Dispatcher Customer Service Representative
Job Description
Job Description
We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
\nCompany Description
Culpepper Plumbing/Seacoast Septic & Plumbing is a premier commercial plumbing company specializing in comprehensive septic tank maintenance, service and installation and lift station new construction, maintenance & repair services, as well as expert handling of grease traps and top-notch emergency plumbing solutions. With a reputation for reliability, efficiency, and exceptional customer service, we have been proudly serving businesses and industries across various sectors since our establishment in 1969.
Company Description
Culpepper Plumbing/Seacoast Septic & Plumbing is a premier commercial plumbing company specializing in comprehensive septic tank maintenance, service and installation and lift station new construction, maintenance & repair services, as well as expert handling of grease traps and top-notch emergency plumbing solutions. With a reputation for reliability, efficiency, and exceptional customer service, we have been proudly serving businesses and industries across various sectors since our establishment in 1969.