Job Description
Job Description
Position Summary
We are seeking a hands-on, dependable IT Systems Administrator to support the technology needs of a growing logistics organization with approximately 40 employees across office and remote locations.
This position will serve as the primary day-to-day IT resource for the organization. While the position reports to an IT Manager who will provide oversight, direction, and escalation support, the Systems Administrator will be responsible for independently handling the majority of routine technical issues, user support, system administration, and technology maintenance.
The ideal candidate is a practical IT professional who enjoys solving problems, working directly with people, and taking ownership of technology from the user's computer to the network, Microsoft 365, phone systems, and other business applications.
This is an intermediate-level position for someone who has moved beyond basic help-desk support and is comfortable working independently, while still having a manager available for larger projects and more complex issues.
Key Responsibilities
- End-User IT Support
- Microsoft 365 & Windows Administration
- Network Administration
- Business Phone / VoIP Systems
- Employee Onboarding & Offboarding
- Security, Backups & Business Continuity
- Business Applications & Logistics Technology
- Vendors & Technology Projects
- Documentation & Asset Management
Work Environment
This position will primarily work in an office environment but will also provide remote support to employees working from other locations.
The position may occasionally require work outside normal business hours for scheduled maintenance, system upgrades, significant technology issues, or business-critical outages.
Because the company operates in the logistics industry, the IT Systems Administrator must understand that technology problems can sometimes directly affect business operations. Issues involving phones, internet connectivity, computers, email, dispatch, or critical business applications may require prompt attention.