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<h3>Job Description</h3>
Job Description
LightFeather is seeking a Lead Cloud Engineer – AWS will oversee the design, implementation, and optimization of AWS-based infrastructure, ensuring security, scalability, and compliance with federal regulations. This role requires strong leadership, expertise in AWS architecture, DevOps practices, cloud security, and automation, as well as the ability to guide teams in deploying and managing cloud solutions for mission-critical government operations.
This role provides the opportunity to lead high-impact cloud transformation initiatives in the federal sector, ensuring secure, efficient, and scalable AWS platform solutions.
<ul>
<li>Location: In-Person (5 days/week) in Washington, DC</li>
<li>Job Type: Full Time</li>
<li>Citizenship: U.S. Citizenship Required</li>
<li>Clearance Requirement: Active Secret Security Clearance Required</li>
</ul>
Responsibilities:
<ul>
<li>Cloud Architecture &amp; Strategy: Design and implement scalable, resilient, and high-performance AWS environments for enterprise applications.</li>
<li>Technical Leadership &amp; Mentorship: Lead a team of cloud engineers, providing guidance on AWS best practices, DevOps strategies, and cloud security frameworks.</li>
<li>Infrastructure as Code (IaC): Develop and manage AWS infrastructure using Terraform, CloudFormation, and Ansible to automate provisioning and configuration.</li>
<li>Security &amp; Compliance: Enforce AWS security best practices, including IAM policies, AWS Shield, AWS Macie, encryption, and FedRAMP compliance.</li>
<li>CI/CD Pipeline Management: Oversee CI/CD processes using GitLab, Jenkins, AWS CodePipeline, and AWS CodeDeploy for automated deployments.</li>
<li>Cloud Monitoring &amp; Optimization: Utilize AWS CloudWatch, CloudTrail, and AWS Security Hub to track system health, optimize performance, and detect anomalies.</li>
<li>Multi-Cloud &amp; Hybrid Cloud Solutions: Support hybrid and cross-cloud environments, ensuring seamless integration between AWS, Azure, and on-premise systems.</li>
<li>Networking &amp; Load Balancing: Configure VPCs, Route 53, Elastic Load Balancers (ELB), and AWS Direct Connect for secure, high-performance cloud networking.</li>
<li>Disaster Recovery &amp; High Availability: Implement AWS backup, disaster recovery, and multi-region failover strategies to enhance system resilience.</li>
<li>Stakeholder &amp; Client Engagement: Work closely with government agencies, security teams, and cloud engineers to ensure alignment with business and security objectives.</li>
<li>Automation &amp; DevSecOps: Develop and implement automated security monitoring, logging, and compliance reporting solutions.</li>
</ul>
Required Qualifications and Skills:
<ul>
<li>US Citizenship.</li>
<li>Active Secret clearance.</li>
<li>Minimum 7+ years of experience in cloud engineering, DevOps, or technical leadership, with a strong focus on AWS cloud environments.</li>
<li>Certifications: AWS Certified Solutions Architect – Professional (or equivalent AWS certification preferred).</li>
<li>Cloud Security &amp; Compliance: Deep understanding of AWS security tools, IAM best practices, encryption standards, and DoD/Federal compliance frameworks (FedRAMP, NIST, RMF, Zero Trust Architecture).</li>
<li>Technical Tool Proficiency: Strong expertise in Terraform, Ansible, Kubernetes, AWS Lambda, and AWS DevOps services.</li>
<li>Multi-Cloud &amp; Hybrid Cloud Knowledge: Experience integrating AWS solutions with Azure and GCP environments.</li>
<li>Scripting &amp; Automation: Strong proficiency in Python, PowerShell, Bash, and YAML/JSON for automation and cloud management.</li>
</ul>
Preferred:
<ul>
<li>Experience working with federal agencies or DoD cloud modernization projects.</li>
<li>Knowledge of AWS AI/ML services, container orchestration (EKS), and serverless architectures.</li>
<li>Expertise in cloud cost optimization and performance tuning strategies.</li>
</ul>
Why Join LightFeather? You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry. We are committed to fostering a diverse and inclusive environment where everyone is valued and respected.
Commitment to Diversity LightFeather is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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HnTG0pjdew

