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<h3>Job Description</h3>
Job DescriptionDescription:
Knight Federal Solutions is a trusted provider to industry leading prime contractors, the Department of Defense and the Intelligence Community. We have established a company culture that supports our employees, their families and the communities in which they live and work. When you join our team you belong to a group of people that work hard, strive for greatness and care about people.
 
Our hard work is evident in everything we do. Whether it be supporting large government programs in the areas of Simulation and Training, Information Technology, Intelligence or Engineering we always strive to be the best. It is for this reason that we have been recognized as a World Class Team Supplier by Northrop Grumman and were also named one of Florida’s fastest growing companies by Inc. Magazine.
 
As Knight Federal Solutions continues to grow, we look forward to hiring the best and the brightest to join us in our success!
 
Responsibilities 
Conducts data analytics, data engineering, data mining, exploratory analysis, predictive analysis, and statistical analysis, and uses scientific techniques to correlate data into graphical, written, visual, and verbal narrative products, enabling more informed analytic decisions. Proactively retrieves information from various sources, analyzes it for a better understanding of the data set, and builds AI tools that automate certain processes. Duties typically include:
<ul>
<li>Developing and implementing data models for priority framework integration, creating automated processes for data transformation and visualization, and establishing connections between disparate data sources.</li>
<li>Creating various ML-based tools or processes, such as recommendation engines or automated lead scoring systems.</li>
<li>Performs statistical analysis, applies data mining techniques, and builds high-quality prediction systems. Should be skilled in data visualization and use of graphical applications, including Microsoft Office (Power BI) and Tableau; major data science languages, such as R and Python; managing and merging of disparate data sources, preferably through R, Python, or SQL; statistical analysis; and data mining algorithms.</li>
<li>Knowledge of GEOINT data structures and DoD collection management processes is preferred. </li>
</ul>
Requirements:
<ul>
<li>Active TS/SCI clearance required; willingness to take a polygraph exam</li>
<li>At least 3 years of experience conducting analysis relevant to the specific labor category, with at least a portion of the experience within the last 2 years</li>
<li>Bachelor’s degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education </li>
</ul>
Knight Federal Solutions provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information or any other protected classification.

Data Scientist

<h3>Job Description</h3>
Job Description
Job Title: Data Specialist Hourly Rate: $35 - $38
Please Note Location: On Location - 1200 K Street, NW, Washington, D.C. 20005
 Job Summary: CLJ Consulting and Contracting LLC is seeking an experienced Data Specialist to support the Pension Benefit Guaranty Corporation (PBGC). This role is critical in managing the acquisition, transformation, and integration of complex pension benefit datasets. The ideal candidate will be highly proficient in data loading, analysis, and reconciliation using Microsoft Access, Excel, SQL, and other PBGC-supported tools. The Data Specialist will also serve as a key technical contributor to ensure data accuracy, integrity, and usability across PBGC systems.
 
Key Roles and Responsibilities: • Transfer, evaluate, and load pension-related data into PBGC systems with accuracy and timeliness. • Analyze and reconcile large datasets using MS Access, Excel, and SQL queries. • Generate benefit statements and support regular and ad-hoc data reporting. • Assist in benefit data clean-up and transformation processes for accurate plan terminations and benefit administration. • Document data processes, provide knowledge transfer, and conduct system testing. • Support PBGC staff training as needed and communicate technical findings effectively to non-technical stakeholders. • Provide mailbox coverage for incoming service. • Be available for occasional weekend or after-hours work with advance notice.
Required Qualifications: • Bachelor’s degree in Computer Science, Information Systems, or a related field – or equivalent professional experience. • Minimum of four (4) years of experience with enterprise and desktop databases, records management, and data conversions. • Advanced expertise in Microsoft Access and Excel, including merging, importing/exporting, and reporting. • Demonstrated experience working with SQL, VBA, and familiarity with Oracle databases. • Ability to work independently, manage multiple data tasks, and communicate effectively across technical and business teams.
Preferred Qualifications: • Experience supporting federal pension systems or similar benefit processing environments. • Knowledge of pension benefit data lifecycle and legacy system migrations.
Additional Information: • Core working hours are 8:00 AM to 5:00 PM Eastern Time, Monday through Friday.
• Must be eligible to work in the United States and pass required background checks.

