Job Description
Job Description:
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Position Overview:
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The Senior Business Systems Analyst will support the customer’s Artificial Intelligence (AI) Program by providing business analyst support for product research, piloting, and business-area AI research and development (R&D).
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This role requires a blend of technical and analytical expertise, stakeholder engagement, and Agile experience to accelerate the delivery and adoption of AI capabilities.
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The analyst will work closely with the joint customer-AI Consultant teams to identify, evaluate, and deliver high-value AI use cases.
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Key Responsibilities:
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- AI Systems/Product Research, Evaluation, and Piloting:
- Maintain a tracker of AI-related products (commercial and open-source).
- Coordinate technical and security requirements gathering across stakeholders.
- Recommend products/models for proof-of-concept and pilot testing.
- Conduct vendor risk assessments and document findings.
- Manage project plans and documentation for product sourcing and acquisition.
- Facilitate customer and vendor meetings and capture meeting notes.
- Lead/support pilot coordination, including test case development, feedback analysis, and procurement recommendations.
- Support PI planning to capture planning inputs and prioritize use case selection and PI readiness activities.
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Agile Sprint Team Support:
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- Support sprint-based development (or evaluation) for AI products and enhancements.
- Update product backlogs with user stories, acceptance criteria, and assignments.
- Develop sprint plans and prioritization schedules.
- Deliver release notes and maintain change control logs.
- Report on security-related incidents and provide weekly summaries.
- Produce ad-hoc analysis reports and technical documentation.
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AI Research and Development (R&D):
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- Host design thinking and discovery sessions to identify emerging AI use cases.
- Collaborate with the AI Program to prioritize use cases during PI planning.
- Define business goals and map systems, processes, and applications at a technical level.
- Propose AI solutions to meet business needs and report capability gaps.
- Support business process reengineering efforts with planning and scoping.
- Develop proofs-of-concept to demonstrate business value.
- Write project plans outlining requirements, success criteria, and effort estimates.
- Deliver results reports with findings, cost/delivery estimates, and recommendations.
- Organize prioritization sessions to select use cases for production.
- Partner with customer staff to deliver production-ready AI systems and processes.
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Required Skills and Experience:
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- 7+ years of experience in business analysis, product research, and Agile environments.
- Strong understanding of AI technologies, use case development, and enterprise implementation.
- Experience with vendor management, pilot coordination, and R&D activities.
- Proficiency in Agile methodologies (including SAFe) and sprint planning.
- Excellent communication, facilitation, and documentation skills.
- Familiarity with business process mapping and reengineering.
- Ability to work proactively, lead meetings/working sessions, and deliver client-ready artifacts and deliverables.
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Certifications (Required or Preferred):
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Required:
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- Certified Business Analysis Professional (CBAP) or PMI-PBA
- Agile certification (e.g., Certified Scrum Product Owner (CSPO), SAFe Agilest)
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Preferred:
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- Scrum Master certification
- AI-related certifications
- Project Management Professional (PMP)
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Reporting & Collaboration:
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- Reports to the AI Consultant Task Lead and collaborates with joint customer-AI Consultant AI Program teams.
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