Job Description
Job DescriptionDescription:
Position Summary
The Tennis Shop Attendant is responsible for overseeing the daily operations of the tennis shop while ensuring the tennis facility remains clean, organized, and welcoming for members and guests. This position provides customer service, tracks court usage, and assists with routine court maintenance to support an exceptional tennis experience.
Requirements:
Essential Duties and Responsibilities
Tennis Shop Operations
•Scheduled hours (Tuesday–Saturday, 8:00 AM – 4:00 PM).
•Greet members and guests in a friendly and professional manner.
•Answer phone calls and assist with tennis-related inquiries.
•Maintain accurate records of court reservations and player participation.
•Track daily court usage and identify who is playing on each court.
•Maintain a clean, organized, and presentable tennis shop environment.
Court Maintenance & Facility Upkeep
•Brush and maintain clay courts according to club standards.
•Empty trash receptacles throughout the tennis facility and surrounding areas.
•Monitor court conditions and report maintenance concerns to management.
•Assist in keeping courts, walkways, seating areas, and tennis amenities clean and orderly.
•Ensure courts are properly prepared for daily play and club events.
Member Service
•Provide excellent customer service to members and guests.
•Communicate courteously and effectively with players, staff, and tennis professionals.
•Assist members with general questions regarding court schedules, programs, and facility policies.
Qualifications
•Strong customer service and communication skills.
•Ability to work independently and manage multiple responsibilities.
•Dependable, punctual, and detail-oriented.
•Ability to perform light physical labor and work outdoors in varying weather conditions.
•Tennis knowledge is preferred but not required.
Physical Requirements
•Ability to stand and walk for extended periods.
•Ability to lift and carry up to 30 pounds.
•Ability to perform routine outdoor maintenance tasks, including brushing clay courts and removing trash.
Benefits
•Competitive hourly pay.
•Positive club environment.
•Opportunity to interact with members and support club tennis programs.
The Tennis Shop Attendant plays a key role in maintaining the quality of the tennis facility and ensuring members enjoy a clean, organized, and enjoyable tennis experience.