Job Description
Regional Manager | Multi-Location Operations
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Location: New England - The candidate must reside in one of these areas and be comfortable traveling in the same area (Connecticut, Rhode Island, & Southern Vermont)
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Industry: Residential & Commercial Services
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About the Opportunity
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Our client is an established, growing organization in the residential and commercial services industry seeking an experienced General Manager to oversee multiple locations throughout the New England region.
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This position offers the opportunity to lead branch operations, develop management teams, drive profitable growth, and improve operational performance across a multi-location business.
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The ideal candidate brings strong P&L management experience, a hands-on leadership style, and a proven track record of driving results in a route-based, recurring revenue, or field services environment.
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Key Responsibilities
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- Provide leadership, coaching, and development to Branch Managers across multiple locations.
- Drive revenue growth, profitability, operational efficiency, and customer retention.
- Oversee branch-level P&L performance, budgeting, and key operating metrics.
- Partner with branch leadership to strengthen sales execution and business development.
- Identify opportunities to improve productivity, service delivery, and overall branch performance.
- Build high-performing teams through talent development, employee engagement, and accountability.
- Ensure consistent execution of company operating standards, safety practices, and customer service expectations.
- Support business expansion and integration initiatives as needed.
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Ideal Candidate Profile
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- 8–10+ years of progressive leadership experience in a multi-location, branch-based, or field services business.
- Bachelor's degree required
- Demonstrated P&L ownership and a track record of improving financial and operational performance.
- Experience leading and developing Branch Managers, General Managers, or field operations teams.
- Background in recurring revenue, route-based services, or high-volume residential and commercial service businesses.
- Strong understanding of labor management, customer retention, sales effectiveness, and operational KPIs.
- Ability to balance strategic leadership with hands-on operational involvement.
- Strong communication, problem-solving, and team development skills.
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Relevant Industry Experience
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We welcome candidates from a variety of service-based industries, including:
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- Pest Control and Lawn Care
- Landscaping and Outdoor Services
- HVAC, Plumbing, and Residential Home Services
- Uniform, Linen, and Facility Services
- Other Route-Based or Recurring Revenue Service Businesses
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We are particularly interested in leaders who have successfully managed multi-location operations, developed strong teams, and delivered measurable business results.
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Why Consider This Opportunity?
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This position offers the opportunity to join a growing organization, lead an established regional operation, and make a meaningful impact on business performance and team development.