Chinese Customer Service Representative

Chinese Customer Service Representative

Language Skills:

• Fluency in both Mandarin and Cantonese Chinese

Role Requirements:

• Provide customer service and support to Chinese-speaking customers

• Assist customers with inquiries, complaints, and product information

• Resolve customer issues promptly and professionally

Travel:

• No travel is required for this role

Working Schedule:

• Full-time position, requiring 40 hours per week

• The schedule is fixed and non-negotiable

• NewYork time 9 am to 5 PM EST.

Ideal Skills and Experience:

• Strong verbal and written communication skills in Mandarin and English

• Previous customer service experience is preferred

• Excellent problem-solving and decision-making abilities

• Ability to work in a fast-paced environment

• Attention to detail and ability to multitask efficiently

• Proficient in using CRM software and tools

You can visit our site at: https://thehelloteam.com/