<h3>Job Description</h3>
Job Description 
NOW HIRING / IMMEDIATELY HIRING:
HOSTS / HOSTESSES - $4.23 plus tips!
Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. 
The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan’s is known for. It takes the right kind of person. You know, the kind of person who’s never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. 
If this sounds like you, then pull up a stool because opportunity and good times are calling. 
Your role is to be the best “first and last impression” to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests!
Your commitment to us:
<ul>
<li>“Set the stage” for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation</li>
<li>Demonstrate genuine hospitality during every interaction whether it be over the ‘phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions.</li>
<li>Create positive first impressions that build loyalty in return guests</li>
<li>Be a team player with a “can-do” attitude to deliver 100% guest satisfaction</li>
</ul>
Our commitment to you:
<ul>
<li>Part-time or full-time hours at a highly competitive rate of pay.</li>
<li>Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance.</li>
<li>Flexible scheduling to accommodate school, life and family.</li>
<li>Advancement Opportunities.</li>
<li>Team Member discounts.</li>
</ul>
Requirements:
<ul>
<li>Must be at least 16 years of age or must be 18 years of age or older if serving alcohol</li>
<li>Flexible availability to work a variety of shifts</li>
</ul>
Logan's Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan’s Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.

Host / Hostess

<h3>Job Description</h3>
Job Description 
TAKING CARE OF OUR GUESTS
TO-GO/CURBSIDE ERVER RESPONSIBILITIES

At O’Charley’s, our goal is to satisfy our guests completely so they will return again and again. We want
guests to tell their family, friends, and associates about the wonderful experience we provided at
O’Charley’s. You were hired because you showed us that you have “A Passion to Serve” – the desire to
ensure our guests have a memorable experience every time they visit.
Our guests are the reason for our existence. Your paycheck will say O’Charley’s, but our guests are your
true employers.
RESPONSIBILITIES
As a To-Go Server, your first responsibility is to be an effective SALESPERSON. You must understand our
food and beverage menus, specials, and promos and be able to make recommendations and suggestions
based on your knowledge of food and drink items.
Your next responsibility is to ensure our guests have a great experience by providing exceptional service. In
order to accomplish this, you must:
1. Make each guest feel appreciated through accommodating actions.
2. Practice the “Hospitality Halo” with everyone within a six-foot radius (smile, step aside, speak first) - A
friendly attitude is essential in building good rapport with guests and fellow team members. Most
importantly, be polite to all guests and team members.
3. Work as a team with all O’Charley’s team members.
4. Communicate clearly and enthusiastically with guests and team members – have an outgoing attitude
and retain your self-composure at all times. No matter how busy you are, guests must be treated
with concern for their needs or interests as if each is the only guest in the restaurant. Your ability to
smile and remain calm will help eliminate stress during very busy times.
5. Immediately greet guests and ensure prompt and efficient food and beverage delivery. Serve your
guests in a timely manner, according to the guest’s perfect pace. Stay organized, being able to think
and act quickly and effectively, and have a sense of urgency.
6. Have a thorough knowledge of service sequences and guidelines; use this knowledge to serve
guests effectively.
7. Have a thorough knowledge of To-Go accounting procedures.
8. Have a thorough knowledge of To-Go packaging; use this knowledge to prepare and package quality
products for guests.
9. Maintain general appearance of To-Go area through cleaning and stocking. Take pride in your
personal appearance and the appearance of your work area.
10. Ensure “Perfect Plate” presentations before items are delivered to guests.
While we are all responsible for ensuring our guests have a great experience, there are going to be times
when we will make a mistake. If a mistake is made, we must own it and take EVERY action possible to
correct it. Which do you think worse? Telling a manager what happened so it can be fixed, or letting an
angry guest leave? It is imperative that all guests leave knowing we cared about their individual situation,
that we put ourselves in THEIR shoes, recognized their needs, and did everything possible to strive for a winwin
situation.
Knowledge Requirements
Guest relations To-Go packaging Menu knowledge
Service Sequences Telephone etiquette Point of Sale operation
Quality service and standards Safety and Security Procedures Cash handling
Floor plan Specials Sidework duties
Physical
Able to continually enter and exit the building, even during inclement weather while carrying to-to orders
weighing anywhere from 1-25 pounds. Able to speak, read, write and understand the primary language of
the work location. Able to perform simple mathematical calculations relating to money handling. Able to
stand and exert well-paced mobility for periods up to multiple hours in length. Must have a good sense of
balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds.

