Job Description
Job Description
Workday Payroll Systems Analysis and Technical Support
- Serve as a payroll-side functional and technical support for the Workday payroll module.
- Support Workday Payroll configuration related to earnings, deductions, pay components, pay groups, payroll inputs, payroll calculations, retro pay, tax setup, garnishments, direct deposit, and payroll business processes.
- Analyze complex Workday Payroll issues and identify root causes related to configuration, data, integrations, business processes, upstream HR data, time inputs, absence data, benefit deductions, tax elections, or payroll calculations.
- Diagnose and help correct payroll-impacting issues in real time during active payroll processing cycles, including urgent issues that could affect payroll accuracy, timeliness, or compliance.
- Partner with HRIS, IT, Payroll, Benefits, HR Operations, Finance, Accounting, and external vendors to design, test, and implement payroll system solutions.
- Build, maintain, and validate Workday payroll reports, audit reports, dashboards, exception reports, calculated fields, and ad hoc payroll data outputs.
- Support Workday EIBs, payroll data loads, mass updates, and related validation activities.
- Support payroll-related integrations, vendor files, interface monitoring, error resolution, and data reconciliation.
- Participate in Workday release management, including impact assessment, regression testing, UAT, configuration testing, and post-release validation.
- Support adjacent Workday modules that impact payroll, including Time Tracking, Absence, Benefits, Core HCM, Compensation, and Finance/Accounting integrations.
- Translate payroll requirements into system requirements, test scripts, reporting needs, control points, and process documentation.
- Identify opportunities to improve automation, reduce manual payroll intervention, strengthen controls, improve reporting, and increase payroll accuracy.
- Maintain documentation for payroll configuration, system processes, testing results, issue resolution, controls, and standard operating procedures.
- Support payroll-related projects, including acquisitions, new entity setup, new state/province setup, pay group changes, policy updates, payroll process redesign, and Workday enhancements.
WHAT WE'RE LOOKING FOR:
- 1-4 years of combined payroll, HRIS, payroll systems, or Workday Payroll experience.
- Hands-on Workday Payroll module experience is peferred
- Experience supporting Workday Payroll in a functional, analytical, or technical capacity.
- Experience with U.S. and Canada payroll environments, or direct U.S. payroll experience with strong ability to support Canada payroll requirements.
- Strong understanding of payroll concepts, including earnings, deductions, taxes, garnishments, retro pay, benefit deductions, direct deposits, off-cycle payrolls, and termination pay.
- Ability to diagnose and correct payroll-impacting issues in real time during payroll processing cycles.
- Experience analyzing payroll results, researching payroll discrepancies, validating gross-to-net calculations, and supporting payroll audits.
- Experience creating, running, validating, or maintaining Workday payroll reports or payroll audit reports.
- Strong Excel skills, including pivot tables, lookups, formulas, reconciliations, and large data analysis.
- Ability to troubleshoot payroll system issues and distinguish between configuration issues, data issues, integration issues, upstream HR data issues, and processing issues.
- Strong analytical, documentation, communication, and problem-solving skills.
- Ability to work independently as a technical individual contributor while partnering cross-functionally with Payroll, HRIS, HR, Benefits, Finance, Accounting, IT, and vendors.
- High attention to detail and ability to maintain confidentiality with sensitive employee and payroll data.