DATA SPECIALIST

<h3>Job Description</h3>
Job DescriptionPosition: ServiceNow Developer (SecOps &amp; GRC Focus) Location: Florida Onsite Location Candidate Profile:
<ul>
<li>Experience: 7+ years in ServiceNow development, with at least 2 years specializing in GRC/IRM</li>
<li>Modules Expertise: GRC/IRM Suite (deep experience)</li>
<li>Integrations: REST APIs, IntegrationHub, data import sets</li>
<li>Security Understanding: Strong grasp of ACLs and role-based access controls in GRC</li>
<li>Certifications (Nice to Have): CSA, CIS–GRC, CIS–Risk</li>
<li>Soft Skills: Strong analytical mindset, attention to detail, and excellent stakeholder communication</li>
</ul>
Project Summary:
We are seeking a ServiceNow SecOps Developer to lead the implementation and support of key Security Operations modules, including Security Incident Response (SIR) and Vulnerability Response (VR). The role will also focus on integration with external security tools and automation of threat response workflows.
Responsibilities:
<ul>
<li>Customize and support SecOps modules: SIR, VR, Threat Intelligence</li>
<li>Integrate with external tools such as SIEMs, email security gateways, and vulnerability scanners</li>
<li>Design orchestration workflows for automated threat response</li>
<li>Develop scripts, business rules, and notifications</li>
<li>Configure dashboards for visibility into threat and vulnerability data</li>
<li>Maintain and secure MID Servers for on-prem communication</li>
<li>Collaborate with security analysts to refine detection and response workflows</li>
<li>Ensure adherence to internal security policies and compliance standards</li>
</ul>
Required Skills:
<ul>
<li>Experience: Minimum 3+ years in ServiceNow, with 1–2 years specifically in SecOps</li>
<li>Tools: Experience with Splunk, QRadar, Qualys, Tenable</li>
<li>Integration Knowledge: REST APIs, MID Server, Orchestration, PowerShell scripting</li>
<li>Certifications (Preferred): CSA, CIS–SecOps, Security+, GCIH</li>
<li>Soft Skills: Strong communication, problem-solving abilities, and teamwork with security teams</li>
</ul>

ServiceNow Developer (SecOps & GRC Focus)