To Go Specialist

<h3>Job Description</h3>
Job Description 
O'Charley's Restaurant + Bar is known for offering good food, good times and some of the most awesome job opportunities around.
 That's because working at O'Charley's puts you in the company of friends and professionals who genuinely enjoy working with one another. In fact, O'Charley's is recognized as best in class by People Report and Chain Leader magazine for our team member referral program.
Full Time &amp; Part Time Opportunities Available For:
Guest Assistant ( Host / Hostess )
 At O'Charley's we're always looking for great team members to show A Passion to Serve.
 We offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits:
<ul>
<li>Get Paid Quicker - We pay our team members weekly</li>
<li>Growth Opportunities - Approximately 50 percent of our management team started out as hourly team members.</li>
<li>Better quality of life - no late night bar hours!</li>
<li>Paid Time Off - Earn vacation based upon company policy</li>
<li>Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift</li>
<li>Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater.</li>
<li>Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company’s 401(k) plan upon reaching 21 years of age.</li>
</ul>
OUR TEAM BRINGS A LOT TO THE TABLE!
 O’Charley’s Restaurant + Bar is an equal opportunity / e-verify employer.
Ocharleys is a full service, casual dining restaurant chain with team member opportunities available throughout the US. At ocharley we offer great full time and part time restaurant front of house jobs for Hosts or Hostesses. You will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.

Guest Assistants (Host / Hostesses)

<h3>Job Description</h3>
Job Description 
 That's because working at O'Charley's puts you in the company of friends and professionals who genuinely enjoy working with one another. In fact, O'Charley's is recognized as best in class by People Report and Chain Leader magazine for our team member referral program.
Full Time &amp; Part Time Opportunities Available For: Server / Waiter / Waitress
 We offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits:
<ul>
<li>Get Paid Quicker - We pay our team members weekly</li>
<li>Growth Opportunities - Approximately 50 percent of our management team started out as hourly team members.</li>
<li>Better quality of life - no late night bar hours!</li>
<li>Paid Time Off - Earn vacation based upon company policy</li>
<li>Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift</li>
<li>Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater.</li>
<li>Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company’s 401(k) plan upon reaching 21 years of age.</li>
</ul>
OUR TEAM BRINGS A LOT TO THE TABLE!
 O’Charley’s Restaurant + Bar is an equal opportunity / e-verify employer.
Ocharleys is a full service, casual dining restaurant chain with team member opportunities available throughout the US. At ocharley we offer great full time and part time restaurant guest service career opportunities. In this role waiting tables, you will be expected to provide great customer service and interact with co-workers and other Waiters / Waitresses in a friendly and thoughtful manner.