Lead Cloud Engineer - AWS

<h3>Job Description</h3>
Job DescriptionCompany Description 
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
Job Description 
The Dynamic PC Support&nbsp;is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
<ul>
<li>Provide customer support for designated equipment</li>
<li>Answer client questions in a professional manner</li>
<li>Accept and deliver all service calls assigned within the established service level agreement for each client</li>
<li>Meet established customer service satisfaction criteria as outlined in established guidelines and policies</li>
<li>Complete all administrative tasks associated with each call as documented in established policies and guidelines</li>
<li>Complete real-time reporting of all calls as documented in established policies and guidelines</li>
<li>Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client</li>
<li>Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements</li>
<li>Report all activity in an accurate and timely manner</li>
<li>Understand all Safety policies and guidelines and work within the guidelines of policies daily</li>
<li>Additional requirements may exist if offer of employment is extended</li>
<li>Other duties may be assigned to meet business needs</li>
</ul>
Qualifications 
Education and Experience:
<ul>
<li>Typically requires technical school certification or equivalent and 0-2 years of relevant experience</li>
<li>Previous customer service experience is a plus</li>
</ul>
Certifications and/or Qualifications:
<ul>
<li>Maintain all required OEM Certifications as directed by Management</li>
<li>Knowledge of relevant software and hardware</li>
<li>Valid Driver’s License and reliable transportation with valid registration and adequate insurance</li>
</ul>
Skills:
<ul>
<li>Ability to communicate regarding technical issues with clients</li>
<li>Ability to drive to client locations</li>
<li>Ability to drive long distances, and occasional overnight assignments within other geographies</li>
<li>Ability to lift and or move various computer equipment up to 50 lbs</li>
<li>Must own a basic repair tool kit</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Dynamic PC Support

<h3>Job Description</h3>
Job Description
Dark Wolf Solutions is seeking a Software Engineers to support the National Background Investigative Service (NBIS). The Software Engineer will assist to design, develop, and deploy innovative software solutions that address our clients' most challenging problems. You will be an integral part of a team crafting cutting-edge applications and services, leveraging modern technologies and best practices to deliver high-quality, scalable, and maintainable code. This position offers a unique opportunity for a passionate engineering professional to expand their skills in various software development domains, collaborate on challenging projects, and make a significant impact on our clients' success.
Key Responsibilities:
<ul>
<li>Enterprise System Engineer serve to maintain a strong awareness of technical trends in information technology, develop and maintain a strong awareness of on-going IT projects, and business unit requirements; be able to apply the project management model (e.g. Spiral, Waterfall, Agile) selected for a given development effort; and provide analysis, design, development, deployment, and lifecycle support for innovative hardware systems and applications.</li>
<li>Work involves being able to develop end-to-end cost analysis for projects; ensure systems being developed comply with the enterprise technical architecture; help project and program teams prepare for CIO Project Management Program control gates; and keep senior management apprised of project or program status.</li>
<li>Assignments may include leading teams consisting of contractor personnel. </li>
</ul>
Required Qualification:
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related technical field.</li>
<li>12 years of experience minimum of relevant experience.</li>
<li>US Citizenship required with an active Secret clearance or interim Secret clearance.</li>
</ul>
The estimated salary range for the mid level is $130,000.00 - $160,000.00, commensurate on experience, technical expertise, certifications, and clearance level.
Primary work location is the Washington DC Metro area.
We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Software Engineer (Senior)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description 
Reporting to the Software Development Director, the Software Development Manager will collaborate with and manage a team of engineers. You will work with both technical and business teams to understand the requirements and dependencies for the features that need to be developed and enhanced. This is a hands-on role which will require coding about 20% of the time.
You will:
<ul>
<li>Technical Leadership:
<ul>
<li>Provide technical leadership to the development team, guiding them to ensure we run a steady KTLO, while ensuring the changes/implementations being picked-up, are designed with the plan, and able to migrate them to AWS cloud with minimal re-work</li>
</ul>
</li>
<li>Quality Assurance:
<ul>
<li>Oversee all stages of software development to ensure quality.·</li>
<li>Establish and enforce code standards, perform code reviews, and lead troubleshooting efforts.</li>
<li>On-call rotation for any platform emergencies and release nights.</li>
</ul>
</li>
<li>Resource Allocation:
<ul>
<li>Ensure efficient use of resources in on-prem and AWS, such as EC2 instances and Lambda functions, to optimize costs and performance.</li>
</ul>
</li>
<li>Team Development:
<ul>
<li>Coach development team members.</li>
<li>Facilitate their professional development and foster a positive and collaborative team environment.</li>
</ul>
</li>
<li>Budgeting and Planning:
<ul>
<li>Plan and manage the budget for the entire project</li>
<li>Work with financial and leadership teams to forecast expenses and justify them</li>
</ul>
</li>
<li>Communication:
<ul>
<li>Be the bridge between non-technical partners and the development team</li>
</ul>
</li>
</ul>
Qualifications 
<ul>
<li>Bachelor's degree in computer science, software engineering, information systems, or a related field</li>
<li>12+ years of software development experience, with a 3+ years in a management role is required</li>
<li>Software development management experience within a healthcare organization</li>
<li>3+ years of cloud experience required</li>
<li>Expert experience with ASP.NET C#/VB, .Net Core applications</li>
<li>Knowledge of other relevant technologies like MVC, Entity Framework, Unit testing and LINQ are also essential</li>
<li>Knowledge of message queuing technologies like MSMQ, Rabbit MQ is required</li>
<li>High level of proficiency in using multiple AWS services such as EC2, Lambda (serverless), S3, RDS, DynamoDB, and CloudFormation is expected</li>
<li>AWS Certified Solutions Architect or AWS Certified Developer certification could be an added advantage</li>
<li>Experience with microservices architecture is important, including understanding of Docker, Kubernetes, or AWS ECS for container orchestration</li>
<li>Experience with ETL technologies like SSIS</li>
<li>Familiarity with SQL and NoSQL databases such as MySQL, PostgreSQL, MongoDB, and AWS's DynamoDB</li>
<li>Knowledge of CI/CD pipelines, automated testing, and other DevOps principles is beneficial</li>
<li>Familiarity with tools such as GitHub Actions, AWS Code Pipeline or similar is desirable</li>
</ul>
Benefits/Perks:
<ul>
<li>This role is REMOTE from within the U.S.</li>
<li>Great compensation package and bonus plan</li>
<li>Core benefits including medical, dental, vision, and matching 401K</li>
<li>Flexible work environment, ability to work remote, hybrid or in-office</li>
<li>Flexible time off including volunteer time off, vacation, sick and 12-paid holidays</li>
</ul>
 Additional Information 
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Software Development Manager, Health - Remote

