Network & Infrastructure Engineer
Job Description
Position: Network & Infrastructure Engineer
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Duration: Contract
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Location: Mt Washington, KY
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Position Summary: The L1/L2 Network & Infrastructure Engineer provides first-level monitoring, troubleshooting, and incident response support for network and infrastructure systems at a Louisville, KY facility. The engineer responds to alerts across LAN, WAN, VLAN, firewall, and server environments, performing initial diagnostics and escalating complex issues with thorough documentation. The role also covers server health checks, backup job monitoring, and user access support during incidents.
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Qualifications:
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- Networking Protocols: TCP/IP, DNS, DHCP, VLANs, Routing fundamentals, LAN/WAN
- Network Devices & Security: Firewalls, Switch Configuration, Network Device familiarity
- Monitoring & Ticketing: Network Monitoring tools, Ticketing Systems (e.g., ServiceNow or equivalent)
- Servers & OS: Windows Server, Basic OS health checks (CPU, memory, disk)
- Virtualization: VMware / Virtualization basics
- Process & Documentation: Runbooks, SOPs, Change Management, Asset Management
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