Servers

<h3>Job Description</h3>
Job Description 
Are you looking for an entry-mid level job in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us.
Job Summary:
The Shift Leader supports the store management team’s daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal’s Core Values. The Shift Leader works with the management team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.
Essential Duties and Responsibilities:
People:
<ul>
<li>Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal’s tools and processes.</li>
<li>Partners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.</li>
</ul>
Customer:
<ul>
<li>Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.</li>
<li>Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.</li>
<li>Ensures that food safety standards are met through direct observation while running their shifts.</li>
</ul>
Sales:
<ul>
<li>Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.</li>
</ul>
Profit:
<ul>
<li>Executes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.</li>
<li>The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.</li>
</ul>
Education and Experience Requirements:
<ul>
<li>Must be at least 21 years of age.</li>
<li>Servsafe certification required</li>
<li>High School Diploma or GED preferred with one (1) or more years restaurant experience.</li>
<li>Systems &amp; Software – proficient level knowledge of Microsoft Office software applications.</li>
<li>Must be able to work a flexible schedule including days, nights, overnights, &amp; weekends.</li>
<li>May be required to travel to other locations, e.g. other stores, bank, meetings as business dictates</li>
</ul>
Knowledge/Skills/Abilities:
<ul>
<li>Customer Focused - Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors.</li>
<li>Initiative - Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks.</li>
<li>Action Oriented - Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time.</li>
<li>Team Player - Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment.</li>
</ul>
Physical Demands
<ul>
<li>Must be able to lift up to 70 pounds of force frequently to move objects </li>
<li>Ability to carry products/boxes and miscellaneous items weighing no more than 70 pounds</li>
<li>Consistently handles product preparation </li>
<li>Ability to kneel and follow proper lifting procedures</li>
<li>Consistently lifts for product preparation, stocking and inventory </li>
</ul>

Shift Lead

<h3>Job Description</h3>
Job Description 
A ROADHOUSE
It’s a welcome rest for the hardworking rooted in American tradition. A laidback, “come as you are” kind of place where you can crack open a cold one, throw your peanut shells on the floor and enjoy steakhouse quality meat in the comfort of jeans and a t-shirt. It’s where the atmosphere is lively, beer is served ice cold, rolls are made-from-scratch and are endless, steak is grilled over real mesquite wood… the way it was meant to be and genuine hospitality is part of the DNA. There are no strangers at a Roadhouse, only friends.
NOW HIRING: Restaurant Manager We'd like for you to have at least 2 years of hands-on restaurant management experience, be committed to excellence in friendly service, growing sales, and be looking for a company you can grow with. A valid driver's license is a requirement for this position. 
We will offer you more than just a paycheck, this includes:
<ul>
<li>Unlimited Career Opportunities and Growth</li>
<li>Comprehensive Benefits including medical, dental, vision, disability and life insurance plus other voluntary benefits</li>
<li>Bonus Opportunities dependent on restaurant financial results</li>
<li>Paid Time Off</li>
<li>401k</li>
<li>Employee Discount Program &amp; More!</li>
</ul>
Ideal candidates would be able to live our values:
<ul>
<li>Accountability for Results</li>
<li>Relentless Improvement</li>
<li>Passion to Serve</li>
<li>Integrity in all Actions</li>
<li>Respect for Each Individual</li>
<li>Embrace Change</li>
</ul>
Local Community Involvement
<ul>
<li>Helping Our Guests - As a food service company, we feel it is our duty to help families by bringing meals to those who need them most, right in our very own back yard. Our partnership with Second Harvest of Middle Tennessee is one of the impactful organizations that we support.</li>
<li>We love music - Logan's Roadhouse and the American Society of Composers, Authors and Publishers (ASCAP), the leading music licensing group in the U.S., have partnered to support emerging artists and songwriters on an industry-first initiative</li>
<li>Family Comes first - We consider every one of our team members a very important member of the Logan's Roadhouse Family. Our Logan's Love Initiative provides financial support to our team members during times of crisis.</li>
</ul>
IS THE FIRE IN YOU?
We’re looking for passionate workers who care as much about the quality of our food as the people they’re serving it to. Think that’s you? This could be a match made in roadhouse heaven.
 Logan's is an Equal Opportunity &amp; E-Verify Employer 
Similar jobs to this include RM, AM, Restaurant Management, Restaurant Assistant Manager, Restaurant Service Manager, Front of House Manager, Server Manager, Dining Room Manager

Restaurant Manager / Assistant Manager

<h3>Job Description</h3>
Job Description 
Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. 
The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan’s is known for. It takes the right kind of person. You know, the kind of person who’s never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. 
If this sounds like you, then pull up a stool because opportunity and good times are calling. 
NOW HIRING / IMMEDIATELY HIRING:
SERVER ASSISTANTS
 
Your role is to be the best “first and last impression” to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests!
 
