Job Description
Job DescriptionBenefits:
- Remote
- Uniforms Provided
- Locally Owned & Nationally Recognized
- No Evenings or Weekends
- Monday - Friday Schedule
- Bonus Opportunities
- Career Advancement Opportunities
- Great Company Culture
- Paid Training
Join the Crew — Administrative Coordinator
Who We Are
We're Puddle Pool Services — the flip-flop-wearing, sunscreen-smelling crew that decided pool care didn't have to be boring. No stuffy uniforms, no corporate BS, just people who show up, do great work, and actually enjoy it. We're growing fast across Canada and the US, and behind every clean pool is a team keeping the whole machine running smooth — that's you.
You May Be a Great Fit If:
- You thrive in a fast-paced environment and enjoy juggling multiple priorities.
- You communicate professionally and confidently with customers, whether they're happy or frustrated.
- You enjoy keeping schedules, appointments, and daily operatiPaions running smoothly.
- You take ownership of your work and like being part of a growing team.
What You'll Do
- Handle inbound and outbound calls — booking, rescheduling, follow-ups, the works
- Manage scheduling and route coordination for our field techs
- Keep customer records and service notes clean and up to date
- Be the friendly, calm voice customers hear when something needs sorting out
- Support the team with whatever admin fires need putting out that day
What You Bring
- Strong communication skills — phone, email, in-person, all of it
- Comfort with scheduling software and general office tools
- The ability to multitask without dropping the ball
- A calm, solutions-first attitude under pressure
- Experience in customer service or scheduling is a plus, not a requirement
If you like keeping things running smooth and don't mind a little fun while you do it — welcome to Puddle.
Flexible work from home options available.