<h3>Job Description</h3>
Job Description
Technical Insider Threat Analyst
*This is a hybrid work situation.
PKH Enterprises is seeking qualified individuals to support both government and private-sector clients in the development and implementation of insider threat and asset protection programs. &nbsp;Qualified candidates must have a strong working knowledge of insider threat program elements, digital forensics, governance models and overall program management support operations.
Responsibilities:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Use industry standard digital forensic utilities (standalone &amp; enterprise) to perform collections and analyses of mobile devices and digital media in support of Insider Threat investigations.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Properly preserve evidence, maintain chain of custody and produce forensic reports.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effectively communicate analysis results to stakeholders to include technical staff and leadership.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Install, maintain, and recommend forensic hardware and software within a forensic lab environment while following established configuration management processes.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research and develop scripts, methods or indicators to enhance forensic processes for identifying insider threat activity. &nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Use SIEM utilities to identify potential insider threat activity.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with evaluation of existing insider threat program elements.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with development of Standard Operating Procedures, workflows, process guides and playbooks.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with evaluating and recommending technical and non-technical solutions to detect and respond to potential insider threats.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with evaluating and establishing program elements to support insider threat prevention, detection and response.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in developing strategies for protecting critical assets.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide support in developing business cases, resource planning, budget justifications and other documents in support of client insider threat programs.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with developing and operationalizing program performance metrics and reporting mechanisms in support of client insider threat programs.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate technical products for their use in Insider Threat Programs and define specific program implementation use cases.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understand technology implementation to improve operating capability to support program maturity.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible and adaptable self-starter with strong relationship building skills.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong problem-solving skills and qualitative reasoning in high pressure situations.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to independently prioritize and complete multiple tasks with minimal or no supervision.
Minimum Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree or equivalent
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 years of experience in federal program support or related experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 years of combined professional experience performing insider threat analyst, and digital media forensic analysis with industry standard commercial and open-source tools in Federal Government, DOD or Law Enforcement.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with SIEM platforms.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with using case management systems.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with User Activity Monitoring (UAM) tools.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Active Top Secret Clearance with SCI eligibility required
Preferred Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5-10 years of professional experience in relevant fields including digital forensics, IT security, and investigations.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least one of the following recognized digital forensics certifications (EnCE, ACE, CCE, GCFA, GCFE)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working knowledge of User Activity Monitoring (UAM) tools.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong Working knowledge of SIEM utilities.
Company DescriptionPKH Enterprises (PKH) is a small, woman-owned professional services firm dedicated to helping clients address challenging policy and technology issues. The PKH team is comprised of professionals with varied backgrounds combining legal, policy and technical expertise and offers the services and experience of business process engineers, senior subject matter experts and certified project managers. Our diverse capabilities help our clients improve performance and achieve innovative solutions to their most complex business problems. Our clients turn to us as partners and trusted advisors, and depend on our ability to anticipate, recognize and address their specific needs. PKHE has a reputation for excellence and remains dedicated to generating successful results for tasks at all levels of project execution. To all recruitment agencies: PKH Enterprises does not accept unsolicited agency resumes/CVs. PKH Enterprises is not responsible for any fees related to unsolicited resumes/CVs. PKH Enterprises is an Equal O 
<h3>Company Description</h3>
PKH Enterprises (PKH) is a small, woman-owned professional services firm dedicated to helping clients address challenging policy and technology issues. The PKH team is comprised of professionals with varied backgrounds combining legal, policy and technical expertise and offers the services and experience of business process engineers, senior subject matter experts and certified project managers. Our diverse capabilities help our clients improve performance and achieve innovative solutions to their most complex business problems. Our clients turn to us as partners and trusted advisors, and depend on our ability to anticipate, recognize and address their specific needs. PKHE has a reputation for excellence and remains dedicated to generating successful results for tasks at all levels of project execution. \r\n\r\nTo all recruitment agencies: PKH Enterprises does not accept unsolicited agency resumes/CVs. PKH Enterprises is not responsible for any fees related to unsolicited resumes/CVs.\r\n\r\nPKH Enterprises is an Equal O

