Job Description
Job Description
Retail Store Manager (Wslala)
Wslala is a specialty store offering a wide range of toys, stationery, accessories, and cute character products. We're looking for a motivated, hands-on Store Manager to lead our team at our Los Cerritos Center location and deliver an outstanding customer experience.
Key Responsibilities:
- Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management
- Recruit, train, schedule, and develop a team of sales associates
- Drive sales performance and meet or exceed monthly/quarterly targets
- Ensure exceptional customer service standards are consistently met
- Manage inventory, visual displays, and store presentation
- Monitor and control operating costs, shrink, and loss prevention
- Analyze sales reports and KPIs to identify opportunities for improvement
- Ensure compliance with company policies, safety regulations, and California labor laws
- Handle customer escalations and resolve issues professionally
Qualifications:
- [2-4] years of retail management experience (or similar leadership role)
- Proven ability to lead, motivate, and develop a team
- Strong communication, organizational, and problem-solving skills
- Comfortable with POS systems, inventory software, and basic reporting tools
- Flexible availability, including evenings, weekends, and holidays as needed; mall hours may vary seasonally
- High school diploma required; [Bachelor's degree preferred/a plus]
- Reliable transportation to the Cerritos area
Compensation & Benefits:
- Annual Salary: $70,000
- Paid Time Off