Job Description
Job DescriptionOverview: Sterling Engineering is partnering with an architectural cable and wire manufacturer to hire a Project Coordinator. This role blends direct customer outreach with heavy, detail-driven data entry into the client's CRM, HubSpot, which is launching company-wide next month. The ideal candidate brings prior CRM experience, advanced organizational skills, and the ability to juggle outreach, project coordination, and light estimating work in a fast-paced environment.
Location: Addison, IL 60101
Hire Type: Direct Hire
Compensation: $65,000 – $75,000 annually, commensurate with experience
Benefits: Health, dental, and vision insurance; 401(k) plan with company match; paid vacation and holidays
Must-Have Skill Set: Prior CRM experience is required; advanced organizational skills are essential
Job Duties:
- Serve as a point of contact for prospective and existing customers
- Proactively reach out to warm and cold leads via email, phone, and social platforms
- Create basic estimates and follow up on quotes, inquiries, and proposals to help convert interest into sales
- Educate clients on the company's products and services, highlighting key benefits and applications
- Perform heavy, accurate data entry into the CRM (HubSpot, launching next month), keying in all critical customer and project information
- Assist the sales/estimating team with tracking project timelines, deliverables, and deadlines
- Hold weekly meetings to follow up on projects and help bring orders over the finish line
- Communicate with internal departments to ensure product availability and timely delivery
- Organize customer files, quotes, and communications in the CRM and project management tools
- Troubleshoot and resolve issues that arise during the sales process
- Manage incoming calls and inquiries and route them to the appropriate individuals
Requirements:
- Must Have: Prior experience working in a CRM is required
- Must Have: 2+ years of experience in customer service, sales coordination, or project management
- Advanced organizational skills, with the ability to manage detailed, high-volume data entry accurately
- Excellent written and verbal communication skills
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Proficiency in Microsoft Office and CRM tools (e.g., HubSpot, Salesforce)
- Comfort with basic estimating tasks
- Experience in architecture, construction, or manufacturing is a plus
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.