Technical Insider Threat Analyst

<h3>Job Description</h3>
Job Description
Who We Are
EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management. EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world’s first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in northern New Jersey.
We are seeking an experienced and creative Front-End Developer to join our growing team. 
Responsibilities
<ul>
<li>Develop high-quality code following established development processes</li>
<li>Provide informed, innovative recommendations regarding the use of HTML/CSS/JavaScript (preferably ReactJS)/NodeJS to meet a variety of business needs</li>
<li>Assess the technical feasibility of proposed functional designs</li>
<li>Keep abreast of the latest developments in Internet technologies</li>
<li>Architect front-end code structures, recommend/spear-head changes in existing codebase</li>
<li>Mentor junior developers and assist if any code issues arise</li>
<li>Perform front-end code reviews</li>
</ul>
Requirements
Who YOU Are
<ul>
<li>Creative and efficient problem solver</li>
<li>Technical</li>
<li>Critical thinker</li>
<li>Reliable</li>
<li>Responsible </li>
<li>Team player</li>
</ul>
Qualifications
<ul>
<li>BS/MS in CS/CE or equivalent work experience</li>
<li>10+ years of corporate experience with JavaScript</li>
<li>5+ years of corporate experience with React JS</li>
<li>Must be a team player &amp; a focused problem-solver</li>
<li>PHP/LAMP/MySQL or any database experience is a plus</li>
<li>Experience with Git/Jira/Confluence, good writing abilities, is a plus</li>
</ul>
Benefits
What We Offer:
The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development – designed to create an entrepreneurial, invigorating and satisfying environment. Our benefits include:
<ul>
<li>Health insurance (Single coverage 100% paid for by company)</li>
<li>Dental and vision insurance</li>
<li>401K Plan (with aggressive company matching)</li>
<li>Paid time off, plus paid holidays</li>
<li>Regular free breakfasts, lunches and snacks</li>
<li>In-house Yoga sessions</li>
<li>Bicycles to ride around campus</li>
<li>Team BBQs and annual company Olympics</li>
</ul>
Recruitment Fraud Disclaimer
EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.
<a href="https://www.earthcam.net/about/careers/recruitmentfraud/" target="_blank">https://www.earthcam.net/about/careers/recruitmentfraud/</a>