<h3>Job Description</h3>
Job Description
Our partner is a leading national nonprofit organization that addresses a complex neurodegenerative disease by supporting research, care, community engagement, and advocacy. The Manager, Development role is responsible for implementing a variety of fundraising events and cultivating community and corporate partnerships throughout the Washington, DC metro area. This is a remote opportunity, though candidates located within the DC, MD, and VA region are strongly encouraged to apply.
Responsibilities
<ul>
<li> Execute a comprehensive development strategy to achieve a revenue goal of $500,000+ </li>
<li> Plan and manage logistics for multiple fundraising events, including materials, marketing, and day-of execution </li>
<li> Recruit, engage, and retain event committee members and community partners </li>
<li> Build and sustain relationships with local organizations, corporate partners, and donors </li>
<li> Collaborate with internal teams and volunteer committees for successful event delivery </li>
<li> Ensure adherence to established budgets for all events and activities </li>
<li> Work with care-focused teams to include individuals and families in awareness and fundraising campaigns </li>
<li> Coordinate marketing and public relations efforts with internal communication teams </li>
<li> Conduct in-person and virtual outreach with corporate partners, donors, vendors, and volunteers </li>
<li> Represent the organization at community events and speaking engagements </li>
</ul>
Other Duties
<ul>
<li> Serve as a key contributor to the territory's development team, assisting directors and peers as needed </li>
<li> Ensure alignment with organizational standards and policies </li>
<li> Participate in staff meetings and public events as necessary </li>
<li> Coordinate with colleagues across departments to strengthen fundraising and mission-driven activities </li>
<li> Support other projects and responsibilities as assigned </li>
</ul>
Requirements
<ul>
<li> Bachelor’s degree or equivalent combination of education and experience </li>
<li> At least 3 years of relevant experience in fundraising, event planning, donor and sponsor cultivation, or public engagement </li>
<li> Experience using online fundraising platforms, with an ability to interpret data and optimize outreach </li>
<li> Excellent organizational and communication skills </li>
<li> Ability to prioritize and manage multiple projects; knows when to consult leadership </li>
<li> Maintains confidentiality and demonstrates sound judgment with sensitive information </li>
<li> Proficiency in Microsoft Office Suite; working knowledge of donor databases (e.g., Salesforce, Blackbaud) </li>
<li> Experience with tools like Canva, Adobe Suite, Tableau, Greater Giving, or Spekit is a plus </li>
<li> Must have a valid driver’s license and access to an insured vehicle (regional travel required) </li>
</ul>
Benefits
<ul>
<li> Compensation Range: $49,440 – $59,196 annually</li>
<li> Comprehensive healthcare coverage </li>
<li> 401(k) with employer match </li>
<li> Short- and long-term disability insurance </li>
<li> Basic life insurance </li>
<li> Wellness and mental health benefits </li>
<li> Paid time off and recognized holidays</li>
</ul>

Manager, Development (DC, MD, VA)

<h3>Job Description</h3>
Job Description
About IntelePeer.ai:
IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.
Job Summary: 
This role focuses on developing and implementing conversational GenAI agents within Intelepeer's Workflow automation platform, requiring expertise in both AI development and system integration. The position involves writing code and developing scripts to address technical challenges while collaborating with customers to integrate their API platforms. The ideal candidate will be a proactive problem-solver who can work both independently and as part of a skilled development team, contributing to design documents and participating in design reviews. The role demands strong communication skills to effectively work with stakeholders and management, particularly in assessing and communicating the business impact of technical issues.
 
