Job Description
Job Description
The Medical Record Data Entry Clerk plays a crucial role in maintaining the accuracy and integrity of patient records by entering and managing medical data efficiently. Working within small to medium-sized teams and reporting to a Customer Service Manager or Team Lead, this role ensures seamless data processing and excellent communication through phone and email. The position may require occasional or frequent travel and involves working standard office hours or shifts including evenings and weekends.
Responsibilities
- Enter and update medical records and patient data accurately
- Interact with internal teams to verify information and clarify data
- Process medical data and related orders efficiently
- Resolve discrepancies and address data-related issues promptly
- Maintain organized and up-to-date records of medical information
- Collaborate effectively within small to medium-sized teams
- Communicate clearly via phone and email to support data accuracy
Preferred Qualifications
- Entry-level experience in data entry
- High school diploma or equivalent
- Proficiency in data entry and Customer Relationship Management (CRM) software
- Strong written and verbal communication skills
- Customer service background
- Effective problem-solving abilities