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Call Center Representative

PublishedPublished: 6/14/2022

Job Description

Job Description

Location: Syracuse, NY 13208

Schedule:

  • Monday-Friday
  • 8:00 AM - 4:30 PM
  • Lunch: 12:00 PM - 12:30 PM or 12:30 PM - 1:00 PM

Pay Rate:

  • $20.50/hour

Overtime:

  • Not mandatory but strongly encouraged
  • Saturday: Pay Rate at Time and a Half
  • Sunday: Pay Rate at Double Time

Requirements

  • Ability to multitask across multiple systems and move quickly
  • Stable work history
  • Strong problem-solving skills and ability to determine when to escalate issues
  • Call Center
  • Customer Service
  • Retail
  • Food Service


Job Responsibilities

Associates will handle approximately 50-80 calls per day and provide support for:

  • Customer order placement
  • Delivery status inquiries
  • Delivery driver support
  • Sales representative support
  • Invoice-related questions
  • Basic Accounts Receivable functions (training provided)

\nCompany Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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