Responsibilities: 
<ul>
<li>Build Conversational GenAI agents that are integrated with Intelepeer's Workflow automation platform as well as customer's API platforms to automate business processes and enhance customer interactions.</li>
<li>Develop code, scripts and other artifacts required to solve customer technical issues.</li>
<li>Lead technical discussions and collaborate with key stakeholders including the customer, to gather requirements, solve integration challenges, and design solutions.</li>
</ul>
<ul>
<li>Be proactive and inquisitive in identifying and finding solutions to complex problems. </li>
</ul>
<ul>
<li>Determine severity and impact of issues on the business and communicate status to Management.</li>
<li>Work both independently and with a group of highly skilled developers, project managers, and quality assurance engineers.</li>
<li>Be a subject matter expert on our products and collaborate with other internal teams in order to contribute to the evolving suite of products that Intelepeer offers.</li>
<li>Be flexible with work hours and schedule; provide on-demand support as needed.</li>
<li>Keep up to date on industry technical trends and new development methodologies to maintain current skills and remain current with industry standards. </li>
</ul>
Required Qualifications 
<ul>
<li>At least 1 year of experience with Generative AI and Prompt Engineering required.</li>
<li>Experience in utilizing generative AI (e.g., LLMs, generative image models) in inference and fine-tuning tasks.</li>
<li>At least 2 years of experience with Node JS/Angular JS/Express JS/React JS/Mongoose JS. </li>
<li>At least 2 years of experience implementing RESTful web APIs.</li>
<li>At least 2 years of experience with SQL and/or NoSQL experience (e.g., MYSQL, MongoDB preferred).</li>
<li>At least 2 years of experience with Python, or other scripting languages (e.g. R, or similar).</li>
<li>Strong understanding and experience using OO design principles and test-driven development.</li>
<li>Experience in troubleshooting software issues.</li>
<li>Experience with Cloud technologies (Azure, AWS) is a plus.</li>
<li>Experience with Cursor or Windsurf IDE is a plus.</li>
<li>Experience with Linux/Unix is a plus.</li>
<li>Experience with Speech Recognition, Text to Speech, Natural Language Processing is a plus</li>
<li>Git experience is a plus.</li>
<li>Docker experience is a plus.</li>
<li>Sigma BI experience is a plus.</li>
<li>Snowflake experience is a plus.</li>
<li>Experience with SOAP web services and XML is a plus.</li>
</ul>
Competencies
<ul>
<li>Strong problem-solving skills.</li>
<li>Strong organizational, prioritization, and documentation skills.</li>
<li>Excellent verbal and written English communication skills, including the ability to communicate clearly with non-technical individuals, including customers.</li>
<li>Successfully communicate technical issues clearly to individuals with varying levels of technical knowledge and understanding.</li>
<li>Effectively and efficiently solve mission critical technical problems in a startup-paced business environment.</li>
<li>Exceptional attention to detail.</li>
</ul>
<ul>
<li>Continuous improvement attitude.</li>
<li>Quality-, customer service-, and continuous improvement-driven to consistently delight internal and external customers.</li>
<li>Team player who is willing to go above and beyond to help others.</li>
<li>Self-motivated, proactive, and resourceful.</li>
<li>Positive, professional attitude and ability to establish and maintain effective working relationships in cross-functional and team environments.</li>
<li>Reacts quickly and adapts to changes in priorities, circumstances, and direction.</li>
<li>Effectively multi-tasks and manages multiple projects concurrently in a time-sensitive work environment.</li>
</ul>
Education &amp; Experience: 
<ul>
<li>Bachelor’s Degree in Engineering, Computer Science, Mathematics or Computing related field; equivalent work experience and/or relevant Programming Certifications may be considered</li>
</ul>

Physical Requirements: 
<ul>
<li>Sedentary work lifting no more than 10 pounds. </li>
<li>Occasional lifting, carrying, and standing.</li>
<li>Frequent hand/eye coordination to operate office equipment.</li>
<li>Vision sufficient to read computer screens, reports, and related department documents.</li>
<li>Dexterity to operate computer keyboards and other related office equipment.</li>
<li>Endurance sufficient to sit and work at a computer for extended periods of time.</li>
<li>Frequent speech communication and hearing. </li>
</ul>
 
Why you'll love it here:
<ul>
<li>Unlimited Vacation for exempt employees</li>
<li>Paid Holidays</li>
<li>Competitive medical, dental &amp; vision insurance for employees and their dependents</li>
<li>401K Retirement Plan</li>
<li>Stock Options</li>
<li>Company-paid life insurance</li>
<li>Health &amp; Flexible Savings Accounts</li>
<li>Cell phone, gym, and internet reimbursement</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
<li>Free snacks (Denver, and or Fort Lauderdale)</li>
<li>Fun events (virtual and in-person)</li>
</ul>
 
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Any requests to exercise your rights as a data subject under GDPR should be submitted to <a href="mailto:infosec@intelepeer.com" target="_blank">infosec@intelepeer.com</a> for prompt processing. Please refer to our Privacy Policy (at <a href="http://www.intelepeer.com/privacy/intelepeer-privacy-policy" target="_blank">www.intelepeer.com/privacy/intelepeer-privacy-policy</a>) for any questions on how IntelePeer complies with GDPR.
For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. <a href="https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/" target="_blank">https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-…</a>
IntelePeer participates in E-Verify.
 
At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. 
We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.
If you have any questions or need assistance, please contact our Director of Recruiting.