Front-end Developer

<h3>Job Description</h3>
Job Description
Working hours are 8:30pm-5pm in person, Monday-Friday and the work location will be at a NE, DC office
JOB TITLE: IT TECH SUPPORT SPECIALIST – TIER II
POSITION SUMMARY
The Technical Support Specialist – Tier II will play a critical role in providing effective technical support services to users, troubleshooting various hardware and software issues, and ensuring the smooth functioning of computer systems and databases. This role requires proficiency in resolving technical support problems, offering guidance to users, and handling basic database administration tasks. As an IT Specialist – Tier II, you will play a vital role in ensuring the efficient functioning of computer systems and databases, resolving technical issues, and providing support to users. Your expertise in technical troubleshooting, database administration, and proactive support will be essential to maintaining a stable and effective IT environment in our organization. Require computer hardware and software skills. Organization and flexibility are important skills, along with the ability to multi-task, meet deadlines and work as part of a team. Require excellent verbal and written communications skills.
DUTIES AND RESPONSIBILITIES •&nbsp;Identify, research, and resolve technical support issues related to e-mail, computer directories, and standard Windows desktop applications. •&nbsp;Serve as the initial point of contact for troubleshooting network applications, hardware/software PC, and printer problems. •&nbsp;Provide phone and in-person IT support services, responding to queries and issues related to computer systems, software, and hardware. •&nbsp;Maintain the daily performance of computer systems and ensure their smooth operation. •&nbsp;Offer desktop support for MS Office and Windows OS, Apple troubleshooting issues and providing necessary assistance. •&nbsp;Provide functional application support, assisting users in utilizing various software applications effectively. •&nbsp;Demonstrate proactive support by identifying potential problems or opportunities to improve systems and processes. •&nbsp;Examine existing IT systems and business models; analyze business improvement processes; design new IT solutions and technology-based solutions. • Provide solutions to technical problems for system administrators deploying, managing, and integrating Apple products and troubleshooting apple products. •&nbsp;Perform other duties as assigned. •&nbsp;Support databases by providing basic assistance with database dictionaries and integration of systems through database design. •&nbsp;Recommend solutions for defining the physical structure and functional capabilities of databases, data security, and data backup recovery. •&nbsp;Cultivate expertise in database management systems and products. •&nbsp;Monitor database performance using tools and utilities to identify and resolve bottlenecks.
• Optimize databases, including query optimization, index management, and database schema design.
EDUCATION AND EXPERIENCE REQUIREMENTS •&nbsp;Bachelor's degree in computer science, information systems, or a relevant technical, engineering, or scientific field, or an equivalent combination of education and related IT experience. •&nbsp;Proficiency in troubleshooting hardware and software issues, resolving technical problems, and providing user support. •&nbsp;Basic understanding of networks and experience in resolving related issues. •&nbsp;Strong knowledge and hands-on experience with MS Office and Windows OS support. • Experience deploying, managing, and integrating Apple products and troubleshooting Apple products. •&nbsp;Familiarity with functional application support to assist users in utilizing software applications effectively. •&nbsp;Demonstrated ability to take initiative, provide proactive support, and identify opportunities for improvement. •&nbsp;Experience in working with databases, including basic database administration tasks and integration of systems. •&nbsp;Ability to collaborate with clients, understand their requirements, and recommend suitable solutions. •&nbsp;Entry-level understanding of database performance monitoring, optimization, and schema design
PROJECT LOCATION Onsite 5 days a week in NE Washington, DC.
Company DescriptionCODICE provides innovative solutions in health information management for the full lifecycle of healthcare finance and compliance operations. Our customized knowledge-based software helps manage healthcare costs. At the heart of CODICE services are our technology competencies. Paired with our unparalleled process methods, these competencies deliver solutions and results that become an integral part of our clients success. CODICE's technical expertise can be leveraged for full system development, project management or staff augmentation. CODICE areas of expertise include: SYSTEM DEVELOPMENT: Fully customized development from requirements to testing. ENTERPRISE CONTENT MANAGEMENT: System implementations for content management, digital assets, web content and record keeping. SYSTEM INTEGRATION: Expert integrations using open standards, APIs, and a comprehensive toolkit to seamlessly link applications. DATA WAREHOUSING &amp; BUSINESS INTELLIGENCE: Data collection and analysis from multiple sources into a sin 
<h3>Company Description</h3>
CODICE provides innovative solutions in health information management for the full lifecycle of healthcare finance and compliance operations. Our customized knowledge-based software helps manage healthcare costs.\r\n\r\nAt the heart of CODICE services are our technology competencies. Paired with our unparalleled process methods, these competencies deliver solutions and results that become an integral part of our clients success. CODICE's technical expertise can be leveraged for full system development, project management or staff augmentation. CODICE areas of expertise include: \r\n\r\nSYSTEM DEVELOPMENT: Fully customized development from requirements to testing. \r\n\r\nENTERPRISE CONTENT MANAGEMENT: System implementations for content management, digital assets, web content and record keeping. \r\n\r\nSYSTEM INTEGRATION: Expert integrations using open standards, APIs, and a comprehensive toolkit to seamlessly link applications. \r\n\r\nDATA WAREHOUSING &amp; BUSINESS INTELLIGENCE: Data collection and analysis from multiple sources into a sin

