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POS Field Engineer

PublishedPublished: 6/14/2022
Engineering

Job Description

Job Description – POS Field Engineer

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Location - 1112 KIRKWOOD HWY, ELSMERE, DE 19805

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1923 PULASKI HWY, BEAR, DE 19701

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Key Responsibilities

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  1. Check-In
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  • Check in with the designated Manager on Duty (MOD).
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  • Confirm the work order and locate the equipment/lane(s) assigned for installation.
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  1. Deinstallation
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  • Remove the existing/legacy device and associated cables as instructed.
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  • Ensure removed equipment and cables are handled appropriately.
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  1. Installation
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  • Install the new P630/M425 device and required cables.
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  • Ensure all equipment is properly connected and securely installed.
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  1. Device Configuration
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  • Enter the required network parameters.
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  • Pair/configure the POS device as instructed.
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  • Initiate any required software or configuration downloads.
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  1. Device Downloads & Reboot
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  • Allow the device to complete automatic downloads and required reboots.
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  • Verify that the device is operating correctly.
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  • Perform a test sale/transaction for registration, as instructed by the client.
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  1. Testing
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  • Coordinate with the Branch/Store Manager for the required testing.
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  • Complete the test transaction and verify that the installation is functioning properly.
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  1. Checkout
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  • Obtain the required sign-off on the work order.
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  • Clean up the work area and ensure no installation materials or debris are left behind.
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  • Complete the checkout process with the client/MOD.
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