Your commitment to us:
<ul>
<li>“Set the stage” for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation</li>
<li>Demonstrate genuine hospitality during every interaction whether it be over the ‘phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions.</li>
<li>Create positive first impressions that build loyalty in return guests</li>
<li>Be a team player with a “can-do” attitude to deliver 100% guest satisfaction</li>
</ul>
Our commitment to you:
<ul>
<li>Part-time or full-time hours at a highly competitive rate of pay.</li>
<li>Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance.</li>
<li>Flexible scheduling to accommodate school, life and family.</li>
<li>Advancement Opportunities.</li>
<li>Team Member discounts.</li>
</ul>
Requirements:
<ul>
<li>Must be at least 16 years of age or must be 18 years of age or older if serving alcohol</li>
<li>Flexible availability to work a variety of shifts</li>
</ul>
Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Logan’s Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.

Server Assistant

<h3>Job Description</h3>
Job Description 
Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.
In Applebee’s, we’re known as Legacy Apple. Applebee’s has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we’re helping save a high school prom, or raising money for children battling cancer, we’ve given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is “Be a Good Neighbor”.
Role: Server
Invitation: To make a difference by loving people with food. You’d be responsible for creating a memorable experience by serving food, drinks, and caring for guests’ needs in a way that makes them want to come back.
Specific Responsibilities and Duties
<ul>
<li>Deliver food and drinks and ongoing service to guests. </li>
<li>Greet guests, answer questions and make suggestions regarding food, drinks, and service. </li>
<li>Interact with all guests creating a friendly and upbeat atmosphere. </li>
<li>Relay orders to service bar and kitchen via the point-of-sale computerized register system.</li>
<li>Observe and serve guests responding to any needs or requests. </li>
<li>Present guest checks to each table and facilitates payment. Makes correct change and/or completes the proper charge card procedure. </li>
<li>Participates in the clearing and resetting of dining room tables.</li>
</ul>
Qualification Standards
<ul>
<li>A desire to care for others, grow, and learn.</li>
<li>A positive attitude.</li>
<li>Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.</li>
<li>Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.</li>
<li>Reading, writing, basic math, and verbal communication skills required. </li>
<li>Mobility required during the entire shift.</li>
<li>Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.</li>
</ul>
Physical Requirements: There are physical demands that come with this role. To be successful in this role you’ll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities.
Thrive Restaurant Group is an Equal Opportunity Employer. 
Tennessee locations use E-Verify per state requirements. 
In this role you are paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.

Server

<h3>Job Description</h3>
Job Description 
Craft beer isn’t just a trend to us. It’s a way of life. After 40 years of serving up the highest quality beers, great food and good times, the vibe at Old Chicago keeps getting better. 
After drawing our first pint in 1976, we’ve continued to pull some impressive local and international beers at over 100 locations. We still build our pizzas and taproom fare from scratch - one delicious, fresh ingredient at a time, but the most important ingredient is YOU!
NOW HIRING / IMMEDIATELY HIRING:
 Bartenders / Bartender
Your role is to deliver exceptional guest service in the bar area and is key to our restaurants success as you contribute to delivering a perfectly crafted experience to our guests!
Your commitment to us:
<ul>
<li>Deliver genuine hospitality while you efficiently craft every drink to perfection and serve guests responsibly</li>
<li>Be fanatical in mixing alcoholic and non-alcoholic drinks for guests at our bar and provide drinks and service to Team Members following standard recipes and procedures</li>
<li>Guide our guests through our food and beverage menus while demonstrating a thorough knowledge of all our food and beverage offerings</li>
<li>Provide timely, attentive, fun and friendly service to guests and service Team Members to ensure our guests feel valued and well cared for</li>
<li>Take pride in keeping the bar area clean, sanitized and stocked</li>
<li>Create positive first impressions that build loyalty in return guests</li>
<li>Make our guests feel welcome by engaging with them and creating a lively and fun atmosphere!</li>
</ul>
Our commitment to you:
<ul>
<li>Part-time or full-time hours at a highly competitive rate of pay.</li>
<li>Comprehensive benefits program offered to all team members – including medical, dental, vision, life and disability insurance plus voluntary benefits.</li>
<li>Flexible scheduling to accommodate school, life and family.</li>
<li>Advancement Opportunities.</li>
<li>Team Member discounts.</li>
</ul>
Requirements:
<ul>
<li>Must be 21 years of age or older</li>
<li>Alcohol certification and Serve Safe a plus!</li>
<li>Flexible to work a variety of shifts</li>
</ul>
Old Chicago Pizza (OCP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company focusing on beer, pizza and American food. At OldChicago you can grow your career with us. This restaurant front of house job for bar tender or barback or mixologist will focus on guest service and bar customers in which you will be expected to provide great customer service in addition to drink preparation. Bar tender roles also must interact with co-workers in a friendly and thoughtful manner in addition to other front of house team members. 
We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.