Custom Solutions Developer

<h3>Job Description</h3>
Job Description
HVA Assessment Operator / Penetration Tester (AES Certified) At Sprightbulb, we guide organizations through meaningful transformation with a focus on product thinking, agile principles, and business alignment. Our non-prescriptive, agile-first approach embraces uncertainty, shortens feedback loops, and delivers real value. We’re a fast-growing, collaborative team of practitioners and change agents who challenge conventional thinking and help clients unlock what’s possible. As a Sprightbulb consultant, you’ll work on high-impact initiatives across industries and help shape how work gets done. About the Role We’re seeking an AES-Certified HVA Assessment Operator / Penetration Tester to join a team launching a comprehensive High-Value Asset (HVA) program for a federal agency. This role requires a tactical and flexible&nbsp;operator who can shift seamlessly between execution and enablement. Onsite work in DC is expected. Key Responsibilities
<ul>
<li>Perform vulnerability and penetration testing NT1 HVAs under defined rules of engagement</li>
<li>Identify, document, and analyze technical vulnerabilities</li>
<li>Assess impacts and contribute to full lifecycle risk analysis&nbsp;</li>
<li>Produce&nbsp;comprehensive appendices with exploit results, findings, and risk classifications</li>
<li>Collaborate closely with the Technical Lead on assessment reporting and deliverables</li>
</ul>
Required Qualifications
<ul>
<li>AES certification under CISA's HVA Assessment and Evaluation (AES) Program</li>
<li>5+ years of experience in penetration testing, ethical hacking, or red team engagements</li>
<li>Proficiency with tools such as Burp Suite, Metasploit, Nessus, Nmap, and others</li>
<li>Strong understanding of&nbsp;FISMA, HVA, and DHS cybersecurity&nbsp;guidelines</li>
<li>Must be able to obtain a Public Trust or higher clearance</li>
</ul>
Preferred
<ul>
<li>Experience supporting federal agencies (DHS, DOT, IRS, DoD)</li>
<li>Certifications such as Security+, CISSP, or PMP</li>
<li>Familiarity with ISO standards and working in Agile environments</li>
</ul>
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MUoj6001CH

HVA Assessment Operator / Penetration Tester (AES Certified)

<h3>Job Description</h3>
Job Description Our executive search firm is working with one of the largest domestic-based contractors in the country. They are looking for a Senior Project Manager in the DC/VA/MD area with multi-million dollar, MEP experience specializing in data center and mission critical construction.
<ul>
<li> Bachelor’s degree in Construction Management, Engineering or applicable discipline and experience relative to project size/scope </li>
<li> 10+ years of related project management experience </li>
<li> Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing </li>
<li> Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions </li>
<li> Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity </li>
<li> Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner </li>
</ul>

