2nd Shift Production Worker Shift Lead

Job Description

Job Description

POSITION SUMMARY

The Production Worker Shift Lead position is a hands-on role that combines the full duties of a Production Worker with Shift Lead responsibilities for the Converting, Die-Cutting, Maintenance & Printing departments. This position accurately runs machine operations within the converting department while maintaining standard rates, quality standards, standard operating procedures, and labeling and packaging requirements. This role also helps coordinate daily workflow, monitor production priorities, support and train team members, reinforce standard work, and communicate production status, staffing needs, quality concerns, safety issues, and equipment problems to Production Leadership and support departments. In the absence of the Production Supervisor and/or Production Manager, this role serves as the designated on-shift operational lead. This role provides day-to-day direction and support to employees but does not replace the authority of the Production Supervisor or Production Manager.

PRIMARY FUNCTIONS

Production Worker

• Operate at least one of the following machines in the Converting department: XABM 1 or 2, FABM 1 or 2, or the Kirk Rudy, while maintaining standard rates.
• Perform changeovers on all machinery in the Converting department.
• Accurately input data into the shop floor data collection system.
• Perform packing label requirements.
• Perform preventative maintenance on machinery in the Converting department per outlined procedures.
• Understand and perform the Over/Receive process and the miscellaneous finishing process.
• Ensure Safety standards & processes are adhered to, based on standard operating procedures.
• Maintain and support housekeeping and 5S standards by helping keep work areas clean, organized, safe, and audit-ready.
• Meet or exceed quality standards.

Shift Lead

• Coordinate daily production workflow to help ensure jobs, materials, labor, and equipment priorities stay aligned with the production schedule.
• Communicate regularly with Production Supervisors, Production Management, team members, and support departments regarding schedule priorities, staffing needs, quality concerns, safety issues, equipment problems, and production status.
• Provide shift leadership coverage when needed, including during supervisor absences, overtime periods, weekend work, or other production coverage needs.
• Promote and reinforce safe work practices, quality standards, and company procedures throughout assigned production areas. Escalate safety incidents, quality concerns, and process issues according to established procedures.
• Monitor assigned production processes to help ensure employees follow approved SOPs, work instructions, standard work, quality checks, and safety procedures.
• Assist with onboarding and training new employees, temporary employees, and cross-trained employees by using SOPs, work instructions, job aids, video aids, and hands-on coaching.
• Identify production barriers, material shortages, quality concerns, staffing gaps, and equipment issues; assist with immediate problem solving and escalate unresolved concerns to the appropriate supervisor or support department.
• Provide daily communication and operational support across Production departments to help maintain production flow, schedule adherence, safety, quality, and employee coverage.
• Model professional teamwork, positive communication, and respectful working relationships while supporting operators and other departments as production needs require.

OTHER FUNCTIONS

• Willingness to learn all areas and machines within the Converting department and back up other areas as needed.
• Occasional operation of box-maker, shrink wrapper, and multi-feeder.
• This job may require overtime, including weekend work.
• Any other duties as assigned.

DELEGATED AUTHORITY DURING LEADERSHIP COVERAGE

When Production Leadership is not present, this role serves as the designated on-shift operational lead and is authorized to:

• Assign and reassign production employees between work areas as needed to support safety, quality, productivity, and production requirements.
• Direct daily workflow and production priorities in accordance with established schedules and customer commitments.
• Coordinate with Maintenance to address operational issues and maintain production flow.
• Stop production, equipment, or processes when safety or quality concerns are identified and initiate appropriate corrective actions.
• Enforce company policies, safety rules, Standard Operating Procedures, and work instructions.
• Provide initial coaching to employees and document performance concerns for supervisor review. Actual discipline will be handled by the Supervisor/Manager.
• Document employee attendance and shift staffing concerns for Production Leadership.
• Approve routine operational decisions necessary to maintain production continuity during the shift.
• Escalate employee relations issues, policy violations, quality concerns, customer-impacting events, safety incidents, or other matters to Production Leadership.

JOB REQUIREMENTS

• Minimum of one year of manufacturing or production experience required.
• Previous lead experience in a manufacturing or production environment preferred.
• Must possess all job skills and meet all job requirements of a Convertor.
• Good math and counting skills.
• Team based and detail oriented.
• Basic computer skills, with good organization and follow-through on communication within electronic tools (Outlook, Word, shop floor data collection system, etc.).
• Mechanical aptitude and good understanding of standard mechanical tools (wrenches, screwdrivers, measuring devices, cutting devices, etc.).
• Ability to read and understand work instructions, production orders, and scheduling reports, and to clearly communicate them to others.
• Good communication skills in a team atmosphere.
• Ability to lift 50 pounds.
• Ability to be on your feet for an extended period.
• Ability to use hands, arms, and wrists.