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Computer Support Specialist

CYNET SYSTEMS
locationNew York, NY, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job DescriptionJob Overview:

Pay Range: $22hr - $24hr

  • Maintain MARO OALTC nursing home staff breakdown database for NYC, Central Islip and New Rochelle offices.
  • Run and distribute weekly iQIES (federal database) reports.
  • Process AOR/DON/Medical Director changes for the NYS Provider Directory.
  • Maintain database of general nursing home facility complaint and recertification files.
  • Create survey shells for recertification and complaints.
  • Create enforcement cases in iQIES as necessary.
  • Perform routine data systems maintenance as well as data validation and data verification for complaint backlog.
  • Serves as liaison between field and administrative surveillance staff and IT staff as needed.
  • Monitors IT ticket submissions on behalf of the Regional Area Office Director.
  • Assist the Area Office Director with data analysis, data reporting, and project management functions in support of Bureau operations.
  • Provide various aspects of general computer support.
  • Provide training and support for DOH staff, applicants, and consultant representatives as needed.
  • Assist with process improvement efforts via the development of new/improved technology tools and workflow automation designed to reduce manual effort and increase efficiency.
  • Collaborate and coordinate with other DOH Bureaus, Centers/Divisions, and Offices, and other State Agencies, as applicable.
  • Other duties as assigned.

Minimum Qualifications:

  • Associate degree, or higher. Experience in creating and maintaining databases.
  • Advanced knowledge of Microsoft Office (specifically Excel, SharePoint and Lists). Experience with data analysis and data reporting.
  • Excellent organizational, interpersonal, and communication skills (written and verbal). Strong attention to detail.
  • Ability to work independently and handle multiple, shifting priorities.


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.

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