Job Description
Job Title: Legal Consultant - II
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Location: Bernards New Jersey 07920
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Duration: 6 months, with Potential to extend to full 30 months or eventually FTE
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Type: Contract
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Pay Rate: $24 per hour on W2
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Job Summary
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We are seeking a detail-oriented and technically capable professional to support a law-enforcement customer by processing high-priority cases, calls, and case information involving sensitive and potentially life-threatening situations. The role requires 100% accuracy, sound judgment, strong customer service, and the ability to work under pressure.
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Key Responsibilities
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- Process and document high-volume cases and information received from law enforcement agencies.
- Handle and support calls involving emergency situations.
- Accurately enter, review, and maintain case notes and information across multiple systems.
- Use and navigate multiple technical systems and applications after completing a comprehensive 5-week training program.
- Exercise sound judgment and common sense when making decisions and escalating issues.
- Provide professional customer service while working with law-enforcement personnel.
- Maintain strict attention to detail, confidentiality, and accuracy when handling sensitive information.
- Work effectively in a high-volume, fast-paced environment where every second matters.
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Required Qualifications
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- Strong customer service and communication skills.
- Basic understanding of legal terminology/processes.
- Strong technical aptitude and ability to learn multiple systems quickly.
- Excellent attention to detail and ability to maintain 100% accuracy in documentation.
- Good judgment, problem-solving skills, and common sense.
- Ability to handle stressful and sensitive situations professionally.
- Must be available to work any shift.
- Must successfully complete the 5-week mandatory training with perfect attendance and punctuality.
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