The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US-based business!
Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!
Responsibilities
- Communicate with customers via phone, email and chat.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Work with internal departments to meet customer's needs.
- Data entry in various platforms.
- Administrative tasks.
- Work US business hours.
Qualifications
- Great English.
- Sales experience and comfort.
- Typing at least 50 words per minute.
- 1-5 years of customer service experience.
- Knowledge of Google Workspace and various customer relationship management softwares.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- A second monitor and fast computer.
- A quite remote-work environment.
- Backup power by generator or battery.
We have a VERY strong demand among our clients for customer service representatives.
Compensation
$ 2,500 - $ 5,000 per month, paid in USD depending on experience.
Details
- Independent contractor agreement paid 2x monthly.
- Client has a desire for long-term commitment.
Required skills
- Identifying Problems
- Private Equity
- Data Entry
- Customer Service
- Typing Skills / Keyboarding Experience
- Pricing
- Sales Contact Software Programs
- Typing Speed of 40-60 Words Per Minute
- E-Commerce
- Crm
- Clerical Experience
- Sales - General