Job Description
Job Description
This is an excellent opportunity to join a thriving organization with huge growth potential! As a Help Desk Support Specialist, you will work in an open, casual environment, with employee development and continued skill training and gain experience working with fast-growing businesses across several different industries!
We are looking for several Help Desk Specialists to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation.
Responsibilities
- Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
- Install and integrate new server hardware and applications
- Keep an eye out for needed updates
- Support and administer third-party applications
- Ensure network security and connectivity
- Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
- Set up user accounts, permissions and passwords
- Resolve problems reported by end user
- Define network policies and procedures
- Specify system requirements and design solutions
- Research and make recommendations on server system administration
Skills
- Proven experience in a network administrator role or help desk/technical support position
- Hands on experience in networking, routing and switching
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
- Ability to set up and configure server hardware
- Familiarity with backup and recovery software and methodologies
- Great at organizing, prioritizing and multitasking
- Juniper, Cisco, CWNA or BCNE training a a plus
- BSc degree in Computer Science or related field
\nCompany Description
About Pathfinders, Inc.
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!
Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years
Company Description
About Pathfinders, Inc.\r\n\r\nPathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!\r\n\r\nInc. 5000 winner - 5 years\r\nPhilly's Fastest Growing Companies - 5 years