Field Services Engineer
Job Description
Company Description
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Pinnacle Health Services, based in Stuart, Florida, has been a trusted provider of imaging solutions for over 20 years, delivering expertise in fixed and mobile MRI and CT systems. The company specializes in servicing and supporting systems from leading manufacturers, including GE, Philips, and Siemens, across hospitals, clinics, and imaging centers nationwide. Pinnacle offers installations in a variety of settings, such as facilities, modular buildings, relocatable units, and mobile coaches. With a focus on reliability and performance, Pinnacle enables healthcare providers to prioritize exceptional patient care.
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Role Description
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This is a full-time, on-site role located in FL/GA, for a Field Services Engineer. The Field Services Engineer will be responsible for performing preventative maintenance, troubleshooting, technical support, and field service tasks on medical imaging equipment, primarily MRI and CT systems. The position involves diagnosing and resolving technical issues, ensuring optimal equipment performance, and maintaining a high level of customer satisfaction. The individual will collaborate closely with clients to deliver timely and effective support.
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Qualifications
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- Proficient in Field Service, including the installation, repair, and calibration of imaging equipment
- Strong Troubleshooting and Technical Support capabilities to diagnose and resolve equipment issues effectively
- Experience in performing Preventive Maintenance to ensure equipment reliability and longevity
- Excellent Customer Service skills with a focus on building strong client relationships
- Relevant knowledge of GE, Philips, and Siemens MRI/CT systems is a plus
- Willingness to work on-site in Stuart, FL, and travel to client locations as needed
- Strong communication and problem-solving skills
- Associate's or Bachelor's degree in Engineering, Electronics, or a related field preferred
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