IT TECH SUPPORT SPECIALIST - TIER II

<h3>Job Description</h3>
Job DescriptionRESUMEN DEL PUESTO El puesto de Técnico de soporte IT, Nivel 1 tiene como propósito proporcionar asistencia técnica y consultas rápidas y útiles en sistemas informáticos a contratistas independientes y empleados. &nbsp;Además, siempre actuará de forma consistente con las normas y políticas de la compañía para salvaguardar la seguridad y privacidad de la información de salud electrónica. El itinerario y horario de trabajo de este rol es el siguiente:&nbsp; &nbsp; &nbsp; &nbsp;Martes a Viernes de 10 am a 7 pm&nbsp; &nbsp; &nbsp;Sábado de 8 am a 5 pm&nbsp;
RESPONSABILIDADES ESPECÍFICAS
Apoyo Técnico a Usuarios
<ol>
<li>Sirve como el primer punto de contacto para clientes que buscan asistencia técnica por teléfono o correo electrónico.</li>
<li>Asiste y guía al personal no técnico en (i) instalar, configurar y mantener aplicaciones desarrolladas interna y externamente (ii) solucionar problemas técnicos y (iii) manejar equipos electrónicos y sistemas de información de la compañía de la forma correcta.</li>
<li>Monitorea y prueba las soluciones para asegurarse de que los problemas se hayan resuelto adecuadamente.</li>
<li>Utiliza un sistema de soporte técnico donde los usuarios pueden someter boletos de servicio y monitorear su progreso.</li>
<li>Escala o redirige los problemas o situaciones que no puede resolver al siguiente nivel de soporte, según las normas de la compañía.</li>
<li>Crea cuentas de usuarios y asignar accesos a aplicaciones internas y externas, según sea indicado por los Tecnicos Nivel 2.</li>
</ol>
Infraestructura Tecnológica, Equipos y Sistemas de Información
<ol>
<li>Configuración y asistencia física a usuarios con computadoras y otro equipo tecnológico, según sean asignadas por Tier 2.</li>
</ol>
Seguridad y Privacidad
<ol>
<li>Lleva a cabo sus labores según las normas y políticas de la compañía para salvaguardar la seguridad y privacidad de la información de salud electrónica.</li>
</ol>

Otros
<ol>
<li>Cumple con las disposiciones del Plan de Cumplimiento Corporativo de BOH, sus normas y procedimientos y Código de Conducta.</li>
<li>Asiste y desempeña otras funciones que le sean asignadas según necesidad.</li>
</ol>
 NIVEL DE AUTORIDAD Y/O JUICIO INDEPENDIENTE
Usual y regularmente, el puesto de Técnico de Soporte IT, Nivel 1 ejerce un nivel limitado de autoridad y juicio independiente con respecto al desempeño de las tareas y funciones adscritas al mismo. 
 
