Software Developer (TS/SCI Poly)
Technology
- Demonstrated experience with development of ServiceNow applications.
- Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards.
- Demonstrated experience using agile methodology.
- Demonstrated experience using Jira.
- Demonstrated experience proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/Ul), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
- Demonstrated experience analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APis to assist in decision-making regarding future development.
- Demonstrate experience interfacing with web-based databases and providing reports generation.
- Demonstrated on-job experience with version control software like Github or Subversion.
- Demonstrated experience in managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
- Demonstrated experience developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
- Demonstrated experience working with compliance or performance management applications.
- Certification(s); Service Now Developer
Required skills
- Standard Operating Procedures ( SOP )
- ServiceNow
- Agile
- Release Management / Version Control
- Performance Management
- User Experience
- IT Support
- User Interface
- Best Practices
- JIRA
- Apache Subversion
- Information Technology
- System Security Plan (SSP)