Job Description
Job Description
The Parts Sales Representative develops and maintains customer relationships, identifies parts needs, prepares quotes, processes orders, and drives parts sales. You will work closely with customers, parts departments, vendors, service technicians, and sales teams to ensure accurate and timely fulfillment. This is a great opportunity to build your career and enjoy job stability while working for a family-owned business that has served the community for over 50 years.
If you are willing to learn and build a career, apply now!
Key Responsibilities
- Sell parts and related products to retail, wholesale, commercial, and/or account customers.
- Develop and maintain strong relationships with existing and prospective customers.
- Identify customer needs and recommend appropriate parts and solutions.
- Respond to phone, email, and in-person parts inquiries.
- Research parts availability, pricing, specifications, and compatibility.
- Follow up on quotes, open orders, backorders, and customer requests.
- Identify opportunities to increase sales through upselling and cross-selling.
- Maintain accurate customer and sales information in company systems.
- Resolve customer concerns and handle returns or warranty-related issues professionally.
- Stay current on product knowledge, manufacturers, applications, and industry trends.
Qualifications
- Previous parts, automotive, equipment, and outside sales experience preferred.
- Must have a valid driver's license and a clean driving record
- Strong customer service and communication skills.
- Ability to identify and understand parts by application, specification, or part number.
- Strong organizational and follow-up skills.
- Basic computer skills and familiarity with CRM, inventory, or point-of-sale systems.
- Ability to work independently while contributing to a team.
\nCompany Description
Founded in 1972 with a vision to support Louisiana’s vital trucking industry, Southwest Sales began as a small parts supplier in Shreveport. Through decades of hurricanes, economic shifts, and industry evolution, one constant remained: our commitment to keeping trucks operational and businesses moving. What started as a single counter has grown into Louisiana’s comprehensive truck service provider with 4 locations, yet we’ve never lost our family-owned values or local focus.
Company Description
Founded in 1972 with a vision to support Louisiana’s vital trucking industry, Southwest Sales began as a small parts supplier in Shreveport. Through decades of hurricanes, economic shifts, and industry evolution, one constant remained: our commitment to keeping trucks operational and businesses moving. What started as a single counter has grown into Louisiana’s comprehensive truck service provider with 4 locations, yet we’ve never lost our family-owned values or local focus.