NIVEL DEL PUESTO 
EDUCACIÓN:
<ul>
<li>Grado Asociado en Sistema de Información o relacionado. </li>
</ul>
EXPERIENCIA:
<ul>
<li>1 a 2 años de experiencia en funciones relacionadas al área técnica de sistemas de información. </li>
</ul>
COMPETENCIAS: 
<ul>
<li>Alta orientación hacia el servicio al cliente. </li>
<li>Alta capacidad organizativa y de atención al detalle, para ejercer varias funciones simultáneamente. </li>
<li>Conocimiento sobre el uso, manejo y diagnóstico de sistemas de computadoras. </li>
<li>Conocimiento básico en solución a problemas de aplicaciones en general. </li>
<li>Habilidad para trabajar bajo presión y con mínima supervisión.</li>
<li>Habilidad para comunicarse efectivamente. </li>
<li>Alta capacidad para trabajar en equipo.</li>
<li>Sentido de urgencia y enfoque a resultados. </li>
<li>Amplio dominio de sistemas de información, como MS Word, Excel, Power Point, Outlook. </li>
</ul>
ESFUERZO MENTAL:
Trabajo que comprende actividades, procesos u operaciones variadas y de alguna complejidad. Habilidad para manejar amplia documentación e información, tanto escrita como digital, donde requiere altos niveles de concentración y análisis, sobre el 60% del tiempo en el desempeño del puesto.
ESFUERZO FÍSICO: 
Trabajo que comprende actividades que requieren estar de pie, agacharse, doblarse, inclinarse, caminar o ejercer fuerza física de 5 hasta 20 libras, realizando instalaciones y relocalización de equipos electrónicos, menos de un 15% del tiempo en el desempeño del puesto.
ESFUERZO VISUAL: 
Trabajo que requiere un alto nivel de atención, concentración o fijación de la vista. Habilidad para enfocar y leer documentación, corrección de documentación, soluciones de problemas en aplicaciones, y trabajos en documentos digitales sobre el 60% del tiempo en el desempeño del puesto. 
CERTIFICACIONES O LICENCIAS:
El puesto de Técnico de Soporte, Nivel 1 requiere, como criterio deseable, las certificaciones Compatia A+.
DESTREZAS DE LENGUAJE: 
Destrezas de hablar, leer y escribir español e inglés. 
<ul>
<li>Escribir, leer y hablar español el 100%, del tiempo. </li>
<li>Escribir, leer y hablar inglés aproximadamente el 30% del tiempo. </li>
</ul>
SALIDAS O VIAJES
El puesto de Técnico de Soporte IT, Nivel 1 no requiere salidas o viajes, sin embargo, en ocasiones se requiere estar fuera del área de trabajo dependiendo de los problemas técnicos encontrados en la localidad, entre un 5% a 10% del tiempo en el desempeño del puesto. 
CONTACTOS EXTERNOS 
El puesto de Técnico de Soporte IT, Nivel 1 en el desempeño de sus funciones se relaciona con los siguientes contactos externos: proveedores de servicio de internet, contratistas y consultores independientes. 
 
Parono con Igualdad de Oportunidad de Empleo

Tecnico de Soporte IT, Nivel 1

<h3>Job Description</h3>
Job Description
Job Title: Sr. HRIS Manager
Department: HRIS Systems and Analytics Reports To: Assistant Vice President, HRIS Systems and Analytics Direct Reports: 2-4 Direct Report Title: Data Analysts/Specialist Location: Full Remote/EST FLSA Status: Exempt Salary: Max: $90,000
 Position Overview:
The SR HRIS Analytics Manager (SR HRIS MANAGER) will oversee the administration, development, and optimization of the company’s Human Resource Analytics and reporting areas, includding product management. This role will involve expert level PowerBI skills to and pull data from ADP Workforce Now, ADP Workforce Manager, ADP Recruiting, Halo Ticket Systems data and others to provide both company and affiliate level reporting, and Department level KPI’s, while supporting reporting for MDM, Security and audits for all HRIS Systems to ensure accuracy and compliance. Additionally collaborate on other system projects and initiatives like Palantir implementation, automation, and AI to support the HRIS Team, and onboarding new affiliates into our HR . Also, act as Project Manager for all analytic tasks and products in a Shared Service environment.

