Computer Systems Analyst
Job Description
Woolly Bugger Solution is looking for a Computer System Administrator to provide equipment technical support to Headquarters STARCOM personnel at Patrick Space Force Bases, FL
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JOB TYPE: Full-Time
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STARTING DATE: ASAP
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PRIMARY DUTY RESPONSIBILITIES:
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We have a full-time Computer System Administrator position that provides technical support for communications equipment, peripherals, network, and software. Provide technical guidance in use of Microsoft Windows, peripheral/shared drive mapping, browser compatibility/configuration for web-based systems, and proposed technical solutions after troubleshooting error messages or other issues. Guide customers to the vESD link on their desktop and give instructions on how to open a ticket with the Communications Focal Point (CFP).
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OTHER DUTIES INCLUDE:
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- Provide support to STARCOM HQ location at Patrick SFB, FL.
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- Provide support and resolve issues computer networks and equipment.
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- Provide systems accounts for NIPRNET and SIPRNET workstations and provide systems support.
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- Set up or modify user access to the classified internet and e-mail accounts.
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- Troubleshoot any connectivity or configuration issues.
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- Support users with movement of data from classified to unclassified systems. Provide cell phone support.
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Required Experience/Skills:
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• An active TS//SCI clearance is required for this position
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• Security + Certification
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• 3+ years of experience supporting DoD communication networks
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• Knowledge of USAF, US Space Force Information Technology policies and procedures
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• Accustomed to professionally working with senior leaders.
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• Experience with providing technical guidance to users
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• Ability to multi-task with high-quality products in high-tempo, collaborative environment
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• Proficiency with Microsoft Office Suite (i.e., Word, Excel)
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• Excellent verbal and written communication skills
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• Ability to meet deadlines and deliverables with minimal guidance
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EDUCATION/CERTIFICATION: Security +; BA/BS or MA/MS desired
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SECURITY CLEARANCE: Top Secret / SCI
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RELEVANT EXPERIENCE: Deep experience in initiating and/or developing Government specified content for USSF programs. Experience in providing strategic advice, technical guidance, analysis and recommendations for mission and program challenges.
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