Job Description
Job DescriptionSalary: $16.00 - $20.00
Summary:
Raindrop Car Wash is dedicated to delivering a consistently excellent customer experience through friendly service, clean facilities, and high-quality washes. The Assistant General Manager (AGM) is the second-in-command at a location, responsible for daily operations, team leadership, sales performance, and ensuring a smooth, safe, and efficient site.
Key Responsibilities:
- Drive a strong sales culture, increasing memberships and revenue
- Open/close the site and manage staffing levels
- Ensure consistent execution of procedures across all areas (prep, lot, kiosk, tunnel)
- Coach team members on customer engagement and sales techniques
- Resolve customer concerns and maintain high satisfaction
- Enforce company policies and performance standards
- Identify and address mechanical or operational issues
- Maintain safety standards and OSHA compliance
Requirements:
- Strong leadership and communication skills
- Sales experience with a customer-focused approach
- Confident decision-making under pressure
- Ability to manage team performance and uphold standards
- Basic mechanical knowledge preferred
- Organized, adaptable, and detail-oriented
- Able to lift 35+ lbs., stand for long periods, and work outdoors
Working Conditions:
Outdoor role with exposure to weather, water, chemicals, and equipment. Requires flexibility to work evenings, weekends, and fill scheduling gaps as needed.