Senior Project Manager

<h3>Job Description</h3>
Job DescriptionAbout the Company
Our client is a profitable Enterprise SaaS company specializing in data privacy governance, data security, consent management, and regulatory compliance solutions for enterprises. Their innovative, patented Hybrid AI technology ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while providing unified consent and preference management APIs for efficient data handling across multiple channels. With a proven product-market fit and Fortune 100 customers, the company is at the forefront of shaping the future of data privacy and AI-driven compliance.
<ul>
<li>
Company HQ: United States
</li>
<li>
Product: AI-powered privacy compliance and data governance platform (SaaS)
</li>
<li>
Candidate Location: Falls Church, VA or Greenville, DE (office 2-3 days per week)
</li>
<li>
Start Date: As soon as possible
</li>
</ul>
The Mission
Our client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency. As a technical lead, you will play a critical role in driving the engineering vision and delivering impactful products that address evolving privacy and security challenges.
The Opportunity
Join a dynamic engineering team as a Lead Software Engineer (Full Stack), where you'll lead technical initiatives, mentor peers, and directly influence the architecture and success of mission-critical privacy and data security products. This is a unique opportunity for an experienced engineer to advance into a Director of Engineering role within 18 months, while working on cutting-edge technology in a collaborative, startup-like environment.
What You'll Do
<ul>
<li>
Write clean, secure, and high-quality code aligned with product requirements
</li>
<li>
Build interactive web applications, RESTful APIs, and efficient algorithms
</li>
<li>
Optimize application performance, security, and browser compatibility
</li>
<li>
Lead feature implementation and redesign complex interfaces
</li>
<li>
Influence technical decisions to ensure quality, scalability, reliability, and security
</li>
<li>
Mentor and guide other engineers, fostering a culture of excellence and growth
</li>
<li>
Act as a client-facing technical leader during implementation phases
</li>
<li>
Collaborate closely with a cross-functional team to deliver on tight deadlines
</li>
</ul>
What You Bring
<ul>
<li>
Bachelor’s degree or higher in Computer Science or a related field (required)
</li>
<li>
Minimum 10 years of experience in software engineering roles
</li>
<li>
Strong experience with LAMP/LEMP stack and Linux command line proficiency
</li>
<li>
Proven ability to build scalable, load-balanced web applications and APIs
</li>
<li>
Client-facing experience and strong communication skills
</li>
<li>
Experience leading and mentoring engineering teams
</li>
<li>
Startup or fast-paced environment experience with the ability to manage multiple priorities
</li>
<li>
Willingness and ability to work from the Falls Church, VA or Greenville, DE office 2-3 days per week
</li>
</ul>
Preferred Technical Skills:
<ul>
<li>
Programming: PHP, JavaScript, Python, Java
</li>
<li>
Frontend: ReactJS, JQuery, Bootstrap
</li>
<li>
Backend &amp; API: RESTful APIs, AJAX, microservices architecture
</li>
<li>
Databases: SQL, NoSQL (Cassandra, MongoDB), Big Data (Hadoop, Hive, HBase)
</li>
<li>
Caching &amp; Messaging: Redis, RabbitMQ
</li>
<li>
Cloud &amp; Containerization: Docker, AWS, IaaS, PaaS, Elastic Search
</li>
<li>
DevOps &amp; Version Control: Git, Bitbucket, third-party testing frameworks
</li>
<li>
Bonus: Security/privacy technologies (encryption, vulnerability assessment)
</li>
<li>
Bonus: Open-source project contributions
</li>
<li>
Bonus: Hands-on experience with AI algorithms
</li>
</ul>
Key Success Drivers
<ul>
<li>
Strong self-discipline and self-motivation
</li>
<li>
High ethical standards, honesty, and transparency
</li>
<li>
Adaptability and comfort wearing multiple hats in a fast-changing environment
</li>
<li>
Ability to work effectively with diverse team members
</li>
<li>
Proactive leadership and a collaborative mindset
</li>
</ul>
Why Join?
<ul>
<li>
Competitive Compensation: $125,000–$155,000 annually (base $100K–$130K + $25K performance bonus)
</li>
<li>
Comprehensive benefits: 100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket)
</li>
<li>
Financial Security: 401(k) plan with company match and company-paid life insurance
</li>
<li>
Hybrid schedule (2-3 days in-office), 2 weeks paid vacation
</li>
<li>
Career Advancement: Clear path to Director of Engineering within 18 months
</li>
<li>
Technical Growth: Work with modern technologies solving complex, meaningful problems
</li>
<li>
Technical Impact: Significant influence on architecture and engineering practices
</li>
<li>
Professional Development: Tuition reimbursement for continued education and technical training
</li>
<li>
Collaborative Environment: Work alongside other talented engineers in a supportive culture
</li>
<li>
Team Building: Regular company events, celebrations, and team dinners
</li>
</ul>
Interviewing Process
<ul>
<li>
HR Screening
</li>
<li>
Level 1: Phone interview with the Hiring Manager (technical background and client communication skills)
</li>
<li>
Level 2: On-site interview in the office (skills assessment)
</li>
<li>
Reference and Background Checks: conducted after successful interviews
</li>
<li>
Job Offer: provided to the selected candidate
</li>
</ul>
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
Compensation Range: $125K - $155K

Senior Software Engineer-Full Stack (AI & Data Privacy)

