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General Manager

PublishedPublished: 6/14/2022
Retail
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Job Description

Our client is a growing HVAC Service company seeking an experienced General Manager to lead operations, drive profitability, and ensure the continued growth and success of the business. This role requires a proven leader with a strong background in managing teams, overseeing financial performance, and implementing operational strategies in a service-based environment.

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  • Provide strategic direction and day-to-day leadership for all departments (service, installation, dispatch, and admin).
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  • Ensure efficient scheduling, dispatching, and resource allocation to maximize productivity and minimize downtime.
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  • Monitor KPIs such as job completion rates, technician productivity, and customer satisfaction scores.
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  • Own the P&L for the company; monitor revenue, expenses, and profitability.
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  • Must have 7+ years in leadership roles within HVAC, construction, or related service industries; prior experience as a GM, VP, or senior manager required.
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  • Must have a Bachelor"s degree in Business, Operations Management, or related field.
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  • Must have a Strong understanding of P&L management, budgeting, and operational KPIs.
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  • Must be proficient with service management software (e.g., ServiceTitan, Housecall Pro) and MS Office Suite.
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