Accommodations Overnight Front Office starting at $16.00

Job Description

Overview:\n

The Night Auditor plays a critical role in nightly property operations by balancing accounts and supporting guest services during overnight hours. You’ll perform system maintenance, handle check-ins/outs, and ensure guests have a safe, pleasant experience during off-peak hours.

\n
\nResponsibilities:\n

Guest Services & Communication

\n

\n
• \n

  Greet and assist guests with check-in/check-out processes in a friendly, professional manner.

\n

• \n

  Answer guest questions and provide accurate, timely information.

\n

• \n

  Address guest needs and resolve issues promptly and courteously.

\n

• \n

  Communicate problems to management as needed.

\n

\n

Night Audit & Financial Duties

\n

\n
• \n

  Perform all night audit procedures, including:
  \n • Ending the business day and running nightly accounting reports.
  \n • Balancing and distributing daily revenue reports.
  \n • Completing all required audit documentation.
  \n • Running system backups as needed.

\n

• \n

  Prepare and share this information with accommodations supervisors and managers.

\n

\n

Property & Front Desk Operations

\n

\n
• \n

  Monitor and maintain cleanliness of guest-facing areas (e.g., lobby, pool).

\n

• \n

  Keep front desk stocked and organized.

\n

• \n

  Remove trash and maintain guest common spaces.

\n

• \n

  Occasionally work both indoor front desk duties and outdoor checkpoints (e.g., camp gate toll booth).

\n

\n

Team Support & Miscellaneous

\n

\n
• \n

  Assist with other duties as assigned by management to support Accommodations and hotel operations.

\n

• \n

  Maintain professional appearance and punctual attendance.

\n

• \n

  Work independently during overnight hours.

\n

\n
\nQualifications:Qualifications\n

\n
• \n

  Excellent communication and customer service skills.

\n

• \n

  Detail-oriented and reliable problem-solver.

\n

• \n

  Basic computer skills (e.g., Microsoft Office, reservation/audit systems).

\n

• \n

  Ability to work overnight shifts independently.

\n

• \n

  Professional appearance and positive attitude.

\n

\nPhysical Demands\n

\n
• \n

  Ability to sit, stand, or walk for extended periods.

\n

• \n

  Occasional lifting (up to ~40–75 pounds with assistance).

\n

• \n

  Some work outdoors in varying weather conditions.

\n

\nWork Environment\n

\n
• \n

  Overnight shift (typically covering late night through early morning hours).

\n

• \n

  Interaction with guests, accommodations staff, and managers.

\n

• \n

  Balance of desk work and guest service duties.

\n