<h3>Job Description</h3>
Job DescriptionDescription:Diaconia is looking for a talented Systems Engineer (Senior) to join our Amazing team!If you're looking to join a company that truly appreciates you and your talents, look no further! At Diaconia, we are committed to serving and caring for our colleagues, our clients and our community. Our team is made up of talented individuals who appreciate having the opportunity to contribute their knowledge and experience to further the growth and development of our industry. Our ideal candidates embrace diverse thinking, enjoy partnering with others and are seeking to make a difference!We are currently searching for a new, full-time member for our team for the position of:Systems Engineer (Senior)***Active Secret - Top Secret Clearance Required No Exceptions** * 
 
Position Summary
We are seeking a highly skilled Senior Systems Engineer to provide Tier 3 operational support and systems administration in a Windows Active Directory environment. The ideal candidate will have extensive experience supporting enterprise infrastructure, including server administration, security operations, backup solutions, and deployment technologies, within a classified and multi-domain environment.
 
Key Responsibilities
<ul>
<li>Provide Tier 3 support for servers, workstations, and applications in a Windows Active Directory environment.</li>
<li>Administer and troubleshoot Active Directory objects, including users, groups, OUs, and Group Policies.</li>
<li>Manage multi-domain Active Directory environments using PowerShell scripting for automation and administration.</li>
<li>Monitor server health and resolve alerts using System Center Operations Manager (SCOM).</li>
<li>Perform regular system maintenance, including patching and performance tuning across production and test environments.</li>
<li>Maintain Active Directory replication health and resolve performance bottlenecks.</li>
<li>Support security infrastructure using Group Policy, endpoint protection, and vulnerability scanning tools.</li>
<li>Create and maintain security policies, backup procedures, and system documentation.</li>
<li>Configure and manage CommVault and Windows Server Backup solutions.</li>
<li>Resolve issues and manage deployments using Microsoft SCCM, including:
<ul>
<li>SCCM 2012 hierarchy configuration and troubleshooting.</li>
<li>Integration with MDT 2012 for user state migration and system imaging.</li>
<li>Creation of custom reports for audit and compliance.</li>
</ul>
</li>
<li>Administer and deploy McAfee ePO/ENS environments for endpoint protection.</li>
<li>Conduct infrastructure design, testing, and implementation for new technologies and system upgrades.</li>
<li>Ensure systems are secure and compliant by improving patching and update mechanisms.</li>
<li>Provide architectural solutions integrating network, data, and workstation requirements.</li>
<li>Maintain high service quality by adhering to established organizational standards.</li>
</ul>
***Active Secret or Top Secret Clearance Required No Exceptions***
 Disclaimer "The responsibilities and duties outlined in this job description are intended to describe the general nature and level of work performed by employees within this role. However, they are not exhaustive and may be subject to change or modification at any time to meet the evolving needs of the organizationRequirements:
Required Skills &amp; Experience
<ul>
<li>Active Secret or Top Secret Clearance (mandatory).</li>
<li>8+ years of experience supporting Windows server environments.</li>
<li>Strong expertise in Active Directory administration, including Group Policy and PowerShell.</li>
<li>Experience with SCCM, SCOM, and MDT.</li>
<li>Hands-on experience with CommVault, Windows Server Backup, and patch management.</li>
<li>Strong understanding of McAfee ePO/ENS for enterprise security management.</li>
<li>Experience with Citrix and Nutanix Acropolis infrastructure.</li>
<li>Solid understanding of enterprise IT architecture, system integration, and documentation best practices.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Industry certifications (e.g., MCSE, MCSA, CompTIA Security+, CISSP).</li>
<li>Experience supporting classified environments and DoD systems.</li>
<li>Familiarity with cloud hybrid infrastructure solutions is a plus. </li>
</ul>
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Diaconia is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Systems Engineer, Senior

