Job Description
\nAssistant Camp Manager \n\n\nDepartment: Assistant Camp Manager\n\n\nReports To: Camp Manager\n\n\nLOCATION: As assigned\n\n \n \n \n\nJob Summary: \n\n\nTo Oversee the Operations in a Hotel type setting.\n\n \n\nDuties:\n\n
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- \nMeeting with Department Heads on a daily, weekly, monthly basis to discuss operations, staffing and training \n
- \nEnsuring that Maintenance is operating within budget parameters and monitoring performance on a daily/weekly basis \n
- \nWorking closely with the Front desk to ensure optimal customer service, overseeing scheduling and operations of the desk in conjunction with the Management.\n
- \nHands on activity in each department when required and mostly on a daily basis \n
- \nHandling customer issues and solving any situations as they arise \n
- \nWorking within company policies and procedures on a regular basis.\n
- \nLiaising with the Lodge Manager on a continuous basis to provide feedback and seek assistance as required \n
- \nPreparing reports and conducting weekly Department Head Meetings \n
- \nManaging budget allocations and labor costs in each department.\n
- \nProviding back up to the front desk in busy times \n
- \nWorking closely with the accounting dept. to ensure A/R is updated and providing feedback when required \n
- \nUsing Microsoft outlook software to provide communication in all areas as required \n
- \nAttending and executing Health and Safety meetings at the Lodge \n
- \nWorking with Human Resources to provide staffing, training and any disciplinary actions.\n
- \nHandling other duties as they present themselves \n
- \nOverseeing the Management of Staff accommodation and ensuring that policies and Residential Tenancy rules and regulations are being followed. \n
- \nUnderstanding that Management by leadership is required – Knowing and understanding every department’s operation and stepping in to cover whenever needed (ie Food and Beverage serving, hosting, banquet planning, providing Chef with input from customer feedback as it relates to food choices, menu selections, etc.) \n
- \nDealing with individuals on daily basis to assist them with the understanding of policies and procedures and ensuring that everyone is treated fairly, equally, and in the event things may not work out with someone removing them from the team prior to any destructive behavior or communication sets in – strong leadership skills to assist people with understanding respectfulness \n
- \nUnderstanding the nature of a transient work force, seasonal business, labor costs vs revenue, customer needs and views, education in conjunction with HR to enhance and provide growth opportunities where deemed fitting. \n
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\n \n\nREQUIREMENTS: \n\n
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- \nDegree or Diploma in Hospitality Management preferred \n
- \nDriver’s License is required \n
- \nMust have the ability and experience to deal with Emergency situations \n
- \n4-5 years’ experience as Manager in a Multi- Departmental environment preferred\n
- \nProficient with Microsoft Office Applications \n
- \nExcellent verbal and written English communication \n
- \nBilingual (Spanish) is preferred\n
- \nConfidentiality and professionalism is expected at all times \n
- \nExperience with budgets and labor costing \n
- \nPrevious experience working in a variety of operational areas within a Hotel type Setting.\n
- Ability to communicate effectively; written and orally in English.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.