General Manager - Seasonal (Mystic Aquarium Location)

Job Description

Job Description

Company: Blue Chip Creamery
Location: Mystic Aquarium
Pay: Starting at $21/hour + significant tip potential
Schedule: Tuesday–Saturday, 9:30 AM – 4:30 PM (5:00 PM starting Memorial Day)
Position Type: Full-Time, Seasonal (May 1 – Columbus Day)

About Us

Blue Chip Creamery is Connecticut’s premier ice cream catering company, known for our handcrafted ice cream sandwiches (“Chillwiches™”), high-end presentation, and top-tier customer experience. We operate at major events, universities, and now an exciting new storefront at Mystic Aquarium.

We’re looking for a reliable, organized, and customer-focused General Manager to take ownership of this location and ensure it runs smoothly every day.

We’re Looking For Someone Who Is:

Reliable. Organized. Detail-oriented. Customer-focused. And takes full ownership.

What You’ll Do

• Lead daily operations Tuesday–Saturday
• Deliver exceptional customer service and maintain a positive, upbeat environment
• Serve ice cream and ensure product quality and presentation
• Manage and restock inventory
• Order supplies from approved vendors
• Keep the storefront clean, organized, and professional at all times
• Generate and send daily sales reports from the POS system to ownership
• Handle day-to-day problem solving and keep operations running smoothl

What We're Looking For:

We’re seeking someone who takes pride in ownership and runs things like it’s their own business.

Required:

• Prior experience managing or supervising in a food service environment (restaurant, café, dessert shop, etc.)
• ServeSafe or Food Protection Manager Certification
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Reliability and consistency — this role depends on someone we can fully count on
• Ability to multitask in a fast-paced environment
• Comfort with POS systems and basic reporting

Preferred:

• Experience managing a small team or operating a standalone location
• Experience with inventory ordering and vendor coordination
• Compensation & Perks
• Starting at $21/hour + tips
• Between hourly pay and tips, top performers can earn well above base pay in this high-volume, customer-facing role.

Why This Role is Different

This isn’t just another ice cream job — this is an opportunity to run your own location within a growing company.

• High tip potential (busy, high-traffic location)
• Consistent daytime schedule (no late nights)
• Work in a fun, high-visibility environment
• Opportunity to grow with a fast-growing Connecticut brand

Benefits:

• 401(k)
• Employee discount
• Paid training

Experience:

• Food service management: 2 years (Required)

Language:

English (Required)

License/Certification:

• ServSafe (Preferred)