<h3>Job Description</h3>
Job Description
About Us
At&nbsp;Crescendo, we’re transforming customer experience with Augmented AI—a seamless blend of human expertise and AI automation that delivers better, faster, more scalable support. We’re not just changing how support works. We’re reshaping the economics of an entire industry.
&nbsp;
The Role
 We are seeking an experienced Senior Engineering Support Specialist&nbsp;to join our dynamic team. In this role, you will act as the critical bridge between our customer-facing teams (including AI Support, AIDE, and Operations) and our Engineering and Product teams. Your deep technical understanding of our Augmented AI CX platform and your ability to translate complex issues into actionable engineering tasks will directly impact our customers’ success and the evolution of our product.
&nbsp;
What You’ll Do: &nbsp;
Technical Issue Resolution
<ul>
<li>Act as the first escalation point for advanced platform issues, diagnosing and resolving complex technical problems.</li>
<li>Experiment and reproduce reported behaviors, document findings, and propose solutions.</li>
</ul>
Translation &amp; Collaboration
<ul>
<li>Convert customer and internal feedback into clear, detailed tickets for engineering and product teams.</li>
<li>Collaborate closely with developers to validate fixes and clarify requirements.</li>
</ul>
Prioritization &amp; Process Improvement
<ul>
<li>Triage and prioritize high volumes of issues from multiple teams, balancing urgency and business impact.</li>
<li>Develop and maintain internal guides and knowledge bases to streamline support workflows.</li>
</ul>
&nbsp;
What We Expect From You: &nbsp;
<ul>
<li>Bachelor or Masters degree majoring in Computer Science or a related field</li>
<li>5+ years in technical support engineering, solutions engineering, or similar roles supporting SaaS platforms.</li>
<li>Strong troubleshooting skills across frontend and backend systems.</li>
<li>Solid understanding of AI concepts and prompt engineering workflows.</li>
<li>Experience with cloud platforms (Google Cloud Platform preferred, especially Google Console).</li>
<li>Familiarity with third-party integrations like Zendesk, Salesforce, and other CRMs.</li>
</ul>
Technical Skills:
<ul>
<li>Proficiency with Git and GitHub workflows.</li>
<li>Familiarity with JavaScript, CSS, and HTML.</li>
<li>Ability to troubleshoot frontend issues in modern frameworks.</li>
<li>Understanding of Node.js and Python is a plus.</li>
<li>Experience or interest in frontend development.</li>
</ul>
Soft Skills:
<ul>
<li>Self-starter comfortable learning independently in a fast-paced environment.</li>
<li>Strong analytical thinking and prioritization abilities.</li>
<li>Excellent written and verbal communication skills to bridge technical and non-technical teams.</li>
<li>Customer experience (CX) knowledge is a plus.</li>
</ul>
&nbsp;
What You’ll Get In Return:
<ul>
<li>Remote working arrangements</li>
<li>Competitive Base Salary</li>
<li>Generous paid vacation</li>
<li>Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees</li>
<li>Training opportunities provided by Crescendo and outside entities</li>
<li>1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development</li>
</ul>
&nbsp;
Why Crescendo?
<ul>
<li>We’re creating a new category: Augmented AI.</li>
<li>Our growth has been explosive—0 to $100M+ in ARR in under a year—and we’re just getting started.</li>
<li>Our model is built on outcomes, not buzzwords. That means we only win when our customers do.</li>
<li>You’ll join a high-performing, customer-obsessed team that values speed, creativity, and craft.</li>
<li>We’re remote-first, people-first, and purpose-driven.</li>
</ul>
&nbsp;
Join us and help shape the future of customer experience.
&nbsp;
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
<ul>
<li>Care for others - Cooperate, empathize, and seek opportunities to put each other first.</li>
<li>Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change</li>
<li>Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.</li>
<li>Take ownership - Doing the right thing should come naturally.</li>
<li>Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues</li>
</ul>
Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp;
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact&nbsp;<a href="mailto:careers@crescendo.ai" target="_blank">careers@crescendo.ai</a>.
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