Job Description
Job Description
L4/L5 Pod Lead (Operation Manager/Data Delivery Program Manager)
- No remote work available, assigned desk to be provided
- Location: Bellevue, San Jose, or Los Angeles
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Job Responsibility
- Manages and drives assigned projects end to end, working with the technical program manager after product requirements are concrete
- Primary responsibility is to assure quality that features (person, vehicle, and motion detection) meet product requirements
- Tracks all necessary action items to meet the planned timeline of the release across milestones and, Post Launch Model Releases support (PLR)
- Drives cross-team investigations with Firmware, Science, and Product teams when quality issues are found or escalated
- Before the Data team collects, verifies that the device's data/video-collection pipeline works on the right environment, then supports the collection itself (e.g., new FW builds) and feeds findings back to the Data and Science teams
- Tracks progress across all three workstreams and reports status to blue badge PM
- Escalates risks, blockers, and quality issues to stakeholders
- When data collection or annotation needs more resource, hands-on those tasks to meet the promised timeline
- Mentors and guides L4 (or L3) associates
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Basic Qualifications
- 3 years of program or project management experience
- 3 years of experience working cross-functionally with tech and non-tech teams
- BA/BS degree or equivalent in engineering, business, technology, or related fields
- Experience defining program requirements and using data/metrics to determine improvements
- Strong verbal and written communication skills
- Experience managing multiple competing priorities with attention to detail
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Preferred Qualifications
- PMP or equivalent project management certification
- Demonstrated ability to communicate with engineers at a technical level and work with them to identify high-performance, scalable solutions
- Experience leading moderately complex projects with cross-functional dependencies
- Strategic mindset ability to consider the larger picture (efficiency, quality, customer experience) and balance against team resources
- Strong problem-solving and analytical thinking skills
- Proficiency in drafting concise documents to communicate project status, challenges, and solutions
- Understands company build and deployment processes
- Demonstrated ability to make group or department-level business decisions