Job Description
Job Description
Position Summary
The Banquet Captain leads the execution of assigned banquets and special events from setup
through breakdown. This position directs all event staff, coordinates service with the kitchen and
bar teams, and ensures each event runs smoothly, professionally, and according to event
specifications.
Key Responsibilities
● Lead and direct all assigned banquet and event staff.
● Review event details, timelines, menus, room setups, guest counts, and special
requests.
● Conduct pre-shift meetings and assign service stations, setup, side work, and
breakdown duties.
● Ensure event spaces are properly set, clean, organized, and guest-ready.
● Coordinate timing and service with culinary, bar, and management teams.
● Monitor service throughout the event and adjust staffing or assignments as needed.
● Maintain communication with the event host and respond promptly to guest needs or
concerns.
● Ensure dietary restrictions, allergies, VIP needs, and special requests are communicated
appropriately.
● Coach staff and ensure company service, appearance, sanitation, safety, and
alcohol-service standards are followed.
● Oversee event breakdown, cleanup, equipment return, and completion of closing duties.
Qualifications
● Previous banquet, catering, restaurant, hotel, or event-service experience preferred.
● Previous leadership, captain, lead server, or supervisory experience preferred.
● Strong communication, organization, hospitality, and problem-solving skills.
● Ability to lead a team and remain composed in a fast-paced environment.
● Must meet applicable food safety and alcohol-service requirements.
Performance Expectations
The Banquet Captain is expected to lead by example, maintain strong communication,
anticipate guest and operational needs, and ensure every event is executed with
professionalism, organization, and excellent hospitality