Experience in IT systems administration, technical support, or a related field.</li>
<li>Proficiency in Oracle Developer Suite 11g, SQL*Plus 11g, and TOAD (Tools for Oracle Application Developers).</li>
<li>Familiarity with Erwin Data Modeler for database modeling and documentation.</li>
<li>Strong knowledge of ETL processing, data transformation, and data archiving techniques.</li>
<li>Experience with Salesforce data integration and Oracle-based application environments.</li>
<li>Strong knowledge of operating systems, hardware, and enterprise software across both Windows and Apple environments.</li>
<li>Experience working in Apple Macintosh environments for technical data handling, archiving, and documentation support.</li>
<li>Understanding and application of naming conventions for modernization and legacy system decommissioning.</li>
<li>Ability to work effectively with vendors to manage support and upgrade processes.</li>
<li>Familiarity with IT security compliance standards and best practices.</li>
<li>Strong problem-solving, analytical, and organizational skills.</li>
<li>Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.</li>
</ul>
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Systems Engineer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description 
This Cybersecurity Engineer position will serve as part of Visa's Cybersecurity Regulatory, Audit and Compliance function within the Cybersecurity Governance Risk and Compliance (GRC) team, reporting to Director/Sr. Director. This position will provide oversight, coordination, and deliver the activities that support successful internal audits, external audits and compliance, regulatory activities, and external customer/client requests while effectively balancing the individual elements of these activities.
&nbsp;In addition, you will be building, implementing, and optimizing Governance, Risk, and Compliance (GRC) tools and solutions for our team. This role translates regulatory and audit requirements into scalable, automated technical workflow enabling efficiency and operational excellence.
Essential Functions:
<ul>
<li>Provide oversight, coordination, and delivering the activities that support successful internal audits, external audits and compliance, regulatory activities, and external customer/client requests.</li>
<li>Assist with validating the ongoing effectiveness of Cybersecurity controls across Visa (both automated and manual), working with a variety of control owners within the Cybersecurity organization, and evaluating control design and standards in a variety of program areas.</li>
<li>Collaborate with Cybersecurity, Technology, Compliance, Audit, and HRIS teams to automate manual compliance and control tasks for ongoing audit readiness.</li>
<li>Continuously identify, assess, and implement modern tooling — including AI/ML — to drive greater automation, efficiency, and risk reduction across the Regulatory, Audit and Compliance landscape.</li>
<li>Build intuitive dashboards and reporting capabilities for stakeholders, providing real-time visibility into the risk and compliance posture of critical business systems</li>
<li>Influence beyond immediate team and with those of more experience/seniority</li>
<li>Update Cybersecurity leadership on the status of technology risk and compliance issues based on assessment results and information from various monitoring and control systems.</li>
</ul>
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications 
Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications: 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Bachelor’s degree in computer science, Information Systems, Management Information Systems, or Business Administration or another related field. Significant and relevant technical experience meeting the job description may be substituted for degree requirements. 3-5 years of work experience in Information Security, Audit, Risk, and/or Compliance Open to experience in other relevant fields (e.g., finance, business administration, information technology, etc.) if candidate can demonstrate relevancy to this Information security-based role. 2+ years direct participation and experience across common industry security policy areas, including, but not limited to ISO, NIST, COSO, COBIT, PCI, FFIEC, SOX, SSAE16/ISAE3402, SOC 2 and others. Proficiency in agentic AI frameworks and multi-agent orchestration. Skills in Python or similar scripting languages for building automation scripts. Ability to synthesize a variety of data points, problem solve and formulate comprehensive and effective execution and risk mitigation plans. Exceptional communication skills, both written and verbal to support compliance and certification audits. Must be extremely flexible and able to manage multiple tasks and priorities on very tight deadlines. Experience in Audit/Compliance/Regulatory discussions and proactive readiness activities in a large global financial institution or a matrix organization. Strong understanding of natural language processing (NLP) for interpreting unstructured data (emails, PDFs, chats). Experience with LLM-based architecture, Model Context Protocol (MCP), and Agent-to-Agent Protocol (A2A). Hands-on experience with AI-powered workflow automation platforms (e.g., RPA + AI, Copilot integrations). Knowledge of data governance principles, including lifecycle management and unstructured data handling. CISSP, CISA, CISM, PCI QSA/ISA, Cloud (Azure AI, AWS AI/ML) Certifications preferred
 Additional Information 
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel&nbsp;5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting.&nbsp; The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer.&nbsp; Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.&nbsp; Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 137,400.00 to 193,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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