Key Responsibilities:
<ul>
<li>Power BI Development and Reporting:
<ul>
<li>Design, develop, and maintain HR dashboards and reports in Power BI. / Palantir</li>
<li>Using Power Automate and other automation tools.</li>
<li>Ensure HR data is accurately represented and presented in an actionable format.</li>
<li>Lead the automation of recurring reports and establish near real-time, where possible and reporting capabilities for all HR metrics.</li>
<li>Deliver and share reports with all stakeholders via automation.</li>
</ul>
</li>
<li>HR Data Analysis:
<ul>
<li>Analyze HR data to provide insights on key metrics, such as turnover, employee engagement, recruitment, and workforce demographics.</li>
<li>Use Power BI to visualize trends, patterns, and opportunities for improving HR processes and performance.</li>
<li>Conduct data audits to ensure the integrity of the reports and accuracy of HR data.</li>
</ul>
</li>
<li>Stakeholder Collaboration:
<ul>
<li>Partner with HR, Finance, IT, and other business units to understand reporting requirements and deliver customized solutions.</li>
<li>Provide regular updates and insights to senior management on HR metrics and trends.</li>
<li>Collaborate with HRIS teams to integrate data sources and enhance reporting functionality.</li>
</ul>
</li>
<li>Data Governance and Quality:
<ul>
<li>Ensure data governance and accuracy in all reports and dashboards by implementing validation checks and routine data audits.</li>
<li>Collaborate with relevant teams to enforce data standards and maintain a single source of truth for HR data.</li>
</ul>
</li>
<li>HR Analytics and Business Intelligence:
<ul>
<li>Lead HR analytics initiatives by transforming raw data into actionable insights for business decisions.</li>
<li>Use Power BI/Palintir to create predictive models and forecasts for workforce planning and talent management.</li>
<li>Drive the use of business intelligence in HR, supporting decision-making processes with data-driven recommendations.</li>
</ul>
</li>
<li>Training and Support:
<ul>
<li>Provide training and support to HR team members and other stakeholders on how to use Power BI dashboards and interpret the reports.</li>
<li>Ensure that report users are equipped with the skills and knowledge needed to access and leverage HR data effectively.</li>
<li>Offer leadership and mentoring for other data analysts</li>
</ul>
</li>
<li>Continuous Improvement:
<ul>
<li>Identify opportunities for process improvements in HR reporting and analytics, enhancing efficiency and the quality of outputs.</li>
<li>Stay up to date with the latest Power BI functionalities and industry best practices in HR reporting and business intelligence.</li>
</ul>
</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Human Resources, Information Systems, Data Analytics, OR equivalent experience</li>
<li>Minimum of 5 years of experience in HR reporting, with at least 3 years of experience using Power BI.</li>
<li>Strong proficiency in Power BI, including DAX, Power Query, and data visualization.</li>
<li>Proven track record of building complex HR dashboards and reports that provide clear business insights.</li>
<li>Strong understanding of HR metrics, processes, and data management.</li>
<li>Excellent communication and collaboration skills, with the ability to work across multiple teams and present insights to senior management.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience pulling data from ADP Workforce Now, ADP Workforce Manager and ADP Recruiting Manager, Relias, Palantir.</li>
<li>Knowledge of HRIS systems, data privacy regulations, and business intelligence trends.</li>
<li>Certification in Power BI or other analytics-related platforms.</li>
<li>Project Management certification.</li>
</ul>
 EST/MST OK

HRIS ANALYTICS MANAGER

<h3>Job Description</h3>
Job DescriptionCome make your mark with Watermark!🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements. ⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. 💲 COMPETITIVE BENEFITS PACKAGE to address our employees’ physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan.&nbsp; At Watermark, our people come first! Telecommunications Specialist In this role you will….
<ul>
<li>Reviews and assesses the telecommunications infrastructure that supports the installation protection programs; customer’s missions and supporting facilities to include equipment and routing. </li>
<li>Additionally, the Telecommunications Specialist shall identify all aspects of communications-related vulnerabilities, impacts of communications on mission execution capability, and provide recommendations to mitigate or eliminate identified vulnerabilities.</li>
</ul>
Experience Requirements: 
<ul>
<li>Understanding of pre-assessment phase activities (e.g. Mission Analysis and Pre-Site Survey)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li>
<li>Assessment phase activities to include onsite vulnerability and risk assessments&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li>
<li>Post assessment phase activities (e.g., Post Analysis, Report Writing, and Major Command follow-up)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li>
</ul>
Education Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.&nbsp; &nbsp;</li>
</ul>
Security Clearance Requirements: 
<ul>
<li>TS/SCI</li>
</ul>
Other Requirements: 
<ul>
<li>May be required to move equipment/files weighing up to 50 pounds</li>
<li>Requires ability to consistently perform repetitive tasks including filing and scanning </li>
<li>May require sedentary work at least 50% of the time</li>
<li>Reports to a physical location which occasionally requires the ability to traverse between buildings </li>
<li>Ability to manage stress with a high degree of maturity/professionalism</li>
<li>Demonstrated critical thinking and leadership skills and the ability to work well with others</li>
<li>Effective verbal and written communication skills</li>
<li>Other duties as assigned</li>
</ul>
 This position is contingent on funding. Watermark provides salary ranges with job postings in states where it is legally required; any other salary ranges associated with our postings are third party estimates and may not be an accurate reflection of Watermark’s total compensation package.&nbsp; Multiple considerations are taken into account when determining the final salary/hourly rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor Categories.&nbsp; Central to Watermark’s employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation. Watermark Risk Management International, LLC is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. &nbsp;
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