Bartender

<h3>Job Description</h3>
Job Description TAKING CARE OF OUR GUESTSBARTENDER RESPONSIBILITIESAt O’Charley’s, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O’Charley’s. You were hired because you showed us that you have “A Passion to Serve” – the desire to ensure our guests have a memorable experience every time they visit.Our guests are the reason for our existence. Your paycheck will say O’Charley’s, but our guests are your true employers.RESPONSIBILITIESAs a bartender, your first responsibility is to be an effective SALESPERSON. You must understand our food and beverage menus, specials, and promos and be able to make recommendations and suggestions based on your knowledge of food and drink items.Your next responsibility is to ensure our guests have a great experience by providing exceptional service. In order to accomplish this, you must:1. Make each guest feel appreciated through accommodating actions.2. Practice the “Hospitality Halo” with everyone within a six-foot radius (smile, step aside, speak first) - A friendly attitude is essential in building good rapport with guests and fellow team members. Most importantly, be polite to all guests and team members.3. Work as a team with all O’Charley’s team members.4. Communicate clearly and enthusiastically with guests and team members – have an outgoing attitude and retain your self-composure at all times. No matter how busy you are, guests must be treated with concern for their needs or interests as if each is the only guest in the restaurant.5. Immediately greet guests and ensure prompt and efficient food and beverage delivery. Serve your guests in a timely manner, according to the guest’s perfect pace. Stay organized, being able to think and act quickly and effectively, and have a sense of urgency.6. Have a thorough knowledge of service sequences and guidelines; use this knowledge to serve guests effectively.7. Have a thorough knowledge of bar accounting procedures.8. Have a thorough knowledge of drink making techniques and recipes; use this knowledge to prepare quality drinks for servers and guests.9. Maintain general appearance of bar through cleaning and stocking. Take pride in your personal appearance and the appearance of your work area.10. Ensure “Perfect Drink” presentations before items are delivered to guests.While we are all responsible for ensuring our guests have a great experience, there are going to be times when we will make a mistake. If a mistake is made, we must own it and take EVERY action possible to correct it. It is imperative that all guests leave knowing we cared about their individual situation, that we put ourselves in THEIR shoes, recognized their needs, and did everything possible to strive for a win-win situation.Knowledge RequirementsGuest relations | Liquor knowledge | Menu knowledgeService Sequences | Alcohol awareness | Point of Sale operationQuality service and standards | Recipes and Garnishes | Money handlingFloor plan | Specials | Sidework dutiesPhysicalAble to serve alcohol according to state law. Able to speak, read, write and understand the primary language of the work location. Able to perform simple mathematical calculations in regard to money handling. Able to stand and exert well-paced mobility for periods up to five (5) hours in length. Must have a good sense of balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds.

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