Job Description
Job Description
The Medical Assistant/Receptionist plays a vital dual role in medical office settings by providing both patient care support and front desk administrative tasks. This position requires strong organizational skills, patient interaction capabilities, and the ability to manage clinical and clerical duties efficiently to ensure smooth healthcare delivery and patient satisfaction.
Responsibilities
- Greet patients and manage patient check-in and check-out processes
- Schedule patient appointments and maintain calendar accuracy
- Collect and document patient medical histories and vital signs
- Assist healthcare providers during examinations and procedures
- Answer phone calls and respond to patient inquiries professionally
- Maintain patient records and ensure confidentiality of medical information
- Handle billing and insurance information processing as needed
- Ensure the reception area is organized and welcoming