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Field Service Technician

PublishedPublished: 6/14/2022
Engineering

Job Description

About the Company:

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Join a $10B+ global technology leader in critical digital infrastructure, supporting the systems that power data centers, telecommunications, industrial facilities, and other essential operations worldwide. With a global presence across nearly 70 countries, the organization is at the forefront of delivering innovative infrastructure solutions that keep the connected world running.

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This is an opportunity to work with a highly respected, global organization where innovation, operational excellence, continuous improvement, and customer focus are central to the culture.

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Role Summary:

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Provide field service, maintenance, troubleshooting, and break-fix support for small to medium UPS, PDU, and battery systems in customer locations.

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Key Responsibilities:

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  • Install, commission, troubleshoot, and maintain UPS, PDU, power products, and battery systems (2–120 KVA).
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  • Provide on-site and remote customer support.
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  • Perform preventive and emergency maintenance.
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  • Complete service reports, inventory tracking, and administrative documentation.
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  • Follow safety procedures and meet customer response-time requirements.
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Requirements:

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  • ASEET/AMEET certification or equivalent technical training preferred.
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  • 4+ years military technical experience OR 2+ years industry experience.
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  • Knowledge of electrical/electronic systems and test equipment.
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  • Strong communication and time-management skills.
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  • Proficient with Microsoft Office and service software.
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  • Valid driver's license required.
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Ideal backgrounds: Electrical Technician, Electronics Technician, UPS Technician, Power Systems Technician, Industrial Maintenance Technician, Data Center Technician, or military electrical/electronics experience.

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